Vidéotron

Vidéotron Outage Report in Pincourt, Montérégie, Québec

No problems detected

If you are having issues, please submit a report below.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Pincourt, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pincourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Pincourt, Montérégie, Québec 11/24/2025 19:05

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Pincourt, Montérégie, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Dollard-Des Ormeaux, Pierrefonds, Laval, Dorval, Vaudreuil-Dorion, Oka, Mercier, Châteauguay and Hudson.

Loading map, please wait...
City Problem Type Report Time
CanadaMontréal Internet
CanadaDollard-Des Ormeaux Internet
CanadaDollard-Des Ormeaux Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Pincourt, Québec

Latest outage, problems and issue reports in Pincourt and nearby locations:

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • maherm3li Maher (@maherm3li) reported

    @Aykind_nobs @Distributel @Videotron Probably they started firing the talented people and they got some newbies trying to figure out how to run their systems. They lie about the issue in my area Vidéotron is working but distributel is down.

  • MCHotTakes MC Hot Takes (@MCHotTakes) reported

    @miltonal57 @acoyne Revoke drivers license, revoke all health care, instruct videotron to terminate internet. Keep going…

  • QualityCaptain qualitycaptain (@QualityCaptain) reported

    @BenoitVerreaul4 @shelly_at_work @Videotron Same for me, Acanac customer.

  • BenoitVerreaul4 Benoit Verreault (@BenoitVerreaul4) reported

    @lvitalis @myogui @Videotron Same here in Gatineau. I use acanac and the service leverages videotron lines.

  • zaphthegreat J.L. Abrassart (@zaphthegreat) reported

    @Videotron interesting pattern. Reseller client: "my service is down!" Videotron: "did you contact the reseller?" Client: "yes, they confirm it's on your side." Videotron: *crickets and tumbleweeds*

  • mediamorphis Dwayne Winseck (@mediamorphis) reported

    @TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/

  • LouiseCondy Condy (@LouiseCondy) reported

    @Grumpy_grrrrrrr Not working? I fully expect not to have service tomorrow with videotron helix

  • PianoWalrus un petit poulet (@PianoWalrus) reported

    Holy **** i just spent an increasingly exasperated 2 hours on chat with customer service at videotron and eventually i was so annoying that they figured out SOME way, i don't know how, to get me my new phone Monday instead of in February. GOD BLESS being annoying.

  • dillonDD01 dllongang (@dillonDD01) reported

    @PrimusHelps Still down since 9:40 in Montreal (through Videotron)

  • HjRock G.I Joe (@HjRock) reported

    @Videotron @BenoitVerreaul4 Acanac is down in Quebec