Vidéotron outages and service status in Pincourt, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Pincourt, including 1 direct report.
The most common problems reported in this area mention TV and Internet.
The most recent signal from this area was received May 30, 7:04 PM EDT.

TV (67%)
Internet (33%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Pincourt, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pincourt, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Pincourt	Baseline
May 30, 1:20 AM EDT	0	0	0
May 30, 1:40 AM EDT	0	0	0
May 30, 2:00 AM EDT	0	0	0
May 30, 2:20 AM EDT	0	0	0
May 30, 2:40 AM EDT	0	0	0
May 30, 3:00 AM EDT	0	0	0
May 30, 3:20 AM EDT	0	0	0
May 30, 3:40 AM EDT	0	0	0
May 30, 4:00 AM EDT	0	0	0
May 30, 4:20 AM EDT	0	0	0
May 30, 4:40 AM EDT	0	0	0
May 30, 5:00 AM EDT	0	0	0
May 30, 5:20 AM EDT	0	0	0
May 30, 5:40 AM EDT	0	0	0
May 30, 6:00 AM EDT	0	0	0
May 30, 6:20 AM EDT	0	0	0
May 30, 6:40 AM EDT	0	0	0
May 30, 7:00 AM EDT	0	0	0
May 30, 7:20 AM EDT	0	0	0
May 30, 7:40 AM EDT	0	0	0
May 30, 8:00 AM EDT	0	0	0
May 30, 8:20 AM EDT	0	0	0
May 30, 8:40 AM EDT	0	0	0
May 30, 9:00 AM EDT	0	0	0
May 30, 9:20 AM EDT	0	0	0
May 30, 9:40 AM EDT	0	0	0
May 30, 10:00 AM EDT	0	0	0
May 30, 10:20 AM EDT	0	0	0
May 30, 10:40 AM EDT	0	0	0
May 30, 11:00 AM EDT	0	0	0
May 30, 11:20 AM EDT	0	0	0
May 30, 11:40 AM EDT	0	0	0
May 30, 12:00 PM EDT	0	0	0
May 30, 12:20 PM EDT	0	0	0
May 30, 12:40 PM EDT	0	0	0
May 30, 1:00 PM EDT	0	0	0
May 30, 1:20 PM EDT	0	0	0
May 30, 1:40 PM EDT	0	0	0
May 30, 2:00 PM EDT	0	0	0
May 30, 2:20 PM EDT	0	0	0
May 30, 2:40 PM EDT	0	0	0
May 30, 3:00 PM EDT	0	0	0
May 30, 3:20 PM EDT	0	0	0
May 30, 3:40 PM EDT	0	0	0
May 30, 4:00 PM EDT	0	0	0
May 30, 4:20 PM EDT	0	0	0
May 30, 4:40 PM EDT	0	0	0
May 30, 5:00 PM EDT	0	0	0
May 30, 5:20 PM EDT	0	0	0
May 30, 5:40 PM EDT	0	0	0
May 30, 6:00 PM EDT	0	0	0
May 30, 6:20 PM EDT	0	0	0
May 30, 6:40 PM EDT	0	0	0
May 30, 7:00 PM EDT	0	0	0
May 30, 7:20 PM EDT	0	0	0
May 30, 7:40 PM EDT	0	0	0
May 30, 8:00 PM EDT	0	0	0
May 30, 8:20 PM EDT	0	0	0
May 30, 8:40 PM EDT	0	0	0
May 30, 9:00 PM EDT	0	0	0
May 30, 9:20 PM EDT	0	0	0
May 30, 9:40 PM EDT	0	0	0
May 30, 10:00 PM EDT	0	0	0
May 30, 10:20 PM EDT	0	0	0
May 30, 10:40 PM EDT	0	0	0
May 30, 11:00 PM EDT	0	0	0
May 30, 11:20 PM EDT	0	0	0
May 30, 11:40 PM EDT	0	0	0
May 31, 12:00 AM EDT	0	0	0
May 31, 12:20 AM EDT	0	0	0
May 31, 12:40 AM EDT	0	0	0
May 31, 1:00 AM EDT	0	0	0
May 31, 1:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pincourt, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, and Kirkland.

City	Problem Type	Report Time
Vaudreuil-Dorion	TV	7 hours ago
Vaudreuil-Dorion	Internet	1 day ago
Vaudreuil-Dorion	TV	17 days ago
Kirkland	Phone	1 month ago
Vaudreuil-Dorion	E-mail	2 months ago
Vaudreuil-Dorion	Internet	3 months ago

Nearby cities with recent reports

Vaudreuil-Dorion

2 recent signals

7 hours ago

Community Discussion

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Vidéotron Issues Reports Near Pincourt, Quebec

Latest outage, problems and issue reports in Pincourt and nearby locations:

Marc La Fontaine (@mac_lafon) reported 25 seconds ago from Vaudreuil-Dorion, Quebec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
mohan eappen (@mohaneappen) reported 9 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
Joseph Valenti (@BrokrBindr) reported 11 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
Tom (@dirtydinarzo) reported 12 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 23 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
courtney (@conicoletti) reported 25 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 32 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
summer the fighter (@SummerrWoodss) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Francis Taquin (@FrancisTaquin1) reported 9 minutes ago
" With Rogers shutting its 3G network on July 31 too, it’s likely that Freedom Mobile and Videotron’s 3G shutdown is related, since its wireless customers also roam on Rogers. “Starting July 31, 2025, one of our Canadian partners will begin shutting down their 3G network, beginning with the province of Quebec, as well as Ottawa, and it’s surrounding areas,” says Freedom Mobile. Recently, Rogers and Fido have already started cutting off working phones that were using its 3G networks, in what was deemed accidental. Rogers is also charging a $75 network fee if users continue to use 3G networks. "
Commissioner Miner (@fanCRTCProfling) reported 11 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
Lex Harvey (@lexharvs) reported 12 minutes ago
Cllr Ainslie asks why not emulate the model in Montreal? In 2013, Bell, Rogers, Telus and Quebec-based Videotron invested equally in a $50-million project to bring cell service to Montreal’s Metro.
somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 12 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
James Somaeck (@somaeck) reported 13 minutes ago
The greatest concern RE: #eSim is that #Videotron has been absolutely silent on it. The forums are filled with crisp responses - "Not available, but we'll pass it up along the chain". That's not good enough in my view. It's not cutting-edge; it's not customer-focused. 8/9
Fluxtrot (@fluxtrot) reported 13 minutes ago
@Videotron Obviously I have to call Videotron personally... No ****! Unverified account... Signed by Joe-Rainbow-Cat-Face... Nobody would take that seriously.
Mario Legendre (@marioleg25) reported 13 minutes ago
@statusisdown Yes I am using my Rogers mobile Internet with my IPhone to write this message .The problems we have with our Vidéotron services , without TV , And without home internet .
henry 🚗🛻🏎️ (@Car_Silhouettes) reported 16 minutes ago
@harrisondubay Centre Videotron? Your city will never get an NHL team, sorry Quebec
iPro YT (@YtIpro57328) reported 16 minutes ago
@Bell_Support AGAIN!! Bell has been down repeatedly in December alone. Down two weekends ago Down last weekend Down again Monday @videotron how's your service been lately?
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 17 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.