Vidéotron Outage Report in Pincourt, Montérégie, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Pincourt, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pincourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Vidéotron
Vidéotron is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (10%)
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TV (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Pincourt, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Vaudreuil-Dorion, Mercier, Dorval, Pierrefonds, Châteauguay and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Pincourt, Québec
Latest outage, problems and issue reports in Pincourt and nearby locations:
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron Besides, I didn't because I wasn't aware of my limits till I received my bill. However, this month I did receive an alert regarding with my usage limits. So it wasn't a technical problem.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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jyseerys
(@jayseereyes) reported
from
Montréal, Québec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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greedisnotbad
(@greedisnotbad1) reported
@PierreBiaz @Videotron THERE IS NO INTERNET SERVICE IN DOWNTOWN MONTREAL NEAR THE OLD PORT. WHY HAVEN'T YOU (VIDEOTRON) DONE SOMETHING? AT LEAST INFORM WHAT IS GOING ON, PLEASE..
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Aria 🐾
(@ariaofserenity) reported
@Zyltis dont worry, I work in IT so I know my way around things, I just find it annoying that I need to login on the website to setup port forward which should be done locally >_> We switched to videotron recently and this router's a massive downgrade. Cant even set a custom dhcp client
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sbg4evr
(@sbg4evr) reported
@Videotron so no service now on telephone and internet? All I have is cell service 🤬
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B
(@mtl_beh) reported
@schai_mg @fizz_ca @Videotron The weird thins is that fizz shows no issues on their website. 🤔
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Puja Khurana
(@khurana_puja) reported
@Videotron @PierreBiaz Why is it so hard to say what areas are affected rather than getting everyone to contact you individually ?! Old port area has not had service since 3pm today and wont till 7pm I’m told
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Dylan Murphy 🇨🇦
(@Dylan_YHM) reported
@VeryScott @Videotron @Xplornet Ha don’t get me started about how absolutely horrible Xplornet is. I was really hoping that T-Mobile had come to this market, but IIRC the CRTC denied that, likely due to being paid off by the big greedy 3
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TheJusta
(@Dell_is_Poo) reported
@Videotron @elonmusk My telecomm company is offering a measly 1000 refurb phones + 6mnths service to Ukranian refugees. The owner, Pierre Karl Peladeau, is the biggest welfare/subsidy queen of Canada - he received 5B$ from govt just to buy this Videotron **** only. Got much more later on.
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Puja Khurana
(@khurana_puja) reported
@Videotron @Caliintzz @videotron …Why in private when there are soo many people asking the same damn question ?!?!
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Sev Guilbault
(@MissSeverine18) reported
@mtl_beh @Videotron On McGill street, also still down
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Valkyrie
(@Valkyrie_Bubble) reported
@Videotron The Internet service in at least old Montreal has been down since 3h PM today. I called just now and the only update I got is that the problem is complex and just wait. Sadly no ETA either. Will there be compensation for losing almost a day of service?