Vidéotron Outage Report in Pincourt, Montérégie, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Pincourt, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pincourt and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Pincourt, Montérégie, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Vaudreuil-Dorion, Mercier, Dorval, Pierrefonds, Châteauguay and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Pincourt, Québec
Latest outage, problems and issue reports in Pincourt and nearby locations:
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Steven
(@clogicca) reported
@Videotron wow .. judging by the comments, users have gotten dumber and nastier and even less grateful than when I was still handling tech support. I don't know how you put up with it .. if it was Me I'd just click the switch off and leave the ungrateful ******** without
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Anisul Huq
(@AnisulHuq9) reported
@Videotron I am not sure what videotron technicians are doing. It has been 4 hours since the service went offline. Videotron's helpline is also not responding. What r u doing to return services in Walkley avenue, NDG?
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Shaun Binsley
(@SBinsley) reported
@Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.
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Shaun Binsley
(@SBinsley) reported
@Videotron Alrighty, because Hydro is not fully restored, some infrastructures are running on generators to give their services. Sadly the generators run out of gas and need to be serviced hence the reason we had service and now don't anymore. Sad that I have to tweet this for videotron.
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Jim Burke
(@FunhouseTheatre) reported
@Videotron Still no internet plateau east of parc la fontaine. Coming up to 6th day. Pretty wretched service to be honest
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Laurie Anne Hickey C
(@lasslawqsb) reported
@Videotron @Videotron How do we actually reach someone to report an outage? We have no telephone access or internet for 5 days now.
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Liz Hale
(@oreocookie42) reported
@Videotron An outage map would be useful to know if it’s the network or just my helix terminal that’s the problem and if there’s even a technician coming to fix it (eventually). I’m in Pointe-Claire.
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Deb White
(@debbieabo) reported
@Videotron Once again I’m calling BS on your post. How can you say 95% has been restored? Restored means working yet my internet service keeps turning on and off. Mostly off. You seem to be the only provider with issues
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carmax
(@carmax74905256) reported
@Videotron 2)5 days straight, no Internet, Tv Telephone, by you managed to email my bill on Rogers mobile network. Thanks, much appreciated. You suck.
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Bleak5170
(@Bleak5170) reported
@Sparklepuss1 @Videotron I like how they begin their statement with "the entire network has been restored..." before going on to clarify that it actually hasn't.