Vidéotron

Vidéotron Outage Report in Roxboro, Montréal, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Roxboro, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Roxboro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Roxboro, Montréal, Québec 02/08/2026 11:20

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Roxboro, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Blainville, Laval, LaSalle, Vaudreuil-Dorion and Dorval.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal TV
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Roxboro, Québec

Latest outage, problems and issue reports in Roxboro and nearby locations:

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • JPAlphaMale JP Alpha Male (@JPAlphaMale) reported

    @Videotron Ndg in Montreal no internet but public wifi for free in park in same neighborhood ! Hope it get fixed 2day! Appreciate the technicians wherever they are but am still frustrated by slow response some of my neighbours got their internet with other ISP at least 2 days

  • Ash236004717712 Ash (@Ash236004717712) reported

    @Videotron well you’re clearly not worKING ******* HARD ENOUGH CUZ I STILL DONT HAVE ******* WIFI ITS BEEN 5 DAYS

  • zoetropezoe zoe welch (@zoetropezoe) reported

    @Videotron UNTRUE. I have exactly zero confidence in your service and your PR-massaged messaging.

  • stevenindig03 steven (@stevenindig03) reported

    @Videotron Bs fix my damn wifi already

  • SBHSNGL IDK (@SBHSNGL) reported

    @itbentre @Videotron No . It’s Nigeria . That’s where their customer service is

  • MDBerry7 Michael Berry (@MDBerry7) reported

    @Videotron Not working in NDG

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Where is the customer support? No one answering the phone, no one answering the chat... what kind of service is this? An occasional tweet about some questionable percentage is not very helpful at all.

  • carmax74905256 carmax (@carmax74905256) reported

    @Videotron Honestly, that appears to be a bold face lie. People are reporting no service in other areas. Nothing will ever excuse this shameful, poor support. All the years of price increases for improved services. This is what I get for 34 years as a client. Still no service. Hello Bell.

  • Xaina71 Xaina (@Xaina71) reported

    @Videotron Internet went down again at 4pm, H3T 1k4 Edouard Montpetit

  • SBinsley Shaun Binsley (@SBinsley) reported

    @Videotron Instead of filling us in with misleading % and tweets about field workers receiving chocolate, perhaps giving more specific details about areas and issues would be better. You are very effectively convincing us all to change internet providers once this is all said and done