Vidéotron Outage Report in Roxboro, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Roxboro, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Roxboro and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Roxboro, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, LaSalle, Vaudreuil-Dorion, Dorval, Saint-Constant, Pierrefonds, Châteauguay and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
TV | |
| Laval |
Internet | |
| Laval |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Roxboro, Québec
Latest outage, problems and issue reports in Roxboro and nearby locations:
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Beth W
(@bunnyette) reported
from
Montréal, Québec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
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Brommelier
(@jonjerkone) reported
from
Westmount, Québec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Richard E Flanagan
(@phosfiend) reported
from
Montréal, Québec
@Videotron internet seems to be down for folks in Hudson/St lazare
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Khai. 💉💉 💉 😷
(@sumtimw0ng) reported
from
Montréal, Québec
Great. Videotron seems to be unstable. 3rd time losing connection today 🤌
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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HowYouDrouin92
(@HowYouDrouin92) reported
from
Laval, Québec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
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Jaaaaaayyyyy
(@zerojay) reported
from
Montréal, Québec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. J
(@t0xicsaurus_ttv) reported
@Videotron hey , seems I just lost internet:( resetting the router didn't fix.
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🎮Nick Flix🇬🇷
(@N1ckFL1x) reported
@Videotron We're can we see outage reports. When do you think the internet will be back? And why does my tv go down when ny internet goes down? This happens quite often.
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HearMeSeeMe
(@HearMeSeeMe2) reported
@Videotron WiFi still doesn't work, it's 8am. This is the longest it's ever been out. I'm assuming this is the case for most of the plateau area?
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Angelo Stavrow
(@AngeloStavrow) reported
@Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?
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Sharon Campbell
(@shacams68) reported
@RogersHelps What is actually going on? You celebrate your capitalistic greedy monopoly too much? Almost the entire customer base in Ottawa without service for 18 hours and you’re responding like it’s one offs. It’s thousands. Don’t forget Bell and Videotron still exist. We won’t.
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Rick's
(@RixRixx) reported
Now #Rogers and #Videotron are down, too, and over a million #HydroQuebec customers without power. This is turning out to be a real huge disaster!
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Pythagoras Sheeorem
(@PythagSheeorem) reported
@Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?
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Elle est avant tout, "Québécoise"! Simplement!
(@galhc74) reported
@cnunezimages Let's hope so much that all the Videotron technicians will manage to fix up everything all throughout Quebec and as promptly as possible hopefully for all of our people to get back to their proper lives that do not makes too much sense right now.
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Denis St-Michel
(@dstmichel) reported
@bbludalia @Videotron And nowhere to see the actual maps of outage. @Videotron why can't we see where the outages are? Don't you have product owners who maximize values of your product?
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Yougzz
(@Yougzz) reported
@amoli38393069 @RNestasko10423 @Videotron The problem is the lack of redundancy on videotron’s premise