Vidéotron

Vidéotron Outage Report in Saint-Joseph-du-Lac, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Joseph-du-Lac, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Joseph-du-Lac, Laurentides, Québec 11/22/2025 04:20

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Saint-Joseph-du-Lac, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Pierrefonds, Dorval, Vaudreuil-Dorion, Sainte-Thérèse, Boisbriand, Oka, Dollard-Des Ormeaux, Blainville, Hudson and Kirkland.

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City Problem Type Report Time
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal TV
CanadaMontréal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Québec

Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • togobap 🧐 (@togobap) reported from Mirabel, Québec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @Videotron is service down? No Helix, no tv or internet access

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • fjvost Felipe PJ (@fjvost) reported from Montréal, Québec

    Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • dancarnelly Dan Carnelly (@dancarnelly) reported from Montréal, Québec

    So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • dstmichel Denis St-Michel (@dstmichel) reported

    @bbludalia @Videotron And nowhere to see the actual maps of outage. @Videotron why can't we see where the outages are? Don't you have product owners who maximize values of your product?

  • witchy_but_not witch_um (@witchy_but_not) reported

    @Videotron Sud-ouest Montreal down. No updates in sight.

  • amoli38393069 amoli (@amoli38393069) reported

    @Yougzz @RNestasko10423 @Videotron Maybe but services never work 100% ALL the time, there will always be outages. If you NEED them, YOU should have a plan for these outages.

  • PythagSheeorem Pythagoras Sheeorem (@PythagSheeorem) reported

    @Videotron Not an excuse, other providers have service. You are VERY quick to charge overages… I assume you will be consistent and compensate customers accordingly for the outages?

  • DrebOnly gad (@DrebOnly) reported

    @anomadastrail @Videotron Then shut ******** up lol

  • AngeloStavrow Angelo Stavrow (@AngeloStavrow) reported

    @Videotron The support line is busy and I’m sure your customer support agents are swamped, but it’d be helpful to have a way to check or report an internet outage online (like Hydro-Quebec has). Does such an option exist?

  • gameplayisking Stephane Cui (@gameplayisking) reported

    @Videotron Internet down in Laurier since 10PM last night.

  • thebookaddict Andrea (She / her) (@thebookaddict) reported

    @Videotron My Internet and TV have been down since yesterday 8:30 PM, and your phone lines are busy. Can we get regular updates here?

  • sarahjeoner S J (@sarahjeoner) reported

    @Bell_Support Would we get charged for going over our data bcz of power outage & no internet service? My home internet provider is with @Videotron

  • RixRixx Rick's (@RixRixx) reported

    Now #Rogers and #Videotron are down, too, and over a million #HydroQuebec customers without power. This is turning out to be a real huge disaster!