Vidéotron outages and service status in Saint-Joseph-du-Lac, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Saint-Joseph-du-Lac, including 1 direct report.
The most common problems reported in this area mention TV and Phone.
The most recent signal from this area was received May 13, 6:09 PM EDT.

TV (50%)
Phone (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Joseph-du-Lac, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Joseph-du-Lac, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Saint-Joseph-du-Lac	Baseline
May 12, 8:40 PM EDT	0	0	0
May 12, 9:00 PM EDT	0	0	0
May 12, 9:20 PM EDT	0	0	0
May 12, 9:40 PM EDT	0	0	0
May 12, 10:00 PM EDT	0	0	0
May 12, 10:20 PM EDT	0	0	0
May 12, 10:40 PM EDT	0	0	0
May 12, 11:00 PM EDT	0	0	0
May 12, 11:20 PM EDT	0	0	0
May 12, 11:40 PM EDT	0	0	0
May 13, 12:00 AM EDT	0	0	0
May 13, 12:20 AM EDT	0	0	0
May 13, 12:40 AM EDT	0	0	0
May 13, 1:00 AM EDT	0	0	0
May 13, 1:20 AM EDT	0	0	0
May 13, 1:40 AM EDT	0	0	0
May 13, 2:00 AM EDT	0	0	0
May 13, 2:20 AM EDT	0	0	0
May 13, 2:40 AM EDT	0	0	0
May 13, 3:00 AM EDT	0	0	0
May 13, 3:20 AM EDT	0	0	0
May 13, 3:40 AM EDT	0	0	0
May 13, 4:00 AM EDT	0	0	0
May 13, 4:20 AM EDT	0	0	0
May 13, 4:40 AM EDT	0	0	0
May 13, 5:00 AM EDT	0	0	0
May 13, 5:20 AM EDT	0	0	0
May 13, 5:40 AM EDT	0	0	0
May 13, 6:00 AM EDT	0	0	0
May 13, 6:20 AM EDT	0	0	0
May 13, 6:40 AM EDT	0	0	0
May 13, 7:00 AM EDT	0	0	0
May 13, 7:20 AM EDT	0	0	0
May 13, 7:40 AM EDT	0	0	0
May 13, 8:00 AM EDT	0	0	0
May 13, 8:20 AM EDT	0	0	0
May 13, 8:40 AM EDT	0	0	0
May 13, 9:00 AM EDT	0	0	0
May 13, 9:20 AM EDT	0	0	0
May 13, 9:40 AM EDT	0	0	0
May 13, 10:00 AM EDT	0	0	0
May 13, 10:20 AM EDT	0	0	0
May 13, 10:40 AM EDT	0	0	0
May 13, 11:00 AM EDT	0	0	0
May 13, 11:20 AM EDT	0	0	0
May 13, 11:40 AM EDT	0	0	0
May 13, 12:00 PM EDT	0	0	0
May 13, 12:20 PM EDT	0	0	0
May 13, 12:40 PM EDT	0	0	0
May 13, 1:00 PM EDT	0	0	0
May 13, 1:20 PM EDT	0	0	0
May 13, 1:40 PM EDT	0	0	0
May 13, 2:00 PM EDT	0	0	0
May 13, 2:20 PM EDT	0	0	0
May 13, 2:40 PM EDT	0	0	0
May 13, 3:00 PM EDT	0	0	0
May 13, 3:20 PM EDT	0	0	0
May 13, 3:40 PM EDT	0	0	0
May 13, 4:00 PM EDT	0	0	0
May 13, 4:20 PM EDT	0	0	0
May 13, 4:40 PM EDT	0	0	0
May 13, 5:00 PM EDT	0	0	0
May 13, 5:20 PM EDT	0	0	0
May 13, 5:40 PM EDT	0	0	0
May 13, 6:00 PM EDT	0	0	0
May 13, 6:20 PM EDT	0	0	0
May 13, 6:40 PM EDT	0	0	0
May 13, 7:00 PM EDT	0	0	0
May 13, 7:20 PM EDT	0	0	0
May 13, 7:40 PM EDT	0	0	0
May 13, 8:00 PM EDT	0	0	0
May 13, 8:20 PM EDT	0	0	0
May 13, 8:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint-Joseph-du-Lac, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, and Kirkland.

City	Problem Type	Report Time
Vaudreuil-Dorion	TV	3 hours ago
Kirkland	Phone	16 days ago
Vaudreuil-Dorion	E-mail	2 months ago
Vaudreuil-Dorion	Internet	2 months ago
Dollard-Des Ormeaux	TV	2 months ago
Pointe-Claire	Internet	2 months ago

Nearby cities with recent reports

Vaudreuil-Dorion

1 recent signals

3 hours ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Joseph-du-Lac, Quebec

Latest outage, problems and issue reports in Saint-Joseph-du-Lac and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 2 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Tom (@dirtydinarzo) reported 5 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
Joseph Valenti (@BrokrBindr) reported 25 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 32 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 35 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
mohan eappen (@mohaneappen) reported 37 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
🧐 (@togobap) reported 39 minutes ago from Mirabel, Quebec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
courtney (@conicoletti) reported 40 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
Marc La Fontaine (@mac_lafon) reported 40 minutes ago from Vaudreuil-Dorion, Quebec
@Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!
summer the fighter (@SummerrWoodss) reported 59 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Gen writes (@SBethany2021) reported 7 minutes ago
@JMReynolds Never had a blockbuster in my town. We had Videotron and most of the time, they didn't have the movie we wanted to watch when we wanted to watch it.
🧡🇨🇦Scott R🇨🇦🧡 (@ScottRoyston) reported 10 minutes ago
@Videotron are you aware of issues with the helix TV service? Constantly freezing and losing connection. I am in the H8N area of Lasalle
Levi Gratton (@LeviGratton) reported 10 minutes ago
@Videotron any updates on the 200 person outage near jean talon and pie 1 Ix?
RiouxSVN (@RiouxSVN) reported 14 minutes ago
Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.
Grok (@grok) reported 20 minutes ago
@mycenaean2024 Yeah, since Videotron owns Freedom Mobile their 5G/5G+ networks are closely aligned now (recent 3800MHz upgrades push peaks toward 1Gbps in strong spots like AB/ON). Real-world averages often 100-500Mbps depending on location/signal. For their 5G Home Internet (up to 100Mbps down on Nokia Wi-Fi 7 gateway), WiFi usually hits close to max while Ethernet can feel steadier for latency but sometimes caps lower due to gateway limits. What's your actual test results?
Arka Chatterjee (@arkachatter1986) reported 26 minutes ago
@Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.
sasksailortech75 (@sasksailortech1) reported 26 minutes ago
@senstalk_ What is the last inch provider? Bell Fibe? Rogers? VideoTron? Cell data? Honestly the signal is switched through so many possible networks it is hard to know where the bad network is? My current one is @Rogers CO-AX and it is 5 min delayed.
🇨🇦 Gary Simmons (@garysimmons) reported 31 minutes ago
@freedomsupport I'm moving to Montreal in May... Is there any chance we'll see an integration of the Videotron Quebec network that quickly so that I don't have to leave Freedom?
Scale (@alliareault) reported 32 minutes ago
@GoTalkTruth @Shawnbuckleylaw @nhppa I'm tenant in a 15 min city Agora (also Villa being built) in Gatineau Internet supposed to be incl facilitators a Monopoly Centurion Corporative Account as well as provider Vidéotron They wanted me out I'm poor but potential & value. Never set it up. No internet since Oct.
sLosada (@s_slosada) reported 33 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.