Bell Canada Outage Report in Harbord Village, Ontario

@UniforTheUnion @Bell why would an employee that doesn't get the same pension, etc. vote yes to strike to support people they don't even know and possibly lose money(income) and/or their job? They have nothing to gain from it. They aren't 'brothers' and 'sisters' as u say.

Hi @Bell, can I cancel my cable via the app?

@Bell_Support internet has been down 10 hours and no ETA on the outage. Ridiculous.

@imthegaybaker @Bell @comcast Good luck! Bell responses are indeed robotic. All the responses from their call center in the Philippines are also heavily scripted. You pay a premium for the service, and they outsource the support to the cheapest customer service they can find. Says a lot.

@Bell I just signed up with Bell Sept 11. Already I am being lied to regarding fees and being treated like sh*t by the customer service. Not giving a good impression already 😡

@ItsWayzy @Bell @TorontoUltra I need help

I’ve checked with my Internet speeds and I’m 700down, 20up at 11 ping — that isn’t the greatest but Rogers fibre is bad (and @Bell has no fibre student plans). I did a packet loss test and it’s not telling me much, or I don’t know how to read it. It’s getting unbearable.

@Bell_Support quick and pleasant customer service but maybe have resources to say there is an outage rather than sending an unvaccinated guy to a mall to replace a modem which wasn’t broken? Better communication in and outside company would be great

@PrintGuyChris @Bell_Support I’m in the same area, error code 1201 no internet since last night and their rep said no ETA on the fix. Which is crazy.

@Bell_Support There’s an outage for the majority of your infrastructure, I don’t think my account number is going to help whatsoever

@Bell it’s been 3 months, where’s my prepaid Visa card at, like you promised for being a new customer?

@bell has the gall to charge 50.00 s/h when buying an extra tv box for 8$/MTH to access their 300/mth service better. No option for pick up. #endmonopoly #endduopoly

@chriscrerar @Bell_Support Like why not send affected customers a push notification of a text? Why do I always have to call Bell and ask if there's a problem.

@Bell_Support 1 week into having internet and already connection issues and I supposedly got the highest speeds. 🙄

Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

@Bell_Support You guys need to get it together. Was promised by one of your guys that I would receive a visa gift card for opening a service and now you’re telling me I’m not? Way to trick your customers.. #falseadvertising

@Bell already regretting for being a new customer with you guys. Way to go with false advertising and tricking your customers with your incentives that never happened. #getittogether #falseadvertising

@Bell_Support are there issues in Toronto? I can't get CBC news network. It's just a black screen.

Figured out why @Bell bills are so high. Took 4 hours and 7 people for my Mom to cancel an appointment.

@Bell_Support internet and tv and landline not working on and off. Called and recording says the probate blend are being worked on. What should I think?

The @Bell internet in my neighborhood is so shotty. At 7am when no one is awake and using the network, Netflix has issues loading on a TV? Lmao.

@Bell_Support I have been trying to get a problem straightened out for 1.5 years to no success. You you please assist me?

Can @Bell please sue @SamsungTV I should be able to get Bell Fibe on my TV without my television blocking me because it wants to use its own service. #bell #samsung

@gurpartapstoor @Bell Yeah...have had that problem too...

@Bell sends a marketing email to @LuckyMobileCan customers. Port over we have a great plan for you. It is a good offer so customer calls the toll free number. Three representatives later no one has record of that plan. #marketingfail #notreallysurprised #Bellbadcustomerservice

@Ryandj70 @Bell_Aliant @Bell_Support Let's hope that we never go virtual again because Bell obviously can't support it! Thankfully I have had one helpful person add some data to my account but my tech missed the appt and no one can tell me when they're coming. I guess I'm going into lockdown for the day waiting hah

After spending ~25 minutes yesterday and 49 minutes today on a call with @Bell, I conclude that they have by far the worst customer service to complete a very minor request of an add-on to my phone line. Have spoken with 6 different reps and 2 calls dropped. Request incomplete.

@Bell_Support why is your Bell Fibe service so bad? lol #legitquestion

@Bell just an FYI, if I wasn’t forced to keep you because of some archaic deal with my condo, I’d cancel everything. You and your bundles are garbage.

@bell how good is your internet? Better yet, how good is your support staff, just got told that the leds on my modem don’t have a meaning by @RogersHelps and when I look it up it’s because it can’t connect to the internet #timetoswitch