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Freedom Mobile

Freedom Mobile outages and service status in Delta, British Columbia

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Delta, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Internet, and Total Blackout.
  • 43% Wi-fi (43%)
  • 29% Internet (29%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Delta, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Vancouver, Burnaby, Surrey, North Vancouver, Port Coquitlam, Langley, and Richmond.

CityProblem TypeReport Time
Vancouver Internet 9 days ago
Vancouver Wi-fi 9 days ago
Burnaby Total Blackout 24 days ago
Surrey Internet 26 days ago
Surrey Wi-fi 26 days ago
Vancouver Phone 28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

  • Tbeithnow
    Tom Beith (@Tbeithnow) reported from Richmond, British Columbia

    @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @freedomsupport Hey there, I want to cancel my services. How can we go about this?

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @freedomsupport Your company has never resolved one issue for me over 5 years, always excuses, yet I pay my bill fully and on time every month. I have 2 lines and all I get is lousy service and bs offers

  • ShrubLoveYVR
    Mixers & Elixirs (@ShrubLoveYVR) reported from Vancouver, British Columbia

    Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @freedomsupport I have not had difficulty. Your company decides to make little rules so I cannot. Even though I get sent offers right to me by mail and email. You send me offers on products you know I just bought, then deny me the offer. Really rude. I pay $200/mnth to you guys and get nothing

  • edward_cho_66
    edward cho (@edward_cho_66) reported from Vancouver, British Columbia

    @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

  • djddjk
    동진 DAVID 김 (@djddjk) reported from Vancouver, British Columbia

    @freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Burnaby, British Columbia

    @FreedomMobile Lousy company, lousy coverage. Make offers and deals they have no intention of honoring. Customer service is low level and uninformed

  • ShaunMazzocca
    Shaun Mazzocca (@ShaunMazzocca) reported from Vancouver, British Columbia

    @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

  • tracyglennYVR
    Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

  • bradypatterson
    Brady Patterson (@bradypatterson) reported from Vancouver, British Columbia

    @FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

  • southsidertom
    Southsider Tom (@southsidertom) reported from Vancouver, British Columbia

    @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

  • vidursh
    V (@vidursh) reported from Burnaby, British Columbia

    Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

  • ScienceOfSmut
    Jay Catterson (@ScienceOfSmut) reported from Surrey, British Columbia

    @cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

  • danddrost
    Bipolarhitchhiker (@danddrost) reported from Vancouver, British Columbia

    @FreedomMobile This company has terrible service and does not honour their " deals". Lousy customer service too

  • okaygj_
    Okaygj (@okaygj_) reported from Vancouver, British Columbia

    @freedomsupport Your support line team is ******* useless! I was promised my deposit back after 6 months of good standing payment and it has now elapsed. I spoke to someone 2 weeks ago who said it would be applied to my account via credit and guess what?! It didn’t happen! And when I follow up?

  • mykeymause
    Moke (@mykeymause) reported from North Vancouver, British Columbia

    Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

  • FoodPorky
    Porky's Food Truck (@FoodPorky) reported from North Vancouver, British Columbia

    @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

  • PradpQRajSingh1
    Pradéép Q Raj Singh Takhar (@PradpQRajSingh1) reported from Vancouver, British Columbia

    I Am Glad To Be A @FreedomMobile Customer/ Consumer Again ! Pradeep Takhar 1 604 440 0190 Vancouver BC Canada @PradpQRajSingh1 / @PQRST2021

  • mjreah
    Jeremy Reah (@mjreah) reported from Vancouver, British Columbia

    @freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • VineParkMedia
    Vine.Park 🇨🇦🎙️ (@VineParkMedia) reported

    @FreedomMobile your refusing to help me get a new phone bc my old phone no longer works, now I have to leave my long term account (over 8 years) with you and go to one of your competitors because your representative refused to help me. Loyalty counts for nothing.

  • garry568
    gbreezie (@garry568) reported

    @FreedomMobile Hi, when will you support eSIM for Samsung watch? Not fair you support Apple but not Samsung.

  • luptyd
    norvan man (@luptyd) reported

    @FreedomMobile It's now been a week of constant daily outages and your customer service has done nothing to resolve the issues I am experiencing. I am having to use my mobile as a hotspot because you can't deliver service. Whatever changes you have made lately have failed miserably.

  • Aliyah71957449
    liyahcove🦋 (@Aliyah71957449) reported

    @FreedomMobile Hi, I need help with my account. Could you please follow me so I can DM you? Thank you!

  • ManjunathAnand
    manjunath anand (@ManjunathAnand) reported

    @FreedomMobile - impossible to reach on phone, WhatsApp and chat. Disconnected my line with no explaination and waiting for more than 2 hours with someone else’s phone. I don’t know how think someone can reach the support line using others phone for two hours.

  • Eve62617669
    Eve (@Eve62617669) reported

    @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

  • GTM618
    Gamer Graham (@GTM618) reported

    @FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.

  • Eve62617669
    Eve (@Eve62617669) reported

    @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

  • RandyMikla
    Randy Mikla (@RandyMikla) reported

    @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

  • MAKHKHKHKHZOUMI
    layla (@MAKHKHKHKHZOUMI) reported

    @FreedomMobile for a telecom company, you surely set the bar for how low quality and crappy a service can be. Your website does not load and it's been 48 hours. Please fix.