Freedom Mobile Outage Report in Delta, British Columbia

Problems in the last 24 hours in Delta, British Columbia

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Delta, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Delta, British Columbia

The most recent Freedom Mobile outage reports came from the following cities: Burnaby, Surrey, Vancouver, North Vancouver, Port Coquitlam, Langley, and Richmond.

City	Problem Type	Report Time
Burnaby	Total Blackout	12 days ago
Surrey	Internet	14 days ago
Surrey	Wi-fi	14 days ago
Vancouver	Phone	16 days ago
Surrey	Wi-fi	17 days ago
Surrey	Phone	27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Delta, British Columbia

Latest outage, problems and issue reports in Delta and nearby locations:

• 
  Tom Beith (@Tbeithnow) reported 3 minutes ago from Richmond, British Columbia

  @FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere

• 
  Jay Catterson (@ScienceOfSmut) reported 13 minutes ago from Surrey, British Columbia

  @cellist81 @FreedomMobile @Fidomobile None so far. Plus I don’t really call much. Make sure you have wifi calling activated, it’ll help when indoors.

• 
  Arturo Mendez 🇲🇽🇨🇦 (@arturomendz) reported 18 minutes ago from Vancouver, British Columbia

  @FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.

• 
  Robert (@rewp56) reported 19 minutes ago from Surrey, British Columbia

  @FreedomMobile Ur support service sucks BIG TIME. Can't seem to fix my problem and getting tired of 2000 questions

• 
  Mixers & Elixirs (@ShrubLoveYVR) reported 19 minutes ago from Vancouver, British Columbia

  Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...

• 
  Shaun Mazzocca (@ShaunMazzocca) reported 20 minutes ago from Vancouver, British Columbia

  @freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.

• 
  Josh Rimer (Mr. Gay Canada 2019) (@JoshRimer) reported 27 minutes ago from Vancouver, British Columbia

  @alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄

• 
  Brady Patterson (@bradypatterson) reported 33 minutes ago from Vancouver, British Columbia

  @FreedomMobile, your #techsupport is woefully inadequate and absolutely terrible. The only redeeming quality they had was how polite they were. Thankfully you have knowledgable team at your kisoks that can figure things out.

• 
  Tracy ترايسي (@tracyglennYVR) reported 36 minutes ago from Burnaby, British Columbia

  I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile

• 
  Southsider Tom (@southsidertom) reported 38 minutes ago from Vancouver, British Columbia

  @RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running

• 
  edward cho (@edward_cho_66) reported 40 minutes ago from Vancouver, British Columbia

  @FreedomMobile I can't log into my account right now and can you please help me out with this thanks

• 
  Michael Malone (@princeof416) reported 41 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM #VirginMobileOutage

• 
  V (@vidursh) reported 42 minutes ago from Burnaby, British Columbia

  Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport

• 
  Porky's Food Truck (@FoodPorky) reported 44 minutes ago from North Vancouver, British Columbia

  @freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.

• 
  Michael Malone (@princeof416) reported 45 minutes ago from Grandview-Woodlands, British Columbia

  @virginmobilecan 🛰 Fix your broken network! Not even @FreedomMobile has outages this long! #FixVM

• 
  Dallas Groot (@iamgroot11) reported 49 minutes ago from Grandview-Woodlands, British Columbia

  So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.

• 
  Dallas Groot (@iamgroot11) reported 55 minutes ago from West End, British Columbia

  Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.

• 
  Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine (@MrakicCanada) reported 58 minutes ago from White Rock, British Columbia

  I am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.

• 
  Adam Dymitruk 🇨🇦 (@adymitruk) reported 60 minutes ago from Vancouver, British Columbia

  @freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tanya (@Tachfer85) reported 6 minutes ago

  @FreedomMobile @Apple so I have this phone I got on tab from freedom when it was called wind.I can’t remember my Apple ID that I used on that phone now I can’t use the phone. Coz freedom can’t the find the receipt and apple needs proof. SOMEONE HELP!

• 
  Rob Dallimore (@GusTooWon21) reported 6 minutes ago

  @freedomsupport gotta say im pretty dissappointed at the service I just received at one of your retail locations. It has me looking for a new cell phone provider.

• 
  Dr Abrar Baig (@DrAbrarBaig) reported 8 minutes ago

  @FreedomMobile Hi I switched to vacation plan and paying monthly. When I returned I want to turn on my sim but there was no service. On contacting CS told me that my number is not available and activate an alternative number

• 
  Margo Bradley (@MargoBr35101072) reported 12 minutes ago from Central Saanich, British Columbia

  @FreedomMobile Ha RIGHT mine was suspended in only 4 days of service..these people are in compedent...in more ways than ONE!!! Bad service😰😰😰

• 
  Kelv a.k.a BigBant / kHuggles (@kelvinleigh) reported 12 minutes ago

  @FreedomMobile So new customers on black Friday can get 40GB data deal for $80 Canadian but me a customer for over 5 years can't get mine changed from 25Gb for $100 to anything close to the above offer. Please make this make sense. Gain new customers while losing loyal ones?

• 
  🇨🇦 Maj Siddiqui 🇨🇦 (@MajSiddiqui) reported 13 minutes ago

  @FreedomMobile If and when Rogers acquires Shaw that would eventually mean all Freedom customers will have access to an improved network and better coverage. Right?

• 
  Pablo G 🇨🇦 🏳️‍🌈 🇺🇾 (@KalPDG) reported 18 minutes ago

  @freedomsupport Hello. I tried adding a line to get the Apple Watch series 7 but nothing’s happening, either through the app or via web. Can you help?

• 
  Andrew L (@andrzej747) reported 19 minutes ago

  @FreedomMobile Garbage phone company, nothing but problems month after month

• 
  @Sungmanitu65 (@sungmanitu65) reported 22 minutes ago

  @freedomsupport I have been with you for at least 6 years & in that time I have not once seen a micro tower installed in my neighborhood. You rely on your now parent company in my area which makes you substandard. Further more I didn't like the dismissive attitude at my local freedom service...

• 
  Rachit (@sibelmann) reported 25 minutes ago

  @freedomsupport I bought iphone 13 pro max from your store as direct delivery. It's been 5 days I haven't got any shipping details and customer care says they can't help too. Who should i reach out to