Freedom Mobile Outage Report in Delta, British Columbia
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Delta, British Columbia
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Delta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (32%)
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Total Blackout (5%)
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Wi-fi (3%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Delta, British Columbia
The most recent Freedom Mobile outage reports came from the following cities: Surrey, Vancouver, North Vancouver, Port Coquitlam, Langley, Burnaby and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Phone | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Delta, British Columbia
Latest outage, problems and issue reports in Delta and nearby locations:
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Dallas Groot
(@iamgroot11) reported
from
West End, British Columbia
Hey @freedomsupport @FreedomMobile if you are investing so much money on expanding your network, I’m sure you can afford someone to write a decent app that you know isn’t a web version that asks me for my password each time and takes minutes to load. Yours, a paying customer.
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bell! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Adam Dymitruk 🇨🇦
(@adymitruk) reported
from
Vancouver, British Columbia
@freedomsupport @sfeldman Just implement the damn auth app 2FA. These generic, BS Twitter responses just make you look like idiots.
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amu
(@Amu3188) reported
from
Surrey, British Columbia
@freedomsupport Hey there, I want to cancel my services. How can we go about this?
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Jeremy Reah
(@mjreah) reported
from
Vancouver, British Columbia
@freedomsupport Your customer service is shockingly bad. First time my wife called to address a billing question and customer service didn’t listen and try to solve issue and was belligerent😤topped off by disconnecting. Sadly, Can’t recommend Freedom anymore.
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edward cho
(@edward_cho_66) reported
from
Vancouver, British Columbia
@FreedomMobile I can't log into my account right now and can you please help me out with this thanks
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Dallas Groot
(@iamgroot11) reported
from
Grandview-Woodlands, British Columbia
So my experience with roaming with @FreedomMobile, why does throttling when roaming suck so much, the latency was really shitty, and in a city like Ottawa, service was really bad. Montreal was kinda okay, it worked and managed to get 200mb free.
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V
(@vidursh) reported
from
Burnaby, British Columbia
Lemme rephrase yall shut my shit down, yall wont pick up the phone and the live chat and whatsapp dead. HOW IN GODS NAME AM I SUPPOSED TO FIGURE THIS OUT. IVE BEEN WAITING SINCE 930AM @FreedomMobile @freedomsupport
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Mixers & Elixirs
(@ShrubLoveYVR) reported
from
Vancouver, British Columbia
Worst EVER experience with @Bel! I am so upset!! Spent 2 calls with 2 reps I begged for a better offer as they don't offer shared data if you update your current plan. Now I have 20GIG that I can't share!!! Took my husband off the plan and moved his # to @FreedomMobile ...
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Shaun Mazzocca
(@ShaunMazzocca) reported
from
Vancouver, British Columbia
@freedomsupport My service - data and wifi - has been terrible all day. Low bars, files aren’t loading, and calls are fuzzy.
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N☆SING☆
(@choddeii) reported
from
Vancouver, British Columbia
@freedomsupport @306amazingalex Network is not good. Lots of dead zones in the city of Vancouver. I go to Chilliwack BC once a week. No service at all past Abbotsford for me. No cell service no data. Absolutely bs.
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Tom Beith
(@Tbeithnow) reported
from
Richmond, British Columbia
@FreedomMobile I’ve enjoyed my service for a few years now but need more data. You were offering a larger data package . If I can get the 20gb that would be great otherwise I’ll have to look elsewhere
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동진 DAVID 김
(@djddjk) reported
from
Vancouver, British Columbia
@freedomsupport It's been a one month actually there's serious issues maybe three or four issues.. another issue... It's been over a year and another one maybe about six months the latest one is about a month I can't tell every detail here in Twitter but I want to do it I'll wait for that moment
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Arturo Mendez 🇲🇽🇨🇦
(@arturomendz) reported
from
Vancouver, British Columbia
@FreedomMobile is charging me for no reason almost 2 times more what I usually #pay per month. I called #customerservices and they're the #worst! So, I'm ready to go to @Fidomobile #TODAY, I'm tired of how #freedommobile is dealing with this kind of cases.
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Josh Rimer (Mr. Gay Canada 2019)
(@JoshRimer) reported
from
Vancouver, British Columbia
@alovesadventure @FreedomMobile It’s so nice! Boring down there without service otherwise. 😄
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Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
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Porky's Food Truck
(@FoodPorky) reported
from
North Vancouver, British Columbia
@freedomsupport Freedom sucks and I demand a refund on this month bill why do I pay $70 when I can't use my phone.
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Peter Mrakic"The Diplomat"Neph-Rep/Pope/4Palestine
(@MrakicCanada) reported
from
White Rock, British Columbia
I am a costumer for 2 years now with #FreedomMobile and never had an issue= fine Co.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
I will never make the mistake of going with a lower cost cell provider again. 3 days and still my phone cannot receive calls. I've lost all faith in @FreedomMobile
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Southsider Tom
(@southsidertom) reported
from
Vancouver, British Columbia
@RobHodkinson @FreedomMobile I have six lines with @FreedomMobile - Not bad except some spots while camping and out in the boonies - Bill is around $385 a month with 3 tabs running
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Fully Vaxxed!
(@castrogabyy) reported
@Sibbella @FreedomMobile Had the same problem when I went to Sarnia. Have to fight hard.
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kurokoristy💕
(@flowersinfall) reported
@FreedomMobile can you get call control like god ******* damn, i put my number on the “national dont call list” a month ago and im getting more spam calls then ever
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Aurun50 🇧🇹| 🇳🇵| 🇪🇸 | 🇨🇦
(@BhattaraiAurun) reported
@FreedomMobile Am I able to cancel the service with you and get a refund? I am trying to use my data when I’m travelling but your service keeps saying “Nation Wide” and the data speed isn’t good. Help me get a refund and maybe in the future I’ll come back to freedom. I am gonna cancel next mont
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oh bla dee
(@SteveScho54) reported
@FreedomMobile Step up to fill the garbage dumps.
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David Wooderson
(@LorenzoVanMatt4) reported
@FreedomMobile hey so how about you hire Canadians to service Canadian customers. No point having Alan the idiot in Manila tell me ive incurred roaming charges is because Downtown Toronto might not be in the full coverage area. #RogersMobile #Telus might be looking 4 new clients
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Jiggs
(@gilliankortje) reported
Oh hey there twitter. Just popped back on after a few years to tell you all that @FreedomMobile is a sack of ****. Just spent 4.5 hours chatting with customer "service" because they ****** up a phone plan and refuse to fix it.. Anyways, that's all. Do not use this provider.
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GordonTulloch14
(@GTulloch14) reported
@FreedomMobile hey freedom, I’ve been waiting 4 days for management to call me about an issue with phone. Fancy escalating the issue and getting someone to sort it out? #SortItOut
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Ryan Thomas
(@blushellneon) reported
@freedomsupport Where is my zfold3 "preorder", its been nearly a month since launch, I know of others from this retail location that have their devices, but your rep has no answers and zero support. Please help me, they just push me to refund my order, not helpful at all.😒
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SK
(@SK077879861) reported
I had the worst exp with @FreedomMobile today! The service reps at 200 Dufferin street store are the worst, not friendly and they have this DONT CARE attitude towards customers. I req any1 planning to go for @FreedomMobile as their network provider think twice!
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GordonTulloch14
(@GTulloch14) reported
@freedomsupport Hi freedom. I was advised I would recite a call within 12-24 hours, twice. Which has not happened. And now you say 48 hours. I don’t really want to deal with the customer service team as they have already mishandled my issue 3 times.