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Rogers outages and service status in Alder, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Alder, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 10, 9:45 PM EDT.
  • 67% Internet (67%)
  • 33% TV (33%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alder, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alder, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alder, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Newmarket Internet 17 hours ago
Newmarket Internet 1 day ago
Newmarket Internet 3 days ago
Newmarket Internet 4 days ago
Newmarket TV 9 days ago
Newmarket TV 12 days ago

Nearby cities with recent reports

Newmarket

4 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alder, Ontario

Latest outage, problems and issue reports in Alder and nearby locations:

  • troywdavenport
    Troy Davenport (@troywdavenport) reported from Newmarket, Ontario

    @RogersBiz please fix your landlines. Dialing local or long distance numbers should be the same! No more of this dialing 1 sometimes; my cell phone has no issue confirming this is technically possible!

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • TbiglowTricia
    Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario

    @Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?

  • bbkeswick
    criticalthinkn (@bbkeswick) reported from Georgina, Ontario

    Wow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.

  • BigBeeBaker1
    BigBeeBaker (@BigBeeBaker1) reported from Georgina, Ontario

    @Rogers That pic before I posted it had 100 not o pieces of data will be removed. I tried communicating with their suggested support website for 1hr. Of cat and mouse. I ask they reply no solution. #TimeForMadeInCanada

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

  • Shannon98569567
    Shannon (@Shannon98569567) reported from Georgina, Ontario

    @RogersHelps What the heck happened to cause such an outage?

  • HanlansPoint
    Jeff Hanlan (@HanlansPoint) reported from Bradford West Gwillimbury, Ontario

    @RogersHelps Internet and cable when out during 2nd period of Leags game (thankfully) and is still out this AM. Need it for @Raptors 🏆 in a few hours. Help!

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • evobury
    Dave (@evobury) reported from Newmarket, Ontario

    @Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating

  • RockNRollCroll
    Barry Croll (@RockNRollCroll) reported from Newmarket, Ontario

    @BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cwiltzy
    Caitlin (@cwiltzy) reported

    .@Rogers really sent me an email saying that my bill is going up $5 so I can “continue to support Rogers investments and 5G” like I somehow owe them an extra $5 monthly contribution?! My contribution is MY MONTHLY BILL?!

  • northernchinook
    Chinook 💨 (@northernchinook) reported

    @RogersHelps Rogers hung up on me literally 6x. Abysmal customer service.

  • AsworLicheam
    HumanInTheLoop (@AsworLicheam) reported

    @djlaela @RogersHelps That's disappointing. If they have a known issue or outage, they should turn off their AI agent and send a mass notification to users so they know without looping in the AI bot.

  • DMadigin
    Anti-book banning (@DMadigin) reported

    @RogersHelps It was door to door sales and I ended up switching my; cell service (2 numbers), internet and TV service to Rogers based on the salespersons GUARANTEE that Rogers would pay the penalty to leave TELUS. I explicitly with emphasis told him I had JUST renewed with TELUS and there

  • krissiepoo72
    Krista Friesen (@krissiepoo72) reported

    Hey @Rogers can someone answer your customer service line? I’ve been on hold for two hours for the second time this week after trying 9 times to contact an actual person!!!

  • dpriest
    Darren (@dpriest) reported

    @RogersHelps Actually, can I request AI help? Maybe a model not developed in house at Rogers.

  • maya_charles
    Maya Charles (@maya_charles) reported

    @RogersHelps @MichaelFGittins The outage page also states Southeast Calgary. I'm in Southwest Calgary like many of the folks who have tweeted you. Also why aren't I seeing a banner in the MyRogers (Shaw) app when I sign in?

  • kerreyn28
    Kerrey N (@kerreyn28) reported

    @RogersHelps - No phone, email or internet service since 3:01am this morning in SE Calgary. What a lousy start to a Monday. I’m sure you’ll be pro-rating everyone’s bill the eta for services being restored is 10pm? Right?

  • rgross36
    BURNSY99 (@rgross36) reported

    @Sportsnet the @BLUEJAYS fanbase is WORLD SERIES based ONLY. They have ZERO INTEREST in WILD CARD races. They ARN'T sports fans. Just BAND WAGON jumpers. JOIN the crowd. NO WORLD SERIES NO FANS. NO FANS big trouble for @ROGERS

  • RuthKewlistmum
    RuthyKelly@bsky.social🇨🇦🇨🇦🇨🇦 (@RuthKewlistmum) reported

    @lynnmercereau @ShelbyHappy @RogersHelps are impossible to deal with. Maybe this link will help