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Rogers outages and service status in Alder, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Alder, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 15, 10:10 PM EDT.
  • 69% Internet (69%)
  • 15% Total Blackout (15%)
  • 8% Wi-fi (8%)
  • 8% TV (8%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alder, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alder, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Rogers

Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alder, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, Bradford West Gwillimbury, Bradford West Gwillimbury, and Craigmawr Beach.

CityProblem TypeReport Time
Newmarket Internet 6 days ago
Newmarket Internet 11 days ago
Newmarket Internet 12 days ago
Newmarket Internet 14 days ago
Newmarket Internet 15 days ago
Bradford West Gwillimbury Wi-fi 15 days ago

Nearby cities with recent reports

Newmarket

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alder, Ontario

Latest outage, problems and issue reports in Alder and nearby locations:

  • RockNRollCroll
    Barry Croll (@RockNRollCroll) reported from Newmarket, Ontario

    @BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

  • Cpt_Handsome
    The Captain (@Cpt_Handsome) reported from Bradford West Gwillimbury, Ontario

    I have to say... this is a new record... it's taken to week 11 for me to have absolute dogsh!t service from @Rogers preventing me from watching football... Credit where it's due... most years I've had at least 3 Sundays of this garbage by now....

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • koda2_00
    🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario

    @RogersHelps internet down again... All the time this is happening

  • troywdavenport
    Troy Davenport (@troywdavenport) reported from Newmarket, Ontario

    @RogersBiz please fix your landlines. Dialing local or long distance numbers should be the same! No more of this dialing 1 sometimes; my cell phone has no issue confirming this is technically possible!

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    What in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!

  • mindylouu_
    Mindy Louu (@mindylouu_) reported from Georgina, Ontario

    First game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED

  • joekool59
    Break80 (@joekool59) reported from Newmarket, Ontario

    @Rogers my ignite TV is lagging and pausing mid show. Is there a fix?

  • TbiglowTricia
    Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario

    @Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬

  • dajhorn
    Darik Horn (@dajhorn) reported from Newmarket, Ontario

    @Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

  • bbkeswick
    criticalthinkn (@bbkeswick) reported from Georgina, Ontario

    Wow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!

  • JeremyHain68748
    Jeremy Hainsworth (@JeremyHain68748) reported

    @Rogers my account continues to be a complete mess with bills inaccurrate, communcations a nightmare and me not knowing what the real status of my account is because the billing hasn't been fixed for new address. I'm probably in danger of having my serevice cut off. Please fix.

  • _TheCaptaincs
    Wut? (@_TheCaptaincs) reported

    @RogersHelps Trying to get Rogers to match the price your competition offers. Your staff sit in a room full of other support staff with no mic dampening so that you can barely hear them over the chorus of other terrible employees. And they barely speak English. -10/100 experience.

  • travisrenney
    travisrenney (@travisrenney) reported

    @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

  • sharitaylor2020
    Shari Taylor (@sharitaylor2020.bsky.social) (@sharitaylor2020) reported

    @TinaYazdani We will do our best to ensure that @CityNewsTO and @Rogers suffers for this. We support YOU.

  • kdramaenthusias
    K-Drama Enthusiast (@kdramaenthusias) reported

    @Rogers service is terrible on the @GOtransitMI line - dead zones everywhere!

  • yenta_girl
    sposa (@yenta_girl) reported

    @Rogers we live in Thornhill our internet is out....is something going on ...is there an outage...tried rebooting but nothing

  • M0nicafor3ver
    Monica (@M0nicafor3ver) reported

    @Rogers no internet in Parkdale, Toronto. When do we expect the service back and please post link to track updates.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @Rogers you actually have no concept of customer service. I have been waiting 2 weeks for a modem and have yet to receive it. In Montreal, not in the middle of nowhere…. Montreal.

  • Xphox_
    Xphox (@Xphox_) reported

    @Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah