Rogers outages and service status in Alder, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Alder, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (63%)
- TV (25%)
- Phone (13%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Alder, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alder, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Alder, Ontario
The most recent Rogers outage reports came from the following cities: Newmarket, and Bradford West Gwillimbury.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket
|
Internet | 18 days ago |
|
Newmarket
|
Internet | 19 days ago |
|
Newmarket
|
TV | 19 days ago |
|
Newmarket
|
Internet | 20 days ago |
|
Newmarket
|
Phone | 26 days ago |
|
Newmarket
|
Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Alder, Ontario
Latest outage, problems and issue reports in Alder and nearby locations:
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Shannon (@Shannon98569567) reported from Georgina, Ontario@RogersHelps What the heck happened to cause such an outage?
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Jeff Hanlan (@HanlansPoint) reported from Bradford West Gwillimbury, Ontario@RogersHelps Internet and cable when out during 2nd period of Leags game (thankfully) and is still out this AM. Need it for @Raptors 🏆 in a few hours. Help!
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I’m on hold and literally have been for hours. Spoke to someone earlier that upgraded my channel package. Now I don’t get my fave channels anymore. Unable to fix online. Called back on. On hold another hour. Only to be transferred again. Currently on hold another 90m
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Peter Coulton (@kaos19juice) reported from Bradford West Gwillimbury, Ontario@kristen_shilton Figures he is awesome in a fun skills competition but not so good in the shootout. Can't watch this or #Raptors as stupid @Rogers is out in #Bradford area until at least midnight.
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Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, OntarioRogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers
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Jarrel Benedict (@jrlbenedict) reported from Newmarket, OntarioWhat in the actual hell, @RogersHelps @Rogers. There’s no internet again. This is the fourth time in the span of a week. That 5-day bill credit that we’re getting for the outage before now needs to be a whole month credit because of the unreliability!!!
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christine harvie (@cdharvie) reported from Newmarket, OntarioTwo hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous
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TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario@Rogers there better be some sort of rebate or discount for this ****. @RogersHelps
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Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario@Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬
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Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario@RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks
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criticalthinkn (@bbkeswick) reported from Georgina, OntarioWow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again
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The Captain (@Cpt_Handsome) reported from Bradford West Gwillimbury, OntarioI have to say... this is a new record... it's taken to week 11 for me to have absolute dogsh!t service from @Rogers preventing me from watching football... Credit where it's due... most years I've had at least 3 Sundays of this garbage by now....
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T. D'Amato (@Therisa) reported from Newmarket, OntarioIt’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating
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Mindy Louu (@mindylouu_) reported from Georgina, OntarioFirst game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED
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Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario@RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.
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Tori Myles (@torimyles) reported from Georgina, Ontario@RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.
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Break80 (@joekool59) reported from Newmarket, Ontario@Rogers my ignite TV is lagging and pausing mid show. Is there a fix?
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Tori Myles (@torimyles) reported from Georgina, Ontario@Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?
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Bizingus Rogers (@CbingoR) reported from East Gwillimbury, OntarioYou think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@tim2gill) reported@RogersHelps Now 80min on hold. Awful! You should offer a reservation system for booking a call as not respecting my time.
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Zeall S. Mehhta (@zeal_mehta) reported@RogersHelps It used to work before I moved the service to new address then it suddenly stopped working
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Jon Arms (@armsyASD) reportedHey @Rogers. My father passed away in February 2026. I have been trying to cancel his service for months. Called 27 times on hold 2 hrs and then told there are no agents and you hang up. Store won’t cancel for me. I can’t be alone. Class action seems in order. #rogers
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CasPer Anton (@Cas_33_Per) reportedHi @RogersHelps, I was charged a $70 “Transaction Fee” for a single declined pre-authorized payment. This seems disproportionate — can someone review and help waive/reduce this? Thanks.
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Bman (@bman2435) reported@Rogers 1 hour and 20 minutes and counting on hold. I need a person and not AI. Horrible customer service
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ketul kansara (@KansaraKetul) reportedHow to contact customer care for Rogers business account. Continue holding since 40 minutes and no one answered. This is my third attempt since two days. Every time Long wait and it’s annoying. @RogersHelps @Rogers
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Clino (@_clino_) reported@Rogers fix your internet wtf
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sarahpvictoria (@sarahpvictoria) reportedWhat a waste of customer & service time, your automated systems don’t work, support workers have wrong info or can’t do anything. Major fail after being a customer for 15+ years @Rogers
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djlennywhelan (@djlennywhelan) reported@CrissieC @CanadasLeafs @Rogers If you’re speaking of that Anna garbage, it’s completely useless
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Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps Yes the entire home is without service- phones, devices, TV, security cameras, smart lights, and no one is able to work remotely Nothing on the outage page for the area and 7 HOURS on 4 different chatbot sessions due to constantly being disconnected; - all using up my cell time