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Rogers outages and service status in Alder, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Alder, including 1 direct report.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 17, 8:29 PM EDT.
  • 80% Internet (80%)
  • 20% TV (20%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alder, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alder, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Alder, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, and Bradford West Gwillimbury.

CityProblem TypeReport Time
Newmarket Internet 16 hours ago
Newmarket Internet 2 days ago
Newmarket Internet 3 days ago
Newmarket Internet 5 days ago
Newmarket Internet 8 days ago
Newmarket Internet 8 days ago

Nearby cities with recent reports

Newmarket

4 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alder, Ontario

Latest outage, problems and issue reports in Alder and nearby locations:

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is there service outage in Newmarket…

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • RockNRollCroll
    Barry Croll (@RockNRollCroll) reported from Newmarket, Ontario

    @BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

  • dajhorn
    Darik Horn (@dajhorn) reported from Newmarket, Ontario

    @Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?

  • Cpt_Handsome
    The Captain (@Cpt_Handsome) reported from Bradford West Gwillimbury, Ontario

    I have to say... this is a new record... it's taken to week 11 for me to have absolute dogsh!t service from @Rogers preventing me from watching football... Credit where it's due... most years I've had at least 3 Sundays of this garbage by now....

  • FPLAggregates
    steve the dispatcher (@FPLAggregates) reported from Newmarket, Ontario

    @RogersHelps is the cable issues in Newmarket? Signal is choppy second night in a row.

  • MiyaWaldron91
    Miya Wray Waldron (@MiyaWaldron91) reported from Georgina, Ontario

    It’s real hard to do my online classes when my wifi is down... @RogersBiz

  • CbingoR
    Bizingus Rogers (@CbingoR) reported from East Gwillimbury, Ontario

    You think having the same name as @Rogers would help with better connection Almost guaranteed on a gloomy day to for cell service internet TV to go out every 20 minutes.

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • troywdavenport
    Troy Davenport (@troywdavenport) reported from Newmarket, Ontario

    @RogersBiz please fix your landlines. Dialing local or long distance numbers should be the same! No more of this dialing 1 sometimes; my cell phone has no issue confirming this is technically possible!

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating

  • TbiglowTricia
    Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario

    @Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    No internet again. This has happened 8 days in the past 30 days. @Rogers @RogersHelps I expect my bill to be a quarter lower because I didn’t have service for more than a week. This is disgusting and the @CRTCeng needs to investigate your horrible service.

  • cdharvie
    christine harvie (@cdharvie) reported from Newmarket, Ontario

    Two hours on hold with @RogersBiz to be put on hold for someone who can help. This is the third time #ridiculous

  • bbkeswick
    criticalthinkn (@bbkeswick) reported from Georgina, Ontario

    Wow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again

  • evobury
    Dave (@evobury) reported from Newmarket, Ontario

    @Rogers Having problems with Smart Home Monitoring Weiser Smart 10 door lock. Says Jammed works great. Love to know how to reset!!!

  • koda2_00
    🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario

    @RogersHelps internet down again... All the time this is happening

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SociallyNumb13
    Just a user (@SociallyNumb13) reported

    Is there a mobile data outage in the toronto area? @RogersHelps

  • sasa_prinsesa
    Прінсеса Саша CHECK MARK (@sasa_prinsesa) reported

    @Rogers please tell me what the issue is! My Roger’s wireless home phone doesn’t allow me to call out but I can receive calls! This happens all the time and I go without service for days! I’m thinking about going back to bell!

  • CognizantBeing
    ConsciousCreation Inspired CH. (@CognizantBeing) reported

    @JustMeJamie64 @Rogers I guess we've lowered our standards for good customer service after waiting the length of time you did. That's unacceptable.

  • bigweeels
    PattyD_fore (@bigweeels) reported

    @RogersHelps AI asst. would ask for my name and then ask for me to spell my name and then would ask me to try again and it was never successful. I’d transfer to a CSR and the call would just drop after a msg saying there’s a “high volume of calls at the moment, call back later.”

  • kdd2904
    Kdd2904 (@kdd2904) reported

    @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @Grok Instead of spending $500 million on a contract with Vladimir Guerrero Jr., how many additional call centre agents could @Rogers have hired to help reduce customer service backlogs and improve response times—both annually and over the full duration of the contract?

  • peggy_blair
    Peggy Blair (@peggy_blair) reported

    @OILanatude @Rogers @telusmobility Yes. And I literally just got a lower-priced deal from them 6 months ago because I was threatening to leave to go to Telus after a series of issues with Rogers that saw me file a complaint with the CCTS. $5 increase 6 months later.

  • justatalost
    huh (@justatalost) reported

    @LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell

  • JagangUS
    Jagang (@JagangUS) reported

    @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

  • charliehawkAB
    Charlie Hawk Alberta (@charliehawkAB) reported

    @JustMeJamie64 @Rogers Can't have monopolies without government support. It's a massive problem in canada in many industries