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Rogers

Rogers outages and service status in Alder, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Alder, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Alder, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Alder, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Alder, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket.

CityProblem TypeReport Time
Newmarket Internet 14 days ago
Newmarket Internet 18 days ago
Newmarket Internet 19 days ago
Newmarket Internet 20 days ago
Newmarket Internet 22 days ago
Newmarket Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Alder, Ontario

Latest outage, problems and issue reports in Alder and nearby locations:

  • RockNRollCroll
    Barry Croll (@RockNRollCroll) reported from Newmarket, Ontario

    @BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • OliverC45902965
    Oliver Chen (@OliverC45902965) reported from Newmarket, Ontario

    @RogersHelps @rogers rogers ignite user. Is there a service disruption in Newmarket ON. L3X . We have no internet. And unable to reboot modem.

  • Cpt_Handsome
    The Captain (@Cpt_Handsome) reported from Bradford West Gwillimbury, Ontario

    I have to say... this is a new record... it's taken to week 11 for me to have absolute dogsh!t service from @Rogers preventing me from watching football... Credit where it's due... most years I've had at least 3 Sundays of this garbage by now....

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps I have been trying to get help with my ignite flex for over a month. Still cannot swap my channels. Please cancel all and just leave basic cable. I don’t have more hours to put on hold trying to get help. Too frustrating

  • CodeWilliamson
    Mark Williamson (@CodeWilliamson) reported from Newmarket, Ontario

    @RogersHelps anything wrong with your anyplace tv service at the moment?

  • dajhorn
    Darik Horn (@dajhorn) reported from Newmarket, Ontario

    @Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

  • TbiglowTricia
    Mum, westie Annie, Oakley (cat and boss); (@TbiglowTricia) reported from Georgina, Ontario

    @Rogers Shame on you….to add to our anger at the outage, someone on your team thought it would be good to reach out to me to see how I liked my services & tell me what “offers” you have for me. Interesting that the only “offer” you had would cost me $10 more!! Despicable 🤬

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @Bell looking to switch my 2 cell phones, ignite internet, wifi, tv and smart home monitoring over from @RogersHelps Is the customer service better?

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • koda2_00
    🇨🇦 Justin 🇨🇦 (@koda2_00) reported from Georgina, Ontario

    @RogersHelps internet down again... All the time this is happening

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

  • bbkeswick
    criticalthinkn (@bbkeswick) reported from Georgina, Ontario

    Wow @Rogers has moved all customer service back to Canada. Had many frusting calls to India trying to get @Bell internet to work ~ never again

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • torimyles
    Tori Myles (@torimyles) reported from Georgina, Ontario

    @RogersHelps what a joke. I’m on hold an hour now. Called to cancel services & they said I have to do it thru customer retention. Obviously they don’t need or want my $600 a month. As they still have me on hold. Always zero customer service with Rogers.

  • mindylouu_
    Mindy Louu (@mindylouu_) reported from Georgina, Ontario

    First game into @ZLeaguegg tournament and my @Rogers cuts out. It hasn’t been the same since the first outage. My phone works but Wi-Fi is completely gone. #rogersoutage currently OUTRAGED

  • joekool59
    Break80 (@joekool59) reported from Newmarket, Ontario

    @Rogers my ignite TV is lagging and pausing mid show. Is there a fix?

  • Shannon98569567
    Shannon (@Shannon98569567) reported from Georgina, Ontario

    @RogersHelps What the heck happened to cause such an outage?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Briancobalt
    Brian (@Briancobalt) reported

    I needed help switching to a new phone, the esim isn't moving. I read all self help stuff but the new and old phones just won't communicate. I tried twice with online chat, getting in the queue just to have my chat ended as soon as it was my turn. @RogersHelps

  • jimmykorderas
    Jimmy Korderas (@jimmykorderas) reported

    Was on hold with @Rogers for 2 hours yesterday before getting hung up on an hour and 20 minutes today waiting to speak to a costumer representative. I don't want an AI conversation. I don't want to email anyone. I want to speak to an actual human to help me with my issue.

  • TheLifestyleDig
    LifestyleDigs (@TheLifestyleDig) reported

    Tried to do an online purchase with my @Rogers Mastercard and they sent me a text security code to complete the sale. Waited and waited. It never came. Used a different form of payment. Nearly 2 hours later Rogers finally texts me the code LOL! Talk about timely - NOT!

  • RogerMi1954
    RogerThat™ (@RogerMi1954) reported

    @JayGenXer @BrendaShawPEng @Rogers Roger's customer service really sucks !!! 🤬

  • DJennings2012
    Proud 🇨🇦 w Unacceptable Views offending the woke (@DJennings2012) reported

    @PabloEsHOEbar @RogersHelps @Rogers Bypass rogers going forward. File a ccts complaint requesting compensation

  • kovyrin
    Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported

    @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

  • DKathary_
    David (@DKathary_) reported

    Is @rogers internet down? @rogershelps

  • JayGenXer
    JayGen 𝕏 er🇨🇦 (@JayGenXer) reported

    WOW @Rogers 1.5 hours on HOLD and I haven't EVEN SPOKEN TO A PERSON! PATHETIC SERVICE !!!

  • dogsaremyjam
    Bun (@dogsaremyjam) reported

    Hey @Rogers I’ve been on hold with CS for 45 mins, after waiting on hold 30 mins to finally get through to someone and have them hang up on me (by accident) and not call me back. Can someone help me?! I have next to no service/reception constantly and don’t know what to do

  • Adam_LPARMY
    Adam (@Adam_LPARMY) reported

    @JayGenXer @Rogers Happened to me yesterday actually lol I was waiting for “customer care “ they really dont care at all