Rogers Outage Report in East York, Ontario

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near East York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Thornhill, Markham, Maple, Vaughan, North York, Richmond Hill, The Beaches, Downsview, and Rexdale.

City	Problem Type	Report Time
Toronto	E-mail	13 minutes ago
Toronto	Internet	27 minutes ago
Toronto	Wi-fi	44 minutes ago
Toronto	Internet	8 hours ago
Toronto	Internet	9 hours ago
Toronto	Total Blackout	9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

• 
  claudio (@claudioditzbjj) reported 2 minutes ago from Toronto, Ontario

  @RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again

• 
  Karen López (@datachick) reported 11 minutes ago from Toronto, Ontario

  Thank you, @RogersHelps for sending Daniel to fix my cut cable service. He was polite, respectful, and really wanted me to be happy with the experience. My internet is working and I can get back to work.

• 
  Ri (@RiTweetR) reported 16 minutes ago from Toronto, Ontario

  Having another terrible experience with @Rogers. Sitting on hold for the third time for a simple question.

• 
  Eric Prime (@PrimeEricR) reported 16 minutes ago from Toronto, Ontario

  @RogersHelps Appreciate the response. Fix it up!

• 
  Joe Mazzei (@Joe_Mazzei) reported 20 minutes ago from Toronto, Ontario

  @BrockMarshall9 @Rogers And you’re an engineer. Imagine the rest of us trying to deal with technical issues.

• 
  Praan Misir (@pmisir) reported 21 minutes ago from Toronto, Ontario

  Just when I thought my @RogersHelps internet was back, it goes down again.

• 
  Atchuthan L (@_atchuthan) reported 22 minutes ago from Toronto, Ontario

  Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @RogersHelps

• 
  Courtney Taylor (@courttee) reported 23 minutes ago from Toronto, Ontario

  @RogersHelps I know the service is not available where I am.

• 
  dinaker (@madrasgolti) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?

• 
  Krinal Mehta 🇮🇳🇨🇦 (@krinal) reported 26 minutes ago from Toronto, Ontario

  @RogersHelps Hi team, both Ignite and Mobile data are giving me poor speeds this morning. Any issues in the M4W area? Ignite: 2 Mbps Tethered phone data: 700 Kbps

• 
  bean. (@righteousbean) reported 32 minutes ago from Toronto, Ontario

  @RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.

• 
  Karen López (@datachick) reported 33 minutes ago from Toronto, Ontario

  Hi @RogersHelps Jasan in support was fantastic in helping me provide feedback on the technician I just ordered out of my home. She was able to rebook another service call and to ensure he was not assigned to it. She needs a raise!

• 
  Atchuthan L (@_atchuthan) reported 35 minutes ago from Toronto, Ontario

  Been on the line with them for 2 hours now, only to tell me something they could have in 10 minutes. Completely unacceptable! Clearly they don't value a customer's time at all! @Rogers

• 
  Yani (@Drey876) reported 35 minutes ago from Toronto, Ontario

  With their loyal customer bs @Rogers

• 
  Fatima j (@FatimaaMansour) reported 38 minutes ago from Toronto, Ontario

  Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something

• 
  John Size (@John_Size) reported 38 minutes ago from Toronto, Ontario

  Has @rogers been hacked? Internet is weird and warnings are popping up that look like scammers. All phones so it’s not a one machine problem.

• 
  Dr. Ryan Garcia (@drryangarcia) reported 40 minutes ago from Vaughan, Ontario

  @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

• 
  Dr. Ryan Garcia (@drryangarcia) reported 40 minutes ago from Vaughan, Ontario

  @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

• 
  Ryan Johnson (@ryandrewjohnson) reported 56 minutes ago from Toronto, Ontario

  @RogersHelps currently experiencing an outage in East York M4B3C6

• 
  John Daryl (@jhndryl) reported 58 minutes ago from Toronto, Ontario

  @RogersHelps Guys i need your help! @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isaak (@IsaakWong) reported 4 minutes ago

  @_kishanmistry @RogersHelps RIP, I’m just about to switch to Rogers from Bell because Bell is just terrible in my area

• 
  Chelsea Cat (@chelseacat143) reported 6 minutes ago

  @RogersHelps I have tried to call your CS 3 times over 3 days. I have given up after 1 & 1/2 hrs on hold each time! Your self serve is not operational. You no-longer have the call back option. I chose Rogers for its CS . Why is your CS so poor now?

• 
  Lucy Little (@MorrisseyLucy) reported 8 minutes ago

  The Rogers live chat is the worst. I have been transferred five times in the last hour, and it has been nearly 25 mins since the last transfer and still no new agent to assist. Do you want business or not? #Rogers @rogers @rogershelps

• 
  Thomas Ndayiragije (He, Him, His) (@tndayiragije) reported 11 minutes ago

  @Brightstar now claims my device is not covered yet @RogersHelps @AboutRogers confirmed my device protection has never been interrupted

• 
  GIZMO W53 (@Gizmowhelan53) reported 15 minutes ago

  This is ridiculous! At what point did I start working for @rogerstv? The guy shows up and hands me a bag so I can hook this **** up myself? I could’ve just picked it up instead of waiting here all day. Why isn’t he installing this? Just brutal! @RogersHelps

• 
  JaneParmigianiGoodin🇨🇦 (@janeegood) reported 20 minutes ago

  @RogersHelps My tv and internet has gone down again. 3rd time in 2wks. Can someone DM me please

• 
  Nat (@itsnattyp) reported 25 minutes ago

  After adding the wrong address to the system, they corrected it. By this point, it was the 5th day in a row that I had called @Rogers & they were still having trouble applying promotions to my address, despite saying that there are an abundance of promotions offered to Toronto.

• 
  GailChaddockCostello (@chaddockcostelo) reported 25 minutes ago

  So Twitter followers I need some advice. Who provides your cell service for your devices? I'm only interested in hearing from satisfied customers. I've just had a terrible experience with @Rogers. I've been a customer for over 15 yr. I wanted service for my watch, can't do it 1/2

• 
  iontaster (@iontaster) reported 25 minutes ago

  I gotta say @RogersHelps customer support might be the worst than getting covid. I’ve spent almost 2 hours on hold between their live chat (which keeps connecting me to the wrong people) and their phone line which is perpetually busy. I’m just trying to get my bill fixed...

• 
  Sibaditya Maiti (@sibaditya) reported 26 minutes ago

  @Rogers @RogersHelps w.r.t my reference no. I1582032974 I have been double-billed for my ignite internet service. I have promised that the extra amount will be credited by 28Nov2020. I my not getting any support from your customer service. Please look into this.