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Rogers

Rogers service status in East York, Ontario

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at Rogers

Rogers is having issues since 10:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near East York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Scarborough, Toronto county, Concord, Vaughan, Markham, Thornhill, Maple, Richmond Hill, The Beaches, and Downsview.

CityProblem TypeReport Time
Toronto Internet 7 minutes ago
Toronto Internet 21 minutes ago
Toronto Internet 2 hours ago
Toronto Internet 3 hours ago
Toronto Wi-fi 4 hours ago
Toronto Internet 7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

  • coolmanjun
    정영준 チョン・ヨンジュン (@coolmanjun) reported from Toronto, Ontario

    @RogersHelps I have an online test in a hour but the internet seems down for awhile

  • c_snapper
    Collin Ng (@c_snapper) reported from Toronto, Ontario

    No internet service at home since Friday with no solution in sight. Why did @Rogers bother signing the building up for a bulk deal forcing their sub par service on us when they can’t even deliver. I’m legit willing to pay extra just to get my old @Bell Fibre service back.

  • srahman24
    Sharmin Rahman (@srahman24) reported from Toronto, Ontario

    @RogersHelps is there an outage with your home phone services in North York? My parents say theirs is down.

  • c_snapper
    Collin Ng (@c_snapper) reported from Toronto, Ontario

    Never thought I’d say this but….I miss my internet and TV services from @Bell. @Rogers is included in the new condo but the speed is pathetic for 1GB service.

  • avocadosplease
    Chip Off the Old Block (@avocadosplease) reported from Toronto, Ontario

    @RogersHelps I have used the Ignite TV app with Chromecast for over a year with no problems & all of a sudden the screen is stuck on "Ready to Cast" when I try to watch anything. All of my other streaming apps are still casting fine. I have cleared the cache and restarted. #HELP

  • Dr_L3cter
    ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Toronto, Ontario

    @RogersHelps I need your help... I send you a message and you don't answer me yet!! What's going on?

  • ARRRRGLYE38
    ARRR CiTY ARRR TEAM (@ARRRRGLYE38) reported from Toronto, Ontario

    @M3L0C @CP24 @Rogers If you are still doing ANY business with Rogers, then it's your fault for paying the high prices. Their service and prices are brutal. NO THANKS!

  • DanielRWright
    Lord Daniel R. Wright (@DanielRWright) reported from Toronto, Ontario

    Why is @Rogers the worst? To renew my cable/internet, with absolutely no changes, they want to increase my bill another $70 a month! For what?! @RogersHelps I’ve been a customer for over five years!

  • morfeus44
    morfeus44 (@morfeus44) reported from Toronto, Ontario

    Update - 7:28 no word back from Rogers help. Good thing my 3G cell phone plan with @PublicMobile is cheap and allows me to watch my @rogers tv app on my phone! Go @MapleLeafs

  • Dr_L3cter
    ارتورو ساموديو Arturo Zamudio (@Dr_L3cter) reported from Markham, Ontario

    @Rogers I am waiting for the deposit that has more than 1 week they were going to return me. What a terrible service when you have to pay #Terribleservice

  • Reetaville
    Rita (@Reetaville) reported from Toronto, Ontario

    @RogersHelps @doctordootch I'm down also.

  • nerd_gab
    NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @RogersHelps Yeah sure. You're service line says 'enter your phone number to be notified when service is restored in your area' but no one calls or texts. I speak with "Anna" the service-bot online, and choose the option to be notified, still no one called or text. So I'm real hopeful here 😑

  • jasonwagar
    Jason Wagar (@jasonwagar) reported from Toronto, Ontario

    @JeremyJohnstonK @Rogers @Google Yeah. I was with Teksavvy for a long time and very happy with them, until there were area issues (with the Rogers infrastructure). Rogers saw that I was a Teksavvy customer so put the tech call for my house at the bottom of the list, and postponed it many times.

  • nerd_gab
    NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers thanks for NOT ALERTING anyone in our postal code that there was scheduled maintenance that will interrupt internet services. WORST ISP IN CANADA 🤬🤬🤬🤬🤬🤬🤬🤬

  • d_a_f_f_y_d
    David Lussier (@d_a_f_f_y_d) reported from Toronto, Ontario

    @KORichardson @JohnTory @Rogers Oh Kevin, you know quite well he doesn't care at all about the climate emergency

  • Jeaniehm
    Jeanie Miller 🇨🇦 (@Jeaniehm) reported from Toronto, Ontario

    @Rogers you really are an ******* company. My TV died & I'm waiting for the repairs to done;meantime I've been watching tv on my laptop. But today you killed yr (included) Anytime TV app, so we'll all purchase your Ignite app. Not gonna happen; you can shove your add on app.

  • nerd_gab
    NerdGab 🍁 (@nerd_gab) reported from Toronto, Ontario

    @Rogers What the hell... AGAIN?!?! This is the 3rd time in the last week that there is a service outage in my area!! I have 3 people working from home, conducting meetings, calls - what the hell?! No warning?! 🤬🤬🤬🤬

  • ImpatienTourist
    The Impatient Tourist (@ImpatienTourist) reported from Toronto, Ontario

    @Rogers all morning, wifi is working but not a single channel will load. I hate ignite. I wish you'd fix it or get rid of it.

  • StrikeMor
    Eric Deaton (@StrikeMor) reported from Toronto, Ontario

    @RogersHelps for a multi million dollar company your cable service sucks

  • MarsBolton
    Marianne Bolton (@MarsBolton) reported from Toronto, Ontario

    @RogersHelps what the hell is going on with service in the M6M area? This is crazy

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BassamSays
    вαѕѕαм αнмє∂™ (@BassamSays) reported

    @crtsdsnkrs @SwizzleGizzle @Rogers You know how these companies are, will go to whatever extent to lure people in lol Hopefully CRTC can do something about this monopoly, plans should never be so expensive to begin with

  • waynoldu
    Wayne (@waynoldu) reported

    Its looking like its gonna take 5 or 6 weeks just to get a Z Fold3 from @RogersHelps when every other carrier and samsung has them in stock. Do yourself a favor and skip buying anything from Rogers, spoiler alert, they dont give a ****.

  • ramin_babaee
    Ramin B (@ramin_babaee) reported

    @Rogers I have reached customer service multiple times. They transfer to technical support and then no one answers the call. Very frustrating!

  • SmrtAleks
    Aleks #StarfishClub “You Matter” (@SmrtAleks) reported

    @RogersHelps I’m still frustrated. I’m told one thing by customer care last night and rep at the store says different. Including 2 tweets, plus speaking in person, 2 on the phone and on hold for another, it’s a total of 14.

  • sleepyyjess
    jessica (@sleepyyjess) reported

    @Rogers I can’t name a single time where I’ve been satisfied with your internet service 💀💀💀

  • NourhanMoaaness
    سونيا (@NourhanMoaaness) reported

    @RogersHelps I can’t see any reports of outage.

  • ramin_babaee
    Ramin B (@ramin_babaee) reported

    @Rogers I have spent 6 hours on the phone yesterday and 4 hours so far today to resolve my internet disruption. If this is not lack of customer service, what is?

  • peggypoohkathy
    𝐾𝑎𝑡ℎ𝑦 (@peggypoohkathy) reported

    @Rogers any idea when the call center service will be up and running again? I’ve been trying since 7a.

  • Jackie_RK
    Jackie_RK (@Jackie_RK) reported

    Still no help from @RogersHelps :( No phone since 12:00 noon!

  • N_tothe_ATE
    Nathan Maillet (@N_tothe_ATE) reported

    @RogersHelps never had this bad of customer service. Good chance I will look to change my service provider tomorrow