Rogers

Rogers Outage Report in East York, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in East York, Ontario 01/13/2026 15:00

January 13: Problems at Rogers

Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near East York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, Vaughan, Markham, Richmond Hill, Scarborough, The Beaches, North York, Maple, Thornhill, Downsview, North Park, Rexdale and Concord.

Loading map, please wait...
City Problem Type Report Time
CanadaToronto Internet
CanadaVaughan TV
CanadaToronto Total Blackout
CanadaToronto Internet
CanadaToronto Internet
CanadaToronto Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

  • bread_whole Whole Wheat Bread (@bread_whole) reported from Toronto, Ontario

    @RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

  • LiteBlCollarWkr Phil w. Tequila (@LiteBlCollarWkr) reported from Markham, Ontario

    @RogersHelps @ReaperOfBurgers I am curious as to how many service tickets I need to put in. This will be the 4th one. They refuse to actually come to the site and yet won't take my screenshots as proof of low speeds...."We found no problem" is the mantra.

  • PrimoB87 .Preemz. (@PrimoB87) reported from Toronto, Ontario

    So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

  • blackmantroy blackmantroy (@blackmantroy) reported from Toronto, Ontario

    @davesbarnett @Rogers @Sportsnet I'm having the same problem

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    .@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

  • scottleggatt scott.leggatt (@scottleggatt) reported from Toronto, Ontario

    @amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

  • melafirman Mel Firman (@melafirman) reported from Toronto, Ontario

    @flobu1a @Sportsnet @RogersHelps Just terrible.

  • alstillo Alessandro Stillo (@alstillo) reported from Vaughan, Ontario

    @RogersHelps / your techs are having difficulty w/ a network security feature offered via MyRogers app; Tech Support Permission.

  • NickWons Nick Wons (@NickWons) reported from Toronto, Ontario

    @DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

  • DianeFisico Diane Fisico (@DianeFisico) reported from Toronto, Ontario

    @RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

  • MotifConsulting Kamal Gautam (@MotifConsulting) reported from Toronto, Ontario

    . @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

  • j_santi221 ...santi_ (@j_santi221) reported from Toronto, Ontario

    @Rogers @RogersHelps Hi, why I cannot makes outgoing calls outside Toronto? Everytime I dial a number outside Toronto it says call failed same with 1-800 number. What seems to be the problem

  • Bon_maie Bonnie M. (@Bon_maie) reported from Toronto, Ontario

    Is there a @RogersHelps outage in the m1w area?

  • realgklaw Garson Law (@realgklaw) reported from Toronto, Ontario

    @RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

  • TheDanLevy Dan Levy (@TheDanLevy) reported from Toronto, Ontario

    @The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

  • createdbyrcw Randall C Willis (@createdbyrcw) reported from Toronto, Ontario

    Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

  • ChicaD68 Cecilia Díaz H (@ChicaD68) reported from Toronto, Ontario

    @RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

  • 416Connection 416 Connection (@416Connection) reported from Toronto, Ontario

    @CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BourqueKearney Don Kearney-Bourque (@BourqueKearney) reported from Norfolk County, Ontario

    @Bell’s HORRIBLE internet that hasn’t worked for almost TWO weeks means that I’ll need their #BellLetsTalk services next year when I’m in an asylum because I’ve lost my mind trying to get online for work and personal surfing. Glad we’re going with @RogersHelps June 13th. #Byebell

  • cathchats Cathy McGregor (@cathchats) reported

    @Rogers continual interrupted service since 1st week in May. Experiencing everything from black screen with channel on it, to works but pixallizes, no demand and everything inbetween! So fed up #ldnont

  • Brendanokane2 Brendan O'Kane (@Brendanokane2) reported

    @BradZiemer Any Rogers live sports event, Jays games are just as bad now. @Rogers / @Sportsnet

  • johnnyfastcat Anthony (@johnnyfastcat) reported

    @vibratingwoman @schnookums13 @Rogers Same for me, going on 2 weeks. They are now saying there is some sort of signal interference in my area. It's a bunch of BS.

  • cathchats Cathy McGregor (@cathchats) reported

    How can your cable box work, your tv work, shows the channel sometimes but no picture and sound. But the problem is here and prev states programming issues. @Rogers do better! #ldnont

  • MeanMrWolf MstrWolf (@MeanMrWolf) reported

    @RogersHelps I tried stopping at your Rogers store at 7690 Markham Rd. 1130 and the doors were locked. Staff demanded I remove my mask look into a camera and then stated I needed photo ID to enter the building. Terrible way to treat customers.

  • william68727496 william tell (@william68727496) reported

    @RogersHelps What information do you need to get this problem rectified?

  • vibratingwoman Carmen Parsons (@vibratingwoman) reported

    @johnnyfastcat @schnookums13 @Rogers Story changes constantly. First it was the area. Then just my house. Then the area. Several times they have claimed the problem was solved & closed my ticket. Then give me a new ticket # when I call to say it’s not solved. Recent ticket has stood for 2 days. No updates.

  • CementerB Lord Jareth (@CementerB) reported

    @Rogers Celebrate aboriginal history by breaking free of your cellular oppressors at Rogers. Stop paying high fees for little service and value. Find a better company.

  • vibratingwoman Carmen Parsons (@vibratingwoman) reported

    @RogersHelps Sigh. What is the point? Please just fix it.