Rogers Outage Report in East York, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in East York, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 01: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (13%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (6%)
-
E-mail (4%)
Live Outage Map Near East York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Scarborough, Markham, Richmond Hill, North Park, North York, Maple, Thornhill, Vaughan, Concord, York and Etobicoke.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Phone | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Scarborough |
||
| Toronto |
||
| Toronto |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
-
Not THAT Jeff Ross..I'm funnier & had the name 1st
(@J_R_Scooter) reported
from
Toronto, Ontario
@raehanbobby Well, I AM reading your post on a @Rogers network, so there's that. 🙄
-
Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
-
Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
Internet, home phone and cable were still out all day today. A tech named Omar assisted w ticket via @RogersHelps on Twitter. There were unresolved issues in my postal area/many households impacted. All fixed now. Tech support folks have been beaten up. Be a gentleman. It helps!
-
GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps My internet is still down, That is also a scam since there is no ETA and no way to reach you via phone nor chat
-
Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
-
Ditech Gaming
(@ditechgaming) reported
from
Toronto, Ontario
Thanks @Rogers Got free salary without working yesterday Really hoping power outage entire week..!!
-
Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
-
Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Except Bell did an oops of their own a couple of months back when their internet was down for a day and flakey for weeks. Tech sometimes goes down when repaired. The problem in both cases - where was your back-up plan so you can take A down and have B still work…
-
SS
(@SarinSunhil) reported
from
Markham, Ontario
@RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd
-
Diane Fisico
(@DianeFisico) reported
from
Toronto, Ontario
@RogersHelps @Rogers please note the Italian channels (650-656) are choppy (in Toronto); picture and sound keep going on and off. When will you TV service be operational? #RogersOutage #RogersIgnite
-
Evan Sambasivam
(@EvanSambasivam) reported
from
Toronto, Ontario
Is @Rogers going to compensate Canadians who have maxed out their data plans because they've lost wifi for over 24 hours? This outage has adversely impacted people who aren't even Rogers customers. #outage #rogersoutrage #RogersLetsNotTalkDay
-
P(EP)atrick💙❤️💛
(@LanaXLights) reported
from
Markham, Ontario
Hey @RogersHelps my house still has no internet when everyone around us does now. We can’t call at the moment because of the high demand can you help?
-
AlexW
(@axwong) reported
from
Toronto, Ontario
@RogersHelps To Mr Tony Staffieri Critical infrastructure to take outage for over 8 hours with limited to no redundancy and business resumption is more than a disappointment and unacceptable. Root cause not withstanding. Operational risks of Canadian network is vastly exposed to the globe
-
Tony LaMantia ICD.D
(@WREDC_Tony) reported
from
Vaughan, Ontario
@tyantzi @RogersHelps Anybody whose ever worked in tech support (me, back in the day) knows it's often a thankless gig, yet so critical to client retention.
-
Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
-
Carlo Gon
(@CarloGon) reported
from
Vaughan, Ontario
@Rogers Yet it keeps happening. Thanks for FINALLY trying to resolve the issue July 8, 2022. It caused a nationwide problem! Now, Ignite TV is lagging more than ever and the company says issues are resolved as Ted Rogers is kicking in his grave. #rogersoutrage #rogers
-
SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
-
Sasha Boersma (she/her)
(@sashaboersma) reported
from
Toronto, Ontario
@MrAlexBethke @Rogers Oh, there is a push for CRTC inquiry on the 911 issue, as they would have broken a condition of license (or whatever it’s called for telecom). That part is likely a breach of the Telcom Act.
-
Atom Smith
(@atomsmith) reported
from
Toronto, Ontario
Seems like the first thing @Rogers did last night was send out bills to it’s customers. What a horrible customer experience.
-
GastonL
(@gastonl) reported
from
Toronto, Ontario
@RogersHelps I got my mobile service late yesterday night but my home internet is still down, is there any ETA for people in Etobicoke North (M9R postal code) ?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter the expat
(@PeterExpat) reported
@Rogers @RogersHelps I am experiencing a really ****** internet since christmas in toronto. Your specialists act like it's only my building issue but it seems not. Stop lying. Customers are not stupid. Just tell ppl what happened and give eta, not sweeping it under the rug.
-
Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Miraculously, the problem with Global was resolved without my involvement or further abuse before Xmas. But TVO has been occasionally glitching so that sound and picture are briefly affected for a second. Please investigate.
-
George G The Frenchie
(@GeorgeGhalayeni) reported
@RogersHelps @randomfrequency This actually happened to me recently! I did an upgrade, the phone was on back order. I had to wait 4+ weeks. No problem, 2 weeks later I get an email from Rogers, saying I didn’t return my old phone so they charged me $660. The funny thing is, they never shipped me the new phone
-
Mike Don't
(@MikeDoNot) reported
@RogersHelps HI there. Someone from your back office terminated my service on my Samsung smartwatch I think due to the to either incompetence or ignorance (in their email it said only Apple watches are allowed on the network). How do we fix this?
-
Kwame Aidoo 🇬🇭🇨🇦
(@aidookj1) reported
New Year and still the same terrible reception with cable and internet with @RogersHelps @RogersBiz Been basically two days with limited service 😩😡😡
-
Alomo
(@AntoninoLoMona1) reported
from
Vaughan, Ontario
@RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!
-
Sandra Glendale
(@mendleedas) reported
@Rogers ok so Rogers customer support is to pass customers like a human baton to different department - on my 3rd transfer. I was trnsfrd to fito??? go figure
-
Old Woman’s Chair
(@JustCanadianGal) reported
Mmm wifi calling please note that I did not accept those terms and conditions. I simply swiped left and it went away, and my function was activated, so I am not down by your terms and conditions. @rogers fees associated with this you owe them for minus action of if or not.
-
Andrew Woodburn
(@wudbrn) reported
@Rogers Day 3 of service interruptions. Internet down twice today. Have had multiple service techs here. Every time they fix someone else’s, seems another person’s goes out. Say they have to split customers as the box is damaged. Rogers says it could be as late as Spring to fix.
-
Rosa Pi
(@rosapizz) reported
@Rogers my 87 yr old mother internet connection not working which means she has no tv, internet or phone for the past 5 days so we are unable to communicate with her. This is happening on a weekly basis technician have gone to fix this issue at least 6 times since March!!