Rogers Outage Report in East York, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in East York, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in East York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near East York, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, North York, Scarborough, Richmond Hill, Vaughan, The Beaches, Maple, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Internet | |
| Thornhill |
TV | |
| Toronto |
Internet | |
| Markham |
Wi-fi | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near East York, Ontario
Latest outage, problems and issue reports in East York and nearby locations:
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I exchanged email messages with someone about another bad experience recently.
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Daniel Sinclair
(@dsincla) reported
from
Toronto, Ontario
@RogersHelps hello, it appears the internet is down in our area
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps services down in guildwood area of toronto. Please confirm.
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Laura
(@1lilQtpie) reported
from
Toronto, Ontario
@RogersHelps I am having issues with one of my Rogers boxes. It is the older box. I trying unplugging it for a few minutes but still experiencing freezing in my programs.
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Michel Foucault
(@mikefoucault) reported
from
Toronto, Ontario
@RogersHelps @rogers stop sending your door-to-door sales people to my house at 8pm at night trying to tell me my internet keeps cutting out and to buy yours. Felt bad for the kid because I know he needs the commission, but c’mon these are some sleezy sales tactics. #rogers
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(ノ°Д°）ノ︵ sןןnoɔ
(@coulls) reported
from
Toronto, Ontario
Still no reply from @RogersHelps after 21 hours. Can’t even suggest that ppl start changing their Rogers password as that may not help here. #cybersecurity
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Domenico Vitale
(@DomVitale63) reported
from
Markham, Ontario
I agree that #internet speed and service is bad in my residential area in York Region. @RogersHelps @FidoSolutions @Fidomobile are NOT cooperative when having to solve #internet issues.
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Renaldo
(@Renaldo27819502) reported
from
Toronto, Ontario
@Rogers Dazn is okay for me, who paid those stupid rates is beyond me. YouTube, Disney plus, Netflix does everything cable use to do for me. It's control cable without commercials.
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Julie
(@sugarbabez) reported
from
Toronto, Ontario
@RogersHelps so I receive a text stating that SHM has fixed my problem with my app, but yeah it still doesn’t work, they leave a live chat link for support and of course no one is working. Been dealing with this December and it’s quite frustrating!!
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I hope so. I was a very happy loyal customer until I tried to upgrade my TV/Internet/Home Phone and smartphone in the last month. Perhaps tell chat reps & first line responders to stop pretending they're retentions and offer the best deals.
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Roger Roecken
(@i6Hitman) reported
from
Toronto, Ontario
I hate going over my @Rogers data cap, the unlimited speed is just too slow. It should be a minimum of 1mbps not 512kbps... #brutalloadingspeeds
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@Ani1u7 @Rogers @Bell @TELUS I have a sharing plan that's grandfathered so extra lines are cheap. We never go over 10GB combined but I like the cushion. I always bought phones outright but not last time and now flagships are crazy$. Approx $100/mo w/add ons (voice to text vcmail, etc).
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
Because there’s lots of good service @RogersHelps too: I got through to Rogers tech help on phone in 2 minutes. Agents were great. I needed (to pay for) a new PVR. The two reps at the King Street East store were smart, thorough, fast and friendly. One’s also a viewer. Thanks!
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Geoffrey Wiseman
(@GeoffreyWiseman) reported
from
Leslieville, Ontario
@RogersHelps Internet died last night late — around midnight sometime and still isn’t back. Power cycling cable modem didn’t help.
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Amanda Mac Naughtan
(@ANaughtan) reported
from
Toronto, Ontario
@RogersHelps ignite is sketchy again...guildwood area of toronto. Your map says no issues. Ongoing here, always lines strung thru trees instead of underground where they belong! Get your act together guys, we all pay way too freaking much for this crap to happen on a daily basis.
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Mark Orlan
(@MarkOrlan) reported
from
Toronto, Ontario
@RogersHelps I think the HBR article explains it well. Clearly, being proactive with your loyal customers about promos or opportunities to reduce plan fees is not in your best interests. It will eat into your profits. So, after all these years, Rogers continues to deliver customer frustration
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Michael
(@gruz1n96) reported
from
Toronto, Ontario
Anyone else having issues watching the leafs game with @Rogers honestly this is so annoying. Rogers should just give me tickets to games to prevent me being pissed off about the service.
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Seán O’Shea
(@ConsumerSOS) reported
from
Toronto, Ontario
@dmac_79 @RogersHelps I have generally good fortune with customer service reps everywhere. Polite persistence is sometimes the reason. Or just luck.
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jmilly
(@jaymeemilli) reported
from
Toronto, Ontario
@Rogers is letting me down AGAIN says I’m fully connected to WiFi however simple videos won’t load.... their website won’t even load. Bell is looking fantastic right now tbh. Over this company and their lousy WiFi
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Sheldon Kerzner
(@sheldonbk) reported
from
Toronto, Ontario
@RogersHelps I replied to a message from the prior issue and haven't heard from that person yet but I only sent the email Friday.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@movie_whore) reported
Hey @Rogers , now that Beyoncé has announced her tour, please don't do any updates to the network the day of the concert. We don't want another #TheWeeknd situation. Thanks in advance. #RENAISSANCEWorldTour
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Klawdie 🇺🇸
(@Slapshot16) reported
You have a choice between a telecom company where home service is inconsistent & you usually wait up to 2 hours for service or one who’s service is consistent but they don’t care to listen to you. Pricing is suspiciously the same. Who would you pick? @rogers @bellcanada #customer
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Katie Davis
(@kaitlynedavis) reported
@RogersHelps I’ve been waiting over an hour to speak to a live agent on your chat to discuss my plan renewal… this isn’t a great sign about your customer service 🫤
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Rob
(@RobOakman) reported
Miracle of Miracles. This call is done. But they have to call back later so not over. What is happening @RogersHelps? Weren’t you supposed to be a good helpful company? All a customer gets is bullied and the runaround instead of service. Why bother with you?
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Chris Palfrey
(@Funkydafunk) reported
@RogersHelps I make daily phone calls. You guys cant help me cause I am a Fixed Wireless Access customer. Everyday told It will take 72 from first contact and its been 168 :) Unless you can give me some months free for the horrendous service!!
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Divyansh
(@Divyans21997310) reported
@RogersHelps Already spent 25 minutes with your executive and end up not getting any solution.
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Divyansh
(@Divyans21997310) reported
@RogersHelps Already discussed the problem with your customer support and they weren’t able to provide me any solution. This is so disappointing from your team.
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✡Lauren Jacobs✡
(@laurenrjacobs) reported
@RogersHelps there are no internet issues noted with Anna but my internet is down - was up briefly but back down. Vaughan area.
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Anna
(@TheAnnarf) reported
@RogersHelps Your support makes me unbelievably sad. 4 hours on hold/in chats with people who can't resolve any problems. I just want the internet you're forcing me to switch to, please.
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Robert M
(@freerangeturkey) reported
@RogersHelps Can you give an eta of when service will be up in whitby? 2 days of no home internet.