Rogers outages and service status in East York, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Rogers generated 7 outage signals in the last 24 hours around East York, including 7 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 30, 9:02 PM EDT.

Internet (64%)
Wi-fi (13%)
Total Blackout (8%)
TV (8%)
Phone (3%)
E-mail (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in East York, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in East York, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	East York	Baseline
Apr 30, 12:20 AM EDT	0	0	0
Apr 30, 12:40 AM EDT	0	0	0
Apr 30, 1:00 AM EDT	0	0	0
Apr 30, 1:20 AM EDT	0	0	0
Apr 30, 1:40 AM EDT	0	0	0
Apr 30, 2:00 AM EDT	0	0	0
Apr 30, 2:20 AM EDT	0	0	0
Apr 30, 2:40 AM EDT	0	0	0
Apr 30, 3:00 AM EDT	0	0	0
Apr 30, 3:20 AM EDT	0	0	0
Apr 30, 3:40 AM EDT	0	0	0
Apr 30, 4:00 AM EDT	0	0	0
Apr 30, 4:20 AM EDT	0	0	0
Apr 30, 4:40 AM EDT	0	0	0
Apr 30, 5:00 AM EDT	0	0	0
Apr 30, 5:20 AM EDT	0	0	0
Apr 30, 5:40 AM EDT	0	0	0
Apr 30, 6:00 AM EDT	0	0	0
Apr 30, 6:20 AM EDT	0	0	0
Apr 30, 6:40 AM EDT	0	0	0
Apr 30, 7:00 AM EDT	0	0	0
Apr 30, 7:20 AM EDT	0	0	0
Apr 30, 7:40 AM EDT	0	0	0
Apr 30, 8:00 AM EDT	0	0	0
Apr 30, 8:20 AM EDT	0	0	0
Apr 30, 8:40 AM EDT	0	0	0
Apr 30, 9:00 AM EDT	0	0	0
Apr 30, 9:20 AM EDT	0	0	0
Apr 30, 9:40 AM EDT	0	0	0
Apr 30, 10:00 AM EDT	0	0	0
Apr 30, 10:20 AM EDT	0	0	0
Apr 30, 10:40 AM EDT	0	0	0
Apr 30, 11:00 AM EDT	0	0	0
Apr 30, 11:20 AM EDT	0	0	0
Apr 30, 11:40 AM EDT	0	0	0
Apr 30, 12:00 PM EDT	0	0	0
Apr 30, 12:20 PM EDT	0	0	0
Apr 30, 12:40 PM EDT	0	0	0
Apr 30, 1:00 PM EDT	0	0	0
Apr 30, 1:20 PM EDT	0	0	0
Apr 30, 1:40 PM EDT	0	0	0
Apr 30, 2:00 PM EDT	0	0	0
Apr 30, 2:20 PM EDT	0	0	0
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0
Apr 30, 11:20 PM EDT	0	0	0
Apr 30, 11:40 PM EDT	0	0	0
May 1, 12:00 AM EDT	0	0	0
May 1, 12:20 AM EDT	0	0	0

May 1: Problems at Rogers

Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near East York, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Richmond Hill, Scarborough, Markham, Concord, Vaughan, Thornhill, Maple, The Beaches, and Downsview.

City	Problem Type	Report Time
Toronto	Internet	4 hours ago
Toronto	TV	4 hours ago
Toronto	TV	6 hours ago
Toronto	Internet	10 hours ago
Toronto	Internet	12 hours ago
Toronto	Internet	16 hours ago

Nearby cities with recent reports

Toronto

79 recent signals

4 hours ago

North York

6 recent signals

2 days ago

Toronto county

3 recent signals

2 days ago

Scarborough

3 recent signals

4 days ago

Richmond Hill

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near East York, Ontario

Latest outage, problems and issue reports in East York and nearby locations:

Mango Jerry 🐠⚡️ (@AaronBJared) reported 3 minutes ago from Toronto, Ontario
@RogersHelps no home internet or tv for the last 4hrs. Help, please!
Mish (@mishd27) reported 4 minutes ago from Toronto, Ontario
@RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed
Kristen Ridley (@KristenRidley) reported 4 minutes ago from Toronto, Ontario
Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
Mark Orlan (@MarkOrlan) reported 7 minutes ago from Toronto, Ontario
@RogersHelps @brettjjohnn Same issues we keep having with @Rogers. Internet has been down so many times over the past week, I sound like a broken record. Sadly, when you’re a monopoly your customers are taken for granted; even your most loyal ones.
Phil w. Tequila (@LiteBlCollarWkr) reported 12 minutes ago from Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
jay shah (@jayshah23084733) reported 15 minutes ago from Toronto, Ontario
@Rogers Rogers have worst service in world & I am going forward to file consumer complain- mental harassment by rogers I placed order for iphone 14 pro max 256 through rogers win back team and they promised me after checking for stock while ordering iphone, I will receive in 1 week
ReWoman👠 (@REWoman) reported 17 minutes ago from Toronto, Ontario
@JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.
addey (@addeyxx) reported 18 minutes ago from The Beaches, Ontario
hi @RogersHelps i'm experiencing both error codes XRE 03137 and XRE 0390 with my TV cable.. is there some sort of outage going on
Mary Ann Torres (@MaryAnnToronto) reported 19 minutes ago from Toronto, Ontario
Hi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported 22 minutes ago from Toronto, Ontario
@RogersHelps rogers Internet is the worst ever!!
Chef Boehmer (@ChefBoehmer) reported 24 minutes ago from Toronto, Ontario
@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
Universnanth (@AlphaRomeo92) reported 26 minutes ago from Vaughan, Ontario
My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.
t. anon 👽 (@tyrelasaurus) reported 26 minutes ago from Toronto, Ontario
I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?
Mark Orlan (@MarkOrlan) reported 41 minutes ago from Toronto, Ontario
@RogersHelps We already confirmed the cable outage in our area after calling your 1-800 number. Guess we just have to be patient. But patience only lasts so long.
Karen Lopez (@datachick) reported 42 minutes ago from Toronto, Ontario
@wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.
Samagra Shukla (@SamagraShukla) reported 44 minutes ago from The Beaches, Ontario
We have been having repeated internet connectivity issues in Orton park Scarborough for the past 3 weeks @Rogers what kind of service is this? Is there an end to this? Multiple follow ups and no resolution. It does not help my work from home situation.
Jamie singleton (@Jamiesingleton) reported 50 minutes ago from Toronto, Ontario
Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
Wolf of Bay Street (@_raystackz187) reported 50 minutes ago from Toronto, Ontario
@RogersHelps worst customer service, I am never going with rogers ever again
Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 50 minutes ago from Toronto, Ontario
@RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.
Dededacosta (@Dededacosta11) reported 54 minutes ago from Toronto, Ontario
@RogersHelps is there an issue with Ignite TV? I cannot watch City, CTV etc.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Charley (@CharleyXRP) reported 2 minutes ago
@Rogers your customer service and support is already ******. What are you going to do with 10,000 less than employees? You guys don't know how to run a business. Ted left you a gold mine. You're ******* it
Mr Perfect (@collectibledad) reported 5 minutes ago
@RogersHelps I ended up hanging up. Brutal experience for a new customer. Been trying for days. 👎
Robert Chaulk🫐 (@RobertChaulk) reported 6 minutes ago
@EddieSheerr @DaveJSullivan @Rogers K. Didn’t know that 👍. Be nice to get away from cell thing but cost with Starlink might be an issue.
Andrew d. (@Werdnah) reported 16 minutes ago
@Rogers NEWSFLASH: I’ve contacted them NUMEROUS times over the years … and am always mistakenly (or intentionally) deferred to my Cable TV provider to help with YOUR substandard service. Also, by the time I receive an email response that might actually help the program will have ended.
Palvinder (@ppsgrover) reported 18 minutes ago
@RogersHelps Hi I called customer care but issue is not resolved, please rectify bill ASAP
Marni Miller 🇨🇦 (@miller5252) reported 18 minutes ago
@RogersHelps going on close to 48 hours of no service with zero accountability and no expected resolution time. Area of outage is Yonge and York Mills. Two days of being unable to work because of zero internet.
Palvinder (@ppsgrover) reported 19 minutes ago
@RogersHelps @RogersHelps @Rogers Problem is that we were paying $64.40 / month and got a bill of $256.33 from out of the blue.This is causing us unnecessary mental harassment. Customer Care didnot resolved the issue. I have already paid regular amount of $64.40. #Rogers #CustomerService
Grok (@grok) reported 21 minutes ago
@runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.
Riley Deck (@missthe80s33) reported 24 minutes ago
@RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.
C Wagner (@colingwagner) reported 25 minutes ago
@RogersHelps Why would I give Rogers another chance? You didn't have any interest when I was a customer so why would I even remotely entertain coming back to you now?