Rogers Outage in Elmira, Ontario

@rogers no home internet service in Waterloo

@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

@RogersHelps our wifi is down - being we are all home 14 days this is not cool

I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.

@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment

Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.

I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

When you have been a @Rogers wireless customer for nearly 20 years and you call not once but twice (2 questions) and get quotes to cancel your service because it's too expensive and there are better offers out there and no one even tries to convince me to stay..easy choice

Our #IgniteTv is still not working ... shocking I know! Yep, here I am again with the sarcasm. @RogersHelps #SorryWereHavingAProblemOnOurEnd

New Year not starting out great. @RogersHelps Nextbox has no time or anything. Tv not working. Is this telling me to switch to something else. Like cheaper

@joe_popma @RogersHelps @Rogers Joe, just bail on them. This is a systematic issue, not a specific rep. I’ve jumped to @TekSavvyCSR. Same lines, same service, better price, way better customer service.

@Rogers you're trash. Your internet sucks

@RogersHelps Guys, 24h is reasonable time to fix a service. 72h is a lot of time. Thank God it is internet malfunctioning and not a gas/oil leak. #Rogerspleasehiremorepeople @Rogers @RogersHelps

@RogersHelps The key factor here is not the willingness to help, but when are you helping... given the 48h notice for repairs it seems you guys have more customers than you can actually handle... *** BTW: customer service has been great (nothing personal). @Rogers should hire more people!

@RogersHelps I reset the modem again and it is working now. It was both wired and wifi (own router), but the router is not the issue.

I am absolutely sick of my @Rogers internet going down. It seems to happen at least once a month. Time to switch? @Bell what do you have to offer?

@RogersHelps Rebooting the modem seems to have resolved the issue.

@RogersHelps any cable internet issues in the Waterloo area? Getting a bit sick of service inconsistencies.

I need someone from @rogers to fix my internet and give me a new modem.. I’m annoyed

@Rogers my internet is bad for three days, the TV doesn’t work, it keeps cutting all the time, and I can’t talk to Rogers to find out what I do, please I need help because I have three children, and two need the internet for classes, give school!

@RogersHelps I’m much rather talk outside DM as I’ve spent over 2 hours in live chat to find out Rogers is willing to lose a customer of many years over an offer you gave me 2 1/2 weeks ago. Offers shouldn’t change this often no other providers play this game

@SCommandante @freedomsupport You tell them @SCommandante when I used to be on freedom mobile they used to be so rude to me. I’m so thankful that I’m on the @RogersHelps infinite 20gb plan Rogers has been really nice to me.

@IhateRogers @RogersHelps I have never had such bad experiences with a company in my life. Why is it that whenever you send someone to "fix" my problem you guys don't ever fix it. I lose internet all the time, high ping, packet loss etc. It is a NIGHTMARE.

@RogersHelps internet is down here as well, Tay Township, Victoria harbour,

@Rogers They are totally horrible. I just switched to another company today. They are only about the money! They never help and if they do your bill is somehow higher

Anyone else in #Vancouver having cell phone network problems. Every 2nd or 3rd call says “the number you are calling is unavailable right now”. @Rogers @telus #cellphone

@RogersHelps Ur home internet is not working

@RogersHelps my internet has been down most of the evening.