Rogers Outage in Fort Langley, British Columbia

@Fidomobile @FidoSolutions @Rogers I have a unknown charge in the bill and when i called customer service they don't have info on that charge and won't reverse the charge as well. I have never such a worst customer service.

“Somethings only a problem if it can’t be solved”. Me taking my mom down from feeling bad about paying @Rogers $17,000 when it should have been $170 lol I told her I’ve done that a few times. Never that much however lol

@BrightstarDP Wow I paid you for my replacement phone but never got it? #contracts apparently mean nothing to your company @Rogers @RogersHelps

@RogersHelps I've been on hold for over 2 hours now. Is there someone that can help me with my bill? I have roam like home and was charged an extra $250. 😭

@Canucks @Rogers Why am I not surprised. Had 2-1 then ****** up then other powerplay that Don't exist now it's 3-2 Nashville. Looks like canucks from 1998 can't do anything right See what what 3nd comes up vancouver the story Continues continues ****

@gmbutts @Rogers I did that once, years ago. Never again.

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

@AboutRogers @Rogers I cancel you

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps ****. But when we a day late on payments, we get charged so much money.

Any ETA on service restoration @RogersHelps ?

Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

@KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service

I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.

Dear @rogers. Your customer service sucks. We’ve been without service since Saturday. We can’t even call 911! it took you 4 days to even acknowledge a problem, and still no updates or expected eta for restoration. Neighborhoods on bell have been up since Sunday. #switching

rogers moment when the internet goes down for 20 minutes for the 500th time a week @Rogers GET GOOD AT NOT GOING DOWN 500 TIMES A WEEK

@RogersHelps Hello I'm looking for an ETR for internet service for my area - Ajax....the whole neighborhood is without internet service

@Ppanetta1 @RogersHelps Our Ignite service was also down before the storm. This is why it would be helpful for Rogers to explain what's actually going on.

@RogersHelps @TracyShouldice I’m going on day 7 with no data or wifi. Rogers can’t give an ETA. Everyone else in my area got service back two days again once power resumed. I e had power since Sunday but no service since may 19.

Hey @RogersHelps ... we are niw five days without Ignite. I understand that the storm was bad last Saturday. What I don't understand is the lack of visibility to the nature of the outage & what is being done. Transparency fosters trust. I'm in area code K0A.

@RogersHelps Bell now has a two week installation waiting period, I guess I wasn’t the only customer @Rogers lost this week.

@RogersHelps after a storm in toronto my internet sucks why?

@RogersHelps Service has been working fine here the whole time since the storm, now cable box won't connect and I'm lucky to get 10mbps download on the 500mbps plan

@RogersHelps Just wondering if there are any updates as to the progress of fixing this issue? my internet was working ON the day of the storm but stopped 2 days after and is still not working? this is a cellular data eater