Rogers Outage in Fort Langley, British Columbia

@Rogers I need to cancel phone protection on one of my lines, but can’t seem to find the right place? Please help!

@Rogers I called for 30’ for the past 3 days, can’t get a hold of anybody, just to fix a problem that should be done week ago, I don’t have time for this, why do I have to waste my time for somebody mistakes.

@AboutRogers @Rogers I cancel you

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps ****. But when we a day late on payments, we get charged so much money.

Any ETA on service restoration @RogersHelps ?

Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

@KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service

I worked in sales and CS for @Rogers for 10 years. It wasn’t my favourite job but I knew who I worked for, didn’t have to scam people and people understood what they were buying. Yes I sold phones to people I knew but I never had to pressure people into selling phones for me.

@RogersHelps I have a promotional deal. I’ll just cancel my current account, as I own the phone, and sign up for the promotion. It’s not hard but apparently it is for @Rogers

@RogersHelps is there an outage with txt messages or calling in the #mertovancouverarea?

@RogersHelps can you confirm if 18008289828 is your Cantonese/mandarin customer service line, because my mom got from them saying they’re from Rogers not sure if it’s scam or not because online it says the # is 18007877953 and when you phone both of them

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile providers throttle customers. Is there better equality than in a race to the bottom?

@RogersHelps Oh dear I'm so sorry, I see to have missed your message today. Twitter needs more bandwidth than your throttled service allows for all customers. I'm hearing grumbles about the some way mobile carriets throttle customers. Is there better equality than in a race to the bottom?

@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

@RogersHelps does not help

@RogersHelps DM's dont fix my internet when I cant work because your service is inadequate. Plenty of competition in the area who would love to have my $$$ instead.

Can someone explain why @Bell @Rogers and @TELUS compete by offering the exact same deal on the exact same phone and the exact same data plan?!? #wtf #mobileservicecanada

@RogersHelps If I was a new connection someone would be here the following day. Better yet, if you guys didn’t disrupt my service to begin with I wouldn’t need it to be restored!

Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.

Unsure why @AppleSupport is taking so long to fix. Apparently it’s widely known as an issue. Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020. And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along. Bonkers to hear that.

Rant in 3…2…1…I pay a hell of a lot for Rogers ignite tv & internet. WHY is there never a night when it doesn’t cut out? Why do I always have to call to complain? Why do I always have to reset my gateway? Why does it always ruin my viewing of the Jays game?WHYYY?? @RogersHelps

@RogersHelps No notice regarding wires being buried, 1st call was told burial team would call me and come back out today, 2nd call was told I’d get a call back, 3rd call a tech was booked. Internet out from Thursday 10am until at least Sunday?! That’s bad service!