Rogers Outage in Pitt Meadows, British Columbia

I want to say thank you @Rogers taking responsibility for what happened monday👍 it sucks but life goes on. Made me realized how much we rely on our cell phone + services.

@AboutRogers @RogersHelps I'm still without service!!!! It's 3:40pm (PST) 😡

And then I spent the next 2 hours trying to reset my phone and another 30 minutes with Apple support troubleshooting to no avail... until I checked the Rogers website on advice from the Apple specialist. Damn it, Rogers. Get your act together. @RogersHelps

@Ccressman87 @RogersHelps @680NEWS Hardly intermittent! This is a major outage.

@RogersHelps @Rogers We have 3 family members on your network! This is ridiculous!!!! What is the estimated time? #fail

@RogersHelps ****. But when we a day late on payments, we get charged so much money.

I have no service currently @Rogers and @Fidomobile @FidoSolutions currently NO SERVICE try to connect me with messenger or whatsapp

I am expecting a call from my doctor and I don't have a network service. @Fidomobile @Rogers

Any ETA on service restoration @RogersHelps ?

Missed an extremely important phone call because there is no cellphone service... date or phone calls BOTH not working. @rogers @RogersHelps

@RogersHelps is there a service outage? I can’t make any phones calls right now. Using wifi for internet right now

@Rogers Don’t worry about it. @SpaceX #starlink will solve that problem. That oligopoly has to go.

@RogersHelps 2/2 also I'm paying for 105gigs of data for $300 and you can't add anything on bc of my disability discount.... #wtf #yousuckrogerswireless

@RogersHelps So an samsung galaxy note 9, three year old smartphone on the rogers network... Goes from 45% battery to less than 6% in 10 mins... Is it me or my dad doing something wrong or is it ur network??? I'm switching carriers in May if u don't up ur game. #bellmobility 1/2

@SamsungMobileCA @RogersHelps are the two of you ever going to show that you give a **** and finally update the S20FE to Android 11 like the rest of the world? Can you provide even one valid reason why you'd leave only Canada out of the update?

@SamsungMobileCA @RogersHelps Pissed off fans are bad for business. Hey Rogers, remember a couple years ago when I left you? Then when I left Telus and came back 2 MOs ago? Hey Samsung, you ever heard of Huawei? Keep pissing off your Fan Edition base.......

@KGill67 @RogersHelps Its down on all my platforms. Android, Xbox, etc. Glad I pay for this terrible service

@RogersHelps AND WHAT DOES A DM HELP WITH. BEING TOLD TO CALL A NUMBER JUST TO BE OUT ON HOLD. A FULL 5HR CALL TO ROGERS TODAY.

@RogersHelps @Rogers YOU GUYS SERIOUSLY SUCK AND HAVE THE WORSE CUSTOMER SERVICE A 45 MIN WAIT DUE TO HIGH CALL VOLUMES TURNS INTO 2.5HRS AND STILL N0 ANSWER ? **** OUTTA HERE WITH THE "OH WE ARE SORRY" BULLSHIT

DEAR @Rogers Yall Gotta Get Your **** Together. THE Worse Customer Service Experience I Have Had In The 15 Years Of Being A Customer.

Hey @Rogers just thought I’d see if you think it’s good customer service for someone to have little to no internet for 5+ days. Seem to be getting the royal run-around from your customer service - any help would be appreciated. #CustomerService #nohelp

@RogersHelps We’ve been disconnected 4 times now and your dms can’t send a technician so now what? Lose us to bell? It’s like competing Costco to Walmart. As long as I keep paying you don’t care if I actually have service

As always can anyone @RogersHelps or anyone that works for Rogers answer a simple question why do I need to call and ask for a deal on cable services? Why do I need to waste a hour out of my life because I have a service with you?

@Rogers How about you set my service up and stop hanging up on me every time you answer?!! #terribleCS

@Rogers I’m on hold with them. It’s been two hours. They have offered to refund me the activation fee. This is the fourth refund for that. 🙄 getting close to twelve hours of dealing with this? Wtf. My concerns go well beyond just my new phone if this is considered acceptable service.

@RogersHelps I'm wondering if there's an outage in the L3R postal code?

@Rogers you have to be shitting me. I ordered new phone in Apr30th. Your dingdongs sent the wrong phone May 5th, I spent 3hrs on the 5,6 & 7th on hold while you organized to send the correct phone. I found out today, you didn’t actually send it? Wtf? I’m sorry isn’t cutting it.

@RogersHelps I'm trying to find out for my grandparents if there is an outage for cable in their area. They live in Mississauga

@RogersHelps I’ve sent you a DM, I end up on a wild goose chase. We escalate the issue and it’s still not fixed.

@Rogers is okay with people not having service for 16 days so I suggest not using them as a provider 🥰.