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Rogers outages and service status in North Saanich, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around North Saanich, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • 50% TV (50%)
  • 25% Internet (25%)
  • 25% Phone (25%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in North Saanich, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near North Saanich, British Columbia

The most recent Rogers outage reports came from the following cities: Sidney.

Community Discussion

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Rogers Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • susanknight
    Susan Knight (@susanknight) reported from Sidney, British Columbia

    Still laughing.. @Turkinator19 : So.. I guess technically anyone who plays for the @BlueJays is a coworker. Me: Well.. yeah.. sure. Mike: To bad I didn’t get to go to @Rogers on-boarding with them. Me: Still laughing about this conversation 3 hours later. #radiolife

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shawnasativa
    shawna (@shawnasativa) reported

    @RogersHelps i also don’t understand why it takes me literal hours on hold (on the phone or online, doesn’t matter) to get a human representative, yet i get a reply on twitter within minutes? just cancel it for me here!

  • chevy_GRR
    Chevy the Golden (@chevy_GRR) reported

    @Rogers trying to get billing support via your app. Keeps telling me to sign-in when I’m already signed in. Called the number on my bill, punched a zillion numbers in for it to finally tell me your offices are closed! WTF??? Customer service is atrocious! **** you!

  • Z_T_1348
    Zohreh (@Z_T_1348) reported

    @GregProulx6 @RogersHelps Rogers company get worst than other company

  • injuredtrademan
    maria farmer (@injuredtrademan) reported

    @Rogers you actually make the complaints dept work on Easter Sunday. Really? A complaint can’t wake. Not resolved anyway.

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.

  • Atul_Prajapati_
    Atul Prajapati (@Atul_Prajapati_) reported

    @RogersHelps Several attempts have been made and It’s been back and forth a lot. Already paid $480 appx in the name of Rogers as they asked but now asking another $333 in a separate email. It’s just a poor customer service with lack of transparency in the process and looks like a classic scam pattern when they keep asking to pay and pay. I entered in a good faith paying month to month basis and that was processed as well. But, it’s been a week they keep asking more and more even though I have a good credit history.

  • friezwiththat
    junior chicken (@friezwiththat) reported

    @Rogers it’s such a fun experience having no internet & not a way to fix it 🥰🥰

  • shawnasativa
    shawna (@shawnasativa) reported

    @RogersHelps can you explain to me why in the world you would take away that very convenient option? why should i have to wait on hold for hours to simply cancel a channel? ffs, it’s such a simple task i should be able to do it right here through you.

  • QuantumAephraim
    Aephraim Steinberg (@QuantumAephraim) reported

    @RogersHelps We *did* give the number listed on the account, and the message said "no such number." At worst we just need a way to immediately reach a human (even the chatbot refuses to provide a way), but we really just ask to have all the false charges cancelled without wastihng our time

  • cchapple_11
    Chrissy (@cchapple_11) reported

    @RogersHelps @Koma1895 Wow such **** customer service