Rogers outages and service status in Red Deer, Alberta

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Red Deer, Alberta

The most recent Rogers outage reports came from the following cities: Red Deer, and Sylvan Lake.

Community Discussion

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Rogers Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

• 
  Dee Olson (@deeolworld) reported 52 minutes ago from Red Deer, Alberta

  Well done. @Rogers. Finally introduce unlimited data, then make it impossible to change plans via either desktop or phone. I tried both. Repeatedly. *slow clap* 👏

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nebula💋 (@nebulalawrence) reported 2 minutes ago

  been jumping thru hoops for nearly 2 weeks with @RogersHelps trying to get charges reversed from a senior with cognitive issues who accidentally made a purchase. literally cant get thru to a human. when they FINALLY called back they put us on hold for 45 mins then hung up

• 
  Nadalie (@nadaliebardo) reported 2 minutes ago

  @RogersHelps It was down for 12 hours on Sunday. Now the middle of a Thursday. How can anyone depend on you? How can I schedule calls and trust I can even be there?

• 
  Chris Tyson (@christysonldn) reported 3 minutes ago

  @RogersHelps this is ridiculous....I engaged in a chat to have one of my phone lines cancelled, the chat agent tried to upsell me, No, the line I want to cancel my mother in law can no longer use due to a memory issue, now I am on hold with the cancellation team, do better !

• 
  Raed Hamdan (@raedmm82) reported 3 minutes ago

  @RogersHelps Option 1: Rogers corrects the billing error and charges me only the amount that was stated in the original offer and agreement. Option 2: Rogers refunds the incorrect charges, including the connection fee. I will then cancel the service and switch to a different service provider.

• 
  HumanInTheLoop (@AsworLicheam) reported 5 minutes ago

  @djlaela @RogersHelps That's disappointing. If they have a known issue or outage, they should turn off their AI agent and send a mass notification to users so they know without looping in the AI bot.

• 
  Christine (@ChristineETC) reported 7 minutes ago

  @RogersHelps @Vishhvfi Can please address any mobile service interruptions? I went to a third party website that showed a spike of service interruptions for Rogers in the past 30 min. I’d go to Rogers website but I won’t load.

• 
  Rob Fai (@RobFai) reported 9 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  Hugh Sturdy 🇨🇦 (@SturdyHugh) reported 11 minutes ago

  @Dave_Sandford @RogersHelps I had the same issue with Bell back when I lived in Toronto. It boggles my mind when companies that are all about communications fail customers who want to communicate with them. It’s basically their one main job.

• 
  Karl (@KennedyKreep) reported 12 minutes ago

  @RogersHelps So let me get this straight? You’re telling me to pay the exorbitant fees until a better fee comes along? If it ever does?? yet if I cancel, come back say a year later I can save big-time money? What kind of retention is that?

• 
  a simple plebeian (@nerdynotreally) reported 15 minutes ago

  @RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?