Shaw

Shaw Outage Report in Burkeville, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burkeville, British Columbia 03/12/2026 22:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby and New Westminster.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • Stevenwu53 Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • sophiestraith Sophie Straith (@sophiestraith) reported from Westmount, British Columbia

    Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • CoachDhillon Jessy (@CoachDhillon) reported from Richmond, British Columbia

    @Shawhelp @jeevs84 Mother in-law's place having the same issue. Her wifi range from her old modem was 10x stronger than it is now. Cleary Shaw is wanting people to pay for these pods.

  • kimc555 Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • regattabred Mark Thirtle (@regattabred) reported from North Vancouver, British Columbia

    So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • ChrisCScott Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia

    @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • vinifico Sean Calder (@vinifico) reported from Vancouver, British Columbia

    Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

  • hcartet Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • ccarrotzero /cιαɾəncəº (@ccarrotzero) reported

    @shawhelp • Did Shaw pull the iOS Profile download for using Shaw Wi-Fi ? • Registering devices does not prompt to download/install iOS Profile, hence cannot connect to ShawPasspoint. • Support chat keeps ending abruptly and your tech appears to know nothing.

  • BrianEfford Brian Efford (@BrianEfford) reported

    @Shawhelp butt heads. I’ve been trying to get a response from your chat. Nothing for an hour. But I pay my bill. You don’t have service.

  • mattmaniac Colin M (@mattmaniac) reported

    @Shawhelp @Pricetastic31 It's not our accounts that are the problem, it's the bloody service from shaw that is the issue.

  • oldmansieve Lindsay Sievewright (@oldmansieve) reported

    @Shawhelp I appreciate the apology but we pay a lot of money for TV and Internet service with Shaw. Still not very happy.

  • BrianEfford Brian Efford (@BrianEfford) reported

    @Shawhelp you don’t have help from 7-9. You ignore clients as you see fit. Damn I hope Telus gets here soon.

  • Stagger1Lee2 Carl Perkins (@Stagger1Lee2) reported

    @Shawhelp Waay tooo late. Game over. I’ll never get this back. If you can’t count on the pvr cloud don’t sell it. Take it back. I’ll go back to VHS. #Garbage #InferiorProduct

  • kbolan Kim Bolan (@kbolan) reported

    @gordmcintyre @ShawInfo That sucks!

  • whitecapsfan Stephen Dunn (@whitecapsfan) reported

    @gordmcintyre @ShawInfo Same issue here. Cut out at the end of both football games and the start of the Canucks game…….. come on Shaw!

  • MoveThrough Alexandra Staseson (@MoveThrough) reported

    Hi Shaw “Communications” Co @ShawInfo, before I share screenshots of convos, who in chat support is trained to work with accessibility needs? There is no accessibility option in support and when asking those questions it ends up in a robot auto-responder loop. #DisabilityTwitter

  • WingedKeys Kathleen (@WingedKeys) reported

    @Shawhelp - 3 hours since purchased & still no resolution to activating my WiFi extender - the Shaw app keeps closing. WiFi but no Internet. Online support not helping - going back & forth now for 2 hours!!