Shaw outages and service status in Burkeville, British Columbia

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Shaw generated 5 outage signals in the last 24 hours around Burkeville, including 5 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 11, 11:46 PM EDT.

Internet (69%)
Wi-fi (14%)
TV (10%)
Total Blackout (4%)
E-mail (2%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burkeville	Baseline
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0
May 11, 2:40 PM EDT	0	0	0
May 11, 3:00 PM EDT	0	0	0
May 11, 3:20 PM EDT	0	0	0
May 11, 3:40 PM EDT	0	0	0
May 11, 4:00 PM EDT	0	0	0
May 11, 4:20 PM EDT	0	0	0
May 11, 4:40 PM EDT	0	0	0
May 11, 5:00 PM EDT	0	0	0
May 11, 5:20 PM EDT	0	0	0
May 11, 5:40 PM EDT	0	0	0
May 11, 6:00 PM EDT	0	0	0
May 11, 6:20 PM EDT	0	0	0
May 11, 6:40 PM EDT	0	0	0
May 11, 7:00 PM EDT	0	0	0
May 11, 7:20 PM EDT	0	0	0
May 11, 7:40 PM EDT	0	0	0
May 11, 8:00 PM EDT	0	0	0
May 11, 8:20 PM EDT	0	0	0
May 11, 8:40 PM EDT	0	0	0
May 11, 9:00 PM EDT	0	0	0
May 11, 9:20 PM EDT	0	0	0
May 11, 9:40 PM EDT	0	0	0
May 11, 10:00 PM EDT	0	0	0
May 11, 10:20 PM EDT	0	0	0
May 11, 10:40 PM EDT	0	0	0
May 11, 11:00 PM EDT	0	0	0
May 11, 11:20 PM EDT	0	0	0
May 11, 11:40 PM EDT	0	0	0
May 12, 12:00 AM EDT	0	0	0
May 12, 12:20 AM EDT	0	0	0
May 12, 12:40 AM EDT	0	0	0
May 12, 1:00 AM EDT	0	0	0
May 12, 1:20 AM EDT	0	0	0
May 12, 1:40 AM EDT	0	0	0
May 12, 2:00 AM EDT	0	0	0
May 12, 2:20 AM EDT	0	0	0
May 12, 2:40 AM EDT	0	0	0
May 12, 3:00 AM EDT	0	0	0
May 12, 3:20 AM EDT	0	0	0
May 12, 3:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	4 hours ago
Vancouver	Internet	7 hours ago
Vancouver	TV	7 hours ago
Vancouver	Internet	9 hours ago
Vancouver	Internet	23 hours ago
Vancouver	Internet	1 day ago

Nearby cities with recent reports

Vancouver

31 recent signals

4 hours ago

North Vancouver

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

Rose Hillier (@rlhnyvr) reported 23 seconds ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
ABALI (@G_ABALI_S) reported 10 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Jessy (@CoachDhillon) reported 13 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Vanessa (@VNSSAWBSTR) reported 13 minutes ago from Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
Susan Parker (@docsparker) reported 16 minutes ago from Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
Christopher Scott (@ChrisCScott) reported 16 minutes ago from Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
Sophie Straith (@sophiestraith) reported 19 minutes ago from Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
Peter Meiszner (@PeterMeiszner) reported 24 minutes ago from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
Janet George (@hcartet) reported 25 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
RitchWorld (@RitchWorld) reported 31 minutes ago from New Westminster, British Columbia
Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.
Andie Stewart (@Andiecamille) reported 35 minutes ago from Vancouver, British Columbia
@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬
Marcus Anderson (@InTheBluePaint) reported 39 minutes ago from North Vancouver, British Columbia
@danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.
Tiffany Kalanj (@TiffanyKalanj) reported 41 minutes ago from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
Sean Calder (@vinifico) reported 42 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
Craig Minielly (@craigminielly) reported 45 minutes ago from Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
Norm (@phoenix45photo) reported 47 minutes ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Crystall (@loop1277) reported 48 minutes ago from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
Crystal (@theMediaChick) reported 48 minutes ago from Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Rina Liddle 💜 💜 💜 (@Liddleworks) reported 50 minutes ago from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
Tiffany Kalanj (@TiffanyKalanj) reported 55 minutes ago from Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Ryan Brackenbury (@slackerman10) reported 7 minutes ago
Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
Gerrit Heikamp (@gerrit_heikamp) reported 7 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Matthew Johnson (@McJohnson922) reported 13 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
Roger Wild (@rojwild) reported 20 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
bc_2025 (@bc_2025_vision) reported 23 minutes ago
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
Guy_Barnabe (@GuyBarnabe) reported 26 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Nova (@AeliusYar) reported 27 minutes ago
@Shawhelp is there an internet outage in douglasedale Calgary right now?
Travis Lahey (@Bigroyalt) reported 28 minutes ago
I am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
DJ Phoenix (@DJPh03NiX) reported 29 minutes ago
@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.