Shaw

Shaw Outage Report in Burkeville, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burkeville, British Columbia 02/20/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, Burnaby and New Westminster.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • mattgriffeth Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • sophiestraith Sophie Straith (@sophiestraith) reported from Westmount, British Columbia

    @Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • kimc555 Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • sophiestraith Sophie Straith (@sophiestraith) reported from Westmount, British Columbia

    Love sitting at home for 4 hours while we wait for @Shawhelp to show up but then they call to cancel. Now we’re out of service until Sunday 👺

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • InTheBluePaint Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia

    @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

  • ravikanji RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • hcartet Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

  • regattabred Mark Thirtle (@regattabred) reported from North Vancouver, British Columbia

    So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Rakne Rakne (Taylor's Version) (@Rakne) reported

    @Shawhelp Hey Shaw - how do we get a call back from Shaw dig? Have left several messages with no response. They dug up my mom’s lawn last year and she can’t mow until they deal with the sand they left behind. Help!

  • MorioKumagawa Morio Kumagawa (@MorioKumagawa) reported

    @Shawhelp any outages in #evanston #yyc today? Both my internet and tv are not working.

  • Tanis321 Tanis Woods🇨🇦 (@Tanis321) reported

    @Shawhelp Our internet has been down for hours, any idea when it will be back?

  • Gabbydiah Gabby (@Gabbydiah) reported

    Ok @Shawhelp you suck. You say 24 7 but its a bot that auto replies. That isn't 24 7. My moms home phone is down. I want her to turn on her cell if a problem but I can't reach her. Cause ur 24 7 help is a computer that doesn't get her phone isn't working. Tom looking 4 a change

  • democracy4evry1 MayBeSoon (@democracy4evry1) reported

    @Shawhelp Any problems in Surrey,BC? My router cannot get DHCP from the network. I DM’d but didn’t get a reply

  • mojodani Danielle Lemieux (@mojodani) reported

    @Shawhelp terrible constant pixelation on Food HGTV and others. Going on for over a week!! Any idea when this will be resolved. These channels are unwatchable.

  • Lindsey_K01 Lindsey K (@Lindsey_K01) reported

    @Shawhelp has service gone down in West Edmonton ?

  • Ca2020Guri Guri.ca2020 (@Ca2020Guri) reported

    @Shawhelp Hi, our network is down. Business number 031 4988 8013

  • rameloche bookish runner (@rameloche) reported

    1/ Worst experience 2night with @Shawhelp. Called to cancel internet effective end of month. 1st rep put me "on hold" for 25 minutes & didn't come back. 2nd rep canceled internet immediately instead of 30th. 3rd rep said it was reinstated but it wasn't. 4th rep said can't be

  • alockhart_84 Amanda Lockhart (@alockhart_84) reported

    Oh my gosh @ShawInfo with the WORST customer service. 2nd day in row trying to get things fixed. I give up