Shaw outages and service status in Burkeville, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Burkeville, including 2 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 25, 12:11 AM EDT.

Internet (72%)
Wi-fi (13%)
TV (9%)
Total Blackout (3%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burkeville	Baseline
May 24, 5:40 PM EDT	0	0	0
May 24, 6:00 PM EDT	0	0	0
May 24, 6:20 PM EDT	0	0	0
May 24, 6:40 PM EDT	0	0	0
May 24, 7:00 PM EDT	0	0	0
May 24, 7:20 PM EDT	0	0	0
May 24, 7:40 PM EDT	0	0	0
May 24, 8:00 PM EDT	0	0	0
May 24, 8:20 PM EDT	0	0	0
May 24, 8:40 PM EDT	0	0	0
May 24, 9:00 PM EDT	0	0	0
May 24, 9:20 PM EDT	0	0	0
May 24, 9:40 PM EDT	0	0	0
May 24, 10:00 PM EDT	0	0	0
May 24, 10:20 PM EDT	0	0	0
May 24, 10:40 PM EDT	0	0	0
May 24, 11:00 PM EDT	0	0	0
May 24, 11:20 PM EDT	0	0	0
May 24, 11:40 PM EDT	0	0	0
May 25, 12:00 AM EDT	0	0	0
May 25, 12:20 AM EDT	0	0	0
May 25, 12:40 AM EDT	0	0	0
May 25, 1:00 AM EDT	0	0	0
May 25, 1:20 AM EDT	0	0	0
May 25, 1:40 AM EDT	0	0	0
May 25, 2:00 AM EDT	0	0	0
May 25, 2:20 AM EDT	0	0	0
May 25, 2:40 AM EDT	0	0	0
May 25, 3:00 AM EDT	0	0	0
May 25, 3:20 AM EDT	0	0	0
May 25, 3:40 AM EDT	0	0	0
May 25, 4:00 AM EDT	0	0	0
May 25, 4:20 AM EDT	0	0	0
May 25, 4:40 AM EDT	0	0	0
May 25, 5:00 AM EDT	0	0	0
May 25, 5:20 AM EDT	0	0	0
May 25, 5:40 AM EDT	0	0	0
May 25, 6:00 AM EDT	0	0	0
May 25, 6:20 AM EDT	0	0	0
May 25, 6:40 AM EDT	0	0	0
May 25, 7:00 AM EDT	0	0	0
May 25, 7:20 AM EDT	0	0	0
May 25, 7:40 AM EDT	0	0	0
May 25, 8:00 AM EDT	0	0	0
May 25, 8:20 AM EDT	0	0	0
May 25, 8:40 AM EDT	0	0	0
May 25, 9:00 AM EDT	0	0	0
May 25, 9:20 AM EDT	0	0	0
May 25, 9:40 AM EDT	0	0	0
May 25, 10:00 AM EDT	0	0	0
May 25, 10:20 AM EDT	0	0	0
May 25, 10:40 AM EDT	0	0	0
May 25, 11:00 AM EDT	0	0	0
May 25, 11:20 AM EDT	0	0	0
May 25, 11:40 AM EDT	0	0	0
May 25, 12:00 PM EDT	0	0	0
May 25, 12:20 PM EDT	0	0	0
May 25, 12:40 PM EDT	0	0	0
May 25, 1:00 PM EDT	0	0	0
May 25, 1:20 PM EDT	0	0	0
May 25, 1:40 PM EDT	0	0	0
May 25, 2:00 PM EDT	0	0	0
May 25, 2:20 PM EDT	0	0	0
May 25, 2:40 PM EDT	0	0	0
May 25, 3:00 PM EDT	0	0	0
May 25, 3:20 PM EDT	0	0	0
May 25, 3:40 PM EDT	0	0	0
May 25, 4:00 PM EDT	0	0	0
May 25, 4:20 PM EDT	0	0	0
May 25, 4:40 PM EDT	0	0	0
May 25, 5:00 PM EDT	0	0	0
May 25, 5:20 PM EDT	0	0	0
May 25, 5:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, North Vancouver, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Wi-fi	18 hours ago
Vancouver	Internet	21 hours ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Vancouver

11 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

Tiffany Kalanj (@TiffanyKalanj) reported 53 seconds ago from Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
aanshik1 (@Aanshik1) reported 7 minutes ago from Vancouver, British Columbia
@Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!
mike blackmon (@MikeyBlackmon) reported 11 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Mark Thirtle (@regattabred) reported 17 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Rose Hillier (@rlhnyvr) reported 24 minutes ago from North Vancouver, British Columbia
@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡
shea (@sheaC_3) reported 25 minutes ago from Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
Vanessa (@VNSSAWBSTR) reported 29 minutes ago from Vancouver, British Columbia
@Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.
ABALI (@G_ABALI_S) reported 32 minutes ago from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
RAVI PATEL (@ravikanji) reported 33 minutes ago from New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
Tom Beith (@Tbeithnow) reported 36 minutes ago from Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Farzad's Barber Shop (@BarbersRBetter) reported 40 minutes ago from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
Travel by Rempel (@TRempel604) reported 40 minutes ago from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
Moke (@mykeymause) reported 41 minutes ago from North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
Tri (@geekdad604) reported 43 minutes ago from North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
Uli Laue (@ulilaue) reported 46 minutes ago from Richmond, British Columbia
@WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.
Janet George (@hcartet) reported 49 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
ABALI (@G_ABALI_S) reported 56 minutes ago from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Yvonne Bray (@PSPilates) reported 58 minutes ago from West End, British Columbia
Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp
Michael Cuddihy (@Wbaz54) reported 59 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
Chris Simpson (@chris_e_simpson) reported 60 minutes ago from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

🙀🛸 (@cartfullofcats) reported 6 minutes ago
@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.
TC-VAN (@RageGeist) reported 8 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
Quinn Mason MD (@boondocksdoc) reported 12 minutes ago
@Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?
Dave (@Danrek77) reported 13 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
axishairsalons.com (@axishairsalons) reported 13 minutes ago
@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?
rc edwards (@f1redwards) reported 17 minutes ago
@Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.
D (@superdaddoo) reported 19 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
j@stW@tching (@j4stW4tching) reported 20 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
Bri (@cyberqt) reported 24 minutes ago
@TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)
Release the files (@BlackBlazeE) reported 24 minutes ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.