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Shaw outages and service status in Burkeville, British Columbia

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Full Outage Map
  • Shaw generated 2 outage signals in the last 24 hours around Burkeville, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 12, 11:45 PM EDT.
  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 11% TV (11%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, and Burnaby.

CityProblem TypeReport Time
Vancouver Internet 17 hours ago
North Vancouver Wi-fi 22 hours ago
Vancouver TV 1 day ago
Vancouver Internet 2 days ago
Vancouver Internet 2 days ago
Vancouver TV 2 days ago

Nearby cities with recent reports

Vancouver

25 recent signals

17 hours ago
North Vancouver

2 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • loop1277
    Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • phoenix45photo
    Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • megamouthtweets
    Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • ManpreetSuhi
    Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • youngcjpl
    Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • Stevenwu53
    Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • Britbirdvancity
    Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • ashishdani
    ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • haigtweets
    Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • mattgriffeth
    Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • hcartet
    Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

  • G_ABALI_S
    ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • AliloAlan
    Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia

    @Shawhelp hi i wonder i always has problem with my bills

  • Tbeithnow
    Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia

    @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

  • kimc555
    Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • RitchWorld
    RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • AshleyBurr_
    Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • QuinnMellCobb
    Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • sophiestraith
    Sophie Straith (@sophiestraith) reported from Westmount, British Columbia

    @Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DJPh03NiX
    DJ Phoenix (@DJPh03NiX) reported

    @Shawhelp The site keeps hanging. I get an error saying to wait or close the site. It’s slow as heck. The site shows an error saying it can’t pull up billing information. Shows a $0 balance when it’s not.

  • XLegitJetsFanX
    MrYeti (@XLegitJetsFanX) reported

    @nobodyhky @Shawhelp Starlink buddy I switched and never will switch back

  • cartfullofcats
    🙀🛸 (@cartfullofcats) reported

    @Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • Mowgz_1
    Vandelay Industries Inc. (@Mowgz_1) reported

    @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp Yes still issues as its not working

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?