Shaw outages and service status in Burkeville, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Burkeville, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 13, 10:34 PM EDT.

Internet (68%)
Wi-fi (13%)
TV (11%)
Total Blackout (4%)
E-mail (2%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burkeville	Baseline
May 12, 11:00 PM EDT	0	0	0
May 12, 11:20 PM EDT	0	0	0
May 12, 11:40 PM EDT	0	0	0
May 13, 12:00 AM EDT	0	0	0
May 13, 12:20 AM EDT	0	0	0
May 13, 12:40 AM EDT	0	0	0
May 13, 1:00 AM EDT	0	0	0
May 13, 1:20 AM EDT	0	0	0
May 13, 1:40 AM EDT	0	0	0
May 13, 2:00 AM EDT	0	0	0
May 13, 2:20 AM EDT	0	0	0
May 13, 2:40 AM EDT	0	0	0
May 13, 3:00 AM EDT	0	0	0
May 13, 3:20 AM EDT	0	0	0
May 13, 3:40 AM EDT	0	0	0
May 13, 4:00 AM EDT	0	0	0
May 13, 4:20 AM EDT	0	0	0
May 13, 4:40 AM EDT	0	0	0
May 13, 5:00 AM EDT	0	0	0
May 13, 5:20 AM EDT	0	0	0
May 13, 5:40 AM EDT	0	0	0
May 13, 6:00 AM EDT	0	0	0
May 13, 6:20 AM EDT	0	0	0
May 13, 6:40 AM EDT	0	0	0
May 13, 7:00 AM EDT	0	0	0
May 13, 7:20 AM EDT	0	0	0
May 13, 7:40 AM EDT	0	0	0
May 13, 8:00 AM EDT	0	0	0
May 13, 8:20 AM EDT	0	0	0
May 13, 8:40 AM EDT	0	0	0
May 13, 9:00 AM EDT	0	0	0
May 13, 9:20 AM EDT	0	0	0
May 13, 9:40 AM EDT	0	0	0
May 13, 10:00 AM EDT	0	0	0
May 13, 10:20 AM EDT	0	0	0
May 13, 10:40 AM EDT	0	0	0
May 13, 11:00 AM EDT	0	0	0
May 13, 11:20 AM EDT	0	0	0
May 13, 11:40 AM EDT	0	0	0
May 13, 12:00 PM EDT	0	0	0
May 13, 12:20 PM EDT	0	0	0
May 13, 12:40 PM EDT	0	0	0
May 13, 1:00 PM EDT	0	0	0
May 13, 1:20 PM EDT	0	0	0
May 13, 1:40 PM EDT	0	0	0
May 13, 2:00 PM EDT	0	0	0
May 13, 2:20 PM EDT	0	0	0
May 13, 2:40 PM EDT	0	0	0
May 13, 3:00 PM EDT	0	0	0
May 13, 3:20 PM EDT	0	0	0
May 13, 3:40 PM EDT	0	0	0
May 13, 4:00 PM EDT	0	0	0
May 13, 4:20 PM EDT	0	0	0
May 13, 4:40 PM EDT	0	0	0
May 13, 5:00 PM EDT	0	0	0
May 13, 5:20 PM EDT	0	0	0
May 13, 5:40 PM EDT	0	0	0
May 13, 6:00 PM EDT	0	0	0
May 13, 6:20 PM EDT	0	0	0
May 13, 6:40 PM EDT	0	0	0
May 13, 7:00 PM EDT	0	0	0
May 13, 7:20 PM EDT	0	0	0
May 13, 7:40 PM EDT	0	0	0
May 13, 8:00 PM EDT	0	0	0
May 13, 8:20 PM EDT	0	0	0
May 13, 8:40 PM EDT	0	0	0
May 13, 9:00 PM EDT	0	0	0
May 13, 9:20 PM EDT	0	0	0
May 13, 9:40 PM EDT	0	0	0
May 13, 10:00 PM EDT	0	0	0
May 13, 10:20 PM EDT	0	0	0
May 13, 10:40 PM EDT	0	0	0
May 13, 11:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	29 minutes ago
Vancouver	Internet	3 hours ago
Vancouver	Internet	23 hours ago
North Vancouver	Wi-fi	1 day ago
Vancouver	TV	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

27 recent signals

29 minutes ago

North Vancouver

2 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

Travel by Rempel (@TRempel604) reported 4 minutes ago from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
ABALI (@G_ABALI_S) reported 10 minutes ago from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Monique Cloutier (@cloutier68) reported 10 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Curtis (@Jones_NS99) reported 11 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Leandro Santos (@ls69360) reported 14 minutes ago from Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
Crystal (@theMediaChick) reported 17 minutes ago from Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 18 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
shea (@sheaC_3) reported 20 minutes ago from Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
D Mac. (@macrae_donnie) reported 21 minutes ago from Vancouver, British Columbia
@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in
Thomas Gautreau (@TomGautreau) reported 21 minutes ago from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
Gatthew Mriffeth (@mattgriffeth) reported 23 minutes ago from New Westminster, British Columbia
@LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well
David Schreck (@StrategicThghts) reported 27 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Prairie Paul (@PaulDoroshenko) reported 28 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Michael Cuddihy (@Wbaz54) reported 43 minutes ago from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia
I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”
Alex McRoberts (@webtwozero) reported 52 minutes ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
Jay Holtslander (@j_holtslander) reported 54 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Sean Calder (@vinifico) reported 55 minutes ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
Michael Brimer (@IMBrimer) reported 59 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
Alice, The Alice (@AliceTheAlice1) reported 60 minutes ago from Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported 6 minutes ago
@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
Vanessa (@Noosiekins) reported 6 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
Trina M. Lee (@TrinaMLee) reported 7 minutes ago
@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
Michelle Valancius (@howyougo) reported 8 minutes ago
Shaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp
Quinn Mason MD (@boondocksdoc) reported 10 minutes ago
@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 16 minutes ago
@Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.
DJ Phoenix (@DJPh03NiX) reported 19 minutes ago
@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 24 minutes ago
@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
Roger Wild (@rojwild) reported 25 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
Rick Alsop (@RickAlsop) reported 30 minutes ago
@Shawhelp how long will the Internet be down? My busiest day of the month