Shaw outages and service status in Burkeville, British Columbia

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, Richmond, Burnaby, and New Westminster.

City	Problem Type	Report Time
North Vancouver	Internet	2 hours ago
Vancouver	Internet	6 hours ago
North Vancouver	Internet	7 hours ago
Vancouver	Internet	1 day ago
Vancouver	TV	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

• 
  Travel by Rempel (@TRempel604) reported 3 seconds ago from Vancouver, British Columbia

  Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

• 
  Monique Cloutier (@cloutier68) reported 28 seconds ago from Vancouver, British Columbia

  @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

• 
  RitchWorld (@RitchWorld) reported 8 minutes ago from New Westminster, British Columbia

  @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

• 
  Colin Rose (@ColinRose) reported 12 minutes ago from Vancouver, British Columbia

  @Shawhelp is there a service issue I’m Vancouver? My internet is out...

• 
  Marcus Anderson (@InTheBluePaint) reported 14 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  ABALI (@G_ABALI_S) reported 27 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 28 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Quinn Mell-Cobb (@QuinnMellCobb) reported 29 minutes ago from Vancouver, British Columbia

  @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

• 
  David Schreck (@StrategicThghts) reported 33 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Mark Thirtle (@regattabred) reported 37 minutes ago from North Vancouver, British Columbia

  So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

• 
  Jessica Ruth (she/her) (@allen_jessica) reported 40 minutes ago from Vancouver, British Columbia

  @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

• 
  Moke (@mykeymause) reported 40 minutes ago from North Vancouver, British Columbia

  Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?

• 
  Manpreet Suhi (@ManpreetSuhi) reported 42 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Barb Snelgrove (@megamouthtweets) reported 43 minutes ago from Vancouver, British Columbia

  Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

• 
  BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  RitchWorld (@RitchWorld) reported 49 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  shea (@sheaC_3) reported 52 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Alice, The Alice (@AliceTheAlice1) reported 52 minutes ago from Burnaby, British Columbia

  @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

• 
  Rose Hillier (@rlhnyvr) reported 53 minutes ago from North Vancouver, British Columbia

  @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

• 
  Tom Beith (@Tbeithnow) reported 59 minutes ago from Vancouver, British Columbia

  @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 7 seconds ago

  @Shawhelp It took a few minutes to get back. I checked the HDMI connection, the WiFi signal which was fine & turned the TV off & on again

• 
  Dodie (@michifme) reported 31 seconds ago

  Omg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all 😡😡 #rogerssucks #shaw #rogers😡@Rogers @Shawhelp @ShawInfo

• 
  OC_2030 (@oc_2030_vision) reported 3 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 4 minutes ago

  @Shawhelp is there an outage in Calgary? I've got no TV and internet i think is down too. I've unplugged both modem and cable box, plugged back in and nothing

• 
  sarah (@punkwich) reported 6 minutes ago

  lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru

• 
  RogersHelps (@RogersHelps) reported 11 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  Sanjeev Lal (@Sanjeev_Lal72) reported 16 minutes ago

  @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

• 
  Matthew Johnson (@McJohnson922) reported 16 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Dave (@Danrek77) reported 17 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported 18 minutes ago

  @ShawInfo @Rogers Things got worse. Especially your customer service.