Shaw outages and service status in Burkeville, British Columbia

No problems detected

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Shaw generated 0 outage signals in the last 24 hours around Burkeville, including 0 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 29, 11:10 PM EDT.

Internet (72%)
Wi-fi (14%)
TV (7%)
Total Blackout (4%)
Phone (2%)
E-mail (1%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 30, 3:00 AM EDT	0	0
May 30, 3:20 AM EDT	0	0
May 30, 3:40 AM EDT	0	0
May 30, 4:00 AM EDT	0	0
May 30, 4:20 AM EDT	0	0
May 30, 4:40 AM EDT	0	0
May 30, 5:00 AM EDT	0	0
May 30, 5:20 AM EDT	0	0
May 30, 5:40 AM EDT	0	0
May 30, 6:00 AM EDT	0	0
May 30, 6:20 AM EDT	0	0
May 30, 6:40 AM EDT	0	0
May 30, 7:00 AM EDT	0	0
May 30, 7:20 AM EDT	0	0
May 30, 7:40 AM EDT	0	0
May 30, 8:00 AM EDT	0	0
May 30, 8:20 AM EDT	0	0
May 30, 8:40 AM EDT	0	0
May 30, 9:00 AM EDT	0	0
May 30, 9:20 AM EDT	0	0
May 30, 9:40 AM EDT	0	0
May 30, 10:00 AM EDT	0	0
May 30, 10:20 AM EDT	0	0
May 30, 10:40 AM EDT	0	0
May 30, 11:00 AM EDT	0	0
May 30, 11:20 AM EDT	0	0
May 30, 11:40 AM EDT	0	0
May 30, 12:00 PM EDT	0	0
May 30, 12:20 PM EDT	0	0
May 30, 12:40 PM EDT	0	0
May 30, 1:00 PM EDT	0	0
May 30, 1:20 PM EDT	0	0
May 30, 1:40 PM EDT	0	0
May 30, 2:00 PM EDT	0	0
May 30, 2:20 PM EDT	0	0
May 30, 2:40 PM EDT	0	0
May 30, 3:00 PM EDT	0	0
May 30, 3:20 PM EDT	0	0
May 30, 3:40 PM EDT	0	0
May 30, 4:00 PM EDT	0	0
May 30, 4:20 PM EDT	0	0
May 30, 4:40 PM EDT	0	0
May 30, 5:00 PM EDT	0	0
May 30, 5:20 PM EDT	0	0
May 30, 5:40 PM EDT	0	0
May 30, 6:00 PM EDT	0	0
May 30, 6:20 PM EDT	0	0
May 30, 6:40 PM EDT	0	0
May 30, 7:00 PM EDT	0	0
May 30, 7:20 PM EDT	0	0
May 30, 7:40 PM EDT	0	0
May 30, 8:00 PM EDT	0	0
May 30, 8:20 PM EDT	0	0
May 30, 8:40 PM EDT	0	0
May 30, 9:00 PM EDT	0	0
May 30, 9:20 PM EDT	0	0
May 30, 9:40 PM EDT	0	0
May 30, 10:00 PM EDT	0	0
May 30, 10:20 PM EDT	0	0
May 30, 10:40 PM EDT	0	0
May 30, 11:00 PM EDT	0	0
May 30, 11:20 PM EDT	0	0
May 30, 11:40 PM EDT	0	0
May 31, 12:00 AM EDT	0	0
May 31, 12:20 AM EDT	0	0
May 31, 12:40 AM EDT	0	0
May 31, 1:00 AM EDT	0	0
May 31, 1:20 AM EDT	0	0
May 31, 1:40 AM EDT	0	0
May 31, 2:00 AM EDT	0	0
May 31, 2:20 AM EDT	0	0
May 31, 2:40 AM EDT	0	0
May 31, 3:00 AM EDT	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Burnaby, New Westminster, and Richmond.

City	Problem Type	Report Time
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	2 days ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

1 day ago

North Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

Norm (@phoenix45photo) reported 11 seconds ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Tiffany Kalanj (@TiffanyKalanj) reported 8 minutes ago from Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
Jessica Ruth (she/her) (@allen_jessica) reported 9 minutes ago from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
Alex McRoberts (@webtwozero) reported 11 minutes ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
Alice, The Alice (@AliceTheAlice1) reported 15 minutes ago from Burnaby, British Columbia
@ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.
RitchWorld (@RitchWorld) reported 18 minutes ago from New Westminster, British Columbia
@Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.
Jeff Thorlacius (@jthor099) reported 21 minutes ago from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Yvonne Bray (@PSPilates) reported 21 minutes ago from West End, British Columbia
@Shawhelp Blue curve not working once again
Jeff Thorlacius (@jthor099) reported 24 minutes ago from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
India Barnardo (@Indi_pops) reported 25 minutes ago from Westmount, British Columbia
@Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!
BdblE (@MsYouDoYou) reported 27 minutes ago from Burnaby, British Columbia
@RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.
Mark Thirtle (@regattabred) reported 30 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Chris Falskow (@falskow) reported 31 minutes ago from Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
Jessy (@CoachDhillon) reported 39 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 43 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
Prairie Paul (@PaulDoroshenko) reported 43 minutes ago from Vancouver, British Columbia
@ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.
Janet George (@hcartet) reported 44 minutes ago from North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
colored pencil (@singh_sp) reported 46 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Jay Holtslander (@j_holtslander) reported 51 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
Kim Coleman (@kimc555) reported 52 minutes ago from North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Mr. C (@Me_Caramidaru) reported 1 minute ago
@Shawhelp Surrey Internet service down? again?
D (@superdaddoo) reported 9 minutes ago
@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
bc_2027 (@bc_2030_vision) reported 9 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
Guy_Barnabe (@GuyBarnabe) reported 10 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
Dave (@Danrek77) reported 10 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Roger Wild (@rojwild) reported 13 minutes ago
@Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time
Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 15 minutes ago
@Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?
Rick Alsop (@RickAlsop) reported 17 minutes ago
@Shawhelp I an not a Rogers customer. They have no idea who i am.
bc_2027 (@bc_2025_vision) reported 17 minutes ago
@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
Arnold K (Taylor's Version) (@aroc88) reported 20 minutes ago
@Shawhelp Nothing has been updated since 1248pm. This sucks.