Shaw outages and service status in Burkeville, British Columbia

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Total Blackout	14 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago
Vancouver	Internet	3 days ago
Vancouver	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

• 
  ashishdani (@ashishdani) reported 3 minutes ago from Vancouver, British Columbia

  @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

• 
  David Schreck (@StrategicThghts) reported 5 minutes ago from North Vancouver, British Columbia

  @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 5 minutes ago from Vancouver, British Columbia

  Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

• 
  Jeff Thorlacius (@jthor099) reported 6 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• 
  BdblE (@MsYouDoYou) reported 7 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  ABALI (@G_ABALI_S) reported 8 minutes ago from Vancouver, British Columbia

  @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

• 
  Sophie Straith (@sophiestraith) reported 13 minutes ago from Westmount, British Columbia

  @Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.

• 
  shea (@sheaC_3) reported 18 minutes ago from Burnaby, British Columbia

  I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

• 
  Jay Holtslander (@j_holtslander) reported 22 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported 25 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

• 
  Uli Laue (@ulilaue) reported 27 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in East Van

• 
  Manpreet Suhi (@ManpreetSuhi) reported 28 minutes ago from Burnaby, British Columbia

  @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

• 
  Michelle Carter (she,her,hers) (@Britbirdvancity) reported 47 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

• 
  BdblE (@MsYouDoYou) reported 48 minutes ago from Burnaby, British Columbia

  So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

• 
  Barb Snelgrove (@megamouthtweets) reported 48 minutes ago from Vancouver, British Columbia

  Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

• 
  Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 50 minutes ago from New Westminster, British Columbia

  @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

• 
  Andie Stewart (@Andiecamille) reported 53 minutes ago from Vancouver, British Columbia

  @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

• 
  Stylebysarahbraim (@SarahBraim) reported 54 minutes ago from Vancouver, British Columbia

  @ShawInfo your service is horrible

• 
  Michael Brimer (@IMBrimer) reported 55 minutes ago from Vancouver, British Columbia

  @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

• 
  Alan Alilo (@AliloAlan) reported 59 minutes ago from Vancouver, British Columbia

  @Shawhelp hi i wonder i always has problem with my bills

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uprise Edmonton (Formerly Mixed Journalism) (@UpriseEdmonton) reported 10 minutes ago

  @Shawhelp Outage in Edmonton and surrounding towns! Please provide some sort of update.

• 
  OC_2030 (@oc_2030_vision) reported 14 minutes ago

  @Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.

• 
  Ugabug (@MaryPChipman) reported 15 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did

• 
  Summer (@snowyday15) reported 15 minutes ago

  @Shawhelp Its up, but its very slow

• 
  Tyler ❄☕☃ (@Valomir) reported 16 minutes ago

  @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Rick Alsop (@RickAlsop) reported 23 minutes ago

  @Shawhelp how long will the Internet be down? My busiest day of the month

• 
  Vanessa (@Noosiekins) reported 23 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  j@stW@tching (@j4stW4tching) reported 23 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 33 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.