Shaw outages and service status in Burkeville, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Burkeville, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 11, 4:32 AM EDT.

Internet (67%)
Wi-fi (14%)
TV (12%)
Total Blackout (4%)
E-mail (2%)
Phone (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burkeville	Baseline
May 10, 2:40 PM EDT	0	0	0
May 10, 3:00 PM EDT	0	0	0
May 10, 3:20 PM EDT	0	0	0
May 10, 3:40 PM EDT	0	0	0
May 10, 4:00 PM EDT	0	0	0
May 10, 4:20 PM EDT	0	0	0
May 10, 4:40 PM EDT	0	0	0
May 10, 5:00 PM EDT	0	0	0
May 10, 5:20 PM EDT	0	0	0
May 10, 5:40 PM EDT	0	0	0
May 10, 6:00 PM EDT	0	0	0
May 10, 6:20 PM EDT	0	0	0
May 10, 6:40 PM EDT	0	0	0
May 10, 7:00 PM EDT	0	0	0
May 10, 7:20 PM EDT	0	0	0
May 10, 7:40 PM EDT	0	0	0
May 10, 8:00 PM EDT	0	0	0
May 10, 8:20 PM EDT	0	0	0
May 10, 8:40 PM EDT	0	0	0
May 10, 9:00 PM EDT	0	0	0
May 10, 9:20 PM EDT	0	0	0
May 10, 9:40 PM EDT	0	0	0
May 10, 10:00 PM EDT	0	0	0
May 10, 10:20 PM EDT	0	0	0
May 10, 10:40 PM EDT	0	0	0
May 10, 11:00 PM EDT	0	0	0
May 10, 11:20 PM EDT	0	0	0
May 10, 11:40 PM EDT	0	0	0
May 11, 12:00 AM EDT	0	0	0
May 11, 12:20 AM EDT	0	0	0
May 11, 12:40 AM EDT	0	0	0
May 11, 1:00 AM EDT	0	0	0
May 11, 1:20 AM EDT	0	0	0
May 11, 1:40 AM EDT	0	0	0
May 11, 2:00 AM EDT	0	0	0
May 11, 2:20 AM EDT	0	0	0
May 11, 2:40 AM EDT	0	0	0
May 11, 3:00 AM EDT	0	0	0
May 11, 3:20 AM EDT	0	0	0
May 11, 3:40 AM EDT	0	0	0
May 11, 4:00 AM EDT	0	0	0
May 11, 4:20 AM EDT	0	0	0
May 11, 4:40 AM EDT	0	0	0
May 11, 5:00 AM EDT	0	0	0
May 11, 5:20 AM EDT	0	0	0
May 11, 5:40 AM EDT	0	0	0
May 11, 6:00 AM EDT	0	0	0
May 11, 6:20 AM EDT	0	0	0
May 11, 6:40 AM EDT	0	0	0
May 11, 7:00 AM EDT	0	0	0
May 11, 7:20 AM EDT	0	0	0
May 11, 7:40 AM EDT	0	0	0
May 11, 8:00 AM EDT	0	0	0
May 11, 8:20 AM EDT	0	0	0
May 11, 8:40 AM EDT	0	0	0
May 11, 9:00 AM EDT	0	0	0
May 11, 9:20 AM EDT	0	0	0
May 11, 9:40 AM EDT	0	0	0
May 11, 10:00 AM EDT	0	0	0
May 11, 10:20 AM EDT	0	0	0
May 11, 10:40 AM EDT	0	0	0
May 11, 11:00 AM EDT	0	0	0
May 11, 11:20 AM EDT	0	0	0
May 11, 11:40 AM EDT	0	0	0
May 11, 12:00 PM EDT	0	0	0
May 11, 12:20 PM EDT	0	0	0
May 11, 12:40 PM EDT	0	0	0
May 11, 1:00 PM EDT	0	0	0
May 11, 1:20 PM EDT	0	0	0
May 11, 1:40 PM EDT	0	0	0
May 11, 2:00 PM EDT	0	0	0
May 11, 2:20 PM EDT	0	0	0
May 11, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, New Westminster, Richmond, and Burnaby.

City	Problem Type	Report Time
Vancouver	Internet	10 hours ago
Vancouver	Internet	18 hours ago
Vancouver	Internet	24 hours ago
Vancouver	Wi-fi	1 day ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago

Nearby cities with recent reports

Vancouver

27 recent signals

10 hours ago

North Vancouver

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

BdblE (@MsYouDoYou) reported 24 seconds ago from Burnaby, British Columbia
So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.
Christopher Scott (@ChrisCScott) reported 2 minutes ago from Burnaby, British Columbia
@Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.
colored pencil (@singh_sp) reported 6 minutes ago from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
Graham Mcphee (@gamcphee) reported 7 minutes ago from Burnaby, British Columbia
@Shawhelp Many problems with television reception . All day.
Travel by Rempel (@TRempel604) reported 9 minutes ago from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
Jeff Thorlacius (@jthor099) reported 12 minutes ago from Vancouver, British Columbia
@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?
Tri (@geekdad604) reported 15 minutes ago from North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
ABALI (@G_ABALI_S) reported 17 minutes ago from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Susan Parker (@docsparker) reported 18 minutes ago from Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
Peter Meiszner (@PeterMeiszner) reported 22 minutes ago from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
Tracy ترايسي (@tracyglennYVR) reported 24 minutes ago from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
Curtis (@Jones_NS99) reported 24 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Alex McRoberts (@webtwozero) reported 33 minutes ago from North Vancouver, British Columbia
@Shawhelp seeing an outage in North Vancouver?
macaroni in a pot (@jooooodooolp) reported 35 minutes ago from Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
Mark Thirtle (@regattabred) reported 40 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Anne (@pambh65) reported 40 minutes ago from Burnaby, British Columbia
@Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!
Prairie Paul (@PaulDoroshenko) reported 49 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Craig Minielly (@craigminielly) reported 56 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Monique Cloutier (@cloutier68) reported 57 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
Chris Falskow (@falskow) reported 58 minutes ago from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

O.A (@dae_j01) reported 4 minutes ago
@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
Dave (@Danrek77) reported 4 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
Drimint (@RisenRealm) reported 5 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Summer (@snowyday15) reported 6 minutes ago
@Shawhelp Its up, but its very slow
Shari O'Neill (@ShariONeill12) reported 6 minutes ago
@Shawhelp is the internet down in Anmore along East Road? No connection happening.
nobody.hky (@nobodyhky) reported 8 minutes ago
Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
Lynelle (@Bogey_Putt) reported 9 minutes ago
@Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?
Eden☦️ (@eden14900) reported 15 minutes ago
@Shawhelp Outage issues in north haven
Vanessa (@Noosiekins) reported 18 minutes ago
@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
Guy_Barnabe (@GuyBarnabe) reported 19 minutes ago
@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…