Shaw outages and service status in Burkeville, British Columbia

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Shaw generated 2 outage signals in the last 24 hours around Burkeville, including 2 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 1, 12:22 PM EDT.

Internet (67%)
TV (15%)
Wi-fi (10%)
Total Blackout (4%)
E-mail (3%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Burkeville	Baseline
Apr 30, 2:40 PM EDT	0	0	0
Apr 30, 3:00 PM EDT	0	0	0
Apr 30, 3:20 PM EDT	0	0	0
Apr 30, 3:40 PM EDT	0	0	0
Apr 30, 4:00 PM EDT	0	0	0
Apr 30, 4:20 PM EDT	0	0	0
Apr 30, 4:40 PM EDT	0	0	0
Apr 30, 5:00 PM EDT	0	0	0
Apr 30, 5:20 PM EDT	0	0	0
Apr 30, 5:40 PM EDT	0	0	0
Apr 30, 6:00 PM EDT	0	0	0
Apr 30, 6:20 PM EDT	0	0	0
Apr 30, 6:40 PM EDT	0	0	0
Apr 30, 7:00 PM EDT	0	0	0
Apr 30, 7:20 PM EDT	0	0	0
Apr 30, 7:40 PM EDT	0	0	0
Apr 30, 8:00 PM EDT	0	0	0
Apr 30, 8:20 PM EDT	0	0	0
Apr 30, 8:40 PM EDT	0	0	0
Apr 30, 9:00 PM EDT	0	0	0
Apr 30, 9:20 PM EDT	0	0	0
Apr 30, 9:40 PM EDT	0	0	0
Apr 30, 10:00 PM EDT	0	0	0
Apr 30, 10:20 PM EDT	0	0	0
Apr 30, 10:40 PM EDT	0	0	0
Apr 30, 11:00 PM EDT	0	0	0
Apr 30, 11:20 PM EDT	0	0	0
Apr 30, 11:40 PM EDT	0	0	0
May 1, 12:00 AM EDT	0	0	0
May 1, 12:20 AM EDT	0	0	0
May 1, 12:40 AM EDT	0	0	0
May 1, 1:00 AM EDT	0	0	0
May 1, 1:20 AM EDT	0	0	0
May 1, 1:40 AM EDT	0	0	0
May 1, 2:00 AM EDT	0	0	0
May 1, 2:20 AM EDT	0	0	0
May 1, 2:40 AM EDT	0	0	0
May 1, 3:00 AM EDT	0	0	0
May 1, 3:20 AM EDT	0	0	0
May 1, 3:40 AM EDT	0	0	0
May 1, 4:00 AM EDT	0	0	0
May 1, 4:20 AM EDT	0	0	0
May 1, 4:40 AM EDT	0	0	0
May 1, 5:00 AM EDT	0	0	0
May 1, 5:20 AM EDT	0	0	0
May 1, 5:40 AM EDT	0	0	0
May 1, 6:00 AM EDT	0	0	0
May 1, 6:20 AM EDT	0	0	0
May 1, 6:40 AM EDT	0	0	0
May 1, 7:00 AM EDT	0	0	0
May 1, 7:20 AM EDT	0	0	0
May 1, 7:40 AM EDT	0	0	0
May 1, 8:00 AM EDT	0	0	0
May 1, 8:20 AM EDT	0	0	0
May 1, 8:40 AM EDT	0	0	0
May 1, 9:00 AM EDT	0	0	0
May 1, 9:20 AM EDT	0	0	0
May 1, 9:40 AM EDT	0	0	0
May 1, 10:00 AM EDT	0	0	0
May 1, 10:20 AM EDT	0	0	0
May 1, 10:40 AM EDT	0	0	0
May 1, 11:00 AM EDT	0	0	0
May 1, 11:20 AM EDT	0	0	0
May 1, 11:40 AM EDT	0	0	0
May 1, 12:00 PM EDT	0	0	0
May 1, 12:20 PM EDT	0	0	0
May 1, 12:40 PM EDT	0	0	0
May 1, 1:00 PM EDT	0	0	0
May 1, 1:20 PM EDT	0	0	0
May 1, 1:40 PM EDT	0	0	0
May 1, 2:00 PM EDT	0	0	0
May 1, 2:20 PM EDT	0	0	0
May 1, 2:40 PM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Richmond, Burnaby, and North Vancouver.

City	Problem Type	Report Time
Vancouver	Internet	2 hours ago
Vancouver	Internet	13 hours ago
Vancouver	Internet	1 day ago
Vancouver	Total Blackout	1 day ago
Vancouver	Internet	2 days ago
Vancouver	Wi-fi	3 days ago

Nearby cities with recent reports

Vancouver

14 recent signals

2 hours ago

New Westminster

1 recent signals

4 days ago

Richmond

1 recent signals

6 days ago

Community Discussion

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Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

Sean Calder (@vinifico) reported 44 seconds ago from Vancouver, British Columbia
Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp
SuzieCanuck🇨🇦 (@SuzieCanuck) reported 3 minutes ago from Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
Leandro Santos (@ls69360) reported 7 minutes ago from Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
Curtis (@Jones_NS99) reported 8 minutes ago from North Vancouver, British Columbia
@Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.
Tazim Damji (@tazimdamji) reported 10 minutes ago from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
Sophie Straith (@sophiestraith) reported 10 minutes ago from Westmount, British Columbia
@Shawhelp just want to give you guys a heads up that our cable went down from the snow! I’m sure neighbours are experiencing the same problem.
Jeff Thorlacius (@jthor099) reported 11 minutes ago from Vancouver, British Columbia
@Shawhelp Nope, ever since I upgraded my service that's all been fine.
Rob Grey (@rgrey1) reported 11 minutes ago from Westmount, British Columbia
@Shawhelp You guys said you call me in the next 24 hours it's been 25 from your customer service manager do you think they're going to call me? Should I wait by my phone? Why have you not called me
Pattycakes🍰 (@patricklabelle7) reported 11 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
Mark Thirtle (@regattabred) reported 12 minutes ago from North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
west coast homo (@jowdoof) reported 13 minutes ago from Burnaby, British Columbia
@Shawhelp hi i need to know it theres outage in my area?
Sean Vanderfluit (@Vanderfluit) reported 15 minutes ago from Richmond, British Columbia
@Shawhelp ...especially since it's been almost two hours since I was told I'd been sent an email confirming the appointment, yet nothing. I wonder if the other customer got it instead. 😕
Jennifer West (@Westjet007) reported 24 minutes ago from Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
shea (@sheaC_3) reported 25 minutes ago from Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
macaroni in a pot (@jooooodooolp) reported 33 minutes ago from Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
Prairie Paul (@PaulDoroshenko) reported 36 minutes ago from Vancouver, British Columbia
Every time I contact @ShawInfo to have some service or set up, every single time they screw it up. And again today. More competition would be better than less.
Craig Minielly (@craigminielly) reported 42 minutes ago from Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
Jessica Ruth (she/her) (@allen_jessica) reported 56 minutes ago from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
Jeff Thorlacius (@jthor099) reported 58 minutes ago from Vancouver, British Columbia
@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.
Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported 58 minutes ago from New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Release the files (@BlackBlazeE) reported 17 seconds ago
No stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported 56 seconds ago
@Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems
Jasmine Kaur G (@jgarcha) reported 3 minutes ago
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
Gerrit Heikamp (@gerrit_heikamp) reported 3 minutes ago
@Shawhelp A technician was here because of the poor signal that we have. He replaced the router and indicated that all is well. We still have a poor signal causing poor television reception.
It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 4 minutes ago
Hey @FP_Champagne so you allowed the Shaw/Rogers merger to happen, now there are hundreds of thousands/millions of users with no internet or phone service in many parts of Canada. What gives? Time to start giving these conglomerates LARGE fines! @ShawInfo @Rogers
Drimint (@RisenRealm) reported 5 minutes ago
@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
Dave (@Danrek77) reported 6 minutes ago
@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
Chris (@PoCoello) reported 7 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless
j@stW@tching (@j4stW4tching) reported 15 minutes ago
@Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?
Vanessa (@Noosiekins) reported 15 minutes ago
Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?