Shaw

Shaw Outage Report in Burkeville, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Burkeville, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Burkeville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Burkeville, British Columbia 12/28/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Burkeville, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Delta and Richmond.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Burkeville, British Columbia

Latest outage, problems and issue reports in Burkeville and nearby locations:

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • loop1277 Crystall (@loop1277) reported from Vancouver, British Columbia

    @Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • BarbersRBetter Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia

    @Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • Wbaz54 Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia

    @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    Totally fed up with Shaw. Audio cuts out repeatedly and it’s always the same responses which never fix the issue. Numerous complaints re same and pixelation. @Shawhelp

  • PSPilates Yvonne Bray (@PSPilates) reported from West End, British Columbia

    @Shawhelp I tried BlueCurve. Since an outage, I have pixelation, sound drops multiple times in last 3 days. It is TV shows and recorded shows. I have done all the resetting both modem and BlueCurve box to no avail and I moved the modem to a higher level. So what is the solution?

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

  • ls69360 Leandro Santos (@ls69360) reported from Burnaby, British Columbia

    @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • rlhnyvr Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • haigtweets Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia

    @Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

  • ulilaue Uli Laue (@ulilaue) reported from Richmond, British Columbia

    @WayneFougere @Shawhelp Have you checked the outage map? Bernice thought she had issues but hers was battery related.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielleASigne Danielle (she/her) (@DanielleASigne) reported

    @L__Baldwin @Shawhelp we have Wifi. Shaw customer here.

  • kiddles19 Kylie Vanloo (@kiddles19) reported

    @Shawhelp is service in Calgary down? Been 25 min of no service

  • zerochilllll i’m kristina, & i have zero chill (@zerochilllll) reported

    4th @ShawInfo tech is here since mid-August and he can’t get any modem or cable to work. We pay ~$250/month for the highest cable+internet and still have BAD wifi (if at all) and it’s beyond frustrating. Plus, when I call, tech support says it’s my fault! 😤

  • gfliverpool9966 #GFL40 #GFLXL 🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (@gfliverpool9966) reported from Winnipeg, Manitoba

    @Shawhelp Since you wouldn’t help run even a 100+ feet of CAT5 cable from a modem that is located in the dining room/living room of a house to somewhere downstairs in one of the rooms that I have via a tech call. I can say this employment opportunity goodbye 👋🏾👋🏾👋🏾👋🏾👋🏾

  • pennyandrusty Penny and Rusty (@pennyandrusty) reported

    @Shawhelp broadcast service out since this am but you're not showing it on your website. Already called in and they said they didn't know why you weren't putting the outage on your website

  • rslade Robert Slade (@rslade) reported

    As usual, @ShawInfo is having problems with various parts of it's Internet system, and @Shawhelp is unable to resolve any problems. At the moment, @ShawInfo's Webmail is mostly unreachable, and, when you can reach it, the login server is unreachable ...

  • srose180 Sammy (@srose180) reported

    @Shawhelp is Calgary SE reporting an outage at all? I had my cable go out?

  • ECryptyd Elizabeth (@ECryptyd) reported

    The worst part of upgrading the Cable Tv box is that channel surfing now includes "you're not subscribed to this channel" 🙄 Is there any way to hide unsubscribed channels so I can channel surf in peace or is this just a fun feature of capitalism? @Shawhelp

  • drevrpg Hodgepodgepoc'oween (@drevrpg) reported

    @Shawhelp are we having an outage in southeast Edmonton?

  • whoa_parker parker (@whoa_parker) reported

    @zerochilllll @ShawInfo The telecom scene has gotten SO bad