Shaw outages and service status in Fort Langley, British Columbia

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Shaw generated 3 outage signals in the last 24 hours around Fort Langley, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 22, 11:37 PM EDT.

Internet (64%)
TV (13%)
E-mail (9%)
Wi-fi (9%)
Phone (4%)
Total Blackout (2%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Fort Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Fort Langley	Baseline
Apr 22, 1:00 AM EDT	0	0	0
Apr 22, 1:20 AM EDT	0	0	0
Apr 22, 1:40 AM EDT	0	0	0
Apr 22, 2:00 AM EDT	0	0	0
Apr 22, 2:20 AM EDT	0	0	0
Apr 22, 2:40 AM EDT	0	0	0
Apr 22, 3:00 AM EDT	0	0	0
Apr 22, 3:20 AM EDT	0	0	0
Apr 22, 3:40 AM EDT	0	0	0
Apr 22, 4:00 AM EDT	0	0	0
Apr 22, 4:20 AM EDT	0	0	0
Apr 22, 4:40 AM EDT	0	0	0
Apr 22, 5:00 AM EDT	0	0	0
Apr 22, 5:20 AM EDT	0	0	0
Apr 22, 5:40 AM EDT	0	0	0
Apr 22, 6:00 AM EDT	0	0	0
Apr 22, 6:20 AM EDT	0	0	0
Apr 22, 6:40 AM EDT	0	0	0
Apr 22, 7:00 AM EDT	0	0	0
Apr 22, 7:20 AM EDT	0	0	0
Apr 22, 7:40 AM EDT	0	0	0
Apr 22, 8:00 AM EDT	0	0	0
Apr 22, 8:20 AM EDT	0	0	0
Apr 22, 8:40 AM EDT	0	0	0
Apr 22, 9:00 AM EDT	0	0	0
Apr 22, 9:20 AM EDT	0	0	0
Apr 22, 9:40 AM EDT	0	0	0
Apr 22, 10:00 AM EDT	0	0	0
Apr 22, 10:20 AM EDT	0	0	0
Apr 22, 10:40 AM EDT	0	0	0
Apr 22, 11:00 AM EDT	0	0	0
Apr 22, 11:20 AM EDT	0	0	0
Apr 22, 11:40 AM EDT	0	0	0
Apr 22, 12:00 PM EDT	0	0	0
Apr 22, 12:20 PM EDT	0	0	0
Apr 22, 12:40 PM EDT	0	0	0
Apr 22, 1:00 PM EDT	0	0	0
Apr 22, 1:20 PM EDT	0	0	0
Apr 22, 1:40 PM EDT	0	0	0
Apr 22, 2:00 PM EDT	0	0	0
Apr 22, 2:20 PM EDT	0	0	0
Apr 22, 2:40 PM EDT	0	0	0
Apr 22, 3:00 PM EDT	0	0	0
Apr 22, 3:20 PM EDT	0	0	0
Apr 22, 3:40 PM EDT	0	0	0
Apr 22, 4:00 PM EDT	0	0	0
Apr 22, 4:20 PM EDT	0	0	0
Apr 22, 4:40 PM EDT	0	0	0
Apr 22, 5:00 PM EDT	0	0	0
Apr 22, 5:20 PM EDT	0	0	0
Apr 22, 5:40 PM EDT	0	0	0
Apr 22, 6:00 PM EDT	0	0	0
Apr 22, 6:20 PM EDT	0	0	0
Apr 22, 6:40 PM EDT	0	0	0
Apr 22, 7:00 PM EDT	0	0	0
Apr 22, 7:20 PM EDT	0	0	0
Apr 22, 7:40 PM EDT	0	0	0
Apr 22, 8:00 PM EDT	0	0	0
Apr 22, 8:20 PM EDT	0	0	0
Apr 22, 8:40 PM EDT	0	0	0
Apr 22, 9:00 PM EDT	0	0	0
Apr 22, 9:20 PM EDT	0	0	0
Apr 22, 9:40 PM EDT	0	0	0
Apr 22, 10:00 PM EDT	0	0	0
Apr 22, 10:20 PM EDT	0	0	0
Apr 22, 10:40 PM EDT	0	0	0
Apr 22, 11:00 PM EDT	0	0	0
Apr 22, 11:20 PM EDT	0	0	0
Apr 22, 11:40 PM EDT	0	0	0
Apr 23, 12:00 AM EDT	0	0	0
Apr 23, 12:20 AM EDT	0	0	0
Apr 23, 12:40 AM EDT	0	0	0
Apr 23, 1:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Fort Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Coquitlam, Pitt Meadows, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, and Langley.

City	Problem Type	Report Time
Surrey	Internet	2 hours ago
Surrey	Internet	15 hours ago
Surrey	Total Blackout	23 hours ago
Surrey	Wi-fi	2 days ago
Surrey	Internet	4 days ago
Surrey	Internet	7 days ago

Nearby cities with recent reports

Surrey

5 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Langley, British Columbia

Latest outage, problems and issue reports in Fort Langley and nearby locations:

Roland van Kaauwen (@DaddyR69) reported 12 minutes ago from Surrey, British Columbia
@ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡
Steven Lee (@steveleenow) reported 14 minutes ago from Surrey, British Columbia
@Shawhelp internet and cable are down in Surrey, British Columbia.
Stephen Fung (@stephenfung) reported 15 minutes ago from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
Tyler, The Creator (@ItsTylerG_) reported 17 minutes ago from Surrey, British Columbia
@Shawhelp you guys still down? i know there’s been service outages in Surrey n i’m currently affected, jus wanna know a possible ETA :)
Katrina Albert (@katrina_albert) reported 19 minutes ago from Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 20 minutes ago from Port Coquitlam, British Columbia
@ShawInfo internet not operating, problem???
Scuderia F1 Podcast (@ScuderiaF1Pod) reported 20 minutes ago from Coquitlam, British Columbia
@Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.
Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 22 minutes ago from Surrey, British Columbia
Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.
Travis Hill (@triple_aardvark) reported 22 minutes ago from Surrey, British Columbia
@ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.
Ursula Maxwell-Lewis (@YouTravel) reported 26 minutes ago from Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
Brad Thiessen (@Zharphyn) reported 32 minutes ago from Maple Ridge, British Columbia
@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
Heist (@TheHeistMonkey) reported 33 minutes ago from Surrey, British Columbia
@Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.
Steve Rowe 🇬🇧🇪🇺🇨🇦 (@stevendrowe) reported 34 minutes ago from Surrey, British Columbia
@Shawhelp Issues you never respond to 2 - why is there continuous poor sound quality on BBC and MSNBC (breaks up at frequent intervals). This is what I want to complain about.
IndoHoops Canada (@IndoHoops) reported 44 minutes ago from Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
Ben (@bguanzon) reported 46 minutes ago from Surrey, British Columbia
@Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!
Robyn ⸸ Graves (@satanic__panic) reported 47 minutes ago from Surrey, British Columbia
@Shawhelp Surrey wifi seems to be completely down just heads up
Heist (@TheHeistMonkey) reported 53 minutes ago from Surrey, British Columbia
@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.
Chad Rissanen (@chadrissanen) reported 57 minutes ago from Surrey, British Columbia
@Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus
Rob Menzies (@PocoPipe) reported 58 minutes ago from Port Coquitlam, British Columbia
@Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)
⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 58 minutes ago from Surrey, British Columbia
@Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Matthew Johnson (@McJohnson922) reported 5 minutes ago
@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
Trevor Butte (@The_Butte_Man) reported 6 minutes ago
@Shawhelp my home phone will dial out but not in please help
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago
@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
AndorianIP(AiP)🐍 (@AndorianIP) reported 9 minutes ago
@Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.
Shari O'Neill (@ShariONeill12) reported 9 minutes ago
@Shawhelp is the internet down in Anmore along East Road? No connection happening.
Deborah Pineda (@pineda_deborah) reported 13 minutes ago
@Shawhelp is the Abbeydale area having internet issues? My internet is super slow 🥹🥹🥹
bc_2027 (@bc_2030_vision) reported 14 minutes ago
@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 15 minutes ago
@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago
@Shawhelp - I pay internet just to have it cut out for close to an hour every day when I come home from work. If this continues, I’m going to ask for a discounted rate, or change providers to either @Bell or @TELUS. $110 dollars for this kind of service is uncalled for.
Chris (@PoCoello) reported 22 minutes ago
@Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless