Shaw Outage Report in Fort Langley, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Langley, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Shaw
Shaw is having issues since 12:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Fort Langley, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Langley, Surrey, Coquitlam, Aberdeen, Maple Ridge, Port Coquitlam, Abbotsford and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Vancouver |
||
| Coquitlam |
Internet | |
| Langley |
Internet | |
| Surrey |
Internet | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Fort Langley, British Columbia
Latest outage, problems and issue reports in Fort Langley and nearby locations:
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
@Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.
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Taylor Nicole Walker
(@iStayTaylored8) reported
from
Surrey, British Columbia
Damn @ShawInfo “25-30 minute wait time” my ass...been on hold for over an hour 😑😑😑
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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J.kamoh
(@JasonKamoh) reported
from
Abbotsford, British Columbia
@Shawhelp Hey @Shawhelp My internet is down!!!
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IndoHoops Canada
(@IndoHoops) reported
from
Surrey, British Columbia
Waiting for the day that @ShawInfo gets @NBATV on HD. Can’t even watch League Pass games due to the dumb blackout rules. #AnnualTweet
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
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Poppy
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️🌈
(@stevendrowe) reported
from
Surrey, British Columbia
Looks like we suffered a @Shawhelp outage on both internet and tv around 11:15 to 11:30. Services are slow but appear to be coming back. #SurreyBC
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Ursula Maxwell-Lewis
(@YouTravel) reported
from
Surrey, British Columbia
@Shawhelp your agent Patricia in Brantford is supercilious, rude, overbearing and unhelpful #CustomerExperience
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Katrina Albert
(@katrina_albert) reported
from
Langley, British Columbia
@Shawhelp I’ve lost my tv/internet connection at least 4 times in the past 1.5 months and have been on hold on the phone for HOURS trying to fix the issue. This is not acceptable. Please DM me. I’m not a happy customer.
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Sonny Sahi
(@SSAHI80) reported
from
Surrey, British Columbia
@Shawhelp sent a few DM's no response...I guess being a loyal customer for about 20 years means nothing...anyhow forget it...going shop around my term expires with you at the end of this month. #disappointed #Shaw
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Tom Beith
(@Tbeithnow) reported
from
Vancouver, British Columbia
@Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Going Forward
(@goinkforward) reported
@kevinlovestech @Shawhelp Got or Hitron yesterday. Shaw technician had a long, difficult time getting it working. Dropped signal several times after that. If it acts up again I want another brand, not replacement. Many complaints on Internet. @Shawhelp
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Beckamax
(@beckamax) reported
@Shawhelp It's really hard to keep my kids connected to their online schooling when the internet service keeps going down. Entire community of Redcliff, Ab is having similar complaints last 2wks. Let's get things together shaw!
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Jim A
(@eastjl) reported
@Shawhelp is there an outage in the Greenview Dr NE Calgary area
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bx - Kevin Malinowski AB expat in ON, (he/us)
(@KMal_T8N) reported
@Shawhelp after the outage in St Albert my cable has come back but not my internet
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🇨🇦Nat🇺🇸🇿🇼
(@Natashae190) reported
@Shawhelp my tv and internet is not working I tried troubleshooting the route 6 times it's just an orange blinking light showing I am in Edmonton alberta
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🇨🇦Nat🇺🇸🇿🇼
(@Natashae190) reported
@Shawhelp @Adelheid_SCA I am having the same issue aswell my tv and internet both stopped working and it's just blinking orange light and l m in Edmonton as well
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Adelheid~TeamAZ
(@Adelheid_SCA) reported
@Shawhelp what's up in north side #YEG? Lost service. Anyone else?
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Zoey
(@zoeyjyvr) reported
I think @Shawhelp leaves you on read so they dont need to actually help you because you give up before they get to you.
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Edohotep
(@Edohotep) reported
I believe @Shawhelp (in person & social media) never honours/ fulfills a former client's request to stop with the snail mail. So I ask Internet Marketing division to stop it altogether & be a proper example to ShawTreeSpree #environmentalism. There's other ways to get clients.
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Radiant Yapper
(@ExtremeEnigmafy) reported
@Shawhelp the internet is down in Medicine Hat still and says fixed which is a lie as still not