1. Home
  2. Companies
  3. Shaw
  4. Fort Langley, British Columbia
Shaw

Shaw Outage Report in Fort Langley, British Columbia

Why is my Shaw service not working?

No problems detected

If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Fort Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Fort Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Surrey, Coquitlam, Port Coquitlam, Aberdeen, Coquitlam, Maple Ridge, and Langley.

CityProblem TypeReport Time
Pitt Meadows Wi-fi 1 day ago
Surrey Internet 2 days ago
Coquitlam Internet 3 days ago
Port Coquitlam E-mail 5 days ago
Surrey Internet 5 days ago
Surrey Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Fort Langley, British Columbia

Latest outage, problems and issue reports in Fort Langley and nearby locations:

  • 5150GmacSays
    Greg McDonald🇨🇦 (@5150GmacSays) reported from Langley, British Columbia

    @ShawInfo **** you Shaw, what ******** could you possibly be doing that requires an 8 hour service interruption on a Thursday before the clock strikes midnight?! This is bullshit!!!🖕

  • bguanzon
    Ben (@bguanzon) reported from Surrey, British Columbia

    @Shawhelp No updates and still no service (phone, internet and tv) since 8:00 PM last night. What kind of compensation is available for customers? And no updates! Ps: safety issue as no ability to use 911 by phone!!!!

  • fmengo
    Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • ItsTylerG_
    Tyler, The Creator (@ItsTylerG_) reported from Surrey, British Columbia

    @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

  • DaddyR69
    Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

  • chadrissanen
    Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • Vancity_AC
    AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @Shawhelp Why is cable down in Langley?

  • vicvirk
    Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • DaddyR69
    Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

  • YouTravel
    Ursula Maxwell Travels (@YouTravel) reported from Surrey, British Columbia

    Why do I pay @Shawhelp so much for Internet monthly and they tell me I'm 'unstable'?! Okay, to be precise "Your connection is unstable". Now, honestly! What next! 🥴

  • StevenCTripp
    Steve Tripp (@StevenCTripp) reported from Surrey, British Columbia

    @Shawhelp ...still finding it a annoying that we can’t even get a rough ETA window for service restoration in Surrey. Hydro’s outages always shows an updated ETA and it changes as the repairs proceed. Frustrating.

  • Amu3188
    amu (@Amu3188) reported from Surrey, British Columbia

    @Shawhelp We want to cancel our internet service. Can we do it online?

  • vicvirk
    Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • triple_aardvark
    Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @ShawInfo What on Earth is up with your phone support? My parents selected to receive a call back when an agent becomes available. The system called back immediately and put them on hold for almost an hour. They gave up.

  • fmengo
    Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

  • DaddyR69
    Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • corbettdoug
    Doug Corbett (@corbettdoug) reported from Port Coquitlam, British Columbia

    @Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug

  • TheHeistMonkey
    Heist (@TheHeistMonkey) reported from Surrey, British Columbia

    @Shawhelp any service interruptions in South Surrey British Columbia? Last 30 minutes blinking green light on my router.

  • triple_aardvark
    Travis Hill (@triple_aardvark) reported from Surrey, British Columbia

    @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • PBenitez77
    Pablo Benitez (@PBenitez77) reported

    @Shawhelp just curious if Shaw as issuse with @Sportsnet feed for the last 4 day my tv has pixel issues when watch my sports all other ch are ok just that one.I’ve done all reset requirements all of them and nothing it’s still doing it and it annoying

  • davemacdonald
    Dave Macdonald (@davemacdonald) reported

    .@Shawhelp is the absolute worst provider I ever had. After 2 years of cut cords, I missed some sports and favourite shows so I grabbed a 2-year contract including some streaming services. Every week something is broken and live or recordings are unwatchable.

  • tashavancity
    NL (@tashavancity) reported

    @Shawhelp is there an outage in West Vancouver?

  • tweetycee
    Brad (@tweetycee) reported

    @Shawhelp any reported internet issues in southwest Calgary at the moment?

  • StayCal20699501
    𝕊𝕥𝕒𝕪 ℂ𝕒𝕝𝕞 (@StayCal20699501) reported

    @Shawhelp well over twenty minutes and the only thing Shaw help did was send me a link to a chat where I was the only one there. This seems to be how Shaw Help works now because this is what has happened the past three times I tried to get help. Good luck if you need help.

  • OrderoftheAtom
    ImNotCrazy (@OrderoftheAtom) reported

    @Shawhelp It's excruciating getting the basics thrown in my face every time I ask Shaw for help. You guys need higher level support for people who know what they are talking about. Oh well, the tech you are sending tomorrow may be able to tell me why my services started working again.

  • pineda_deborah
    Deborah Pineda (@pineda_deborah) reported from Calgary, Alberta

    @Shawhelp good morning, my internet is down is there a problem in the

  • Nortina123
    TLC (@Nortina123) reported

    @Shawhelp extremely slow internet again in south calgary - very difficult working - any idea's if there is an issue, AGAIN

  • MeanLeaf
    Mean Leaf (@MeanLeaf) reported

    @winpegal @ShawInfo Yea, three seperate multiple hour maintenances in less in a month. Glad I never got a contract, it's ridiculous.

  • CuriousCDNKat
    Curious Kat (@CuriousCDNKat) reported

    @Noosiekins @Shawhelp Same here. Multiple issues with #shawcable. Tv channels, pvr, all dysfunctional…again/still. Lower mainland BC