Shaw outages and service status in Fort Langley, British Columbia

Problems in the last 24 hours in Fort Langley, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Fort Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Fort Langley, British Columbia

The most recent Shaw outage reports came from the following cities: Surrey, Langley, Maple Ridge, and Coquitlam.

City	Problem Type	Report Time
Surrey	Internet	12 hours ago
Surrey	Internet	1 day ago
Surrey	Internet	2 days ago
Surrey	Internet	3 days ago
Langley	Internet	3 days ago
Surrey	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Fort Langley, British Columbia

Latest outage, problems and issue reports in Fort Langley and nearby locations:

• 
  Roland van Kaauwen (@DaddyR69) reported 1 minute ago from Surrey, British Columbia

  @ShawInfo. 24/7 customer support, my *** !!! I’ve been 1st in the queu for almost 2 hours now. Did your people go home and leave me on hold ?!?!? 😡

• 
  Tyler, The Creator (@ItsTylerG_) reported 8 minutes ago from Surrey, British Columbia

  @Shawhelp my wifi is down on all my devices. Have reset the router and still nothing.

• 
  Johnson (@Schmidt_show) reported 9 minutes ago from Maple Ridge, British Columbia

  @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

• 
  Travis Hill (@triple_aardvark) reported 9 minutes ago from Surrey, British Columbia

  @Shawhelp I appreciate the reply, but my parents aren't on Twitter. Phone support is important both because not everyone is Internet savvy, and also because Internet connectivity is often the problem your customers are trying to contact you about.

• 
  Ursula Maxwell-Lewis (@YouTravel) reported 12 minutes ago from Surrey, British Columbia

  @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

• 
  America's ass (@CptManYak) reported 16 minutes ago from Surrey, British Columbia

  @ShawInfo fix ya damn internet thanks

• 
  Scuderia F1 Podcast (@ScuderiaF1Pod) reported 16 minutes ago from Coquitlam, British Columbia

  Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

• 
  Steven Rowe 🇬🇧🇪🇺🇨🇦🏳️‍🌈 (@stevendrowe) reported 17 minutes ago from Surrey, British Columbia

  @Shawhelp I don’t have time to keep going back and forth with you on outages, poor quality picture etc. We will call you of it happens again.

• 
  Poppy (@PickledGingerBC) reported 18 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 19 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  Chad Rissanen (@chadrissanen) reported 19 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  Brad Thiessen (@Zharphyn) reported 26 minutes ago from Maple Ridge, British Columbia

  @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

• 
  Niners North (Vancouver, BC) (@NinersNorth) reported 31 minutes ago from Coquitlam, British Columbia

  Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

• 
  Don Hoglund (@randomdh) reported 35 minutes ago from Surrey, British Columbia

  Telus email transition to google what a bloody headache @TELUSsupport @ShawInfo might be time for change Telus cost is way too much with zero help

• 
  Vic (@vicvirk) reported 42 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  amu (@Amu3188) reported 42 minutes ago from Surrey, British Columbia

  @Shawhelp We want to cancel our internet service. Can we do it online?

• 
  ⌖ Osha'to-Chris⌖ 🇨🇦 (@ChrisMcArdle1) reported 44 minutes ago from Surrey, British Columbia

  @Shawhelp the last few days my internet has slowed down so much and tonight I keep getting booted from my game or has massive lag. What is going on??

• 
  Scuderia F1 Podcast (@ScuderiaF1Pod) reported 46 minutes ago from Coquitlam, British Columbia

  @Shawhelp Hi Kyle - I keep insisting on escalating this but nobody at Shaw will help with this. 1.5 weeks of outage is unacceptable (especially since I know specifically what the issue is and have explained it multiple times). Please slide me a DM so I can pass on my personal contact.

• 
  Steve Rowe 🇬🇧🇨🇦🌈 (@stevendrowe) reported 52 minutes ago from Surrey, British Columbia

  Pleased that @Shawhelp services have been restored to normal this morning after the @bchydro power outage in #SurreyBC #Newton yesterday evening.

• 
  Roland van Kaauwen (@DaddyR69) reported 54 minutes ago from Surrey, British Columbia

  @ShawInfo At 10:30 am 01/04/21 my daughter let me know the Shaw service was down. Now it 9:40 pm and I had called for the techs to call me back, that call came at 8:30 pm. So for 70 minutes I’ve been the 1st in the queu and am still listening to you nonsense ads. 1/2

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris (@PoCoello) reported 53 seconds ago

  @Shawhelp internet outage in poco?? Flashing yellow light 78 people in tech support queue and your ai is useless

• 
  Common Sense Politics Please (@laxbird) reported 2 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Bella Bee  (@SmileyYYC) reported 5 minutes ago

  @Shawhelp internet down #NW

• 
  jimmy TehFreak (@TehFreakTweets) reported 5 minutes ago

  My internet has been down for 3 hours now. @CCarrytel support doesnt open for another 5 1/2 hours and the vendor ( @shawhelp ) who licenses the line to them wont assist because im not THEIR customer. Why tf would I be with outages every 3-4 nights?

• 
  bc_2027 (@bc_2030_vision) reported 9 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Matthew Johnson (@McJohnson922) reported 10 minutes ago

  @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.

• 
  Jenn (@jskapin) reported 13 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.

• 
  Dave (@Danrek77) reported 17 minutes ago

  @Shawhelp Like, I really had no reason to upgrade from 1 gigabit to 2 and this “delivery experience” and the subsequent support “experience” has me kind of convinced to just keep what I had and unwind the upgrade.

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

• 
  Vanessa (@Noosiekins) reported 19 minutes ago

  @Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.