Shaw Outage Report in Pitt Meadows, British Columbia

@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

I will not delete this message until my problem resolves. @Shawhelp

@ShawInfo going on a day and half without services. Apparently it’s been escalated but staff can’t give me any answers....very frustrating that they can’t provide me with any answers. Not even a single call from anyone at Shaw. #angrycustomer #complaint #vancouver

There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

@71Greenday @Shawhelp Having the same issue as of 10 minutes ago

@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

@Shawhelp internet and cable are down in Surrey, British Columbia.

@Shawhelp my modem / router started blinking green and I’ve lost my internet. In South Surrey. Please help.

@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

@DWeightm @TELUS @Rogers @Bell @Shawhelp Ok but seriously, **** Shaw too.

@Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

@Shawhelp Same here in Sherwood Park. Can't even get a picture!! Please don't tell me to DM you and your "sorry to hear". Just fix the glitches problem.

@PiperFallout @S_P_Patrick @Shawhelp Same on the Northside Londonderry area. We signed up a few months ago and it has gone down every month wish I never switched.

@Shawhelp our internet speed is so slow right now that we cannot work from home effectively. DM sent. Please help? We should have Gig+ speeds.

@Shawhelp Are there service issues in Edmonton? Have several channels that are having issues. 502 and 552 for sure

Anyone else having issues with their shaw service today? Tried the chat service and we were disconnected. Same error code for every channel. @Shawhelp

@oiler_country @Shawhelp Havent checked regular TV but it is too slow for Netflix or Prime to work. They both give network errors.

@oiler_country @Shawhelp Inside Shaw seems to work not bad but a speed test to California gives me .3 Mbps and it should be 600

@Shawhelp @oiler_country Im having cable issues in southwest Edmonton and the Habs/Leafs game is about to start and my boyfriend is about to call with some not so pleasant words if this isn’t fixed by puck drop please send help 😰

@S_P_Patrick @Shawhelp Same with downtown Edmonton. Internet speed is fine but TV keeps freezing even after multiple restarts. I've been with shaw for decades and this bluecurve TV which is dependent on wifi is by far the worst TV experience I've had.

@Shawhelp having trouble with some services in st Albert.. Wonder if I can get some help