Shaw Outage Report in Nelson, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (19%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Nelson, British Columbia
The most recent Shaw outage reports came from the following cities: Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nelson, British Columbia
Latest outage, problems and issue reports in Nelson and nearby locations:
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Cuzi
(@CuzICantStop) reported
@Shawhelp internet outage yet again. So on top of the only 350mbps I get while paying for 1gbps (equipment has all been tested capable of 1gbps) now I get to sit around and wait for the internet to actually work. Yay.
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Leah Hynes
(@LeahHynes65) reported
@Shawhelp hi. Are there still issues in maple ridge? We had a power outage last night and wifi still won’t connect
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PS Annie
(@PigskinAnnie) reported
@Shawhelp We've had no internet or cable in Cowichan Bay since 9AM on Monday. Hydro was back on at 10PM Monday. We keep being told it's due to hydro outages in the area but there are no outages for several kms. No crews on-site. How can you be sure there's no local damage?
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Teeny Tiny Turtle
(@TMRWilson) reported
@Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before.
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Priscilla Santos
(@Priscil05980359) reported
Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp
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PS Annie
(@PigskinAnnie) reported
@Shawhelp When can we expect service to be restored? One if my neighbors shaw line to her house is partially down, yet no one's been to look at it.
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GOZNO
(@MrGozno) reported
Battling out for worst customer service 2020 @ServiceCanada_E @ShawInfo and coming into the fold @canadapostcorp
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Meghann Cant
(@meg_cant) reported
@ShawInfo Internet and landline have been down since the power outage. BC Hydro restored power yesterday morning but still no internet or phone. What's up with that? Makes it difficult to work from home...
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Karen
(@ksavvy31) reported
@Shawhelp my parents street in coaldale Alberta hasn’t had reliable service since early December. No internet, spotty tv and today their phone went down. No one at Shaw will help.. is there a customer retention team that can escalate and get them fixed? At least 14 homes affected
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Ben Kosciuk
(@BenKosciuk) reported
@Shawhelp any chance there’s a known outage in East Langley?