Shaw

Shaw Outage Report in Nelson, British Columbia

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The latest reports from users having issues in Nelson come from postal codes V1L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nelson, British Columbia 12/30/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nelson, British Columbia

The most recent Shaw outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Total Blackout
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp Already tried online support just don't understand why it takes 20 min to look up an account. Just overall unimpressed

  • gem_k_ Gem 🐝🐾 (@gem_k_) reported

    Would have been really nice to get some kind of notice about the overnight service outage of wifi, phone, and tv that's supposed to go from 10pm-6am @Shawhelp.

  • sunsethill 🍁Allan Williams🍁 (@sunsethill) reported

    @Shawhelp Are there any issues with TV services in the West Kildonan area of Wpg? Internet is fine, no TV though...

  • Nolanpctech Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp I don't like residential service customer service. Worst Support ever. Tell me to slow down for the address so I dom then I get from shaw "I got it I got it I got it I got it. Seriously shouldn't be that hard to look for an address. Then I just get put on hold.

  • I_Am_The_Storm_ Heather Cook (@I_Am_The_Storm_) reported

    Dear @Shawhelp why does my internet suck so bad. Every day we have to restart it. Even your techs tell us there is nothing they can do because the problem isn’t in the house.

  • emtd44 Betty (@emtd44) reported

    @Shawhelp 2/2 couldn't fix the problem. My son in law came over and quickly saw on the shaw app where the pod device was and how to reconnect it. I realize this can happen but I didn't think it was an overly complicated problem.

  • MrsMajSeanBond Julia (@MrsMajSeanBond) reported

    @Shawhelp curious why your customer service folks think talking down and dismissing client concerns is appropriate? When trying to gather info on a new phone, maybe their training shouldn’t include “act like the client is an idiot” 🙄 #timetocancel

  • ryancoller Ryan Coller (@ryancoller) reported

    @Shawhelp good morning, is there any known issues in the Douglasdale area this morning? We are having some trouble connecting.

  • cpt_silverfox William Stanley (@cpt_silverfox) reported

    TIL @shawinfo doesn't support any modems over 300mbps that allow control of the DNS Settings I am really not looking fwd to having to switch providers.

  • emtd44 Betty (@emtd44) reported

    @Shawhelp After the Shaw tech was here last Thur & Friday for another issue, my printer which is connected through the pod wouldn't work.(It had worked before) I spent an hour on the phone today with a tech who said that she couldn't even see a pod on my device list and they 1/2