Shaw Outage Report in Nelson, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Nelson come from postal codes V1L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Shaw
Shaw is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Nelson, British Columbia
The most recent Shaw outage reports came from the following cities: Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
TV | |
| Nelson |
TV | |
| Nelson |
Internet | |
| Nelson |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nelson, British Columbia
Latest outage, problems and issue reports in Nelson and nearby locations:
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp I just want to know what's going on with the channel and if we can't see it then I want to unsubscribe but it won't let me. I tried to call the 1-888 number again but there was a message saying there was a problem with their services.
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp The person helping me couldn't even find the channel--only found the added RAI News--and said they would transfer me to chat tech support. I waited over an hour to finally become 1st in the queue and then the chat was disconnected. 3/3
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp It's now Monday and we still can't see it. It keeps telling us that if we want to watch the channel we need to subscribe. According to our acount, we *are* subscribed. I tried to get help through the chat via the website. 2/3
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Paloma Crankypants
(@PaleGirlSquad) reported
@Shawhelp I subscribed to RAI World Premium on Friday after the free preview was over and haven't yet been able to access the channel on the TV. I called on Friday night and was told there were issues with the channel but it would be resolved in a couple of days. 1/3
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Trina M. Lee
(@TrinaMLee) reported
@Shawhelp I’m trying to log into my account online to pay my bill and it keeps giving me an error page even though I login every month this way to pay the bill.
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Alan
(@aches63) reported
@Shawhelp I currently cannot watch channels below channel 24 here in Cougar Ridge, Calgary, The message is "No Content due to a temporary video stream error". It has been like this all morning. Tried calling the number given but it was a fail.
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Ian Seggie
(@IanDSeggie) reported
@Shawhelp We are getting fibre optic serviced to house home this month. The optic cable is owned by fibre connect. Telus has been first offer us service (much cheaper and faster). Do you have plans to offer the same or similar? We want fibre & who here gets here first gets our buisiness. Thank you.
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j.
(@J_McJannet) reported
@Shawhelp Yes there is no internet service for the past hour or so.
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X Jongo! 🦁
(@xjongo) reported
@Shawhelp i even went into a physical store, and they couldn't help me....i'm back on hold with your exceptional customer support phone line... all this to PAY YOU
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Eugene Hernandez
(@genyosha_ca) reported
@Shawhelp is internet down for parts of Richmond, BC? lost connection about 20 mins ago and restarting the router and modem haven't helped