Shaw

Shaw Outage Report in Nelson, British Columbia

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The latest reports from users having issues in Nelson come from postal codes V1L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Nelson, British Columbia 10/14/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Nelson, British Columbia

The most recent Shaw outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson Internet
CanadaNelson TV
CanadaNelson TV
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kevomics kevomics (@kevomics) reported

    @ShawInfo @TreeCanada I can hear your wifi. the blue curve modems are emitting something audible - not just device/electronics hum - the EMF is AUDIBLE. Like, bone resonance or something. Any place with Shaw modem has this issue. Needs to be addressed

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    @Shawhelp Well that would be great IF THE INTERNET DIDNT CUT OUT AGAIN

  • MAAWLAW Mark Warner (@MAAWLAW) reported

    “Globalive Capital has offered $3.75B to buy back @FreedomMobile… a business Globalive founded in 2008 before selling it to @ShawInfo… in 2016… Last week, Globalive bolstered its bid by announcing a [20-year ] network and spectrum-sharing deal with @Telus…”🤔 #competition

  • menard_ray Ray (@menard_ray) reported

    @zephryus47 @ShawInfo I find Telus to have slower speeds, costs about the same but their customer service has been way more responsive than Shaw gave us.

  • supertylerc Tyler Christiansen (@supertylerc) reported

    Hi, @Shawhelp! Can you confirm that phone service needs a separate phone modem and can’t use the existing RJ11 ports on the back of the Internet modem/gateway? Thanks!

  • seesthedanger SteveO #SlavaUkraini (@seesthedanger) reported

    @Shawhelp My "Dual Band Wireless USB Adapter" that receives the signal from the Router. Distance and barriers play a part in how good the reception is. The computer must be about 8 years old but I upgraded the adapter years ago with a far better one than stock.

  • menard_ray Ray (@menard_ray) reported

    @Shawhelp If you really want me back, someone there should take the initiative, look up my profile and come back with an offer sufficient to offset the massive inconvenience your poor customer service caused me.

  • Falross Falross (@Falross) reported

    @Shawhelp any news of an internet outage in Lloydminster? Ours just went down.

  • TrixieLeRue Cԋαɳƚҽʅʅҽ EE Mιʅʅҽɾ ™💚💛 (@TrixieLeRue) reported

    @Shawhelp I have called today as I am getting a text reminder for an appointment for someone who is not me. Uncomfortable my number is being associated with a wrong account # and address. Still getting messages. Disappointing service.

  • icecheeks Cori-Lyn Brittain (@icecheeks) reported

    Not cool @ShawInfo NOT FRICKING COOL! Wifi cut out and cannot watch game and I may snap