Shaw Outage Report in Nelson, British Columbia

The latest reports from users having issues in Nelson come from postal codes V1L.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

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Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

February 11: Problems at Shaw

Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

1. 

   Internet (59%)

2. 

   TV (18%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (6%)

5. 

   E-mail (6%)

6. 

   Phone (1%)

Live Outage Map Near Nelson, British Columbia

The most recent Shaw outage reports came from the following cities: Nelson.

City	Problem Type	Report Time
Nelson	Internet	16 days ago
Nelson	Internet	17 days ago
Nelson	Internet	one month ago
Nelson	Internet	2 months ago
Nelson	Internet	2 months ago
Nelson	Internet	2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• BEERLEAGUE (@beerleague76) reported 47 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• Dan Szabo (@danszabo) reported 59 minutes ago from Willow Point, British Columbia

  @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• Mike Grimes (@Mc3ain) reported 5 minutes ago

  @Shawhelp finally clued in to the problem with my smart plugs not working.. After whatever update was done to my xb7 modem not allowing me to change WiFi settings they stopped working. Ended up shutting off the 2.4 ghz WiFi radio and running my own AP for 2.4ghz. All works now

• Sally Oliver (@purplewitchyyc) reported 9 minutes ago

  @Kas3er4 @Shawhelp Apparently so, mine's down too

• Kayla (she/her) (@cardamomkayla) reported 10 minutes ago

  @Shawhelp It’s AT collections. I already had to speak with a customer representative who tried to gaslight me. It’s already had a closer look. It’s the fact that it happened due to awful communication from a COMMUNICATIONS company that’s infuriating. Do better #awfulcustomerservice

• Crazymike10 (@CrazyMike_10) reported 10 minutes ago

  @Shawhelp I appreciate the help, but i've already tried. The only response i've had is wanting to send out a tech. Not only do i not have time for that, but this 100% does not sound like it's my house connection.

• Vanessa (@Noosiekins) reported 10 minutes ago

  @Shawhelp can you let your team know that the blue curve tv menu is still wonky and full of blank boxes? Please don't ask me to contact tech support. I've spent 3-4 nights speaking to them in the last 2 weeks with unsolved issues. Thanks.

• Vanessa (@Noosiekins) reported 22 minutes ago

  @kel_varn @Shawhelp Oh good to know. Nothing is fixed tho and they just keep pointing me over to chat with tech support... One can only talk to tech support so many times in a week.

• Jeff Thorlacius (@jthor099) reported 22 minutes ago from Vancouver, British Columbia

  @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

• Kel Varnsen (@kel_varn) reported 25 minutes ago

  @Noosiekins @Shawhelp I don’t think you are the only one with that issue.

• Adi lally (@adifood1234) reported 30 minutes ago

  @Shawhelp Can it be on your support page? We should be getting credit.

• Shae Harding (@ShaeJHarding) reported 32 minutes ago

  @Shawhelp Have a look through your tweets….this is happening to a bunch of people. How does this get fixed? Not an article for me to read through with ideas that never woke. I’d like a solution! I have my tv currently in a system refresh but so far nothing has worked. Very frustrated!