Shaw outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  Dan Szabo (@danszabo) reported 2 minutes ago from Willow Point, British Columbia

  @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

• 
  Dan Szabo (@danszabo) reported 4 minutes ago from Willow Point, British Columbia

  @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

• 
  Dan Szabo (@danszabo) reported 16 minutes ago from Willow Point, British Columbia

  So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

• 
  BEERLEAGUE (@beerleague76) reported 23 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat Thomas (@EmptyUK) reported 1 minute ago

  @Shawhelp Hi, my internet is dead. Unplugged the router etc but it won’t come back. Help please.

• 
  Ravi Poojara (@RaviPoojara_rp) reported 5 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  Rick Alsop (@RickAlsop) reported 5 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  Magictastical Rubber Duck (@ShoujoRukiia) reported 6 minutes ago

  @Shawhelp Is Internet down? I haven’t had it for half an hour now and even tried unplugging my box.

• 
  🌼🍄Shelby Lou Who🍄🌼 (@shelbyae) reported 6 minutes ago

  I love when @Shawhelp has random outages before their scheduled maintenance outages. But since I’m not technically a Roger’s customer, their customer service can’t help/notify of the outage 🙄

• 
  Tyler ❄☕☃ (@Valomir) reported 9 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  Gena Dixon (@genadxn) reported 12 minutes ago

  @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

• 
  DeeJayCee (@DJcraw4d) reported 15 minutes ago

  @Shawhelp is internet and cable currently down in south surrey and Whiterock?

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago

  @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

• 
  bc_2027 (@bc_2025_vision) reported 16 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟