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Shaw outages and service status in Nelson, British Columbia

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Nelson, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

  • beerleague76
    BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • danszabo
    Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

  • danszabo
    Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

  • danszabo
    Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • superdaddoo
    D (@superdaddoo) reported

    PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

  • Noosiekins
    Vanessa (@Noosiekins) reported

    Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

  • brandobrennan
    b ☾ (@brandobrennan) reported

    @Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.

  • Marty_Chan
    Marty Chan (@Marty_Chan) reported

    @Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

  • FansoftheJets
    🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒🇺🇦 (@FansoftheJets) reported

    @Shawhelp My email is out for the 3rd time in a week. I can not log into webmail OR my account. I pay you a small fortune for service and all I get his problems

  • bc_2025_vision
    bc_2025 (@bc_2025_vision) reported

    .@Shawhelp is #Shaw help gone ...

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

  • the_real_krod
    #NoFunKevin (@the_real_krod) reported

    Trying to activate my @AppleTV from @Shawhelp has been worse than getting all 4 of my wisdom teeth pulled out at the same time. How can nobody can apparently help?!

  • Da_Big_Dogg
    Jason Silver (@Da_Big_Dogg) reported

    @Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??