Shaw Outage Report in Nelson, British Columbia
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The latest reports from users having issues in Nelson come from postal codes V1L.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Nelson, British Columbia
The most recent Shaw outage reports came from the following cities: Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Nelson, British Columbia
Latest outage, problems and issue reports in Nelson and nearby locations:
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Chad
(@neubian1) reported
from
Strathcona County, Alberta
@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Harsh 🐶
(@singhHJ39) reported
@jsbmbaggedmilk @Shawhelp @TELUSsupport I honestly switched to Telus because I had those problems with Shaw.
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Karen
(@ksavvy31) reported
@Shawhelp my parents street in coaldale Alberta hasn’t had reliable service since early December. No internet, spotty tv and today their phone went down. No one at Shaw will help.. is there a customer retention team that can escalate and get them fixed? At least 14 homes affected
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Meghann Cant
(@meg_cant) reported
@ShawInfo Internet and landline have been down since the power outage. BC Hydro restored power yesterday morning but still no internet or phone. What's up with that? Makes it difficult to work from home...
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Teeny Tiny Turtle
(@TMRWilson) reported
@Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before.
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Karen
(@ksavvy31) reported
@Shawhelp 2/ They have called in multiple times. And have been offered credits. Not a solution. Or a timeline of when it will be fixed. It’s dangerous for them not to have reliable phone or internet service and no help in sight.
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Peter Atwal
(@PeterAtwal) reported
@Shawhelp Any status update yet on this outage, other than the generic reply?
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Paul K Kho
(@PaulKKho) reported
@victorpanlilio @ShawInfo What happen? Did your Internet broke down as well? Mine went offline for twenty four hours. 😲
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Baggedmilk aka Lil Turbo
(@jsbmbaggedmilk) reported
Got a call back from @telussupport’s “the right department” but they also could not help because the “other department” they need to speak to “is not answering.” Another call back scheduled, meanwhile I’ll call @Shawhelp to negotiate.
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Karen
(@ksavvy31) reported
5/ ok.. @Shawhelp it took 3 boxes and transformers to blow up before anyone would attempt to look at it. Shaw repair guy finally showed up. These seniors were without a landline for 4 days. The agents on the phone told ppl to stop calling they can’t help. How awful!