Shaw outages and service status in Nelson, British Columbia

Problems in the last 24 hours in Nelson, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Nelson, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Nelson, British Columbia

Latest outage, problems and issue reports in Nelson and nearby locations:

• 
  BEERLEAGUE (@beerleague76) reported 21 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• 
  Dan Szabo (@danszabo) reported 32 minutes ago from Willow Point, British Columbia

  So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

• 
  Dan Szabo (@danszabo) reported 36 minutes ago from Willow Point, British Columbia

  @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

• 
  Dan Szabo (@danszabo) reported 54 minutes ago from Willow Point, British Columbia

  @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 8 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Hexadus (@Mr_Hexadus) reported 9 minutes ago

  (Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...

• 
  Drimint (@RisenRealm) reported 10 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  bc_2027 (@bc_2025_vision) reported 11 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  Don T Beakunt (@truebusterflash) reported 14 minutes ago

  3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 17 minutes ago

  @Shawhelp I already called, and they said no. I’ve been a customer for years and so has my family.

• 
  Bri (@cyberqt) reported 17 minutes ago

  @TSN_Sports @Shawhelp why does F1 sound like they are yelling down a tin hallway? It's only the show, not the commercials. It's awful. It was both TSN channels(practice and qualifying)

• 
  🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported 18 minutes ago

  @Shawhelp Now I just spoke to a different agent who said that there is maintenance in the area. Why isn't that on the outage webpage?

• 
  Summer (@snowyday15) reported 26 minutes ago

  @Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.

• 
  Bella Bee  (@SmileyYYC) reported 31 minutes ago

  @Shawhelp internet down #NW