Shaw outages and service status in Willow Point, British Columbia

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

• 
  Dan Szabo (@danszabo) reported 12 minutes ago from Willow Point, British Columbia

  So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

• 
  Dan Szabo (@danszabo) reported 13 minutes ago from Willow Point, British Columbia

  @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

• 
  BEERLEAGUE (@beerleague76) reported 54 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

• 
  Dan Szabo (@danszabo) reported 56 minutes ago from Willow Point, British Columbia

  @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bc_2027 (@bc_2025_vision) reported 2 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

• 
  TC-VAN (@RageGeist) reported 5 minutes ago

  @Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?

• 
  Rick Alsop (@RickAlsop) reported 5 minutes ago

  @Shawhelp Yes still issues as its not working

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 7 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  Mr. C (@Me_Caramidaru) reported 8 minutes ago

  @Shawhelp Surrey Internet service down? again?

• 
  Drimint (@RisenRealm) reported 9 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Vanessa (@Noosiekins) reported 10 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  always smile 🇨🇦 (@cari_goncalves) reported 11 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  Rick Alsop (@RickAlsop) reported 11 minutes ago

  @Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.

• 
  DJ Phoenix (@DJPh03NiX) reported 14 minutes ago

  @Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.