Shaw Outage Report in Willow Point, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Willow Point, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Willow Point, British Columbia
The most recent Shaw outage reports came from the following cities: Nelson.
| City | Problem Type | Report Time |
|---|---|---|
 Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet | |
| Nelson |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Willow Point, British Columbia
Latest outage, problems and issue reports in Willow Point and nearby locations:
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BEERLEAGUE
(@beerleague76) reported
from
Willow Point, British Columbia
@ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
@Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.
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Dan Szabo
(@danszabo) reported
from
Willow Point, British Columbia
So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Li
(@e_ricli) reported
@Shawhelp is there an internet outage in Burnaby brentwood area? The internet is not working on my end.
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Steen (Justine Pulles)
(@steen182) reported
Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.
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moosedawg
(@moosedawg10) reported
Oh ya - @Shawhelp Gateway box woullllld have to crap out right before Xmas holidays and World Juniors. #comeonman
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clay gillespie
(@GillespieClay) reported
@Shawhelp I did - still no response. Lack of information and communication is horrible. We all just information just blaming a power outage when we all have power seems strange. No backups or other service models seems pretty antiquated.
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Bob Holmes
(@BobHolmesSD36) reported
@Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2
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Jaye McJaye
(@JayeMcJaye) reported
.@Shawhelp I am moving Jan 22nd, but you inexplicably processed my move today. You say it may take up to 3 business days to restore service. That is a week from now. How am I supposed to work in the meantime? Unacceptable.
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
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Kelvin
(@Klvn88) reported
@Shawhelp I just had great service from a phone agent named Sharon (IQ25). She was so helpful and patient with explaining the numbers/situation to me. I really appreciated it. Please pass on my positive feedback to her leadership team. There needs to be more agents like her!!
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Bob Holmes
(@BobHolmesSD36) reported
@Shawhelp A couple of 5 house outages in Langley, and nothing else until Abbotsford, yet I'm being told our Shaw is down due to a Hydro outage. I'm concerned there's another local issue that's being missed. 2/2
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clay gillespie
(@GillespieClay) reported
@Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.