Shaw outages and service status in Willow Point, British Columbia

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

• 
  Dan Szabo (@danszabo) reported 46 seconds ago from Willow Point, British Columbia

  @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

• 
  BEERLEAGUE (@beerleague76) reported 52 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Matsubara (@PeterMatsubara) reported 5 minutes ago

  @Shawhelp there is a lag in sound when watching Shaw Bluecurve on-demand or saved shows. Audio doesn't match video, any way we can fix this?? TIA!

• 
  Dean Rohrer 🐘😷 (@wdrohrer) reported 9 minutes ago

  @Shawhelp Do you respond to DM questions about our Shaw service?

• 
  BIDEN is #46 (@PelosiAndSchiff) reported 11 minutes ago

  @Shawhelp Thanks a lot #ShawCable I’ve explained to your support team: I’m at home w my 93 yo Mom and am having trouble getting your equipment back! I switched to Telus Sept 22nd and TODAY I get a letter from collections!!! WTH you know what’s going on, you know we are isolating—-con’t

• 
  OG Gamer (@OldGrouchyGamer) reported 11 minutes ago

  @Shawhelp For the past five days I've been seeing decreased quality in streamed videos. Is there a network wide issue since the GVRD windstorm on Nov 17?

• 
  Jennifer (@StellarPet) reported 12 minutes ago

  @Shawhelp It's not my account. As I mentioned, it's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get ahold of her. I've sent you a DM with the info I have.

• 
  kenny macintyre (@kennymacktruck) reported 20 minutes ago

  Stock @Shawhelp service

• 
  Jennifer (@StellarPet) reported 24 minutes ago

  Hi @ShawInfo @Shawhelp My grandma in her eighties in Metro Vancouver has had no Shaw phone service (NO dial tone) since last Tues (Nov 17). I spoke with your CS & they have a scheduled service call for the end of week. Given the circumstances, can you get a tech out sooner?

• 
  BIDEN is #46 (@PelosiAndSchiff) reported 25 minutes ago

  @Shawhelp @CastanetNews So now texting with Shaw Help the answer “again” is they’ll email me a return label (which I’ve told them I don’t have a printer) AND Canada post won’t do a pick up at a residence!

• 
  Shawn Nason (@ShawnNason) reported 27 minutes ago

  @MattCundill @Shawhelp Oh I was on with a tech( got thru to a real person....until the clock hit 11pm and the line went dead! Shaw has certainly gone down in terms of support in recent years

• 
  Jennifer (@StellarPet) reported 27 minutes ago

  @Shawhelp @ShawInfo @Shawhelp It's not my account. It's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get a hold of her!