Shaw

Shaw Outage Report in Willow Point, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Willow Point, British Columbia 12/07/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (64%)

    Internet (64%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Willow Point, British Columbia

The most recent Shaw outage reports came from the following cities: Nelson.

Loading map, please wait...
City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Total Blackout
CanadaNelson Internet
CanadaNelson TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Phill2theGascon Phill Gascon (@Phill2theGascon) reported

    @ShawInfo It's worth noting when a customer leaves your company, you file a claim with a collections agency and automatically charge $500 before you get the package sent to you. You already got your devices, I can't comprehend why you choose to do this. Customer loss = get harassed?

  • RedDiamondGang1 Red Diamond Gang (@RedDiamondGang1) reported

    @Shawhelp I have to say that not only have I had another horrible atrocious customer service issue again but I think this is going to be the camel that broke the straws back I have tried to call now for over a week the customer service agent to activate my sim cards for my wife

  • judyrudin judy rudin #FreeKovrigandSpavor (@judyrudin) reported

    Hey @Shawhelp check your dm's. Have been waiting since 6pm for tech to show to fix wifi. No call, no text. Nada. @ShawInfo

  • LurkingLogger Will (@LurkingLogger) reported

    @Shawhelp @jennifer01inBC It’s been 4 days now and this idea is new to your “team”??? Get some limited bandwidth into your fibre line using the cellular network or ask for bandwidth from Telus given the emergency situation. This has gone on long enough.

  • PixelFlows PixelFlows (@PixelFlows) reported

    @Shawhelp This is not the same outage information I've been following, can you please explain why the previous was locked?

  • jennifer01inBC JennJenn (@jennifer01inBC) reported

    @Shawhelp @ShawInfo I understand you are not permitted into the wildfire zone to fix our problems in Grand Forks and Christina Lake but can’t you bypass the area with a temporary fix?

  • lorianebird Lori Bird (@lorianebird) reported

    @JenniferGurke 3rd day running With no internet, WiFi or tv at home. After spending an hour on chat with @Shawhelp last night (from the lake, on vacation), only to be told to call them and then told the modem is f**ked. Shaw “help” is an oxymoron. Good luck!

  • wendifur_ Wendy (@wendifur_) reported

    @ChunTwitch @TELUSsupport @Shawhelp Omg I hope your problem is fixed soon and doesn’t drag on for a year like mine. It’s so bad.

  • PixelFlows PixelFlows (@PixelFlows) reported

    @Shawhelp why can we not access updates on the Grand Forks (Midway - Christina Lake) outage anymore? I'm still down amd would like updates.

  • AugustinaStudio Augustina (@AugustinaStudio) reported

    @YzabettaSativa @CRTCeng @ShawInfo Shaw wouldn’t let me take Fox out of my cable package - said there was nothing that could be done. So I told them, ‘oh yes there is, cancel my entire cable’. My media, my choice. And I hate when someone tells me I can’t do something. And I detest Fox.