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Shaw outages and service status in Willow Point, British Columbia

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  • Shaw generated 0 outage signals in the last 24 hours around Willow Point, including 0 direct reports.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • danszabo
    Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

  • danszabo
    Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

  • danszabo
    Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

  • beerleague76
    BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

  • michifme
    Dodie (@michifme) reported

    Omg is there anything worse than rogers since they took over shaw? Two days on and off the phone and no help at all 😡😡 #rogerssucks #shaw #rogers😡@Rogers @Shawhelp @ShawInfo

  • rockiedogg
    TheDog (@rockiedogg) reported

    @shawhelp was does the golf channel break down and freeze every weekday from 12:00 to 3:00 Starts stops freezes and than sorry we are having trouble try again later ??

  • TrinaMLee
    Trina M. Lee (@TrinaMLee) reported

    @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Shawhelp when will the outage in Surrey be over!?

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

  • superdaddoo
    D (@superdaddoo) reported

    @TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.

  • Alex_Deggs
    Alex Deggs (@Alex_Deggs) reported

    @Shawhelp I have tried all before contacting you. Besides I have tried to login on different devices that I have never used my Rogers account on and it’s the same. Takes me back to login page. Is there somewhere I can be referred to for more help. My security cameras are super important

  • RageGeist
    TC-VAN (@RageGeist) reported

    @Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able