Shaw

Shaw Outage Report in Willow Point, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Willow Point, British Columbia 02/23/2026 23:20

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Willow Point, British Columbia

The most recent Shaw outage reports came from the following cities: Nelson.

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City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshTarle Joish82 (@JoshTarle) reported

    @Shawhelp Any possibility of changing the firmware so that if moca crashes or is forced to shut down, the gateway will try to relaunch it automatically?

  • soundy Matt Ion (@soundy) reported

    @Shawhelp My cable modem seems to be losing connection and rebooting on a daily basis. Can you help?

  • mike_eide Mike Eide (@mike_eide) reported

    @Shawhelp having an issue with one of our gateway cable boxes. Will not work, unplug and reset and it will work for 1-2 mins then say connection issue

  • _Fenner19 Wes 🦍 (@_Fenner19) reported

    5-2 Vegas Raiders and you can’t find the game on t.v. But there is 2-3 channels with the same game. I don’t understand. #RaiderNation @ShawInfo please help me understand this madness.

  • Ryan_LEVEL2 Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta

    . @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

  • bassman_andy AndyO (@bassman_andy) reported

    @ShawInfo Just read your twit feed, you seem to be more interested in giving reliable internet than reliable cable. Too bad.

  • JeanParchewsky Jean Parchewsky (@JeanParchewsky) reported

    @IaMLegendGG @Shawhelp @RosaRowland13 Same issue

  • JeanParchewsky Jean Parchewsky (@JeanParchewsky) reported

    @slats_20 @Shawhelp Having the same problem, missing all the PPV

  • JoshTarle Joish82 (@JoshTarle) reported

    @Shawhelp Thank u. It has been more reliable in the new location but it seems that the moca network keeps turning itself off in the gateway which cuts off half of my LAN. I know moca is not officially spprtd but seems like a software or firmware update has increased frqcy of disconnects

  • ibleedoil sexual archetype fastest mario (@ibleedoil) reported

    @Shawhelp any issues in the Leduc area? My modem is showing everything connected but internet is so slow as to be unusable. Have already tried power-cycling the modem.