Shaw outages and service status in Willow Point, British Columbia

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

• 
  Dan Szabo (@danszabo) reported 12 minutes ago from Willow Point, British Columbia

  @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

• 
  Dan Szabo (@danszabo) reported 17 minutes ago from Willow Point, British Columbia

  @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

• 
  Dan Szabo (@danszabo) reported 30 minutes ago from Willow Point, British Columbia

  So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

• 
  BEERLEAGUE (@beerleague76) reported 43 minutes ago from Willow Point, British Columbia

  @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Guy_Barnabe (@GuyBarnabe) reported 3 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  D (@superdaddoo) reported 4 minutes ago

  PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 5 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  Guy_Barnabe (@GuyBarnabe) reported 7 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Don T Beakunt (@truebusterflash) reported 7 minutes ago

  @Shawhelp Yup. Keeps asking over and over. **** like this makes me want to switch providers

• 
  OC_2030 (@oc_2030_vision) reported 8 minutes ago

  @Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes

• 
  Megan (@M_So) reported 8 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Don T Beakunt (@truebusterflash) reported 9 minutes ago

  @Shawhelp Your link says outages are unavailable. wtf?

• 
  Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported 12 minutes ago

  @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

• 
  nobody.hky (@nobodyhky) reported 12 minutes ago

  Another outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.