Shaw

Shaw Outage Report in Willow Point, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Willow Point, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Willow Point and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Willow Point, British Columbia 12/14/2025 00:35

December 14: Problems at Shaw

Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Willow Point, British Columbia

The most recent Shaw outage reports came from the following cities: Nelson.

Loading map, please wait...
City Problem Type Report Time
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Internet
CanadaNelson Total Blackout
CanadaNelson Internet
CanadaNelson TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Willow Point, British Columbia

Latest outage, problems and issue reports in Willow Point and nearby locations:

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp @N7skyfire Down in Bonnington, BC too (not far from Castlegar).

  • beerleague76 BEERLEAGUE (@beerleague76) reported from Willow Point, British Columbia

    @ShawInfo 3rd time internet and cable have been down in 15 days. What a joke. Telus here I come.

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    So @Shawhelp, the internet/phone is down in Bonnington and no techs on it until July 8? That true?

  • danszabo Dan Szabo (@danszabo) reported from Willow Point, British Columbia

    @Shawhelp It's okay.. just heading out the door. Just know that others in the West Kootenay are experiencing the same issue.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • BCbonnebelle Bonnie (@BCbonnebelle) reported

    @Shawhelp Internet not working on my TV. Help please

  • MadManPastor Patrick Hoppus🇨🇦 (@MadManPastor) reported

    Hey @ShawInfo… I live in Hope, BC. You know, the community you’ve left with no internet for 10+ days. @TELUS has setup a booth on main street advertising their high-speed fibre optic internet. Coincidence? I can only guess that’s bad news for you!!🧐 #shaw #internetshutdown

  • LarinaGee Rinalarina (@LarinaGee) reported

    @ShawInfo a delivery truck ripped the wire off the pole at my residence. It is laying on the road. Your support team wants me to wait till tomorrow. This isn’t acceptable!

  • SharaVigeant Shara Vigeant (@SharaVigeant) reported

    Well my internet is down. Thanks @Shawhelp - really hard to work with no internet.

  • OhMyItsBrad Brad (@OhMyItsBrad) reported

    @Shawhelp internet is down in Red Deer?

  • KrazyKarl15 Krazy Karl (@KrazyKarl15) reported

    @RoboChiCKEnn @Shawhelp @bobdar1 You think the internet is the first thing emergency services repairs? How about power, water and phone first?

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp So this is the 5th week with same issue with same channel tans that’s “sportsnet” I only watch that channel on Monday night I’ve spoken to 4 agents on DM all telling me it’s “sportsnet”not Shaw issue so I guess I pay for glitching and it’s annoying

  • theBurlyChef theBurlyChef (@theBurlyChef) reported

    Why @Shawhelp Why would my email not allow me to delete across three platforms? I think it’s time to switch. And no, don’t respond with “DM us the details” The details are your mail servers are hot garbage.

  • RoboChiCKEnn RoboChiCKEnn (@RoboChiCKEnn) reported

    @Shawhelp Have Telus representatives reaching out to the community to help reconnect them!

  • AlbertanDave Dave Martin (@AlbertanDave) reported

    @Shawhelp Please ensure that all Shaw employees explain that well before selling the product. Maybe a map in the store would help as it is very limited.