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Telus

Telus Outage Report in Fort Langley, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Fort Langley, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Langley, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 49% Internet (49%)
  • 23% Phone (23%)
  • 12% Wi-fi (12%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)

Live Outage Map Near Fort Langley, British Columbia

The most recent Telus outage reports came from the following cities: Langley, Surrey, Coquitlam, Coquitlam, and Pitt Meadows.

CityProblem TypeReport Time
Langley Internet 9 hours ago
Surrey Phone 4 days ago
Surrey Internet 4 days ago
Surrey Wi-fi 5 days ago
Coquitlam Internet 7 days ago
Surrey Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Fort Langley, British Columbia

Latest outage, problems and issue reports in Fort Langley and nearby locations:

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Surrey, British Columbia

    @TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!

  • jchoisea
    Juancho (@jchoisea) reported from Coquitlam, British Columbia

    Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!

  • jenxrobbins
    Jen Robbins (@jenxrobbins) reported from Surrey, British Columbia

    @TELUSsupport @cycnet I got a notification saying the Telus network is temporarily not available

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus support. I have tried but since you control my phone you can make it look like I am not replying. I already know that you control most of what I see and do. When I look at a site and can go get a coffee before it opens makes me very suspicious about your intentions.

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?

  • DanMachholz
    Dan Machholz (@DanMachholz) reported from Surrey, British Columbia

    @ngreenizan It’s as bad as watching a World Junior game on zoom and everyone has TELUS and one jerk has Shaw…

  • johnb45_reid
    John Reid (@johnb45_reid) reported from Coquitlam, British Columbia

    Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.

  • CherylPrior1
    Cheryl B. 🇨🇦 (@CherylPrior1) reported from Langley, British Columbia

    @pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.

  • chrismitcheldlr
    Chris Mitchell (@chrismitcheldlr) reported from Coquitlam, British Columbia

    As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).

  • LuvKimber
    Kim (@LuvKimber) reported from Surrey, British Columbia

    So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???

  • Ryansisson7
    VWbugNuT (@Ryansisson7) reported from Pitt Meadows, British Columbia

    @TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?

  • GauravS19496069
    Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Surrey, British Columbia

    @BuNdOAVFC @RogersHelps Hey dude... Am switching to telus... Was getting 200-250mbps down on a Saturday night back in February or March ish.... Even better on Sunday nights like 400mbps now this.... Only 50 down... On an medal 200 ft cell tower with rogers/telus etc on it with in 15 ft of direct line1/2

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • vicwozniak
    Vic Wozniak (@vicwozniak) reported from Surrey, British Columbia

    @TELUSsupport Telus internet service has been flaky for several weeks now. Wifi connections dropping frequently where signal is “strong”. Surrey 185 street

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS That sucks dude

  • asim_maple
    Asim Maple (@asim_maple) reported from Surrey, British Columbia

    @TELUS @TELUSsupport what's the best contact to call to cancel the new telus tv connection I took couple of days back. Never experienced such worst slowest service ever

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • OneAcmeMan
    People who interrupt suck (@OneAcmeMan) reported

    @keddieff @richardzussman Standard Telus play for years and years - promise the moon on a project, **** the bed completely, apologize, repeat.

  • TheRealSkriver
    Well funded grassroots BC Troublemaker (@TheRealSkriver) reported

    @jjhorgan @TELUS Where is your apology for NOT HAVING A WEBSITE READY? If you were a private contractor like @telus, your contract would be shredded by now. You had a year, big guy. An ENTIRE YEAR to get your **** together.

  • UnicornofMagic5
    Hamster (@UnicornofMagic5) reported

    @jjhorgan @TELUS You already had internal resources to manage call centres Premier, it doesn’t make any sense to have involved Telus. I’m disappointed that you can’t provide enough leadership to ensure that existing resources are used rather than throwing money (and blame) at Telus. Fail.

  • EmeryAGeek
    Emery the YVR Geek (@EmeryAGeek) reported

    @PeterVogel @keithbaldrey Or private Telus users' wi-fi connections. They (Telus) say that wi-fi is not part of their service. Are they @Telus still in the 19th Century using tin cans???

  • GFresh1Love
    Mike Pillow (@GFresh1Love) reported

    @jjhorgan @TELUS Why ******** does Telus have this contract? You have had a year to prep! We don’t need Telus. Recall is coming

  • neeshahothi
    Neesha Hothi (@neeshahothi) reported

    @TELUSsupport after months of struggling with the same issue to now deal with the rudest #Danielle for #customerservice. Telus do better.

  • CriticBC
    BC Government Critic (@CriticBC) reported

    @Celestem1 @jjhorgan @TELUS It's what's coming next month for the majority of vaccination bookings, other than seniors. For some stupid reason, it couldn't have been ready for this week.

  • speedracer5555
    David Engman (@speedracer5555) reported

    @RobShaw_BC @jjhorgan I’m sure Telus bears some responsibility for sure BUT you never throw a supplier under the bus like that, it looks cheap and petty, and to be clear, the huge call volumes were clearly related to the terrible inconsistencies on the BCCDC site, no wonder it failed.

  • CriticBC
    BC Government Critic (@CriticBC) reported

    @PGChamberCEO @shirleybond @adriandix Yes, not having an online system is a major issue. But Telus signed a contract they didn’t follow through with and was the cause of the disaster yesterday.

  • JayManHope
    Jay Hope (@JayManHope) reported

    @riarenouf @TELUS ...maybe they’re going to outsource it to Google like they did with my email service...😡