Telus Outage Report in Fort Langley, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Telus
Telus is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (26%)
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Wi-fi (9%)
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TV (6%)
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Total Blackout (5%)
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E-mail (4%)
Live Outage Map Near Fort Langley, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley, Abbotsford, Coquitlam, Coquitlam, Port Coquitlam and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
Internet | |
| Surrey |
Wi-fi | |
| Vancouver |
Internet | |
| Langley |
Phone | |
| Vancouver |
Phone | |
| Surrey |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Langley, British Columbia
Latest outage, problems and issue reports in Fort Langley and nearby locations:
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Mark Breslaw
(@MarkBreslaw) reported
from
Vancouver, British Columbia
@TELUSsupport I did call the sales team and was hung up on so I do t want to call in again. I would like to be treated like a customer TELUS wants to keep. Please tell me what iPhone options are available for the same deal I already received a confirmation for less than a week ago
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Slurms MacKenzie
(@gh0stflesh) reported
from
Coquitlam, British Columbia
Telus pls come fix our internet I haven't been able to take my Spanish lessons in a full week and the duolingo owl is trying to kill me
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Wayne O
(@WaynesPlanet) reported
from
Abbotsford, British Columbia
.@TELUS @TELUSsupport has by far the WORST customer service in Canada. Never had no call back option and an estimated FIFTY FIVE (55) MINUTE WAIT TIME. When you pay $250 a month you expect a modicum or customer service
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
@TransLink The problem here is that Shaw, at best, is free for 1/2 hour if you’re not one of their customers. Telus (what’s in Metro Vancouver taxis) would’ve been better. That’s actually free.
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Johnson
(@Schmidt_show) reported
from
Maple Ridge, British Columbia
@Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@Tim_Ell @pattibacchus @TELUS @cbcErica @Dave_Eby @jjhorgan @carolejames When I was previously a Telus customer WITH a contract, they often raised the price, though they didn't bother to notify me. Cancelling was also costly.
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Jody Vance
(@jodyvance) reported
from
Vancouver, British Columbia
@rxstephanie @Yankoster @TELUSsupport @TELUS I will give them a chance to fix what's happened. Having my bill jump by $20 a month, without reason, is sketchy.
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Jennifer West
(@Westjet007) reported
from
Vancouver, British Columbia
I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
I really enjoy @TELUS as a company and have so very few issues with them or their services. I hope to heck when we move we can get fibre optic tho because it’s not workable in this townhouse and it’s annoying af.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS When you’ve been using PureFibre internet for over 4 years and to find out that the new home you’re moving into does not have PureFibre even though the website and TELUS support confirmed that we have it, is a shitty to find out on your moving day 👎 1/2
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Camy Ng
(@ckmng8) reported
from
Vancouver, British Columbia
Breaking down language barriers! I want to subtitle everything! @DustinJez @FCLEdu #transform2030 #microsofteducation #microsofteduca #telus #microsoftvan #wemovement #vancouver #BCEd #learning #SD43 #professionaldevelopment #****
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Aaron Gurney
(@aarongurney) reported
from
Vancouver, British Columbia
@TELUS I am having a frustrating time trying to call you guys to purchase Internet service from you. My call has been dropped 3 times and the call-back feature is no longer available. Please make it right.
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River B^#!$ Meowjin
(@MeowjinBoo) reported
from
Vancouver, British Columbia
@smashforwarddoc @TELUS @STORYHIVE Oh damn the project won. Grats!
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Rajesh Prashar
(@RajeshPrashar) reported
from
Coquitlam, British Columbia
@TELUSsupport I got email telling me that I could use Telus Home Phone app. When tried to log in to app I got message that the service was not available in my area.
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Alexi
(@MsAlexi) reported
from
Vancouver, British Columbia
@TELUSsupport I understand that scheduling and servicing takes time. However, we’ve been a TELUS customer for a long time and for a communication company, communication could be greatly improved. Now we wait... and looking at other providers that could get us connected ASAP. 3/3
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🚴 Jim Ⓥ
(@itsjim84) reported
from
Abbotsford, British Columbia
@pattibacchus @KHampe_ @TELUSsupport @cbcErica @Dave_Eby @jjhorgan @carolejames Customer: I was supposed to pay X amount, but you increased it by Y dollars Telus: Yes we have to increase our fees sometimes Cust: But I have a contract Telus: Yes we have to increase our fees sometimes Cust: Okay then cancel my account Telus: You can't you have a contract
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Kimberley Bowie
(@KimABowie) reported
from
Vancouver, British Columbia
@Ian_A_MacDonald @jodyvance @TELUS I’m so sorry. Telus is brutal and overcharges me every month. And customer service is abysmal.
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Stefan Hawes
(@hawes) reported
from
Vancouver, British Columbia
Discovering a problem with the modern world. When your Internet goes down and you have to wait a couple of days for someone to come by to fix it, you’re also without TV, movies, and music. Might just have to read in silence. @TELUS
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BdblE
(@MsYouDoYou) reported
from
Vancouver, British Columbia
Every single time I have to talk to @TELUSsupport (often) it’s a great experience. I know people have TELUS issues but I am consistently pleased with their service and not enough people say positive things on this yelling machine.
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@TELUS @TELUSsupport @TELUSBusiness I just had the most unpleasant CSR experiences of my life, dealing with your CSRs. The names they gave me were ‘Joe’ and ‘Lovly’. Extremely rude and unhelpful. I even asked for a supervisor, and was refused.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Jennysaja4real34
(@Jennysaja4real1) reported
@TELUS @TELUSsupport omg horrendous service. On the phone for two hours and hung up on both times. I need to switch to Bell because this is absolute nonsense that no one can help me with my issue #terribleservice
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Gogeta
(@Mystic_Gogeta) reported
@MsJLopez @RogersHelps This can literally happen to anyone, if Telus was the one giving the service it can happen to them if the government ran the service themselves it can happen to them.
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prettyakua🤍
(@prettyakua5) reported
@TELUS why is my service not working?
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Niel Stewart
(@NielJStewart) reported
@SoniaFurstenau @adriandix @bcndp Even the turnaround for an appt through Telus is bad. No, I don’t want to support Telus but was desperate to conect with a Dr. Earliest spot was nearly 3 weeks away! Waited 15 hours at the ER instead. 🤷🏽
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Brian Gordon - Go green or die
(@greengordon) reported
Just got this from Telus *Health*. The NDP has sold us out: "Turn up the savings, turn down the energy costs. "Automating your home's heating, cooling and lighting with the TELUS Smart Automation Plus plan is simple, and it can save you money." Last week: an internet offer.
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cadavaberry
(@cadavaberry) reported
WFH isn't possible for everyone so moving to a LCOL area or saving money not commuting isn't an option. Not to mention Rogers/Bell/Telus gouging us for all we're worth in terms of monthly payments with **** service (thanks for proving that Rogers)
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Squatch McTimbit
(@SquatchMcTimbit) reported
disconnected. Got a voicemail but not call, from the Telus rep I was speaking to. It has been nothing but a frigging gong show since we signed up with you 2 years ago. I've NEVER had to escalate to managers with *any* business like I've had to with Telus. We will be calling
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Axis Vero
(@AxisVeroPI) reported
@Rogers, it appears that your internet just went down again. Luckily, I can still tether our office to @TELUS...again!
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Kathy Chapman
(@Hockey_Mom_Rvw) reported
@onesoccer @AlexGangueRuzic Won’t work if they are going to only be broadcast on a pay network that is not included in any channel package beyond Telus.
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Bee
(@SmolSwampWitch) reported
I love these wait times when you call @TELUS and are on hold for over an hour and then it picks up finally and they hang up on you only for you to call back & be on hold for another hour and told your BUSINESS account doesn't exist? Excuse me? This is pathetic