Telus Outage Report in Fort Langley, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Fort Langley, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Fort Langley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Telus
Telus is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (11%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Fort Langley, British Columbia
The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Langley, Abbotsford, Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Phone | |
| Surrey |
TV | |
| Vancouver |
Internet | |
| Langley |
Internet | |
| Vancouver |
Internet | |
| Surrey |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Fort Langley, British Columbia
Latest outage, problems and issue reports in Fort Langley and nearby locations:
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johnny V.
(@punkrokk65) reported
from
Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Andrew Ferguson
(@warandpeace) reported
from
Vancouver, British Columbia
@MOOMANiBE Telus outage of some kind, it’s weirdly ‘mostly’ out but not fully ¯\_(ツ)_/¯
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VWbugNuT
(@Ryansisson7) reported
from
Surrey, British Columbia
@TELUS How many times do I have to say NO to your co stant barrage of phone calls about switching my service? YOU ARE HARRASING ME. I'm not giving any info to the call center that for all I know is the same call center full of CRA scammer callers. TAKE NO FOR AN ANSWER!
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miranda hudson
(@_hudsonny) reported
from
Vancouver, British Columbia
Who is better than @telus for home WiFi? Currently paying for the most expensive internet that is slow, intermittently down, and has the worst customer service.
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John Reid
(@johnb45_reid) reported
from
Coquitlam, British Columbia
Telus I sent you a message but Twitter has a problem. It keeps saying we are trying to verify you and then it can't. Is this how big money talks?
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VWbugNuT
(@Ryansisson7) reported
from
Pitt Meadows, British Columbia
@TELUS The call-back service doesn't even call my phone it goes directly to my voicemail. What can you do about this disservice to your customers who can only wait on hold an hour to speak with a representative?
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Chris Mitchell
(@chrismitcheldlr) reported
from
Coquitlam, British Columbia
As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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MelanieSerre
(@thatmelanielynn) reported
from
Vancouver, British Columbia
@TELUS Telus’s US 🇺🇸 Healthcare has absolutely NO PLACE in Canada 🇨🇦 You SUCK Telus!!! #GetTheHellOutOfCanada #TelusSUCKS Telus Health LifePlus program, get ******** out of Canada 🇨🇦 You have NO place here! This is Canada, ai think you got your countries mixed up!
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Cheryl B. 🇨🇦
(@CherylPrior1) reported
from
Langley, British Columbia
@pnwkate @NatalieLanovill @TELUS Shaw never gives me any trouble, great customer service.
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS how come #CustomerService is sooooo horrible
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Miles
(@mobius84) reported
from
Surrey, British Columbia
@TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Epic fail today @TELUSsupport @TELUS. Not only did my appointment for today get bungled but now your agents can’t even schedule a new one. This is horrible customer service. A lesson in how not to handle customers.
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Gaurav Sharma
(@GauravS19496069) reported
from
Surrey, British Columbia
@Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating
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Steven 🇨🇦 ✡️
(@spawnsteryvr) reported
from
Vancouver, British Columbia
Why can’t I access my account @TELUSsupport? Broken links, can’t view/manage my account - this is not how you treat customers @TELUS.
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Vancouver Owls™️
(@Vancouverowls) reported
from
Vancouver, British Columbia
@WhitecapsFC Telus a company known for terrible customer service and whitecaps known for the exact same thing,a match made in heaven
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
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John Reid
(@johnb45_reid) reported
from
Coquitlam, British Columbia
Why is it that telus doesn't know what it's doing. I pay money to block my phone going out to the internet, except using my own wifi. Then I get repeated emails, texts to connect to telus internet. I guess they just pocket the money as a bonus for themselves. Fix your problem.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Anndi 🏳️🌈
(@Anndi07) reported
@TELUSsupport I went phone shopping 1.5 weeks ago and agreed to stay with Telus EPP and agreed on a plan and price. The phone I wanted wasn’t in stock so they ordered it nbd not in a hurry. Today they call me to say phone still isn’t in nbd but now the price is $15/mo more. WTF!?
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M.
(@accordingtomio) reported
Anyone else with Telus having cell issues? Two calls now and it is choppy.
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Snarkivarius
(@snarkivarius) reported
@Lytzki @Heyheydownthes1 @TELUS It's pretty hard to get in touch with the person I know who (might still) need a phone; might be better to donate to a general Lytton support so they can distribute easily.
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Lytzki
(@Lytzki) reported
@Heyheydownthes1 @TELUS @snarkivarius can you help with this?
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Jeanie Gartly
(@JeanieGartly) reported
@dinnerwithjulie @TELUS I would never accept doing this either. If I ever do then I would leave the store and go somewhere else also. That’s beyond ridiculous. I expect customer service with all I pay monthly for any plan. And our data plans here in Canada are still beyond believable. 😬
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Rod Rod Rod
(@Rod_in_South_AB) reported
@dinnerwithjulie @TELUS Look up Cell Phone Man Canada. Often able to connect you with a permanent 25GB/$45 plan. Mine is with Telus. There is a setup fee. But his service is legit.
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Kesslan 🏳️🌈🇨🇦🐈⬛
(@Kesslan) reported
@AliothFox @BorderDaCougah @GuilRosmer Telus (surprisingly) still (eventually) sent out a tech with a lift truck to fix the problem anyway. It wasn't their fault or their stuff kinda deal, but if they didn't do it, it wasnt going to get done. Problem turned out to be live power lines that had been cut and never fixed.
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Sue Ridewood
(@SueRidewood) reported
@ultrahighoctane @dinnerwithjulie @TELUS I tried that a couple of years ago — also a very long-time Telus customer. They told me to go ahead and leave. So I did.
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Jessica.Elisabete (She/ Her)
(@Jessy_Elisabete) reported
@TELUS @TELUSsupport you guys have such ****** customer service, I can’t upgrade my phone over the phone which is absolutely ridiculous. I never been frustrated with you guys that I’m at the point of taking my business else where.
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grill #2
(@rosiepeeeps) reported
@TELUS @TELUSsupport so i'm not satisfied AT ALL with anything this **** company does but i still have to pay $230 to get out of a contract EVEN THOUGH you're raising our bill to $160 when it's supposed to be $120 a month TELUS IS A SCAM SWITCH COMPANIES PLS EVERYONE