Vidéotron Outage Report in Côte-Saint-Luc, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Côte-Saint-Luc, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Côte-Saint-Luc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Côte-Saint-Luc, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Mercier, La Prairie, Saint-Constant, Pierrefonds, Longueuil, Laval, Châteauguay, Dollard-Des Ormeaux, Castle Gardens, Dorval, Mont-Royal, Sainte-Thérèse, Boisbriand and Lachine.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Mercier |
TV | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| La Prairie |
Wi-fi |
Community Discussion
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Vidéotron Issues Reports Near Côte-Saint-Luc, Québec
Latest outage, problems and issue reports in Côte-Saint-Luc and nearby locations:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Sean Lloyd
(@SeanLloyd93) reported
from
Montréal, Québec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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KitEdotca
(@KittEdotca) reported
from
Westmount, Québec
@Videotron so, erm, you’re internet is down?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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martin lutteral 🇨🇦
(@mlutteral) reported
from
Montréal, Québec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Yasxh
(@Ykazzyy) reported
@Videotron @Raysterz They dont have any info. Dont waste your time calling. No timeframe on when the service will be back on or if technicians are even on site to fix it. What a joke!
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The CoPiloter
(@Co_Piloter) reported
@peternowak I was curious re: part of the Freedom sale to Videotron, Rogers would provide Videotron access to their wired network at rates below what was established for any other competitor ( e.g. Teksavvy ). Doesnt this violate some rule, og give grounds to get that lowered rate for all?
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Ashveer golam
(@AshveerGolam) reported
@Videotron no internet for 48 hours. Technical department doesn’t know when the problem is going to be fixed or doesn’t know how to articulate the nature of the issue in detail. We want updates before switching our Internet Service. (Haven’t been able to work from home)
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Alt-Left EastEnder
(@altleft_eastend) reported
@CPComm @MrWickDoe @alexposadzki Rogers Cable and Shaw don't have overlapping service areas. Blue shirt or red shirt the coax cable markets are unchanged. To close Videotron has agreed to provide wireless AND wholesale wireline to facilitate bundling. Videotron will need to PoP every market like TekSavvy. (1/2)
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Dr. Moussa Sarr
(@moussakaltz) reported
@Videotron Help! Need to work!
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ljp0101
(@ljp0101) reported
@Scorpionblue13 @JulianKlymochko Once it acquires Freedom, it has national scale and will be able to create a national network (and is bridged by the other agreements). Videotron will compete aggressively on price, data caps, no roaming, and more. Even if it wanted to do that today, it couldn't.
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Death The Conqueror
(@Death7Conqueror) reported
@DeadByBHVR (1/2) Good morning and Merry Christmas ! My internet(Videotron) has been down since yesterday morning (~10:00 MTL time on the 24th) which has made it impossible for me to log into the game to play and redeem my daily gifts.
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Marc Lawsane
(@InsaneLawsane) reported
@Videotron so what's the problem now?
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Michael Osborne
(@WMichaelOsborne) reported
There are two big problems with the @CompBureau position. (1) The original deal will not, cannot, happen: the parties have entered into binding agreements to sell Freedom to Videotron.
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Jennifer Quaid
(@quaid_jennifer) reported
Practically, this means: - Tribunal looked at merger as modified by parties (ie with Freedom sale to Videotron) - only AB & BC markets at issue - only wireless market Within these market bounds, there is no substantial lessening or prevention of competition.