Vidéotron outages and service status in Côte-Saint-Luc, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Côte-Saint-Luc, including 1 direct report.
The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
The most recent signal from this area was received Apr 15, 11:51 AM EDT.

Internet (66%)
Wi-fi (22%)
Total Blackout (9%)
TV (3%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Côte-Saint-Luc, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Côte-Saint-Luc, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Côte-Saint-Luc	Baseline
Apr 14, 7:00 PM EDT	0	0	0
Apr 14, 7:20 PM EDT	0	0	0
Apr 14, 7:40 PM EDT	0	0	0
Apr 14, 8:00 PM EDT	0	0	0
Apr 14, 8:20 PM EDT	0	0	0
Apr 14, 8:40 PM EDT	0	0	0
Apr 14, 9:00 PM EDT	0	0	0
Apr 14, 9:20 PM EDT	0	0	0
Apr 14, 9:40 PM EDT	0	0	0
Apr 14, 10:00 PM EDT	0	0	0
Apr 14, 10:20 PM EDT	0	0	0
Apr 14, 10:40 PM EDT	0	0	0
Apr 14, 11:00 PM EDT	0	0	0
Apr 14, 11:20 PM EDT	0	0	0
Apr 14, 11:40 PM EDT	0	0	0
Apr 15, 12:00 AM EDT	0	0	0
Apr 15, 12:20 AM EDT	0	0	0
Apr 15, 12:40 AM EDT	0	0	0
Apr 15, 1:00 AM EDT	0	0	0
Apr 15, 1:20 AM EDT	0	0	0
Apr 15, 1:40 AM EDT	0	0	0
Apr 15, 2:00 AM EDT	0	0	0
Apr 15, 2:20 AM EDT	0	0	0
Apr 15, 2:40 AM EDT	0	0	0
Apr 15, 3:00 AM EDT	0	0	0
Apr 15, 3:20 AM EDT	0	0	0
Apr 15, 3:40 AM EDT	0	0	0
Apr 15, 4:00 AM EDT	0	0	0
Apr 15, 4:20 AM EDT	0	0	0
Apr 15, 4:40 AM EDT	0	0	0
Apr 15, 5:00 AM EDT	0	0	0
Apr 15, 5:20 AM EDT	0	0	0
Apr 15, 5:40 AM EDT	0	0	0
Apr 15, 6:00 AM EDT	0	0	0
Apr 15, 6:20 AM EDT	0	0	0
Apr 15, 6:40 AM EDT	0	0	0
Apr 15, 7:00 AM EDT	0	0	0
Apr 15, 7:20 AM EDT	0	0	0
Apr 15, 7:40 AM EDT	0	0	0
Apr 15, 8:00 AM EDT	0	0	0
Apr 15, 8:20 AM EDT	0	0	0
Apr 15, 8:40 AM EDT	0	0	0
Apr 15, 9:00 AM EDT	0	0	0
Apr 15, 9:20 AM EDT	0	0	0
Apr 15, 9:40 AM EDT	0	0	0
Apr 15, 10:00 AM EDT	0	0	0
Apr 15, 10:20 AM EDT	0	0	0
Apr 15, 10:40 AM EDT	0	0	0
Apr 15, 11:00 AM EDT	0	0	0
Apr 15, 11:20 AM EDT	0	0	0
Apr 15, 11:40 AM EDT	0	0	0
Apr 15, 12:00 PM EDT	0	0	0
Apr 15, 12:20 PM EDT	0	0	0
Apr 15, 12:40 PM EDT	0	0	0
Apr 15, 1:00 PM EDT	0	0	0
Apr 15, 1:20 PM EDT	0	0	0
Apr 15, 1:40 PM EDT	0	0	0
Apr 15, 2:00 PM EDT	0	0	0
Apr 15, 2:20 PM EDT	0	0	0
Apr 15, 2:40 PM EDT	0	0	0
Apr 15, 3:00 PM EDT	0	0	0
Apr 15, 3:20 PM EDT	0	0	0
Apr 15, 3:40 PM EDT	0	0	0
Apr 15, 4:00 PM EDT	0	0	0
Apr 15, 4:20 PM EDT	0	0	0
Apr 15, 4:40 PM EDT	0	0	0
Apr 15, 5:00 PM EDT	0	0	0
Apr 15, 5:20 PM EDT	0	0	0
Apr 15, 5:40 PM EDT	0	0	0
Apr 15, 6:00 PM EDT	0	0	0
Apr 15, 6:20 PM EDT	0	0	0
Apr 15, 6:40 PM EDT	0	0	0
Apr 15, 7:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Côte-Saint-Luc, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	Internet	7 hours ago
Montréal	Internet	6 days ago
Montréal	Internet	6 days ago
Montréal	Internet	6 days ago
Montréal	Internet	12 days ago
Montréal	Internet	13 days ago

Nearby cities with recent reports

Montréal

4 recent signals

7 hours ago

Community Discussion

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Vidéotron Issues Reports Near Côte-Saint-Luc, Quebec

Latest outage, problems and issue reports in Côte-Saint-Luc and nearby locations:

sbg4evr (@sbg4evr) reported 2 minutes ago from Montréal, Quebec
@Videotron is service down? No Helix, no tv or internet access
Ahsan. (@Iqballer69) reported 3 minutes ago from Montréal, Quebec
@MikeyZwonok @Bell @Videotron Need to do that switch too man @Bell is always a let down lol internet always going on and off randomly
jyseerys (@jayseereyes) reported 4 minutes ago from Montréal, Quebec
@Videotron No, but chat with a customer representative. Even her couldn't provide any solutions instead apologizing for the situation. Well, her apologizing is not what I need because it didn't solve the charges or any kind of that matter.
Jaaaaaayyyyy (@zerojay) reported 6 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Issa Sissoko (@IssaCheckmate) reported 8 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
sbg4evr (@sbg4evr) reported 12 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Richard E Flanagan (@phosfiend) reported 14 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Amanda (@wild_one1998) reported 26 minutes ago from Montréal, Quebec
@Videotron Both cable boxes in the house went down last night, and are still down now
Sean Lloyd (@SeanLloyd93) reported 27 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Dan Carnelly (@dancarnelly) reported 28 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
martin lutteral 🇨🇦 (@mlutteral) reported 29 minutes ago from Montréal, Quebec
@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.
Beth W (@bunnyette) reported 30 minutes ago from Montréal, Quebec
@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?
lagarto malo 🦎 (@lagarto_malo) reported 32 minutes ago from Westmount, Quebec
@pmarriott @Videotron It seems spotty this morning, short periods of outage then back to normal.
martin lutteral 🇨🇦 (@mlutteral) reported 34 minutes ago from Montréal, Quebec
@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap
Jaaaaaayyyyy (@zerojay) reported 36 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 36 minutes ago from Montréal, Quebec
Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots
m@rie (@mtn_carnet) reported 37 minutes ago from Montréal, Quebec
@Videotron Service internet.
Cee (@CeeFor) reported 50 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
Elephant Stone (@ElephantStoneHQ) reported 50 minutes ago from Montréal, Quebec
Anyone else having @Videotron internet issues?
KitEdotca (@KittEdotca) reported 52 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 5 minutes ago
@TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.
🐾 Flynn 🦊 🔜 FD 🐾 (@ArcticFoxHiro) reported 6 minutes ago
@JustNoOne3001 @yellmapper Just went to Ottawa and picked up n66 and a fuckton of B7 on telus Like, 20mhz of 7, another 20mhz of 7, 20mhz of 2, 15mhz of 66, 30mhz of n66 according to service mode. I didn't even know band 66 was that wide, nevermind having Rogers and Vidéotron also using spectrum
Chris (@Silverxx27) reported 8 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
ScorpioSymbol (@IvanMakesGames) reported 12 minutes ago
The absolute worst thing about switching to @Videotron s newest internet/cable is that when your cable goes down now, so does your TV :( (It goes down a lot...)
Scale (@alliareault) reported 13 minutes ago
@MarkJCarney @francoislegault Vidéotron isn't providing nor is Centrurion facilitating internet that's incl in rent re my lease. Agora 15 minute city. I haven't had internet since Nov 24. I'm a tenant. Also I want to build underground greenhouse network Hearth Systems: goods. Independent regulatory mechanism.
Bri 💖🏳️‍⚧️ (@tgirliebri) reported 13 minutes ago
And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017
🟦Marlene Monk🇨🇦🌻☮️ (@monkski252) reported 14 minutes ago
@jacquesbegood @Videotron I was told by customer service that updates are being loaded so this may be a problem for a few weeks
Gerv (@Gervcomo) reported 16 minutes ago
@LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 17 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Francis Taquin (@FrancisTaquin1) reported 19 minutes ago
" Videotron warns: “When 3G is shut down, you will no longer be able to call 911 if you use a mobile phone or a SIM card that is not VoLTE compatible. This is already the case when you are travelling in the United States.” How to check your phone Freedom Mobile recommends dialing #TEST (#8378). If the call goes through, your phone is VoLTE-ready. If it doesn’t, you’ll need a newer phone and SIM card to stay connected. "