Vidéotron outages and service status in Côte-Saint-Luc, Quebec

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Vidéotron generated 0 outage signals in the last 24 hours around Côte-Saint-Luc, including 0 direct reports.
The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
The most recent signal from this area was received Apr 18, 4:48 PM EDT.

Internet (71%)
Total Blackout (14%)
Wi-fi (10%)
TV (5%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Côte-Saint-Luc, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Côte-Saint-Luc, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 20, 8:20 AM EDT	0	0
Apr 20, 8:40 AM EDT	0	0
Apr 20, 9:00 AM EDT	0	0
Apr 20, 9:20 AM EDT	0	0
Apr 20, 9:40 AM EDT	0	0
Apr 20, 10:00 AM EDT	0	0
Apr 20, 10:20 AM EDT	0	0
Apr 20, 10:40 AM EDT	0	0
Apr 20, 11:00 AM EDT	0	0
Apr 20, 11:20 AM EDT	0	0
Apr 20, 11:40 AM EDT	0	0
Apr 20, 12:00 PM EDT	0	0
Apr 20, 12:20 PM EDT	0	0
Apr 20, 12:40 PM EDT	0	0
Apr 20, 1:00 PM EDT	0	0
Apr 20, 1:20 PM EDT	0	0
Apr 20, 1:40 PM EDT	0	0
Apr 20, 2:00 PM EDT	0	0
Apr 20, 2:20 PM EDT	0	0
Apr 20, 2:40 PM EDT	0	0
Apr 20, 3:00 PM EDT	0	0
Apr 20, 3:20 PM EDT	0	0
Apr 20, 3:40 PM EDT	0	0
Apr 20, 4:00 PM EDT	0	0
Apr 20, 4:20 PM EDT	0	0
Apr 20, 4:40 PM EDT	0	0
Apr 20, 5:00 PM EDT	0	0
Apr 20, 5:20 PM EDT	0	0
Apr 20, 5:40 PM EDT	0	0
Apr 20, 6:00 PM EDT	0	0
Apr 20, 6:20 PM EDT	0	0
Apr 20, 6:40 PM EDT	0	0
Apr 20, 7:00 PM EDT	0	0
Apr 20, 7:20 PM EDT	0	0
Apr 20, 7:40 PM EDT	0	0
Apr 20, 8:00 PM EDT	0	0
Apr 20, 8:20 PM EDT	0	0
Apr 20, 8:40 PM EDT	0	0
Apr 20, 9:00 PM EDT	0	0
Apr 20, 9:20 PM EDT	0	0
Apr 20, 9:40 PM EDT	0	0
Apr 20, 10:00 PM EDT	0	0
Apr 20, 10:20 PM EDT	0	0
Apr 20, 10:40 PM EDT	0	0
Apr 20, 11:00 PM EDT	0	0
Apr 20, 11:20 PM EDT	0	0
Apr 20, 11:40 PM EDT	0	0
Apr 21, 12:00 AM EDT	0	0
Apr 21, 12:20 AM EDT	0	0
Apr 21, 12:40 AM EDT	0	0
Apr 21, 1:00 AM EDT	0	0
Apr 21, 1:20 AM EDT	0	0
Apr 21, 1:40 AM EDT	0	0
Apr 21, 2:00 AM EDT	0	0
Apr 21, 2:20 AM EDT	0	0
Apr 21, 2:40 AM EDT	0	0
Apr 21, 3:00 AM EDT	0	0
Apr 21, 3:20 AM EDT	0	0
Apr 21, 3:40 AM EDT	0	0
Apr 21, 4:00 AM EDT	0	0
Apr 21, 4:20 AM EDT	0	0
Apr 21, 4:40 AM EDT	0	0
Apr 21, 5:00 AM EDT	0	0
Apr 21, 5:20 AM EDT	0	0
Apr 21, 5:40 AM EDT	0	0
Apr 21, 6:00 AM EDT	0	0
Apr 21, 6:20 AM EDT	0	0
Apr 21, 6:40 AM EDT	0	0
Apr 21, 7:00 AM EDT	0	0
Apr 21, 7:20 AM EDT	0	0
Apr 21, 7:40 AM EDT	0	0
Apr 21, 8:00 AM EDT	0	0
Apr 21, 8:20 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Côte-Saint-Luc, Quebec

The most recent Vidéotron outage reports came from the following cities: Montréal.

City	Problem Type	Report Time
Montréal	TV	3 days ago
Montréal	Wi-fi	4 days ago
Montréal	Internet	4 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago
Montréal	Internet	5 days ago

Nearby cities with recent reports

Montréal

7 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Côte-Saint-Luc, Quebec

Latest outage, problems and issue reports in Côte-Saint-Luc and nearby locations:

Katelyn Thomas (@katelynvthomas) reported 22 seconds ago from Westmount, Quebec
I am convinced the person who voices videotron’s automated customer service line is Chandler Bing’s dad.
Cee (@CeeFor) reported 3 minutes ago from Montréal, Quebec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
KitEdotca (@KittEdotca) reported 8 minutes ago from Westmount, Quebec
@Videotron so, erm, you’re internet is down?
Issa Sissoko (@IssaCheckmate) reported 10 minutes ago from Montréal, Quebec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
Jaaaaaayyyyy (@zerojay) reported 13 minutes ago from Montréal, Quebec
Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.
Issa Sissoko (@IssaCheckmate) reported 13 minutes ago from Montréal, Quebec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
Sean Lloyd (@SeanLloyd93) reported 13 minutes ago from Montréal, Quebec
@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service
Jaaaaaayyyyy (@zerojay) reported 18 minutes ago from Montréal, Quebec
@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?
Brommelier (@jonjerkone) reported 19 minutes ago from Westmount, Quebec
When a customer has a @videotron or @sympatico or @aol email 🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
Richard E Flanagan (@phosfiend) reported 19 minutes ago from Montréal, Quebec
@Videotron internet seems to be down for folks in Hudson/St lazare
Issa Sissoko (@IssaCheckmate) reported 23 minutes ago from Montréal, Quebec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
Averwing Entertainment (@AverwingTTV) reported 24 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭
Droussy 🎙🔥 (@DroussyBabe) reported 26 minutes ago from Montréal, Quebec
Fix this **** Now !! @Videotron #enjeuxmajeurs
martin lutteral 🇨🇦 (@mlutteral) reported 27 minutes ago from Montréal, Quebec
@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic
Dan Carnelly (@dancarnelly) reported 32 minutes ago from Montréal, Quebec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
Issa Sissoko (@IssaCheckmate) reported 38 minutes ago from Montréal, Quebec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
Nick Chrysanthakopoulos (@NickChrysantha1) reported 43 minutes ago from Montréal, Quebec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Jaaaaaayyyyy (@zerojay) reported 51 minutes ago from Montréal, Quebec
2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.
martin lutteral 🇨🇦 (@mlutteral) reported 51 minutes ago from Montréal, Quebec
@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes
sbg4evr (@sbg4evr) reported 57 minutes ago from Montréal, Quebec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Morin (@MorinLoL1) reported 7 minutes ago
@drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.
Amelie Leah (@melievisuals) reported 8 minutes ago
Anyone else with Videotron/Helix having issues?
livingdead360 (@livingdead360) reported 8 minutes ago
@Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!
HammerofSparx (@KevinAn45942701) reported 14 minutes ago
@DouglasPollitt While I 💯 agree there is a ton of anti-competition stuff, I haven’t been able pin down what says they HAVE TO report scores. Does CBC? Local news? Do newspapers? (it bugs me that OS didn’t prove their case by getting on Cogeco, SaskTel, Videotron etc. Would’ve been faster)
Leadhead2 (@Leadhead22) reported 15 minutes ago
@Videotron My phone and internet finally came back on Friday but I can not connect to wifi. It would be really nice if Videotron could tell me where it is still down so I don't waste and hour thinking it is on my end. VSL
⭐️Marigaka⭐️|| 🎂BIRTHDAY MONTH 🎂 (@Marigakaa) reported 16 minutes ago
@DaxerAivi It actually finish downloading during the night😭 Bro Vidéotron SUCKS
DownHooligan (@DownHooligan) reported 16 minutes ago
@mchkzn Videotron is garbage. Bell all the way. I get coverage in areas where nobody does and 5G speeds in Ottawa are 500 download.
Commissioner Miner (@fanCRTCProfling) reported 19 minutes ago
Based on the #CRTC rules in regards to the outage reports, and the fact the no one else filled an outage report, we can conclude Bell actually own Rogers, Freedom and Videotron, or they just buy access from Bell which, per the rules, is allowed to be hidden.
Trump Is President (@yankiadler) reported 21 minutes ago
@Videotron your Internet is down in Montreal ?
Scale (@alliareault) reported 21 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time