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Rogers outages and service status in Cedar Valley, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Cedar Valley, including 3 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received Aug 17, 8:29 PM EDT.
  • 85% Internet (85%)
  • 15% TV (15%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Cedar Valley, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cedar Valley, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cedar Valley, Ontario

The most recent Rogers outage reports came from the following cities: Newmarket, York, King, Pickering, and Uxbridge.

CityProblem TypeReport Time
Newmarket Internet 3 hours ago
York Internet 5 hours ago
King Internet 13 hours ago
Newmarket Internet 1 day ago
Newmarket Internet 2 days ago
Newmarket Internet 4 days ago

Nearby cities with recent reports

Newmarket

4 recent signals

3 hours ago
York

1 recent signals

5 hours ago
King

1 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Cedar Valley, Ontario

Latest outage, problems and issue reports in Cedar Valley and nearby locations:

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps You lost a customer who wanted to upgrade, hand you more money and stay with you 24 months.

  • ShamusBrown1
    Shamus Brown (@ShamusBrown1) reported from Newmarket, Ontario

    @RogersHelps please advise whether there’s an issue with Ignite TV in Newmarket, ON. Our tv is frozen and none of your suggestions online have worked. Thanks

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    One more scam by @Rogers I have the Rogers Device Protection, my iPhone has a cracked screen on the back. They sent their protection to a 3rd party who say it’s either $300 to replace or $100 to fix, taking one week. What a scam. I’m going to upgrade to the 11. Not Rogers.

  • saraurowitz
    sara urowitz (@saraurowitz) reported from Aurora, Ontario

    @koodo @RogersHelps Jessica, a kind and polite customer service rep from @RogersHelps has set up an appointment for me with @Rogers to talk about moving my 3 numbers from @koodo @TELUS. @koodo you have some customer service catch up to do!

  • BelovedBrands
    🎈Beloved Brands🎈 (@BelovedBrands) reported from King, Ontario

    @RogersHelps Yes but I bought “Rogers” protection. You let your customer down. I’m near the end of my contract. So it is easier to switch to another company. No one offering a reason to stay.

  • joekool59
    Break80 (@joekool59) reported from Newmarket, Ontario

    @Rogers my ignite TV is lagging and pausing mid show. Is there a fix?

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers there better be some sort of rebate or discount for this ****. @RogersHelps

  • dajhorn
    Darik Horn (@dajhorn) reported from Newmarket, Ontario

    @Romcan2 @Rogers Because retrenching a broken cable is expensive and throwing wire is a quick fix.

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • jrlbenedict
    Jarrel Benedict (@jrlbenedict) reported from Newmarket, Ontario

    There’s no home internet again, @RogersHelps. At this point, Rogers should be paying me. They charge exorbitant fees for awful services! It’s time the CRTC look into the big three telecommunications companies.

  • bender_077
    Pascal Brunet (@bender_077) reported from Whitchurch-Stouffville, Ontario

    Hey @RogersHelps , any idea when service will be restored in Stouffville, Ontario? It’s been 48 hrs. And your automated « support » bot is saying everything is good - reboot your modem… (tweeting from my BELL cel phone)

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    It’s ironic that your systems for sending me my bill today seem just fine @Rogers but I have no cell phone service. Appears to be time to shop around.

  • Lovedee14492508
    Lovedeep Singh (@Lovedee14492508) reported from East Gwillimbury, Ontario

    Rogers Network down since last night. Please fix it ASAP it’s causing problems now. @Rogers

  • rfrizvi
    Rabab Rizvi (@rfrizvi) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps WiFi is down again 2x this week

  • Therisa
    T. D'Amato (@Therisa) reported from Newmarket, Ontario

    @Rogers what is going on with services in the Newmarket area!?! I have no internet, no tv and no phone. This is a serious issue!!!

  • RockNRollCroll
    Barry Croll (@RockNRollCroll) reported from Newmarket, Ontario

    @BuNdOAVFC @RogersHelps Time for Canada to open the market up like in the US & other countries, more competition needed with #Internet #Cable #cellphones You name the current big boys just arent customer friendly to who pays their salaries

  • falu_f10
    Falu (@falu_f10) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps been having lots issues with our internet service here in Stouffville this past month. Continued outages almost everyday. I’ve called in a few times and granted I got a few days credit but this is completely unacceptable. Not a happy customer

  • gerryteoli
    Gerry Teoli (@gerryteoli) reported from Whitchurch-Stouffville, Ontario

    @RogersHelps I’ve got two kinds of PVR’s. The old kind gets the MLB channel today. The NextBox doesn’t get it today. I’m in Stouffville. Is there a Rogers wide issue or is it me?

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

  • Mark_Hanlon
    Mark (@Mark_Hanlon) reported from Newmarket, Ontario

    @Sportsnet @Rogers The purest example of taking the series down to the wire. Wow - what a finish!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CurlingFan22
    🥌 Curling Fan (@CurlingFan22) reported

    @d2thethomas @JustMeJamie64 @Rogers Ha! Been there, done that. The store staff will tell you they can’t help you and hand you their phone to use to call the call centre

  • RKBalsara
    R K Balsara (@RKBalsara) reported

    @JustMeJamie64 @Rogers Some of the best technical support folks in the world today are from India. Check out Zoho support or Microsoft 365 support. Try Bell or Rogers, they are a nightmare.

  • _mackmajor
    Mack Major (@_mackmajor) reported

    @BlueJays @Rogers doesnt need the money. Stop selling out to Apple holy ****.

  • robinthemurr
    Robin (@robinthemurr) reported

    ******* came back for a 3rd time and woke me up AGAIN 3 employees who can’t read Once I opened the door to yell at them they gave me the “oh we just saw your sign” no you’re ignorant ***** who don’t give a **** Stay off peoples properties @Rogers unless you are called

  • mic56key
    GM789 🇨🇦 (@mic56key) reported

    @BlueJays @rogers @sportsnetpr ditto.. never going to happen

  • BBrewda
    BBrewda (@BBrewda) reported

    @RogersHelps But why did you guys hang up on me? Like, why wasn't I still left in the queue? None of this makes sense and displays really poor respect to your clients. I would like someone to call ME when they have a chance to discuss my plans. Thanks. I can DM my phone number if needed.

  • FundYourBigIdea
    GetYourBigIdeaFunded (@FundYourBigIdea) reported

    @NubiaAndYou @Rogers @Rogers used to have the best customer service. Now, all they do is hang up.

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney

  • JaneCornwell11
    CoopersMom 😁 (@JaneCornwell11) reported

    Okay @rogers your Instacart company has no customer service. I got my delivery after an ignorant driver drove around for an hour. I gave her directions twice and it didn't make a difference. She wouldn't respond to my messages at all. Instacart said they don't take care of this.

  • b_rachel18
    B Rachel (@b_rachel18) reported

    @RogersHelps I was given a link to the site. But I wanted to speak to someone directly so I tried calling. Right at 9 am. Nearly 2 hrs later and still waiting to be connected to someone who can help me.