Rogers Outage Report in Purpleville, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Purpleville, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Purpleville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Purpleville, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Richmond Hill, Rexdale, North York, Vaughan, Woodbridge, North Park, Thornhill, Bolton, Concord, York, Maple, King City and York.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Purpleville, Ontario
Latest outage, problems and issue reports in Purpleville and nearby locations:
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
@RogersHelps But for a company who hasn’t identified any issues, there were four Rogers trucks outside my house while these downtimes were happening.
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Cindy
(@cinangel32) reported
from
Toronto, Ontario
@RogersHelps hello! I’m moving in early Dec. I’ll need to transfer my Internet and set up cable (currently obtained via condo). How much notice do you guys require? And there’s still a “moving” service right?
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Julia
(@julescvv) reported
from
Toronto, Ontario
Unbelievable that @rogers would rather cancel my new plan than wave the activation fee. Told me to go in and cancel it wow lol. What is the activation fee for anyway? If I bought out the phone and switched the SIM card there would be no activation fee. Absolutely crazy.
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Fatima j
(@FatimaaMansour) reported
from
Toronto, Ontario
Paying for 500mbps ds but I’m 5 meters away from the router and my download speed is 204kbps (yes KB). Gotta love @rogers. And don’t bother calling for help, they’ll just try to sell you something
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Emily P
(@emilybelle1983) reported
from
Toronto, Ontario
Hey @RogersHelps found a #tablet on the ground outside my kids school and would like to return it to the owner. It's a Rogers SIM card. Talked to live chat and said it can't help. Now I'm on hold! Any #suggestions?
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claudio
(@claudioditzbjj) reported
from
Toronto, Ontario
@RogersHelps I think your internet is subpar. You charge way to much for numerous disconnections throughout the day. You suckered me into another year contract and charged me more for it. It’s no wonder I changed phone providers. Never again
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@jrovsovskein @RogersHelps It’s awful
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Ro 🐕
(@Ro_Ro_77) reported
from
Toronto, Ontario
@Rogers @Rogers treats loyal existing customers like ****. Offering the best deals to non customers to lure them in. It’s an abusive relationship.
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.
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𝒥𝑜𝒽𝓃 𝒟𝒶𝓇𝓎𝓁
(@jhndryl) reported
from
Toronto, Ontario
@RogersHelps anyone willing to help?
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps I’m amazed at the PRIVACY BREACH, when I receive someone else’s email and home address!!! Who’s running Rogers? Joe Natalie have you any clue to ur promise on improving customer service?
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bean.
(@righteousbean) reported
from
Toronto, Ontario
@RogersHelps I’ll just continue to take notes with dates and times that your shitty service is down. Thanks.
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Julia
(@julescvv) reported
from
Toronto, Ontario
The account is the same it’s not a new account set up. So they punish you for having a plan. Brutal customer service. @rogers
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Eric Prime
(@PrimeEricR) reported
from
Toronto, Ontario
@RogersHelps Appreciate the response. Fix it up!
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps Oh no we’re not playing that game.. I message you and you then tell me you can’t help, I need to call and stay on hold for 45m go through technical support to order pods.. and still wait 3-5 days
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Dr. Ryan Garcia
(@drryangarcia) reported
from
Vaughan, Ontario
@Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice
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Garry Marr
(@GarryMarr) reported
from
Toronto, Ontario
Still no service after 24 hours from @Bell_Support. They say wait another 48 hours. In TWO DECADES, @RogersHelps was NEVER this bad. No resolution. No support. No alternative solutions.
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Stephanie
(@Stephy_72) reported
from
Vaughan, Ontario
@RogersHelps they actually don’t help! They told me myTv issues were at the green box on the street. While still paid them for no service, I called and spent hrs on hold.Troubled shooter my issue and told them, there is no Main Street issue, it’s the refurbished
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Samantha B
(@samanthadjb) reported
from
Toronto, Ontario
Love that our @RogersHelps connection had gone down three times in the last hour..good stuff when two people are working from home.
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Courtney Taylor
(@courttee) reported
from
Toronto, Ontario
@RogersHelps I know the service is not available where I am.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Johanna Hoffmann
(@OomphGroup) reported
Another @Rogers outage. Since last night WiFi on & off. Now it's gone. November 10 had no WiFi for most of the day & then had to reinstall the drivers and what not after they came back on with different settings 🤬 @Rogers is the absolute WORST. DO NOT APPROVE THEIR SHAW MERGER!
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RWilson /// 🇨🇦🏁
(@BulldogRacingTM) reported
Gonna miss the customer service from @TekSavvyNetwork as they are undoubtedly the best in Canada.. unfortunately via @Rogers our service is completely unacceptable and we've decided to move to @Bell fibre which they can't offer. Frig.
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DMoney
(@DMoney1153) reported
Never EVER had worse wifi than @Rogers ignite. Bundling with TV is a huge mistake. Wifi connection drops too many times to count, in turn making the TV not watchable. Worst customer service too.
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Ayon De
(@Ayon_De) reported
@RogersHelps is there an outage in Whitby?
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W²
(@white0775) reported
@rogers hey tv is out in arthur street area of ottawa fix your over priced under preforming service
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TellsItHowItIs
(@Sandwichbull) reported
@RogersHelps spent hours with Rogers tech support. They tell me my modem is broke. Then magically everything started working again last night for about 5 hours. Now it's not. Admit u have an outage in Atlantic Canada. Ur organization is dishonest. Ur tech support sucks. Liars.
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Emoco
(@emoco) reported
Internet outage again in Toronto east. @rogers @FidoSolutions
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Wilma Fingerdoo
(@WFingerdoo) reported
Is anyone else in Toronto having the worst experience staying connected to the internet with @Rogers ? For the past month Rogers keeps dropping my internet signal. It's been delaying my abilities to post anything to YouTube. Is it time to switch to @Bell ? Thoughts? #RogersSucks
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🇨🇦
(@Snowymb1) reported
@RogersHelps my spouse went to Vegas on business trip in October for a week, we couldn't even call one another and I called Rogers 3 times that week and heard every excuse in the book why it wasn't working and yet you sure had no problem charging me for the 5 days
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Geneviève Lagroix (cgminipainting) 🇨🇦🇨🇦🇨🇦
(@glagroix) reported
@CurtQ89 @Rogers Seems like it happened to people with Bell too. Might be a TSN issue @TSN_Sports