Rogers outages and service status in Willowdale, Ontario

Problems in the last 24 hours in Willowdale, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Willowdale, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Willowdale, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Markham, Concord, and Richmond Hill.

City	Problem Type	Report Time
Toronto	Internet	26 minutes ago
Toronto	Internet	4 hours ago
Toronto	Internet	7 hours ago
Toronto	Internet	11 hours ago
Toronto	Phone	13 hours ago
Toronto	TV	14 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Willowdale, Ontario

Latest outage, problems and issue reports in Willowdale and nearby locations:

• 
  Adam Scott (@AdamScottEnv) reported 4 minutes ago from Toronto, Ontario

  internet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng

• 
  Lauren Souch (@laurensouch) reported 5 minutes ago from Toronto, Ontario

  @RogersHelps your business account reps transferred me to ignite after they couldn’t help over an hour ago… I’m trying to change my package and sort out a billing issue but this seems wildly long to be on hold? But I don’t want to hang up and lose my spot if it’s just busy…

• 
  T. Longue (@tickylongue) reported 9 minutes ago from Toronto, Ontario

  @cbcmarketplace you should investigate @Rogers. They’re falsely advertising 1.5 Gbps and when customers upgrade, they have no internet because of “provisioning” issues with no estimate for fix.

• 
  Mish (@mishd27) reported 12 minutes ago from Toronto, Ontario

  @RogersHelps phone/internet down in the south Etobicoke area. Any ETA on when it will be fixed

• 
  Angel Macellones (@macellonesangel) reported 13 minutes ago from Toronto, Ontario

  @simonjagassar @RogersHelps Same issues with me.

• 
  Universnanth (@AlphaRomeo92) reported 14 minutes ago from Vaughan, Ontario

  My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

• 
  Anthony Chien (@anthonychien) reported 15 minutes ago from Markham, Ontario

  @REWoman @One_Percent1 @Rogers Left #Rogers after their big internet outage last year. I am getting much better and more reliable internet service at Bell. The only regret is I should have done it sooner.

• 
  Perry Schwartz (@PerryS33) reported 16 minutes ago from Vaughan, Ontario

  @TSN_Sports @RogersHelps why does the Leafs broadcast on TSN keep freezing up on Rogers Ignite? No other channel is an issue so it’s not a wifi or box reset issue.

• 
  Jamie singleton (@Jamiesingleton) reported 16 minutes ago from Toronto, Ontario

  Hey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…

• 
  E_Rozie (@E_R0z1E) reported 21 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Samantha (@eastyorkcycle) reported 29 minutes ago from The Beaches, Ontario

  @RogersHelps Based on my own experience and the numerous msgs I've see here on Twitter, there seems an internet outage. What is the ETA to fix it? And no I wont DM your bot to provide my info.

• 
  Kristen Ridley (@KristenRidley) reported 38 minutes ago from Toronto, Ontario

  Yet again no internet and @RogersHelps customer service chat was zero help. Now I have to go into my office to work and will be late. So not impressed.

• 
  Modern Pundit (@sen127) reported 38 minutes ago from Toronto, Ontario

  If you want to have the worse telecom experience go with @Rogers. They have all this network outages and connection issues and still if you keep it they don’t appreciate the business. Customer service/sales are rude. Better cancel instead of calling them. Go with @Bell or @TELUS

• 
  Jamie singleton (@Jamiesingleton) reported 39 minutes ago from Toronto, Ontario

  @RogersHelps @ChrisHinman87 Hey I tried that they just transferred me to a specialist who has not come into the chat yet. Is there any way I can find out if there’s an outage that doesn’t involve a virtual assistant?

• 
  Lorraine Marie Moran (@LoriMoran_1) reported 41 minutes ago from Toronto, Ontario

  @RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now

• 
  Mark Orlan (@MarkOrlan) reported 45 minutes ago from Toronto, Ontario

  I was just starting to get into #BachelorInParadise and of course the @Rogers NextBox reboots twice. Seems there’s another #Rogers #outage in our area. I’m not sure they’re living up to their new service level commitments. Oh, and need I mention internet issues? …constant 😤

• 
  Phil w. Tequila (@LiteBlCollarWkr) reported 46 minutes ago from Toronto, Ontario

  @RogersHelps Why does Rogers use a non-Canadian email service anyways?

• 
  Harry Leor (@harryleor) reported 48 minutes ago from Vaughan, Ontario

  @MattiHaapoja @RogersBiz Rogers's internet is slow

• 
  Adnanas 🐻 (@Comradnan) reported 48 minutes ago from Toronto, Ontario

  Canadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.

• 
  kasun (@kazZtr_) reported 54 minutes ago from Toronto, Ontario

  @chamaraind @Rogers Should be damn fast, but Machan in here it’s very expensive, I’ve used my 20GB in the phone this month and for additional 1gb I have to pay $25 😬

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kaleemullah (@kaleemullah19) reported 2 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  Tammie (@tammie__cross) reported 8 minutes ago

  @RogersHelps Thanks for replying. The issue isn't that cancellations have to be done by phone—it's that I've been on hold for well over an hour trying to reach someone. Sales answered immediately, but customer service hasn't.

• 
  Jon Doe (@damier247) reported 11 minutes ago

  @RogersHelps hi, I was chatting with a support guy after waiting on the queue for a while, he told me he was reviewing the account and has since disappeared, the support persons name is Zakaria

• 
  Carole Gagne (@CaroleGagne108) reported 15 minutes ago

  @RogersHelps I am filing @CCTS Complaint since I have been requesting a WRITTEN FORM of services cancellation for 4 days now...by yext or gmail and NADA

• 
  sarah (@dawnthehorizon) reported 16 minutes ago

  @Rogers @RogersHelps very tired of losing service in my own home and it being in SOS. I’ve never had this issue until I upgraded my phone to one that has 5G. Your customer service is also almost impossible to ever reach to talk to someone about this issue.

• 
  Carole Gagne (@CaroleGagne108) reported 17 minutes ago

  @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD

• 
  Lulu (@lulu5109) reported 17 minutes ago

  @RogersHelps I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times/day because it won’t reconnect on its own, and it’s affecting my work from home.

• 
  Ubique (@RamEcoD) reported 17 minutes ago

  @RogersHelps your cellular network is down in Gunter Ontario. You make it IMPOSSIBLE to report it. Everyone I’ve asked on the lake has the same problem. Your network tracking page says there are no issues.

• 
  これは何の意味もありません (@TRSbizarro) reported 19 minutes ago

  @RogersHelps @towerguymatt Like seriously, why do you think its on the costumers you are scamming to notify you of when your service is down? This is a genuine question so answer it. This is social media after all, lets SOCIALIZE.

• 
  Canadian Titan (@Canadian_Titan) reported 20 minutes ago

  @RogersHelps Do you know what the technical support wait time is?