Rogers Outage Report in Willowdale, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Willowdale, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Willowdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Willowdale, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, North York, Thornhill, Scarborough, Richmond Hill, Vaughan, Markham, The Beaches, Maple, Woodbridge, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
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| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Willowdale, Ontario
Latest outage, problems and issue reports in Willowdale and nearby locations:
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
@RogersHelps They do have 2 nextbox’s a 1.0 and a 2.0 as well on the main floor but I have never in all my life since this box was brand new when we got it when it came out seen it do that normally like the nextboxes it will just say download.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@Rogers @RogersHelps The technician left, I have all the equipment that he gave me, I did follow the instructions, NO INTERNET. He said that I must call customer support. This is ******* unbelievable!! Where is the respect with the customer? Do you call this an installation?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Still no Internet at home because Rogers never installed it. The new technician was supposed to show this morning between 10am and noon. I wonder if he/she will show in 9 minutes
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps I still have NO INTERNET. I have the pieces, they are connected but does not work. Technician left, no help at all.
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Robert Mobilio
(@RobertMobilio) reported
from
Vaughan, Ontario
@UPSHelp_CA, @Brightstar, @RogersHelps — absolute atrocious customer experience with what is supposed to be a replacement phone delivery. Delivery was to arrive yesterday. No signs.. no help being offered until next week. “Investigation” to be launched ...while we wait..terrible
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
Most reliable service my A$$ @EdwardSRogers @Rogers you have no problem taking my money monthly yet I can't have relatively stable Internet services! Tired of calling, tired of having to ask for credits, just plain tired.. If nothing else I want to Run this mdm over with my car.
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Elsa Ng
(@ngelsa) reported
from
Markham, Ontario
@RogersHelps recently had my service change and recent bill didn't reflect that. Could you please help?
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps At this point the technician is long gone but I have no service. The router is blinking green forever.
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Tim Mitra
(@timmitra) reported
from
Toronto, Ontario
@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.
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Alexander Schnurr
(@hanz8669) reported
from
Toronto, Ontario
My box just went through all the codes and just restarted what just happened? @RogersHelps I am so confused please help.
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps An update here: the new technician supposed to show up between 10am and noon never care to message me or anything. No signal of that person and I still with the issue. I called support and they said they can’t do anything I should just wait.
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Daniel Aversa Marketing
(@dan_aversa) reported
from
Vaughan, Ontario
@Rogers we’ve been experiencing poor internet download and upload speeds lately. Can you help?
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E Riley II
(@mystylemfj) reported
from
Toronto, Ontario
How does technical support see a problem, yet @Rogers tech comes out and says it's fine but I can't have connection most of the time.. Yet I have to jump thru hoops to get credit for services hummmm @EdwardSRogers
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Hours on this ****, I had lost all my other stuff on my calendar to solve today because you guys just can’t delivery the minimum which is respect the schedule time and DO the installation. Now I’m on the wait line for customer support. This is a nightmare
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The today’s technician HD the audacity of lie on the report saying that I wasn’t at home. I live in a building with cameras. People are only allowed to get up if the concierge call me first. That never happen also the technician never talked to me beforehand or SMS, no contact
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps Now it is past over 2 hours from the end of the window that @Rogers have to me to solve this issue and the person supposed to come here didn’t even care to notify me or anything.
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pickle tim
(@representasian) reported
from
Toronto, Ontario
@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks
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Caio Dias
(@MrCaioDias) reported
from
Moore Park, Ontario
@RogersHelps @Rogers The technician just lied straight without no attempt to talk to me or get close to my building. Now I have to wait until tomorrow to try again because that’s it. That’s the service that you get when you contract @Rogers
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Samantha B
(@samshully) reported
from
Toronto, Ontario
@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home
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Ankur Bhatla
(@ankurbhatla) reported
from
Toronto, Ontario
@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nat
(@itsnattyp) reported
Tell me how I was finally able to get a wifi appointment with a @Rogers technician and he calls me the morning of to tell me it's actually self install due to covid. Why is there a fee and why am I being informed only now? Rogers has failed me at every step of customer service.
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🇨🇦TorontoDaddy79
(@torontodaddy79) reported
No surprise @Rogers is garbage and the service on a Saturday night is horrendous #crap #loosers
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Tazzie44 🇨🇦
(@MAMMABEAR501) reported
@RogersHelps Youve already came out the house it`s not us its your crappy service No im not sending a DM
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Josh
(@FFgivesback) reported
Here I am, just trying to watch some NFL football...and my internet service that uses @rogers cable infrastructure isn't working. I've had intermittent service since Friday and @rogers keeps closing the ticket with my ISP saying it's fixed. IT AIN'T FIXED!
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jummer
(@jummer) reported
@RogersHelps 90 minutes on the phone and 6 different people and still no one can help me to cancel my account. @CRTCeng Is this acceptable service ?!?
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Omar Alb
(@OmarAlb2) reported
@Rogers Worst provider...the worst customer service...no support. I have a case for almost a month. They know the issue and only got promises. Never go with Rogers
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Omar Alb
(@OmarAlb2) reported
@Rogers Worst provider...the worst customer service...no support. I have a case for almost a month. They know the issue and only got promises. Never go with Rogers
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Josh Tillo
(@realdeal_tillo) reported
@rogers Your Cable Internet service is terrible...and don't direct me to my ISP, their customer service is top notch. It's YOUR service that hasn't been working properly since Friday. This is unacceptable. Fix. Your. ****.
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Rogers Cares??
(@CaresRogers) reported
@Desiree90720911 @RogersHelps When don’t we have a service issue anywhere?
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Anesh Mistry
(@akmware) reported
... @RogersHelps you mean rogersdoesnthelp, 5 calls and several chats + 5 days with no internet, rogers acts like they do not care about providing essential service like home internet