Rogers outages and service status in Concord, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Concord, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 13, 7:35 AM EDT.
- Internet (60%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (6%)
- TV (5%)
- Phone (4%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Concord, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 13: Problems at Rogers
Rogers is having issues since 07:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Concord, Ontario
The most recent Rogers outage reports came from the following cities: Toronto county, Toronto, Markham, Scarborough, North York, Richmond Hill, King, and Vaughan.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto county
|
Total Blackout | 22 minutes ago |
|
Toronto
|
Wi-fi | 28 minutes ago |
|
Toronto
|
Wi-fi | 40 minutes ago |
|
Toronto
|
Wi-fi | 1 day ago |
|
Toronto
|
Internet | 1 day ago |
|
Toronto
|
2 days ago |
Nearby cities with recent reports
41 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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CHANDORA_pk (@pkchandora) reported from Toronto, Ontario@Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.
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ReWoman👠 (@REWoman) reported from Toronto, OntarioI have never seen such ridiculous customer service as @Rogers 🤯🤯🤯
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Susie Brown (@susiebrown_tdsb) reported from Toronto, Ontario@Rogers we have been trying to cancel our smart home monitoring for 3 years! Always put on hold endlessly. This is criminal. Please advise
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Juan Pablo V (@JProwess) reported from Toronto, Ontario@RogersHelps Roam like home is a scam. I stopped using it before midnight PT but apparently since it was already the next day in ET I got charged 12 dollars for 0.14 MB. We truly have one of the worst telecom industries in the developed world
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Ricky Garcia🇸🇻🇨🇦 (@RikGarc) reported from Toronto, Ontario@RogersHelps rogers Internet is the worst ever!!
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Mango Jerry 🐠⚡️ (@AaronBJared) reported from Toronto, Ontario@RogersHelps no home internet or tv for the last 4hrs. Help, please!
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Adam Scott (@AdamScottEnv) reported from Toronto, Ontariointernet is still down after four days. @RogersHelps cable network is ‘degraded’ in my area apparently, but the company refuses to help or provide information. My ISP @TekSavvyBuzz gets no information from them at all. Unacceptable service quality. #oligopoly @CRTCeng
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Phil w. Tequila (@LiteBlCollarWkr) reported from Toronto, Ontario@RogersHelps Locked out of Yahoo Mail for the second time due to your technical issues-yet you insist it hasn't been hacked. When does it end?
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Mary Ann Torres (@MaryAnnToronto) reported from Toronto, OntarioHi @Rogers - your “loyalty” customer service is everything except loyalty or customer service. After +15 years and +$ 800 monthly you lost me. Switching to a company that prioritizes us, your customers #rogers @RogersHelps
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Jemmstonee (@_jemmstonee) reported from Toronto, OntarioMy @rogers home internet been down since yesterday. Like how??? Then you ppl will have the gall to call and try to offer me “ promotions” to get more of my business
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Chef Boehmer (@ChefBoehmer) reported from Toronto, Ontario@Bell worst customer service. My business internet down getting the runaround to get a Tec to the restaurant, have been told they will come on Monday but they can’t even find the work order. And refuse to send some immediately. Will be calling @RogersBiz first thing
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Karthik ದೂಡ್ಡಬಳ್ಳಾಪುರ (@Dodda_Bull) reported from Toronto, OntarioIs @RogersHelps telephonic support working today? Waiting from 2 hours , don't know how many light-years more to wait
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Adnanas 🐻 (@Comradnan) reported from Toronto, OntarioCanadian telecoms is great because: @RogersHelps forces me to change digital cable for their ignite cable. Then they end up charging me for both services. Then I have to call and be on hold for 19 minutes and counting for the privilege of only being charged for 1 service.
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Christina Hronis (@icandykriss) reported from Toronto, Ontario@VallartaZaki @Rogers @RogersHelps Same here I’ve been with no internet or tv since Tuesday cause there is no signal from my ignite box like wt!
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Angel Macellones (@macellonesangel) reported from Toronto, Ontario@simonjagassar @RogersHelps Same issues with me.
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Jamie singleton (@Jamiesingleton) reported from Toronto, OntarioHey @RogersHelps, is there an issue with the phone support? I’ve been on hold for an hour and 20 minutes so far - no option for a callback, anything like that…
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Lorraine Marie Moran (@LoriMoran_1) reported from Toronto, Ontario@RogersHelps And it’s down again @Rogers @RogersHelps this is beyond a joke now
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Kristen Ridley (@KristenRidley) reported from Toronto, OntarioUgh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.
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Bill Paterson (@sandbagger13) reported from Humber Bay, Ontario@Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously
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AG (@heyref88) reported from Vaughan, Ontario@RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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RogerThat™ (@RogerMi1954) reported@JayGenXer @BrendaShawPEng @Rogers Roger's customer service really sucks !!! 🤬
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Clint (@clintculture) reported@Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x
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Tanya Gil (@yiya2110) reported@RogersHelps Is there an internet outage in Edmonton? We're in the west end.
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Michael DelPiero (@MikeDelpieroX) reportedHi @Grok did @Rogers Fido let fraudsters access one customer’s account 5 times, even after he added a security PIN and secret questions? And did Canada’s Privacy Commissioner find employees bypassed authentication, exposing his personal info? Why so little attention? @RogersHelps
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Mk_leds (@mk_leds) reported@JayGenXer @Rogers Do not choose Rogers it’s very hard to speak to anyone for service
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GoJays (@GoJays) reported@RogersHelps I’ve been trying to get through to someone on the phone for 3 days and the system keeps telling me to call back. The automated chat on your website can’t help. What kind of customer service is this??
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Clint (@clintculture) reported@RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE
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heather (@howisthismylif) reported@JayGenXer @Rogers There is never a situation where this lack of customer service should be tolerated. Complete disrespect for their customers & their time. Rogers doesn’t deserve a single penny from Canadians.
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BURNSY99 (@rgross36) reportedHEY @MAPLELEAFS fans. YOU wonder why #LEAFS ticket prices are SKYROCKETING this year?. Ya see their HAPLESS OWNER @ROGERS spending BIG $$ on BELOVED @BLUEJAYS. I mean a HALL OF EXCELLENCE WTF? So HOCKEY fans PAY the BILL. Thats all LEAFS are good for anymore. MILKING HOCKEY FANS
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?