Rogers outages and service status in Concord, Ontario

Problems in the last 24 hours in Concord, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Concord, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Concord, Ontario

The most recent Rogers outage reports came from the following cities: Toronto, North York, Toronto county, Scarborough, Markham, Concord, Richmond Hill, and King.

City	Problem Type	Report Time
Toronto	Internet	2 hours ago
Toronto	Wi-fi	9 hours ago
Toronto	Wi-fi	10 hours ago
Toronto	Internet	10 hours ago
Toronto	Internet	11 hours ago
Toronto	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Concord, Ontario

Latest outage, problems and issue reports in Concord and nearby locations:

• 
  t. anon 👽 (@tyrelasaurus) reported 4 minutes ago from Toronto, Ontario

  I could do with 100% less grovelling emails from @Rogers and instead just offer us all REASONABLY PRICED mobile plans. Have you considered this option for customer retention/damage control?

• 
  pumpkin spiced meh. (@marmalade) reported 7 minutes ago from Toronto, Ontario

  Down again, @RogersHelps ?! As soon as I have the mental energy I'm switching to anyone but you. You're too unreliable and unstable. #itsnotmeitsyou

• 
  Stacey Morrow (@LegalMama22) reported 15 minutes ago from The Beaches, Ontario

  @RogersHelps Who do I contact about the status of a service outage that has been going on since at least 7am today? The outage map says we are fine now but I am still without service.

• 
  Martha Holmen (@winnimartha) reported 17 minutes ago from Toronto, Ontario

  @RogersHelps Can you tell me if there’s a service disruption in Scarborough? Trying to figure out if it’s on my end or yours.

• 
  Jefferson Darrell 🇨🇦✊🏾🖤🏳️‍🌈 (@JeffersnDarrell) reported 20 minutes ago from Toronto, Ontario

  @RogersHelps Is there a service outage in downtown Toronto? Your pinned tweet for outages is dated for 2020.

• 
  Nunya Biznez (@GwapogiTalaga) reported 22 minutes ago from Toronto, Ontario

  @johntory's press release says something along the lines of "thank you to Torontonians for trusting me as mayor"...spoiler alert, I never trusted him. I can't put my faith in a corporate lackey for a predatory company like @rogers. **** you, Tory.

• 
  E_Rozie (@E_R0z1E) reported 24 minutes ago from Toronto, Ontario

  @RogersHelps Already spoke to Support, yet another outage for Toronto

• 
  Jessica Edwards (@sometimeslola) reported 27 minutes ago from Toronto, Ontario

  Another day of no internet courtesy of @RogersHelps @RogersBiz. If you’re “doing work” or “updating the systems” why not text to inform your customers. Just terrible service. The worst.

• 
  ReWoman👠 (@REWoman) reported 31 minutes ago from Toronto, Ontario

  @JohnSterne @Rogers What a terrible business motto but when there is hardly any competition they do whatever they want to people.

• 
  Bill Paterson (@sandbagger13) reported 36 minutes ago from Humber Bay, Ontario

  @Rogers the most recent app update for your iPhone app broke the app and I cannot sign in as I did previously

• 
  CHANDORA_pk (@pkchandora) reported 37 minutes ago from Toronto, Ontario

  @Rogers what's the mormal ETA to fix the WiFi issues. I have been following up since morning but the issue still stands unresolved. It's impacting my work deliverables very badly as I am working from home.

• 
  Karen Lopez (@datachick) reported 39 minutes ago from Toronto, Ontario

  Yet again someone has let a third party link their account to my @Rogers login. Again. This time I’m going to insist on getting info how this happened.

• 
  Karen Lopez (@datachick) reported 44 minutes ago from Toronto, Ontario

  @wd5acr @Rogers The other person used a different name than mine when she set up the account. So it’s just the email address issue.

• 
  johnv☀️ (@johnv_eth) reported 46 minutes ago from Toronto, Ontario

  @elonmusk @bizonfuteee Actually much better than my local tv/internet provider @Rogers Have missed most of the match due to terrible Ignite service and have been hanging here on my phone.

• 
  Annette Heim (@aheim72) reported 46 minutes ago from Toronto, Ontario

  Internet is out AGAIN @RogersHelps & TV has been spotty all day!! Why am I paying so much for your services when they NEVER work!!! 🤬🤬🤬

• 
  E_Rozie (@E_R0z1E) reported 47 minutes ago from Toronto, Ontario

  My entire @RogersHelps is down yet again!

• 
  APHROSE (@AphroseMusic) reported 49 minutes ago from Toronto, Ontario

  Being on hold with @rogers for an eff up on their end that they didn’t have the courtesy to tell you about, for TWO HOURS is the worst form of punishment. What the actual EFF

• 
  Kristen Ridley (@KristenRidley) reported 55 minutes ago from Toronto, Ontario

  Ugh, @RogersHelps your service is the worst. None of my services working for going on 3 hours now. So much for those emails from your CEO about doing better.

• 
  Tibursio (@TibursioHeals) reported 56 minutes ago from Toronto, Ontario

  @Rogers what kind of customer service is this? This just happened a while ago as I type this series of tweets here at Rogers 220 Yonge street inside Eaton Centre...

• 
  Ash (@AshChaChaHeels) reported 60 minutes ago from Toronto, Ontario

  @marilyn_tassone @Rogers You’re paying Rogers For negligent service!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Wettlaufer (@jeff_wettlaufer) reported 6 minutes ago

  Hey @RogersHelps I’ve been trying to discuss my account with someone for the last 3 days. Every time I call, I am told that you are experiencing extremely high call volumes and then I’m hung up on. Your staffing problems are not my problem. Stop relying on AI and hire staff.

• 
  Darrel Norris (@NorrisDarrel) reported 8 minutes ago

  @status_is_down Been down for at least 5 hours now. AI no help. And I was #98 in the waiting line ffs. @Rogers @rogershelp #Ipayforthis

• 
  Chibuzo Nwankwo (@ChibuzoNwankwo2) reported 9 minutes ago

  I was on phone yesterday for good 4hrs trying to get the @Rogers customer care team guys for my home internet issue, no one picked. Went to live chat, the fellow said they can only help through the care team department. That’s after being no 190 on queue @RogersHelps.

• 
  Gayle Charach (@gcharach) reported 11 minutes ago

  @RogersHelps Of course. And I know there is an outage… both from your website and inside my house! But your support folks have zero information to offer. There have been no emails or texts from you to update affected customers. This is very, very poor customer service.

• 
  Carole Gagne (@CaroleGagne108) reported 12 minutes ago

  @RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!

• 
  Marianne Bolton (@MarsBolton) reported 12 minutes ago

  @RogersHelps issue with connections for phone & mobile in the west end of Toronto??

• 
  Nikhil s (@sethni20) reported 14 minutes ago

  @Rogers I'm extremely disappointed. I tried calling 1-888-764-3771 to cancel, but I've been on hold for over an hour with no response. Is this the level of customer service customers should expect?I want to cancel all of the services immediately. Please contact me here

• 
  Carol Tidd (@CarolTidd) reported 16 minutes ago

  @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost

• 
  kaleemullah (@kaleemullah19) reported 17 minutes ago

  @RogersHelps @RogersHelps I have already contacted technical support multiple times. I waited for over 2 hours on the phone, and a ticket was created. Today I also waited over an hour in the Anna online chat queue. I started at around 95 people ahead of me, and when it was finally my turn, the system suddenly ended the chat without connecting me to an agent. That was extremely frustrating. My internet has now been down for 2 days, I had to take leave from work because I work from home, and the earliest technician appointment I was offered is Monday. I don’t think this level of service is acceptable. Please escalate my case and advise what Rogers will do regarding compensation for the service outage and the loss it has caused. Reference: i2598853033

• 
  Lulu (@lulu5109) reported 20 minutes ago

  @Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.