Rogers Outage Report in Concord, Ontario
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Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Concord, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Concord and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Concord, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Markham, Richmond Hill, Scarborough, North York, Thornhill, Vaughan, The Beaches, Stouffville, Maple, Woodbridge, Downsview, North Park, King and Rexdale.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Toronto |
Wi-fi | |
| Toronto |
TV | |
| Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Concord, Ontario
Latest outage, problems and issue reports in Concord and nearby locations:
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Mrs. Whitaker
(@cynthiavass) reported
from
Toronto, Ontario
@ItsDeanBlundell @Rogers They will wait to reach out once they are set-up with their new provider. I cancelled all my services recently because they are terrible with customer service. Now I get a call about 3x a week wanting to offer me the world. Ridiculous.
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Nicole Clarke
(@NicoleC954) reported
from
Toronto, Ontario
@RogersHelps I do not have service. All four services are not working. When will this be rectified?UGGGH
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CONSERVATIVEdotTO
(@CNSERVATIVE_TO) reported
from
Toronto, Ontario
Four days later, there are still some @rogers telecom customers in Toronto who have yet to have their service restored.
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Amanda Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
from
Toronto, Ontario
Why didn't @Rogers send an emergency text(s) when services went down? Why don't they sell SIM cards from other service providers to use during an emergency like what travellers can buy on airplanes? Is it unsafe to buy these from @amazon and not your service provider?
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Muhammad Siddiqui
(@Mohsidiqui) reported
from
Markham, Ontario
@Rogers Once more rogers down again since 7 PM and counting. Freedom's Data to the rescue..... #rogersdown #Rogersinternet #rogersoutrage
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Chris B
(@Worldisart) reported
from
Toronto, Ontario
@RogersHelps looks like internet service is down for Toronto? This gonna be like a weekly thing because you seem to be failing massively
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𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝
(@DuffMacDonald) reported
from
Toronto, Ontario
@RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13
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Dan Grant
(@BrewScout) reported
from
Toronto, Ontario
Another @RogersHelps outage. Another afternoon losing sales.
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#TIFFANY
(@always_xo) reported
from
Toronto, Ontario
This is unacceptable and frankly rude of the rep to automatically assume that I required a Chinese speaking line— and to assume my ethnicity and background. Do better! @RogersHelps
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SS
(@SarinSunhil) reported
from
Markham, Ontario
@RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling
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Janet Greaves🇨🇦😷#🇺🇦💙💛
(@2jehan) reported
from
Toronto, Ontario
@Rob16921 @Rogers That sucks when you don't have choice.
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McGeckie
(@mcgeck) reported
from
Toronto, Ontario
@RogersHelps ignite TV constantly freezing ever since the outage. Unwatchable. Have tried restarting modem and boxes multiple times for what it's worth.
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Mish
(@mishd27) reported
from
Toronto, Ontario
@RogersHelps is there another service interruption???
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Khala Naturals
(@khala_naturals) reported
from
Vaughan, Ontario
Well...another night of either choppy TV or no TV with our Ignite service. What's up @Rogers @RogersHelps ? It's getting a bit old paying for no services.
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John Paillé
(@johnpaille) reported
from
Toronto, Ontario
I haven’t been a customer with @rogers since 2018 and yet here I am still getting emails from them…
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Annette Heim
(@aheim72) reported
from
Toronto, Ontario
Anyone else still having issues with their Rogers Infinite TV? Won't connect & can't watch anything (internet is fine) 🤬🤬🤬 Getting really close to canceling EVERYTHING @Rogers @RogersHelps
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tanya
(@mamma_tanya) reported
from
Toronto, Ontario
My bf, a few kms away, & at least one neighbour, are STILL without wifi. Since Friday. It’s Tuesday. How is @Rogers still in business? Why haven’t telecoms companies made agreements w/each other to ensure service during outages-it works for travel, why not at home?? It’s 2022.
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Mala Moragain - soahC fO ssertsiM/etacovdA sliveD
(@MalaMoragain) reported
from
Toronto, Ontario
After this weekend I’m so very proud to be a “**** @Rogers” household. In 2018 an employee was using consumer accts to funnel free phones out be to sold outside of Rogers. My acct had 18 phones funnelled through it. Had I not checked into an exorbitant bill, I’d never had known.
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Rafael Dourado
(@rafadourado21) reported
from
Toronto, Ontario
@Rogers My bill was generated today and where is the credit related to the outage?? Not that it would be automatically applied??
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Susan Finkler
(@fink_miss) reported
from
Toronto, Ontario
@RogersHelps my #ignite TV is freezing up & losing connections! What's up with your services? Not acceptable for a paid service! #rogersdown #rogersoutrage
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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André Laframboise
(@hotgaynerd1) reported
Hey @Rogers , that’s twice today I’ve called for customer service and twice I’ve been hung up on because you’re “extremely busy”. If this is the kind of support I can expect, you’ll lose a customer of over 30 years and I’ll sign up with @Bell @cbcmarketplace
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sarah
(@punkwich) reported
lmao I switched my internet to my husband's name with @Rogers slash @ShawInfo and the nice man at the store said I had to call to cancel my current internet, can't do it in store, so I've called every day since Saturday and waited more than an hour on hold without getting thru
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iamouttahere 🇨🇦🍁☘️
(@iamouttahere) reported
@RogersHelps I have an esim & new S25. Your guides only serve Apple products. I set up my new phone on my own, however the eSim will not transfer. Closest Rogers store is a 2hr drive & sending physical sim, may take up to 11 days. Not great service any way you look at it
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Chris Johnston
(@SHollywoodN) reported
I'm not quite sure why I spend over $200/month on TV subscriptions, when my wife watches 1 show per year and @RogersHelps and @Bell can't get along enough to make their sign in authentication to work to watch it on demand.
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Johan
(@Johanfriesen) reported
@Rogers almost impossible to get a Rogers support agent on the phone. 📱today is my 3th try, wasn’t successful in the first 2 tries even after being on hold for 15+ min, once a great phone company now it’s not so great anymore. Time to switch to Vell, @TELUS or @ATT
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Huntclubhero.eth
(@huntclubhero) reported
@RogersHelps I think you should change your policies around this area. Not everyone wants to make a big deal about stuff to save a buck or two. Some people want to be treated well the first time, not AFTER they complain. I have already got an appoitment with a tech from @Bell to come install my new service Wednesday the 1st. I will look at changing over my cell phones and the rest of my services after. People don't want to speak to 4 departments to be treated well, nor should they have to.
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Jasmine Kaur G
(@jgarcha) reported
The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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Commissioner Miner
(@fanCRTCProfling) reported
@pozpiggy86 @startca @Rogers Nothing went down on me today. :( I'm sad. ;)
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WhatWillisIsTlknBout2.0
(@WtWillisTlknBt) reported
@Rogers @RogersHelps dealing w/ AI today(Anna) it was wrong about damn near everything. waiting for customer service I was 100 in queue. Then dealing with the multiple reps, who didn't seem to give a damn. I've been a customer 20 years, considering @FreedomMobile in Jan '26
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bc_2025
(@bc_2025_vision) reported
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!