Shaw outages and service status in Anmore, British Columbia

Problems in the last 24 hours in Anmore, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Anmore, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Anmore, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Port Moody, North Vancouver, Anmore, New Westminster, Coquitlam, Burnaby, Pitt Meadows, Port Coquitlam, Coquitlam, and Maple Ridge.

City	Problem Type	Report Time
Vancouver	Wi-fi	14 hours ago
Vancouver	Internet	17 hours ago
Vancouver	Internet	21 hours ago
Vancouver	Phone	22 hours ago
Vancouver	Internet	1 day ago
Vancouver	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Anmore, British Columbia

Latest outage, problems and issue reports in Anmore and nearby locations:

• 
  Leandro Santos (@ls69360) reported 2 minutes ago from Burnaby, British Columbia

  @ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

• 
  mike blackmon (@MikeyBlackmon) reported 4 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  Kim Coleman (@kimc555) reported 6 minutes ago from North Vancouver, British Columbia

  Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

• 
  BdblE (@MsYouDoYou) reported 8 minutes ago from Burnaby, British Columbia

  @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

• 
  Jeff Thorlacius (@jthor099) reported 12 minutes ago from Vancouver, British Columbia

  @Shawhelp Nope, ever since I upgraded my service that's all been fine.

• 
  Jeff Thorlacius (@jthor099) reported 14 minutes ago from Vancouver, British Columbia

  @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

• 
  Marlow 🇨🇦🇺🇦 (@Marlow22) reported 20 minutes ago from Vancouver, British Columbia

  @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

• 
  BdblE (@MsYouDoYou) reported 22 minutes ago from Burnaby, British Columbia

  @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

• 
  Michelle Carter (she,her,hers) (@Britbirdvancity) reported 22 minutes ago from Vancouver, British Columbia

  @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

• 
  ABALI (@G_ABALI_S) reported 23 minutes ago from Vancouver, British Columbia

  I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

• 
  Tiffany Kalanj (@TiffanyKalanj) reported 23 minutes ago from Vancouver, British Columbia

  Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

• 
  Michael Cuddihy (@Wbaz54) reported 34 minutes ago from Vancouver, British Columbia

  @ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

• 
  Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported 37 minutes ago from Port Coquitlam, British Columbia

  @ShawInfo internet not operating, problem???

• 
  AdrianC (@Vancity_AC) reported 42 minutes ago from Coquitlam, British Columbia

  .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

• 
  Jay Holtslander (@j_holtslander) reported 49 minutes ago from Vancouver, British Columbia

  @Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.

• 
  RitchWorld (@RitchWorld) reported 50 minutes ago from New Westminster, British Columbia

  Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

• 
  Scuderia F1 Podcast (@ScuderiaF1Pod) reported 51 minutes ago from Coquitlam, British Columbia

  Hi folks - alas, there will be no podcast today. 😭😭😭😭😭 @MarkinVancity’s @ShawInfo internet connection has been down for a week and he’s already burned through 200gb using his Mobile hotspot. Hoping to resume recording this week when @ShawInfo finally fixes the issue.

• 
  Curtis (@Jones_NS99) reported 52 minutes ago from North Vancouver, British Columbia

  @Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.

• 
  Curtis (@Jones_NS99) reported 57 minutes ago from North Vancouver, British Columbia

  Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?

• 
  Diana Black (@italianinvan) reported 57 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stacey brotzel (@staceybrotzel) reported 53 seconds ago

  @Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.

• 
  Megan (@M_So) reported 2 minutes ago

  Is anyone else in #Winnipeg having trouble with their @Shawhelp internet. I’m doing everything I can to avoid calling but I fear it’s inevitable…

• 
  Bonnie Lee (@stitchlady) reported 4 minutes ago

  @M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!

• 
  Release the files (@BlackBlazeE) reported 8 minutes ago

  Due to issues with @ShawInfo 's internet service, today's raid on the DOJ stream will be canceled unless something drastically changes. We here at the Black Blaze Collective assume that either the @TheJusticeDept is once again trying to stop us, or that Rogers/Shaw also defends pedos. The most likely case is sheer incompetence given what we know about the structure within Rogers/Shaw, but our narrative sounds better. Indoctrination broadcasts will resume ASAP.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 8 minutes ago

  @Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.

• 
  HoopsfanAB (@ydfished) reported 11 minutes ago

  @Shawhelp I don’t know how many times this is over the years but you cannot let your simulcast/overide stuff come on when live sports are on. Missing the end of #zags on @KHQLocalNews cuz you guys are screw ups & @CRTCeng never punishes you for it. 😡😡😡😡😡😡😡

• 
  Quinn Mason MD (@boondocksdoc) reported 11 minutes ago

  @Shawhelp Nanaimo home internet service down. No mention of same on website. Any info or update?

• 
  Tyler ❄☕☃ (@Valomir) reported 11 minutes ago

  @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

• 
  LFCBeatle (@richyhlfc) reported 13 minutes ago

  @Shawhelp I tried to speak to someone about the outage in Port Moody via the app, it links live chat to my Rogers mobile account and says that I don't have internet services with you but I do. Very poor user experience. Also there is no phone number provided. Shaw was way better.

• 
  b ☾ (@brandobrennan) reported 14 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.