Shaw Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Anmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (18%)
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Wi-fi (11%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Maple Ridge, New Westminster, Vancouver, Burnaby, Port Moody, Coquitlam, North Vancouver, Coquitlam, Port Coquitlam and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
 Maple Ridge |
TV | |
| New Westminster |
||
| Vancouver |
||
| New Westminster |
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| Vancouver |
Total Blackout | |
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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Jennifer Kingsbury
(@JenniferKingsb6) reported
from
Port Moody, British Columbia
@Shawhelp Please fix it soon.
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Poppy
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Niners North (Vancouver, BC)
(@NinersNorth) reported
from
Coquitlam, British Columbia
Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Avery
(@Av23_) reported
@KristenLawson_ @Shawhelp My service is back up
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Stuart Chambers
(@StuChambers) reported
@Shawhelp seems to be an internet outage in West Port Moody but Shaw isn't showing any maintenance. Is it an issue that will be resolved soon?
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Michelle Cavanagh
(@Cimelle) reported
@Shawhelp my internet has been down for hours. Calgary, Marbank Drive NE. A couple of modem resets, still nothing.
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james
(@james82603504) reported
@Shawhelp appointment was for today between 4-6pm. We waited and waited. 6 pm rolls around and no show. I get a call from Shaw around 6:05 saying my service guy couldn’t make it and if I wanted to rebook the service call. This was a second chance and shaw cancels my appointment.
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debnelso
(@debnelso1) reported
11 day wait for a Shaw service call to restore home internet? I work from home. In what world is this ok? #crtc #dismalcustomerservice @Shawhelp @OpenMediaOrg @crtc
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★
(@umea) reported
@shawhelp my internet is unusable please help
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Desmond Demosthenes
(@3rdandOak) reported
@SocMedGirlyyj @Shawhelp Our power went out briefly in Fairfield. I checked the BCHydro site for reasons and I saw the outage in Saanich. It said that the number of homes affected in Saanich was... are you ready for this... "12". ???
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ziggy stardust
(@taxbuster88) reported
@fanCRTCProfling What it means is that all current @ShawInfo customers, many of whom are used to decent, if not glowing, service (exc for biz accounts!) will be transitioned to appallingly terrible @RogersHelps service (incl biz accts). I've been on both and there's no way I will move to Rogers.
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tshakya ཚེང་ཤཀྱ་
(@Lhatseri) reported
@Shawhelp The problem resolved, thank you
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R Jones
(@boffajonesJETS) reported
@Shawhelp I have tried to chat in twice about my bad wireless connection that is degrading as time goes on but even the chat in the app fails before I get to you.