Shaw outages and service status in Anmore, British Columbia

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Full Outage Map

Shaw generated 3 outage signals in the last 24 hours around Anmore, including 3 direct reports.
The most common problems reported in this area mention Internet, Wi-fi, and TV.
The most recent signal from this area was received May 12, 11:45 PM EDT.

Internet (67%)
Wi-fi (14%)
TV (10%)
Total Blackout (4%)
Phone (3%)
E-mail (2%)

The latest reports from users having issues in Anmore come from postal codes V3C and V3B .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Anmore, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Anmore, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Anmore	Baseline
May 12, 10:40 AM EDT	0	0	0
May 12, 11:00 AM EDT	0	0	0
May 12, 11:20 AM EDT	0	0	0
May 12, 11:40 AM EDT	0	0	0
May 12, 12:00 PM EDT	0	0	0
May 12, 12:20 PM EDT	0	0	0
May 12, 12:40 PM EDT	0	0	0
May 12, 1:00 PM EDT	0	0	0
May 12, 1:20 PM EDT	0	0	0
May 12, 1:40 PM EDT	0	0	0
May 12, 2:00 PM EDT	0	0	0
May 12, 2:20 PM EDT	0	0	0
May 12, 2:40 PM EDT	0	0	0
May 12, 3:00 PM EDT	0	0	0
May 12, 3:20 PM EDT	0	0	0
May 12, 3:40 PM EDT	0	0	0
May 12, 4:00 PM EDT	0	0	0
May 12, 4:20 PM EDT	0	0	0
May 12, 4:40 PM EDT	0	0	0
May 12, 5:00 PM EDT	0	0	0
May 12, 5:20 PM EDT	0	0	0
May 12, 5:40 PM EDT	0	0	0
May 12, 6:00 PM EDT	0	0	0
May 12, 6:20 PM EDT	0	0	0
May 12, 6:40 PM EDT	0	0	0
May 12, 7:00 PM EDT	0	0	0
May 12, 7:20 PM EDT	0	0	0
May 12, 7:40 PM EDT	0	0	0
May 12, 8:00 PM EDT	0	0	0
May 12, 8:20 PM EDT	0	0	0
May 12, 8:40 PM EDT	0	0	0
May 12, 9:00 PM EDT	0	0	0
May 12, 9:20 PM EDT	0	0	0
May 12, 9:40 PM EDT	0	0	0
May 12, 10:00 PM EDT	0	0	0
May 12, 10:20 PM EDT	0	0	0
May 12, 10:40 PM EDT	0	0	0
May 12, 11:00 PM EDT	0	0	0
May 12, 11:20 PM EDT	0	0	0
May 12, 11:40 PM EDT	0	0	0
May 13, 12:00 AM EDT	0	0	0
May 13, 12:20 AM EDT	0	0	0
May 13, 12:40 AM EDT	0	0	0
May 13, 1:00 AM EDT	0	0	0
May 13, 1:20 AM EDT	0	0	0
May 13, 1:40 AM EDT	0	0	0
May 13, 2:00 AM EDT	0	0	0
May 13, 2:20 AM EDT	0	0	0
May 13, 2:40 AM EDT	0	0	0
May 13, 3:00 AM EDT	0	0	0
May 13, 3:20 AM EDT	0	0	0
May 13, 3:40 AM EDT	0	0	0
May 13, 4:00 AM EDT	0	0	0
May 13, 4:20 AM EDT	0	0	0
May 13, 4:40 AM EDT	0	0	0
May 13, 5:00 AM EDT	0	0	0
May 13, 5:20 AM EDT	0	0	0
May 13, 5:40 AM EDT	0	0	0
May 13, 6:00 AM EDT	0	0	0
May 13, 6:20 AM EDT	0	0	0
May 13, 6:40 AM EDT	0	0	0
May 13, 7:00 AM EDT	0	0	0
May 13, 7:20 AM EDT	0	0	0
May 13, 7:40 AM EDT	0	0	0
May 13, 8:00 AM EDT	0	0	0
May 13, 8:20 AM EDT	0	0	0
May 13, 8:40 AM EDT	0	0	0
May 13, 9:00 AM EDT	0	0	0
May 13, 9:20 AM EDT	0	0	0
May 13, 9:40 AM EDT	0	0	0
May 13, 10:00 AM EDT	0	0	0
May 13, 10:20 AM EDT	0	0	0
May 13, 10:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Anmore, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Coquitlam, Port Moody, Anmore, New Westminster, Burnaby, Pitt Meadows, Port Coquitlam, Coquitlam, and Maple Ridge.

City	Problem Type	Report Time
Vancouver	Internet	11 hours ago
North Vancouver	Wi-fi	16 hours ago
Vancouver	TV	22 hours ago
Vancouver	Internet	1 day ago
Vancouver	Internet	2 days ago
Vancouver	TV	2 days ago

Nearby cities with recent reports

Vancouver

25 recent signals

11 hours ago

North Vancouver

2 recent signals

16 hours ago

Coquitlam

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Anmore, British Columbia

Latest outage, problems and issue reports in Anmore and nearby locations:

Kim Coleman (@kimc555) reported 1 minute ago from North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
Jay Holtslander (@j_holtslander) reported 5 minutes ago from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
mike blackmon (@MikeyBlackmon) reported 7 minutes ago from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
Jessy (@CoachDhillon) reported 9 minutes ago from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
Quinn Mell-Cobb (@QuinnMellCobb) reported 16 minutes ago from Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
Pattycakes🍰 (@patricklabelle7) reported 17 minutes ago from New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
Norm (@phoenix45photo) reported 17 minutes ago from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
Jessica Ruth (she/her) (@allen_jessica) reported 19 minutes ago from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
Monique Cloutier (@cloutier68) reported 25 minutes ago from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
macaroni in a pot (@jooooodooolp) reported 26 minutes ago from Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
Diana Black (@italianinvan) reported 27 minutes ago from Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
Stephen Fung (@stephenfung) reported 33 minutes ago from Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
Jeff Thorlacius (@jthor099) reported 37 minutes ago from Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
shea (@sheaC_3) reported 37 minutes ago from Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
David Schreck (@StrategicThghts) reported 39 minutes ago from North Vancouver, British Columbia
@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.
Michael Brimer (@IMBrimer) reported 40 minutes ago from Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
Peter Meiszner (@PeterMeiszner) reported 42 minutes ago from Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
Michelle Carter (she,her,hers) (@Britbirdvancity) reported 47 minutes ago from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
ABALI (@G_ABALI_S) reported 53 minutes ago from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
Stephen Fung (@stephenfung) reported 58 minutes ago from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Faulty (@Line_Fault) reported 10 minutes ago
@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
Rick Alsop (@RickAlsop) reported 10 minutes ago
@Shawhelp how long will the Internet be down? My busiest day of the month
Ugabug (@MaryPChipman) reported 14 minutes ago
@Shawhelp But it's time consuming, the TV settings show our WiFi signal is strong & everything else in the house works, so why should I? It's just the tech concept is faulty.
DJ Phoenix (@DJPh03NiX) reported 16 minutes ago
@Shawhelp This is just for my internet. It shows my account number but all other info brings up errors saying it can’t be retrieved with a retry option that doesn’t do anything. Not sure if there’s work being done on the backend or a server issue but it’s making it impossible to pay online.
Vanessa (@Noosiekins) reported 17 minutes ago
@Shawhelp You have NO IDEA how inconvenient it is, especially when you are in the middle of transferring between flights and hotels and your email is down.
b ☾ (@brandobrennan) reported 18 minutes ago
@Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??
We Talk Wrestling (@WeTalkWrestling) reported 19 minutes ago
@Shawhelp hey shaw is your internet down in calgary SE? Got no internet for the last 45mins
Dave (@Danrek77) reported 20 minutes ago
@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
Gail Eckert (@gaileckert) reported 21 minutes ago
@Shawhelp reporting outage in River heights. Please advise status
b ☾ (@brandobrennan) reported 23 minutes ago
@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.