Shaw

Shaw Outage Report in Anmore, Metro Vancouver Regional District, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Anmore, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Anmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Anmore, Metro Vancouver Regional District, British Columbia 02/05/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Burnaby, New Westminster, North Vancouver, Maple Ridge, Coquitlam, Coquitlam, Port Coquitlam and Delta.

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City Problem Type Report Time
CanadaVancouver Internet
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Anmore, British Columbia

Latest outage, problems and issue reports in Anmore and nearby locations:

  • marianodss Mariano D (@marianodss) reported from Burnaby, British Columbia

    @Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(

  • youngcjpl Patricia Young (@youngcjpl) reported from North Vancouver, British Columbia

    @ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice

  • rgrey1 Rob Grey (@rgrey1) reported from Burnaby, British Columbia

    @Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw

  • phoenix45photo Norm (@phoenix45photo) reported from North Vancouver, British Columbia

    @Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from New Westminster, British Columbia

    @Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?

  • VNSSAWBSTR Vanessa (@VNSSAWBSTR) reported from Vancouver, British Columbia

    @Shawhelp my internet and tv went down suddenly. Hopefully it will be up again by morning.

  • Britbirdvancity Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.

  • tracyglennYVR Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia

    @ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.

  • vicvirk Vic (@vicvirk) reported from Maple Ridge, British Columbia

    @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

  • ColinRose Colin Rose (@ColinRose) reported from Vancouver, British Columbia

    @Shawhelp is there a service issue I’m Vancouver? My internet is out...

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.

  • Britbirdvancity Michelle Carter (she,her,hers) (@Britbirdvancity) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable

  • IMBrimer Michael Brimer (@IMBrimer) reported from Vancouver, British Columbia

    @ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily

  • fmengo Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia

    @ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • iChinadian 𝕿𝖍𝖔𝖒𝖆𝖘·王 🍁 (@iChinadian) reported

    @Shawhelp Stupid question, but it postage paid for on the Canada Post labels? Also, do you want your Motorola DCT700 and DCX3400 back? The DCX3400 is a free rental for a Pace Summit.

  • lynztay Lynzie Taylor (@lynztay) reported

    @Shawhelp Yes I called and they needed to send a technician which took 4 days and it’s still happening. He doesn’t know his account number and I can find it right now plus there’s a 2+ hour wait right now for technical support which I’m not waiting because last time they couldn’t help us

  • DekksShepherd Dekks "Stream Dog" Shepherd #BlackLivesMatter (@DekksShepherd) reported

    @Shawhelp your internet is absolute garbage! First you send techs over and over again to come fix my net when the issues are apparent then you have the Gaul to raise my bill and give me the SAME crappy service?! You aren't getting another bill until you fix this garbage #FuckShaw

  • Creamofduck CreamyGoodness (@Creamofduck) reported

    @Shawhelp any network issues ? My net keeps dropping still

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp for like the 5th time since I've had your internet based TV a Stingray channel, Retro 506 Central City area of Surrey, is out of synch by about two seconds (video ahead of sound). I won't be giving my account or unplug/reset anything as it's never been "my" issue.

  • allen_jessica Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia

    @Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

  • AxeMoose Dave Nicholson 🇨🇦🖖☕🐱 (@AxeMoose) reported

    @Shawhelp I contacted you the other day saying my Shaw 600 was only going 200. Well seems fast (dot) com is the issue. I've tried 3 other speed tests and they all have me between 610 and 630 on multiple tests. Interesting.

  • ddgrunau Daryl Grunau (@ddgrunau) reported

    @Shawhelp A quick google and appears many pages of threads on Shaw support forums of people having issues. Mine just worked longer than some it seems. Guess I’ll be looking at alternatives

  • iChinadian 𝕿𝖍𝖔𝖒𝖆𝖘·王 🍁 (@iChinadian) reported

    @ColleenDFitz @ShawInfo @Shawhelp No worries. I did my own installation and it was a cinch. Removing 100' of coaxial cable was the tough part. I did spend about 20 minutes on the phone with a CSR about channels that I was not supposed to be getting, but I usually use Twitter DM's with them. Ask if you need help.

  • doug_thehead Doug Hoffman 😷🎧🇨🇦 (@doug_thehead) reported

    @Shawhelp more and more service outages. Do you still believe you are honoring your service agreements with your customers?