Shaw Outage in Anmore, Metro Vancouver Regional District, British Columbia

@Shawhelp is internet service down in coquitlam? my internet has been out since 11am

@Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

@ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

@FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

@Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

@NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

@Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

@Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

@TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw

@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.

@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business

@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.

@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??

@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.

You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network

I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.

@munch34m @Shawhelp Funny, 7 others told me the same damn thing. Modem swap out, that’s it.

@Shawhelp Three days. No nothing. No tv, no internet and best I was told was to “wait until Monday”. Ridiculous. Wireless bluecurve is crap #shaw @CRTCeng This is why the merger shouldn’t happen

@Shawhelp Our internet isn't working. Is there an outage in Calgary?

@anelame @Shawhelp Mine was recovered back through the help of Dellycrack22 on Instagram Texthim or WhatsApp +14144854707

@Shawhelp Morning, wondering if you are aware of a Wi-Fi outage in Burnaby area?

@Shawhelp Been down that route already this last month. All I hear is more “sorry our techs are working on it” and “ we’ve sent an email out to them to get back to you”. Time and time again. Still nothing.

Hey @ShawInfo @Shawhelp can you make a collective effort and not have my internet go from bad to worse in over a month. Tired of dealing with this BS.

@ShawInfo If only your service wasnt **** maybe my friends and i would be able to play together without lag

@evltwnHD1 @Shawhelp shaw has gone down 3 times tonight but I think its the area not my place.

@shawhelp our internet is down in V5V. A little help?