Shaw Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Anmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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TV (12%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: North Vancouver, Vancouver, Maple Ridge, Port Coquitlam, Coquitlam, Burnaby, New Westminster, Coquitlam, Pitt Meadows and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
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| Vancouver |
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| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
Internet | |
| Maple Ridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Anurag Darvekar
(@anuragdarvekar) reported
@Shawhelp But when I call the customer service your one call center employee by name AMIN calls me unprofessional coz he doesn't have any solution to my problem. You guy make promises without giving a thought that it can be fulfilled or not
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BlackmoreCrest🇨🇦 (Pre PNGtuber Debut)
(@Blackmorecrest) reported
@Shawhelp I'm genuinely blown away at the fact that your company markets themselves as the fastest in the country and yet can't seem to fix a "partial outage" in a timely fashion. Its been nearly 2 hours!
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Shawn McKean
(@shawnmckean) reported
Hey @ShawInfo our service has even down since Wednesday evening when lines came down in the wind storm. When will it be repaired?
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Gracie West
(@GracieWestWords) reported
@Shawhelp Please go read the last forty reviews on the App Store. I don’t feel like helping Shaw solve its problems. Fix the app, please. It’s broken.
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Avergejoseph
(@averagejoseph0) reported
@Shawhelp I appreciate the 25g of data in your network but when your off it the 2gb is Useless. As I work from my phone on the road I need better coverage
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GhostRiverDarkling
(@LeighC18307082) reported
@Shawhelp I called earlier to get help figuring out why my landline is down. I'm working right now so I wasn't able to stay on the phone, but the rep confirmed it wasn't anything to do about billing or external wire damage. He said he'd work on figuring out the issue. Still down.
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Stephanie Pound
(@poundofsteph) reported
Internet just went down. We’re on Shaw. Mayfair Mall area. Assuming it’s weather related. #YYJStorm #WindStorm @Shawhelp
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Medicaated.eth
(@KapadiaRiley) reported
@TELUS if I could skull punch you I would rn, you guys literally have the worst services ever. @ShawInfo is 10000x’s better
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Saurabh Patel
(@Saurabh_9989) reported
@Shawhelp @ShawInfo Clearly that is not correct because I am calling Shaw same day to get that same deal and to be precise right after my friend got the deal but still he got it and I didn't which tells me you guys don't care about your customer.
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Anurag Darvekar
(@anuragdarvekar) reported
@Shawhelp you guys are really PIA, I don't know why I believed that you will still be a good choice for a mobile service provider. Can you please tell me how to do a compliant with CRTC against your services? Is there an award for worst customer service in Canada for you?