Shaw Outage Report in Anmore, Metro Vancouver Regional District, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Anmore, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Anmore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet
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TV
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Wi-fi
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Total Blackout
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E-mail
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Phone
Live Outage Map Near Anmore, Metro Vancouver Regional District, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Maple Ridge, Burnaby, North Vancouver, Coquitlam, Delta, Port Coquitlam, New Westminster, Pitt Meadows and Port Moody.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Anmore, British Columbia
Latest outage, problems and issue reports in Anmore and nearby locations:
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Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia
You did it again @ShawInfo @Shawhelp Cable and Internet are not working again. You are the most #Unreliable #Network
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Farzad's Barber Shop (@BarbersRBetter) reported from Vancouver, British Columbia
@Shawhelp Just sent a you a DM, trying to hook up our new TV box but can’t access any channels and the only online chat is with sales, not technical support. Already tried refreshing the channels with no luck.
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Jessica Ruth (she/her) (@allen_jessica) reported from Vancouver, British Columbia
@Shawhelp hi, our internet is going down frequently today and has been spotty all week. Are there any known issues that could be causing this? Thank you.
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Tracy ترايسي (@tracyglennYVR) reported from Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Chris Falskow (@falskow) reported from Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
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macaroni in a pot (@jooooodooolp) reported from Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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Leandro Santos (@ls69360) reported from Burnaby, British Columbia
@ShawInfo always a waste of time... Never ever fix any problem.. When are you guys are going to help me??
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Fabricio Mengo (@fmengo) reported from Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Michael Cuddihy (@Wbaz54) reported from Vancouver, British Columbia
@ShawInfo @Shawhelp Hi there, you canceled your tech appt this am an hour after they were supposed to be here and after an hour plus with different people in Support the earliest reschedule is 4 days from now, no internet etc...#move booked long time ago, #nothappy #Shaw
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shea (@sheaC_3) reported from Burnaby, British Columbia
I have had by far the worst customer service experience w: @ShawInfo, I would never recommend.
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Norm (@phoenix45photo) reported from North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Colin Rose (@ColinRose) reported from Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Haig Sakouyan (@haigtweets) reported from North Vancouver, British Columbia
@Fidomobile I have multiple phones on my account. One of them was offered 20GB for $50. Another was offered 15GB for $90. Live chat wasn't able to help me get the good offer applied to all my lines. Can you help? If not I'll be exploring @ShawInfo Mobile.
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mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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colored pencil (@singh_sp) reported from Burnaby, British Columbia
@Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?
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Crystall (@loop1277) reported from Vancouver, British Columbia
@Shawhelp are you guys having phone/internet issues in greater Vancouver??? Both my phone and internet are down at my business
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Michelle Carter 🇬🇧🇨🇦 (@Britbirdvancity) reported from Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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CaptAwesome (@CaptAwesome9) reported
@Shawhelp No need for a DM, seems like a weird thing to need for an outage report. The point of twitter is to be public. If you wish to deal with things privately perhaps a public forum was a poor choice? Coincidentally out again, since 1:25pm and ongoing.
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S (@coconutfrills) reported
@Shawhelp This has been going on for months. I have spent hours in the phone. Days. Weeks and months have gone by sbd not one person has fixed my issue.
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Chris (@Elliot_43) reported
@TheJourneyGenie @freespiritus @Shawhelp I have just internet that went from 50 to 70 with no notice I called them and demanded they cancel my service Then they got a manager to talk to me and gave me 10 times faster speed for 59 99 and 3 months free I was paying 70 for internet that was 39.99 3 yrs later I pay 99
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Emma (@Emma87607199) reported
@Shawhelp I was just told your billing and enterprise team are gone for the day. I was supposed to get a phonecall this morning so im not sure how you can help me tbh
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My Scrubs 🇨🇦 (@My_Scrubs) reported
@Shawhelp Wifi down and was told by your customer service that an old modem was put in by Shaw. My debit machine won't work until a technician comes to update your old modem. Why am I having a hard time getting confirmation as to when they are coming????
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Emma (@Emma87607199) reported
@ShawInfo @Shawhelp I'm so frustrated. Our business line got disconnected. I've spoken to 4 different customer service/billing representatives and nobody can tell me why? I was promised a call back today and nothing....!
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TheJourneyGenie (@TheJourneyGenie) reported
@Shawhelp @MikolWelham We complain and nothing is done. I mentioned the speed (or lack thereof) of my newer cable box, and nothing was done. You come off like a caring company in public, but privately you’re socking it to us and not giving good customer service. 😡
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TheJourneyGenie (@TheJourneyGenie) reported
@Shawhelp Aaaaand no answer. Typical - look like you care, then do nothing when the customer is still unsatisfied.
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Arnold K (@aroc88) reported
My mom is WFH and she has had to use two sick days already. How is this acceptable? There has been no urgency shown to help us get our services back. What kind of company is this? @Shawhelp
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S (@coconutfrills) reported
@ShawInfo I’ve spent hours on the phone trying to get help with my account. Either the agent says they’ll call me back or I get cut off. I never get a call back. Why can’t @ShawInfo do their job and assist me with my account?