Shaw Outage Report in Port Moody, British Columbia
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at Shaw
Shaw is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Port Moody, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Coquitlam, Burnaby, New Westminster, North Vancouver, Delta, Maple Ridge, Port Coquitlam and Port Moody.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
Internet | |
| Coquitlam |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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AdrianC
(@Vancity_AC) reported
from
Coquitlam, British Columbia
.@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.
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Phil IS Ridin' Bikes Again
(@PhilRidinBikes) reported
from
New Westminster, British Columbia
@Shawhelp your whole guide system is down. Nothing but channel labels. No program time listings at all.
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@Shawhelp I’m trying to move my service and I don’t have answer from you. I booked to move for Dec 23, and still waiting. I talked to 7 different agents and no answer. Your service sucks.
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Colin Rose
(@ColinRose) reported
from
Vancouver, British Columbia
@Shawhelp is there a service issue I’m Vancouver? My internet is out...
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
The worst internet service provider in the Lower Mainland is @Eastlink! I would so love to get @ShawInfo but they are not in our area. Yet. #InternetConnection #Fail
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macaroni in a pot
(@jooooodooolp) reported
from
Burnaby, British Columbia
Just like that. My home internet is down and i was just about to finish my movie. Thanks @ShawInfo
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.
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Mariano D
(@marianodss) reported
from
Burnaby, British Columbia
@Shawhelp I’m having an issue with sound. It drops off for a second or 2 intermittently. Does not occur when watching streaming services as I type this it has happened twice in 30 seconds. Any idea? Yes just happened 2 more times. :(
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mike blackmon
(@MikeyBlackmon) reported
from
Burnaby, British Columbia
Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎
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Travel by Rempel
(@TRempel604) reported
from
Vancouver, British Columbia
Super annoyed with @Shawhelp So bad with customer service. Just hung up on me.
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Norm
(@phoenix45photo) reported
from
North Vancouver, British Columbia
@Shawhelp I sent a DM last evening at 6pm about my cable not working, I have not heard back ...
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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Michelle Carter 🇬🇧🇨🇦
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? My internet keeps dropping out. Getting frustrated withthese constant disruptions in service.
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Patricia Young
(@youngcjpl) reported
from
North Vancouver, British Columbia
@ShawInfo my elderly mother has been have internet problems for months. Finally Shaw says they will send a new modem. Oops! They ordered the wrong one and now have to wait even longer. Wont allow us to pick it up ourselves! #Shaw #poorservice
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Tracy ترايسي
(@tracyglennYVR) reported
from
Burnaby, British Columbia
@ShawInfo Internet down on Halston Court, Burnaby. Is there an issue?
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Nope, I’m downtown #vancouver and my internet drops out over an old school network daily
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Fabricio Mengo
(@fmengo) reported
from
Maple Ridge, British Columbia
@ShawInfo moving your service is an impossible mission. I had to talk to 8 different agents, and finally they gave me another appointment. 1 month to move the services. #wfh and #studingfromhome with you is almost impossible. Your service is really bad.
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Rob Grey
(@rgrey1) reported
from
Burnaby, British Columbia
@Shawhelp I'm spoken to your tech support many many time and they can't help me. Your custom service will not help. Maybe time to speak to @TELUSsupport or @Bell_Support would help me on a New Client Account! #shaw
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Chris Falskow
(@falskow) reported
from
Delta, British Columbia
@Eastlink @EastlinkSupport Hey @Shawhelp I hope you’re paying attention here. We could really use your service in North Delta!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Fake Name
(@Velvius) reported
@Rogers @ShawInfo since switching cell service from Rogers to Shaw ~20 months ago I've saved over $2000. That's pretty significant.
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♡ §ʞ ♡
(@slk67) reported
@Shawhelp Just wanna say I hope the merger fails and I'm so thankful for being a Shaw customer right now, and hopefully forever.
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Derek 🇨🇦
(@DerekWilliams82) reported
@Shawhelp I left that crap company a year ago to switch to Shaw wireless and I have never been happier with my service, billing and cell plan. I know you have nothing to do with if Shaw is sold to them but please please please don’t let that company buy Shaw 🙏🏼🙏🏼🙏🏼
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Raylene Whitford
(@CanativeEnergy) reported
@JayIsPainting @Shawhelp I had Xplornet for 2 years and always had issues… so I broke down and got Starlink for my rural home. It’s $20 more but I couldn’t be happier with it.
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Andrew Kushner
(@Zekku2) reported
@Shawhelp Trying to call in for business support but your lines hangup after 10-15m Can you advise?
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Jackie🇨🇦 🍫
(@jmneave) reported
@JayIsPainting @Shawhelp I switched to Telus a few years ago and have no regrets. They just sent someone out to check our lines as there have been issues in my area. They called me to provide better service and send a tech! #nocomplaints
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Ken James
(@kjames_2001) reported
But to have so much infrastructure go down without a backup plan is quite problematic to say the least. I know you want to also merge with @ShawInfo, seriously is this the best idea right now with your companies history at this moment?
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Derek Amsbaugh
(@DerekAmsbaugh2) reported
@Shawhelp I seem to be having internet issues
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Josh
(@JoshdoesITstf) reported
@Shawhelp slow blinking orange led bluecurve modem. No internet. Winnipeg. Please help.