Shaw

Shaw Outage Report in Port Moody, British Columbia

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The latest reports from users having issues in Port Moody come from postal codes V3H.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Moody, British Columbia 11/01/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Port Moody, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Maple Ridge, Port Coquitlam, North Vancouver, Burnaby, Coquitlam, New Westminster, Coquitlam, Port Moody and Delta.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Total Blackout
CanadaVancouver Internet
CanadaVancouver Internet
CanadaMaple Ridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • mattgriffeth Gatthew Mriffeth (@mattgriffeth) reported from New Westminster, British Columbia

    @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • ravikanji RAVI PATEL (@ravikanji) reported from New Westminster, British Columbia

    @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • InTheBluePaint Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia

    @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

  • Liddleworks Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British Columbia

    There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • regattabred Mark Thirtle (@regattabred) reported from North Vancouver, British Columbia

    So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

  • Tbeithnow Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia

    @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have the same package and no issues weird

  • InTheBluePaint Marcus Anderson (@InTheBluePaint) reported from North Vancouver, British Columbia

    @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Nope, ever since I upgraded my service that's all been fine.

  • DekeyPetey40 Rosario (@DekeyPetey40) reported from Port Coquitlam, British Columbia

    @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • DaxisMike Michael Reuvers (@DaxisMike) reported

    @MelodramaBabs @Shawhelp @2ofpane I am in the NW and on Telus. Everything is tikkity boo. Does that help?

  • Ted_Gaisford Ted Gaisford (@Ted_Gaisford) reported

    @ShawInfo is failing completely at service right now. I have spent double the time waiting on hold than they said it would be, and the chat function responds in 10-minute gaps...I don't think they want to keep customers...

  • DevonJHall Loud Mouth Brown Girl (@DevonJHall) reported

    @blackishabc except that it's completely unwatchable because of @Shawhelp's buffering issue

  • merhaylamlee Allye (@merhaylamlee) reported

    @Shawhelp Sorry, had to edit. All of my access to all of my paid channels within Crave has vanished. I have Starz, HBO etc..and nothing is loading. Help?

  • Ted_Gaisford Ted Gaisford (@Ted_Gaisford) reported

    @ShawInfo @Shawhelp is failing completely at service right now. I have spent double the time waiting on hold than they said it would be, and the chat function responds in 10-minute gaps...I don't think they want to keep customers...

  • WillMorr1 W L-Mo (@WillMorr1) reported

    @Shawhelp I can't log into my Shaw page. The login page never loads and then it says something went wrong

  • KSinclairMusic Keith Sinclair (@KSinclairMusic) reported

    @Shawhelp @merhaylamlee Same issue here! Glad to see I’m not the only one.

  • ryan15669565 ryan (@ryan15669565) reported

    @Shawhelp Is there an overall issue that not allowing me to log into crave. Or my account?? Will the people at the chat actually be able to help? And believe it not most people don’t have time to troubleshoot these issues once a week which is what is always suggested to me when I tweet...

  • MelodramaBabs Babs (@MelodramaBabs) reported

    @paul_patton @Shawhelp @2ofpane It's back (again) for now. I've rarely had problems

  • cishirtle s (@cishirtle) reported

    @Shawhelp It doesn't work