Shaw Outage Report in Port Moody, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Port Moody, British Columbia
The most recent Shaw outage reports came from the following cities: Burnaby, Coquitlam, Coquitlam, Vancouver, North Vancouver, Maple Ridge, Port Coquitlam, New Westminster, Pitt Meadows and Delta.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
Wi-fi | |
| Coquitlam |
TV | |
| Coquitlam |
Internet | |
| Vancouver |
Internet | |
| North Vancouver |
||
| Vancouver |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Poppy
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Jennifer Kingsbury
(@JenniferKingsb6) reported
from
Port Moody, British Columbia
@Shawhelp Please fix it soon.
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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RAVI PATEL
(@ravikanji) reported
from
New Westminster, British Columbia
@Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.
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Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
@IanSeggie @Shawhelp I have the same package and no issues weird
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp I stand corrected, I have your Internet 300 service 🙈 Will do.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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dw
(@wesleydx9) reported
@Shawhelp I’m having troubles with my mobile login. I reset my password, after resetting, I try signing in again. But it says the password is incorrect and to try after 30 minutes or reset again
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Cinnamon
(@Cinnamo02380678) reported
@Shawhelp It seems the Comedy Network in the Fraser Valley is the next channel that gets all pixilated, and cuts out. Is there a way you could POSSIBLY advise your tech department of this issue...? In the hopes they can rectify this? I'm not the only one experiencing this...
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Wendy 🇨🇦
(@perfectrose2011) reported
@Shawhelp Over the past SIX MONTHS, I have called Shaw because since January, I have NOT RECEIVED MY MAILED SHAW bills for TV/Internet which I did not cancel and requested them. Last time, I was told no one had initiated the bills be mailed to me. This woman said she would and
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Desmond Demosthenes
(@3rdandOak) reported
And now they’ve got me on constant reboot. It’s almost as if they’re doing it maliciously because @ShawInfo knows that they’ve finally lost me as a customer.
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mom
(@megandjakesmom) reported
@ShawInfo Called customer service because again I can’t watch Center Ice wanted a supervisor to call me back agent hung up on me Shaw is the worst!!! Never get what I pay for
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kc ⚖️🏴☠️🇨🇦
(@KCwvbc) reported
@Shawhelp Can you confirm you are working on this? I’m not talking about the TSN blackout I am talking about NHL Centre I’ve which we pay extra for and should be able to watch the game on. It says no program scheduled which is wrong.
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brad
(@brad22768135) reported
Hi @Shawhelp is there an update on the outage happening since yesterday in Delta BC?
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NathanialsWorld
(@nathanialsworld) reported
@Shawhelp Yea, it was great, They got a technician to hand deliver a BlueCurve TV box. Set it up, worked for 3 minutes. Now I have to wait for a technician to "fix it", now it's Kernel looping. What a painful upgrade this was.
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Emily (E) McKiernan She/Her
(@Orionbus75) reported
@Shawhelp Home phone unfortunately my list is now full. I have an anger problem so i block people all the time. I keep getting scam phone calls telling me my visa and computer are compromised I dont even have a visa and theres nothing wrong with my pc
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James
(@James129361352) reported
@Shawhelp Why so your download and upload never even close to the same speeds!! I can hardly watch Netflix without my wifi cutting out and we pay for your best package!!