Shaw Outage Report in Port Moody, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (55%)
-
TV (16%)
-
Wi-fi (12%)
-
Total Blackout (9%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Port Moody, British Columbia
The most recent Shaw outage reports came from the following cities: Delta, Vancouver, Port Coquitlam, Maple Ridge, Burnaby, Coquitlam, Pitt Meadows, North Vancouver, New Westminster and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 North Vancouver |
TV | |
| Delta |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Port Coquitlam |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
-
Doug Corbett
(@corbettdoug) reported
from
Port Coquitlam, British Columbia
@Shawhelp can someone please call me as a truck just knocked a cable down in front of my house. 3970 cedar drive Poco. 6947628993. Doug
-
Alan Alilo
(@AliloAlan) reported
from
Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
-
Russian Tim
(@RussianTim61) reported
from
Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
-
Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
-
Chris Simpson
(@chris_e_simpson) reported
from
North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
-
Nicolas Dextraze
(@nicdex) reported
from
Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
-
Stephen Fung
(@stephenfung) reported
from
Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
-
Tazim Damji
(@tazimdamji) reported
from
North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
-
Jay Holtslander
(@j_holtslander) reported
from
Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
-
Thomas Gautreau
(@TomGautreau) reported
from
Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
-
Michelle Carter (she,her,hers)
(@Britbirdvancity) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in Vancouver? At a time when it's most needed your internet is v unreliable
-
Jossana Haas
(@jossanahaas) reported
from
Vancouver, British Columbia
Shame on you, @ShawInfo @Shawhelp 🤬 poor internet for weeks, when The scheduled visit day arrive, the techs didn’t show up! Worse than that, is rebooking the visit for next week! Worst customer service ever 🤡
-
Vic
(@vicvirk) reported
from
Maple Ridge, British Columbia
@ShawInfo your company provides some of the worst customer service I have ever encountered from any company in any service sector. 3 weeks now and my wi-fi issues can't be fixed. Impossible to speak to anyone on the phone or get the right person to come fix the problem.
-
Tri
(@geekdad604) reported
from
North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
-
Alfred Kolowrat
(@Alfieak) reported
from
Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
-
Bryn Morgan Williams
(@brynmw) reported
from
Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
-
Rosario
(@DekeyPetey40) reported
from
Port Coquitlam, British Columbia
Hey @Shawhelp is internet down in poco?
-
Monique Cloutier
(@cloutier68) reported
from
Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
-
Moke
(@mykeymause) reported
from
North Vancouver, British Columbia
Honestly, Telus sending me an email saying “you’re on the best network in town - way better than @ShawInfo/@FreedomMobile’s” makes me want to switch from Telus... attack ads, wtf?
-
shirley silberg
(@ShirleySilberg) reported
from
Vancouver, British Columbia
@Shawhelp our picture is pixelating and the wait time on the phone is 1 hour. Please help now.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Marcel Schoenhardt
(@mschoenhardt) reported
@Shawhelp After a power outage in Capilano in Edmonton, I am seeing “signal loss” message on TB, and internet service hasn’t come back either. Is this a known issue in the area, or just one I am seeing?
-
Gwyneth Midgley 🇺🇦 🏴🇬🇧🇨🇦
(@GwynethMidgley) reported
I'll be cancelling my Shaw account first thing tomorrow morning if they don't remove RT from their network. #StandWithUkraine #Canada #Shaw @ShawInfo
-
LW
(@lwideman7) reported
@Shawhelp internet down 3-4 times in the past 2 weeks in north Langley BC. What gives Shaw?
-
Margaret Doyle
(@Magsedoyle) reported
I’m resorting to Twitter to let @Shawhelp know I’ve been without internet since yesterday morning and been promised a tech is coming out. Now told not till Monday. This is not okay. #fail #CustomerService #shawcable
-
Diane Marie 🇺🇦
(@DianeMariePosts) reported
@CBCAlerts Now if Shaw would just dump Epoch Times. It's a conspiracy-theory purveyor of crap. It does not belong on Shaw. @ShawInfo
-
Gwaii Girl
(@jut_ken_jus) reported
@ShawInfo issues with bluecurve tv? Our internet's not working, shaw tv app, tv. In north burnaby
-
WanderingSoul 🇺🇦🌻
(@SolaViatrix) reported
@bclendinning @TELUS @ShawInfo I'm sure they will follow suit. They'll look bad if they dont 👍
-
LunaOneluna
(@LunaOneluna) reported
What does loyalty mean? For companies this mean steady stream of cash for a products or services they provide. But for some, loyalty means nothing. Today @ShawInfo was unable to provide be with the same plan a friend of mine received for the new Fiber 500. Sucks!
-
Don Porter
(@DonJellico) reported
@ShawInfo As a Shaw customer, I ask that you please remove RT from your cable packages
-
pendragon1
(@the_pendragon1) reported
@CHuizvernon @ShawInfo @nenshi totally, we should get it down to only far-left opinions and then the world will be saved...