Shaw Outage Report in Port Moody, British Columbia

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Port Moody, British Columbia

The most recent Shaw outage reports came from the following cities: Pitt Meadows, Coquitlam, Port Coquitlam, Burnaby, Coquitlam, North Vancouver, Maple Ridge, New Westminster, and Port Moody.

City	Problem Type	Report Time
Pitt Meadows	Wi-fi	2 days ago
Coquitlam	Internet	3 days ago
Port Coquitlam	E-mail	5 days ago
Burnaby	Internet	7 days ago
Coquitlam	Internet	10 days ago
Coquitlam	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

• 
  Tri (@geekdad604) reported 14 seconds ago from North Vancouver, British Columbia

  @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

• 
  Jennifer Kingsbury (@JenniferKingsb6) reported 4 minutes ago from Port Moody, British Columbia

  @Shawhelp Please fix it soon.

• 
  Chris Simpson (@chris_e_simpson) reported 9 minutes ago from North Vancouver, British Columbia

  Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.

• 
  Diana Black (@italianinvan) reported 9 minutes ago from Port Moody, British Columbia

  @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Dominic Therrien (@dotherrien) reported 11 minutes ago from Coquitlam, British Columbia

  I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

• 
  Rosario (@DekeyPetey40) reported 17 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have 3 apple devices and have Shaw and no problems

• 
  Diana Black (@italianinvan) reported 21 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

• 
  RAVI PATEL (@ravikanji) reported 23 minutes ago from New Westminster, British Columbia

  @Shawhelp worst telephone support. You guys take more than an hour to talk. Don’t pretend you are overbusy.

• 
  Stephen Fung (@stephenfung) reported 24 minutes ago from Coquitlam, British Columbia

  Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

• 
  Janet George (@hcartet) reported 25 minutes ago from North Vancouver, British Columbia

  I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

• 
  Marcus Anderson (@InTheBluePaint) reported 30 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp Strange. I’ve rebooted the modem twice now and still having the same problem. Issue is the same on my laptop as well. Even went to my sister’s and tried her wifi (also Shaw) and it didn’t work there either.

• 
  Tazim Damji (@tazimdamji) reported 33 minutes ago from North Vancouver, British Columbia

  @Shawhelp hi my modem seems to be down 😣

• 
  Rosario (@DekeyPetey40) reported 36 minutes ago from Port Coquitlam, British Columbia

  @IanSeggie @Shawhelp I have the same package and no issues weird

• 
  Mark Thirtle (@regattabred) reported 36 minutes ago from North Vancouver, British Columbia

  So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

• 
  Marcus Anderson (@InTheBluePaint) reported 47 minutes ago from North Vancouver, British Columbia

  @danat8n @Shawhelp I am having the same issue. Cannot listen to or download anything from Apple Music or the App Store.

• 
  Diana Black (@italianinvan) reported 50 minutes ago from Port Moody, British Columbia

  @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

• 
  Stephen Fung (@stephenfung) reported 54 minutes ago from Coquitlam, British Columbia

  @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

• 
  Gatthew Mriffeth (@mattgriffeth) reported 54 minutes ago from New Westminster, British Columbia

  @LexLee91 @Shawhelp Seconding this. Same lack of service from my house in new west as well

• 
  Kim Coleman (@kimc555) reported 57 minutes ago from North Vancouver, British Columbia

  Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

• 
  Poppy (@PickledGingerBC) reported 60 minutes ago from Coquitlam, British Columbia

  @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danny Holloway (@FitSince96) reported 6 minutes ago

  @Shawhelp anyone having internet issues in St.Albert? AGAIN!!!!

• 
  NerdySmoker (@GeeksandCigars) reported 13 minutes ago

  For the low low price of $80/month even a guy like me can get constantly disconnected from the internet. Thanks @ShawInfo #garbage #nohelp #2weeksServiceFailure

• 
  Trevor Butte (@The_Butte_Man) reported 14 minutes ago

  @Shawhelp Thank you! Any ETA on a fix

• 
  Pat Grundle (@pgrundle) reported 15 minutes ago

  @Shawhelp Are you still having issues in White Rock?

• 
  LindaSmithShpk (@LindaSmithShpk) reported 15 minutes ago

  @Shawhelp is there an issue in Sherwood Park? We have blue curve and were showing that it's connected but we have no TV and internet is extremely slow. My husband keeps getting kicked off his work calls!

• 
  Niesa Silzer (@niesas) reported 16 minutes ago

  Hey @Shawhelp tried phoning the number on my business account invoice, which is the same as the website and it's going to some poor guy in Houston. He says his cell is getting over 100 calls a day. What's the right #? How can we help him stop getting your calls?

• 
  Avery (@Av23_) reported 16 minutes ago

  @Shawhelp is there internet service outage NW Calgary right now?

• 
  ursa minor (@starbear604) reported 16 minutes ago

  @cbcgopublic Shaw cable is currently pulling channels from subscribers' packages & forcing them to renegotiate more expensive packages to get them back. @ShawInfo is doing it to me today, after pulling one channel last week, then 39 more today. #customerservice #fail #corrupt

• 
  🍁 Nicole Marie 🍂 (@maple_wine) reported 17 minutes ago

  @Shawhelp You too, thanks for the reply. I never thought it could be limited to just my system, since I’ve never seen this before. It would be yet another weird one, but it could be that my receiver needs a forced reset. I hate doing it, though, when it’s nearly every day...

• 
  Luke Knight (@lukedknight) reported 20 minutes ago

  Hey @ShawInfo I’ve talked to agents on chat & phone and have not found any solutions for my internet service. The frustration is growing. Any help via Twitter? Beginning to feel you’re company that doesn’t really care :(