Shaw Outage Report in Port Moody, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Port Moody, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, Maple Ridge, Burnaby, North Vancouver, New Westminster, Coquitlam, Delta and Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Vancouver |
||
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Maple Ridge |
TV | |
| Burnaby |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Jennifer Kingsbury
(@JenniferKingsb6) reported
from
Port Moody, British Columbia
@Shawhelp Please fix it soon.
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Crystal
(@theMediaChick) reported
from
Vancouver, British Columbia
@Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!
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Kim Coleman
(@kimc555) reported
from
North Vancouver, British Columbia
Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs
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ashishdani
(@ashishdani) reported
from
Vancouver, British Columbia
@Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW
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Dominic Therrien
(@dotherrien) reported
from
Coquitlam, British Columbia
I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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SuzieCanuck🇨🇦
(@SuzieCanuck) reported
from
Vancouver, British Columbia
@glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out
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Uli Laue
(@ulilaue) reported
from
Vancouver, British Columbia
@Shawhelp is there an outage in East Van
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Susan Parker
(@docsparker) reported
from
Vancouver, British Columbia
@Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!
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Tiffany Kalanj
(@TiffanyKalanj) reported
from
Vancouver, British Columbia
Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady
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Craig Minielly
(@craigminielly) reported
from
Vancouver, British Columbia
@Shawhelp lol stand corrected, as have your internet 300 Service.
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Poppy
(@PickledGingerBC) reported
from
Coquitlam, British Columbia
@Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.
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Pattycakes🍰
(@patricklabelle7) reported
from
New Westminster, British Columbia
@Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬
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Niners North (Vancouver, BC)
(@NinersNorth) reported
from
Coquitlam, British Columbia
Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp
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Brad Thiessen
(@Zharphyn) reported
from
Maple Ridge, British Columbia
@Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.
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Diana Black
(@italianinvan) reported
from
Port Moody, British Columbia
@Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!
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Janet George
(@hcartet) reported
from
North Vancouver, British Columbia
I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.
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Mark Thirtle
(@regattabred) reported
from
North Vancouver, British Columbia
So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Aj
(@RealCanadabear) reported
@Shawhelp Fix it? You fix it by having appropriate communication with your customers. Or simply ask to relay the tracking number when you send out the shipping label. Better yet check and see if you received the items before you go to collections.
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Sarah Burton
(@SEBEssexGrl) reported
@ShawInfo @Shawhelp - I hope you are now going to compensate businesses in the Heritage Pointe area. Down on Friday and down again today. Appalling service.
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braindeadriotgames
(@braindeadriotg1) reported
@ShawInfo @TreeCanada I hate your **** company
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RL
(@spidey4444) reported
@Shawhelp is there an internet outage around Coquitlam British Columbia? Internet doesn’t seem to want to connect!
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Jandy Salmon (she/her)
(@jandjsalmon) reported
Hey @TELUS - your Customer Service is atrocious. Been trying to move our service to our new house and have been on hold for over FOUR HOURS. Any chance of retaining us as a customer is completely gone. #SwitchingToShaw (@shawinfo got us all hooked up during the 4hr wait with you)
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Saurabh Patel
(@Saurabh_9989) reported
@Shawhelp @ShawInfo My friend is paying $65 for 1gig internet and I am moving to shaw for this offer and shaw is asking me to pay $115 for same plan. Do you guys don't want returning/new customer? Is your KPI to only give good rates to current customer? Pure loot isn't it?
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JeffScharer
(@SantosLHalper) reported
from
St. Andrews, Manitoba
@Shawhelp no TV signal in Lockport, MB. Tried resetting my TV box and still no signal
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someguynamedrob
(@htrob) reported
@Shawhelp ok here's the deal. It's been a long two months. I'm as tired of INC1117972 probably about as much as you are of me asking about it. All I ask is the issues stop for today. Oilers game 7 hasn't happened on 32 years and I'd rather not miss it because my WiFi died.
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Vanessa
(@Noosiekins) reported
@Shawhelp what's going on with your blue curve tv? It keeps freezing and infreezing. Doesn't look like it's a channel issue.
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db
(@racing_flamingo) reported
@Shawhelp any reports of a service interruption in #MapleRidge ?