Shaw

Shaw Outage Report in Port Moody, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Moody, British Columbia 11/27/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Moody, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Burnaby, New Westminster, North Vancouver, Coquitlam, Delta, Maple Ridge, Port Coquitlam and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver TV
CanadaVancouver TV
CanadaCoquitlam Internet
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaCoquitlam TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • mrslprime mrslprime (@mrslprime) reported from Vancouver, British Columbia

    @Shawhelp Good morning, I'm having trouble with the internet. It says 'No internet'. Please help me if you can, thank you.

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

  • PhilRidinBikes Phil IS Ridin' Bikes Again (@PhilRidinBikes) reported from Port Coquitlam, British Columbia

    @Shawhelp The problem is not with WiFi. It is a lack of mobile signal. It's really weak, and never connects at 4G speeds as your coverage map indicates.

  • QuinnMellCobb Quinn Mell-Cobb (@QuinnMellCobb) reported from Vancouver, British Columbia

    @Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.

  • webtwozero Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • rlhnyvr Rose Hillier (@rlhnyvr) reported from North Vancouver, British Columbia

    @NorthVanMike Are you online? @Shawhelp says no known issues. We've been out all morning here at the office 😡

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • singh_sp colored pencil (@singh_sp) reported from Burnaby, British Columbia

    @Shawhelp - my internet fiber gig plan sucks. disconnected 25 times Ina day. U tech fixed it and worked for 15 days. Again loses connection every now n then. I work from home. Hampering my work. Tech is scheduled for May 10. Should I close my work till then?

  • andrewcook Andrew Cook (@andrewcook) reported from Burnaby, British Columbia

    @Shawhelp why would you cut my internet off after sending me your shaw mobile sim cards? You cut all my service so I have to sign up to tether? I cannot understand why you would do this. A tech now can't come to fix for 7 days. 7!

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • StrategicThghts David Schreck (@StrategicThghts) reported from North Vancouver, British Columbia

    @TerryPlatt5 @TELUS @Shawhelp I had a similar problem when I had Shaw. Turns out old cable has impedance that isn’t compatible with modern digital equipment. Not all technicians know that.

  • macrae_donnie D Mac. (@macrae_donnie) reported from Vancouver, British Columbia

    @FarahKotadia @Shawhelp Stiil down on tech support on hold I still down in

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bigsnit robert ouimet (@bigsnit) reported

    @shawhelp Internet down , north van - can you confirm outage ?

  • donner2000 Marc Haine (@donner2000) reported

    Well that was strange I was messaging @shawinfo to get them to escalate my call to customer loyalty, and the agent flatly refused. I guess it's time for me to shop around. sigh #customerservice

  • C_Ragg Anhelig (@C_Ragg) reported

    @Shawhelp i was on the phone for hours, this account is a new customer and we are in the area that have the services, the Welcome Home line isnt empowered, and have quoted different rates on the website they are "seeing" #falseadvertisement

  • RayCushenan Ray Cushenan (@RayCushenan) reported

    @Shawhelp Internet outage in North Van Edgemont area since about 1040pm. Came back very briefly for 2 minutes then gone again. I don’t see outage reports and I’ve had blue curve router issues before so wondering if it’s my hardware again.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @grambowpg @Shawhelp @DolbyCinema I know. Their 4K is brutally compressed or not true 4K. Now a lot of other channels have banding and glitching, I’m assuming they’re having bandwidth issues.

  • TheRealBigShaw Shawzy (@TheRealBigShaw) reported

    @Shawhelp Fix your network, gawd

  • pgrundle Pat Grundle (@pgrundle) reported

    @Shawhelp Hey Shaw Help, my Blue Curve PVR does not record the complete show when I program it. So far it consistently only records 50% of several shows? Not too happy considering my monthly bills!

  • MeanLeaf Mean Leaf (@MeanLeaf) reported

    @iNnoVationsc2 @Shawhelp Same area, same problem. Shaw truck was working in area around the time, and then it went down.

  • vtragicallyhip Miss V 🇨🇦 (@vtragicallyhip) reported

    @Shawhelp Service issueS. Outages and interruptions are the only thing we CAN count on. We have wasted hours upon hours on chat and phone with multiple reps. Offered to send us a new modem but then wanted us to sign a new contract. Hilarious. How bout give us equipment that actually works!

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp As I said. Both via a phone call today, then again in chat, I was told you are aware of the problem. I don’t need to speak to techs. It just needs to be fixed.