Shaw

Shaw Outage Report in Port Moody, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Moody, British Columbia 11/26/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Port Moody, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Coquitlam, Burnaby, New Westminster, North Vancouver, Coquitlam, Delta, Maple Ridge, Port Coquitlam and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Internet
CanadaVancouver Wi-fi
CanadaCoquitlam TV
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • gamcphee Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia

    @Shawhelp Many problems with television reception . All day.

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • hcartet Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

  • vinifico Sean Calder (@vinifico) reported from Vancouver, British Columbia

    Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • ChrisCScott Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia

    @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • Stevenwu53 Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • kimc555 Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

  • Schmidt_show Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • dennis_kreba Dennis Kreba (@dennis_kreba) reported

    @Shawhelp Getting awful support from Shaw right now. Not really happy. What happened to pvr this weekend? Was there an update? I went from 66% available to no space overnight. Only 13 hours of tv taped.

  • AnnBethM CBM (@AnnBethM) reported

    @Shawhelp Is there a current problem with video On Demand as it’s no longer showing on the guide or menu?

  • Megan_Johnson15 Megs Johnson (@Megan_Johnson15) reported

    @Shawhelp Don’t DM them, they don’t respond. Apparently it’s ok to ignore people who pay for a service and can’t use it.

  • DebRule65 Deb (@DebRule65) reported

    Seriously @Shawhelp must have **** down all their spam filters based on the amount of spam emails I've been receiving the past 2 weeks. Nothing goes to spam box, all straight to my email. They are super obvious and repetitive too. 🙄

  • niravital Nir Avital (@niravital) reported

    @Shawhelp good evening! My internet is down but I don't see any outage report on the website, is there an issue Vancouver west end? Was told it's an area issue

  • StuCorbett stu corbett (@StuCorbett) reported

    @Shawhelp STOP SENDING ME EMAIL AFTER EMAIL ABOUT OUTAGES. IF IT AFFECTS ME, TELL ME, OTHERWISE STOP IT. START PROVIDING CUSTOMER SERVICE

  • MoffatMike mike moffat (@MoffatMike) reported

    @YYCRR1 @Shawhelp Same issue for me

  • Vibrations144 TbayRob (@Vibrations144) reported

    @Shawhelp worst customer service ever

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp need some help please

  • miss_atyk Just Alice (@miss_atyk) reported

    @Shawhelp hello! Is there any outages for Burnaby? We’re in South Burnaby and internet has been down for a few hours and not sure if it’s a single affected issue or for multiple people