Shaw Outage Report in Port Moody, British Columbia
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The latest reports from users having issues in Port Moody come from postal codes V3H.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Port Moody, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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Wi-fi (11%)
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TV (11%)
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Total Blackout (8%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Port Moody, British Columbia
The most recent Shaw outage reports came from the following cities: Vancouver, North Vancouver, Port Moody, Burnaby, New Westminster, Coquitlam, Coquitlam, Port Coquitlam, Maple Ridge and Delta.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Port Moody, British Columbia
Latest outage, problems and issue reports in Port Moody and nearby locations:
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia
Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.
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Tri (@geekdad604) reported from North Vancouver, British Columbia
@Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.
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Jay Holtslander (@j_holtslander) reported from Vancouver, British Columbia
@Shawhelp @lostinvention I seem to be having issues in Vancouver. About 50% of websites don’t load.
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Alan Alilo (@AliloAlan) reported from Vancouver, British Columbia
@Shawhelp hi i wonder i always has problem with my bills
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Russian Tim (@RussianTim61) reported from Vancouver, British Columbia
@jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.
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Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia
@Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
@Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.
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Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia
@angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓
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Bryn Morgan Williams (@brynmw) reported from Vancouver, British Columbia
Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.
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Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia
@Shawhelp hi my modem seems to be down 😣
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Jessy (@CoachDhillon) reported from Vancouver, British Columbia
Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet
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Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British Columbia
There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.
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Chris Simpson (@chris_e_simpson) reported from North Vancouver, British Columbia
Darn it, internet connection. Hey @Shawhelp is there an issue in North Vancouver? My modem won't go past the green flashing stage.
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Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia
@adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.
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Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia
. @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.
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Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia
@Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany
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Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia
Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.
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Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia
@stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.
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ABALI (@G_ABALI_S) reported from Vancouver, British Columbia
I will not delete this message until my problem resolves. @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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bbcrzyfan (@bbcrzyfan) reported
@Shawhelp wow ! last night i rec'd a call about a medical emergency about my elderly mom's Oldest sister. Now What? i cant contact her or anyone on gabriola to get a phone to her. I dont even know if MY cellphones would work on Gab. If i did i'd try to get over there & give 1 of mine.
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W L-Mo (@WillMorr1) reported
@Shawhelp Trying to sign into myshaw and 2 factor authentication is not sending me a code to verify the sign in
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Geoff (@UnitedNfld2175) reported
@Shawhelp @ShawInfo So I received my new pvr in the mail which was great,the news about my bill with a price freeze was top notch only down side to my pvr compared to the one i had befor the upgrade this machine does not have a clock on it & i feel lost without it
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MatrX Drummer (@Drummerfy) reported
@Shawhelp All of Canada has outages for the last year according to your website and down detectors
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robert fulton (@bobwithanr) reported
@Shawhelp why does my Shaw mobile and internet service have to suck so bad to the point I can't do my work orders on the mobile and the internet well even though it says I have 500 I only get 50 on a good day
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Fire Nicholson and Holland (@RetireOilers12) reported
@Shawhelp please fix your service, trying to watch hockey.
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D McManus (@mcmanus17) reported
@Shawhelp any idea when the downtown #yeg outage will be resolved? No update since 8:23 this morning……
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Brenda Johnston (@johnsbr59) reported
@Shawhelp Is there an issue with internet service in the Holyrood community in Edmonton?
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Maggie (@maggiexma) reported
@Shawhelp been having one heck of a day spending most of it talking to different tech supports trying to get some help. I sent you guys a DM, could you have a look please?
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David Brooks MD (@drdavebrooks) reported
@Shawhelp Just went out for groceries......cash only. Went to ATM to get cash and it was not working either. Major problem when an entire island is without internet and people and businesses are so severely impacted😢