Shaw Outage in Port Moody, British Columbia

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

 No problems detected at Shaw

Shaw problems in the last 24 hours in Port Moody, British Columbia

Shaw Outage Chart in Port Moody, British Columbia

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(59.09%)
TV
(21.02%)
Wi-fi
(9.33%)
E-mail
(4.71%)
Total Blackout
(4.38%)
Phone
(1.46%)

Shaw Outage Map Near Port Moody, British Columbia

The most recent outage reports and issues originated from Vancouver, Burnaby, New Westminster, Coquitlam, Port Coquitlam, North Vancouver, Pitt Meadows, Coquitlam, Maple Ridge, Port Moody and Delta.

Burnaby Internet
Burnaby Internet
Vancouver Internet
Vancouver E-mail
Vancouver Internet
Vancouver Internet

Shaw in Port Moody, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:
  • SuzieCanuck SuzieCanuck🇨🇦 (@SuzieCanuck) reported from Vancouver, British Columbia

    @glovesaveluongo @Shawhelp WOW @Shawhelp help the guy out

  • dotherrien Dominic Therrien (@dotherrien) reported from Coquitlam, British Columbia

    I travel around the world for professional reasons and it pains me to say that the Lower Mainland of BC has one of the worst internet networks I’ve used (it’s a little better than Nigeria). Blind spots, slooooow connection, interruptions, expensive. @Shawhelp #competitionneeded

  • docsparker Susan Parker (@docsparker) reported from Vancouver, British Columbia

    @Shawhelp I am getting nobody to respond to my chat help request. Trying to reboot my TV all day in Vancouver. Please lend a hand!

  • regattabred Mark Thirtle (@regattabred) reported from North Vancouver, British Columbia

    So @Shawhelp today makes 3 appointments and 3 no shows by your technical team, delightful service. Don’t worry I will call in again and wait on hold for 45 minutes.

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Update: @ShawInfo also confirmed they can't help me. But they’ll get back to me.... *sigh* don't sign a contract with SHAW

  • TiffanyKalanj Tiffany Kalanj (@TiffanyKalanj) reported from Vancouver, British Columbia

    Word to the wise- don’t use @ShawInfo - they added charges to my bill and I’ve been bounced from messenger, phone and now “email” customer service reps each time I’m told “sorry I’m not able to help me”. Careful - don’t sign a contract. #shady

  • PickledGingerBC Poppy (@PickledGingerBC) reported from Coquitlam, British Columbia

    @Shawhelp Picked up my Blue Curve self install kit today... everything’s ready to go, guide states that I need to contact you to finalize since I have existing service.

  • ulilaue Uli Laue (@ulilaue) reported from Vancouver, British Columbia

    @Shawhelp is there an outage in East Van

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @ShawInfo my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet neighbour is trying to cancel her deceased father’s service with you and she’s been having such a hard time. Please help!!!! #pleasehelp

  • italianinvan Diana Black (@italianinvan) reported from Port Moody, British Columbia

    @Shawhelp my sweet sweet kind neighbour has been trying for two days to contact the right people to cancel her deceased father and she has been getting the run around. Please help!!!

  • craigminielly Craig Minielly (@craigminielly) reported from Vancouver, British Columbia

    @Shawhelp lol stand corrected, as have your internet 300 Service.

  • kimc555 Kim Coleman (@kimc555) reported from North Vancouver, British Columbia

    Multiple messages on multiple platforms and zero response from @Shawhelp about our cable being down for the past two hrs

  • hcartet Janet George (@hcartet) reported from North Vancouver, British Columbia

    I have spent 45 mins waiting for @ShawInfo to call me back. I then spent 40 mins talking to an agent who, in the end, couldn’t help me. I am moving I wanted to close my services @ my current address and start new services @ my new address. It was a painful experience.

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported from Port Moody, British Columbia

    @Shawhelp Please fix it soon.

  • patricklabelle7 Pattycakes🍰 (@patricklabelle7) reported from New Westminster, British Columbia

    @Shawhelp Cable and Internet has been down since Monday here in Nee West.👿🤬

  • ashishdani ashishdani (@ashishdani) reported from Vancouver, British Columbia

    @Shawhelp - been trying to connect to your customer care for the last 2 hours... no luck !!

  • NinersNorth Niners North (Vancouver, BC) (@NinersNorth) reported from Coquitlam, British Columbia

    Tune in on the multi billion dollar @Shawhelp cable network and watch the biggest sports league in North America, and two of it biggest storied franchises as they kick off their season. Available only in ultra low definition. #HDhelp

  • theMediaChick Crystal (@theMediaChick) reported from Vancouver, British Columbia

    @Shawhelp Hey guys! Last min date due to waiting on others' sched, I need my services switched from my apt to a different one in this building on Sunday. I can carry down the hall & hook up, just need you to make the change. Website won't let me log into my account though. Help!

  • Zharphyn Brad Thiessen (@Zharphyn) reported from Maple Ridge, British Columbia

    @Shawhelp Your CSR Robert V45Y, is providing a fairly disappointing customer experience. I feel like I am being lied to, and he is lowering my opinion of your company’s ability to provide me the service that I want.

  • Westjet007 Jennifer West (@Westjet007) reported from Vancouver, British Columbia

    I seriously recommend that people NOT get services with @Shawhelp. They don't keep their word and customer service is atrocious. Telus is your better option.

  • megamouthtweets Barb Snelgrove (@megamouthtweets) reported from Vancouver, British Columbia

    Amazing game. Regrettably due to a horrible @ShawInfo feed, we missed much of the #WeTheNorth frenzy as we had to watch an American channel. But wow @Raptors WELL DONE! #RaptorsIn6

  • ConradAu Conrad Au (@ConradAu) reported from Coquitlam, British Columbia

    @Shawhelp I was told that service would delay my cancellation and be charged for the service up until the equipment was received.

  • ChrisCScott Christopher Scott (@ChrisCScott) reported from Burnaby, British Columbia

    @Brian_Bancroft @ShawInfo Shaw is pretty solid on customer service. We’re pretty spoiled out here on the west coast.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @GraemeFreeman @ShawInfo You would not trust an ISP with your home network so it's not like that's too much of a concern. I cannot imagine ever operating my home network via an ISP's Modem's router features.

  • AliceTheAlice1 Alice, The Alice (@AliceTheAlice1) reported from Burnaby, British Columbia

    @ShawInfo There's a reason behind the generic design of a thin rectangle in electronics. It's to allow the heat to spread and disappait. This unit is not designed as such so no wonder it sucks at regulating it's internal temperature.

  • Schmidt_show Johnson (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp My wifi is off sending this tweet because it is slow. I’m asking telus how there optik cable install is going because all we can get for tv and Internet is Shaw. We’ve had nothing but troubles w/ wifi, cable and billing.

  • Stevenwu53 Steven Wu (@Stevenwu53) reported from Vancouver, British Columbia

    @Shawhelp wifi down it will not let me login

  • vinifico Sean Calder (@vinifico) reported from Vancouver, British Columbia

    Internet service is out in our area. Not a great thing when working from home. 😳 @Shawhelp

  • gamcphee Graham Mcphee (@gamcphee) reported from Burnaby, British Columbia

    @Shawhelp Many problems with television reception . All day.

  • Aanshik1 aanshik1 (@Aanshik1) reported from Vancouver, British Columbia

    @Shawhelp I am facing intermittent connectivity issues again. I have sent you DM with the info, pls advise ASAP!

  • SarahBraim Stylebysarahbraim (@SarahBraim) reported from Vancouver, British Columbia

    @ShawInfo your service is horrible

  • PocoPipe Rob Menzies (@PocoPipe) reported from Port Coquitlam, British Columbia

    @Shawhelp hi we are having issues with one of our shaw boxes - says we are not subscribed (to any channel)

  • sixo_four SIXO FOUR (@sixo_four) reported from North Vancouver, British Columbia

    @TELUSsupport @TELUS I have been a loyal customer for years and when my contract is up and I request a promo offer from your website and you say NO, makes switching to @ShawInfo that much easier of a decision. Brutal.

  • gaylehurmuses Gayle Hurmuses (@gaylehurmuses) reported from Burnaby, British Columbia

    @Shawhelp we waited on hold for 1:45 minutes then your system took our number for call back. Then you called back and left us on hold for 35 minutes now. WTF!

  • LostHunter7 LostHunter7 (@LostHunter7) reported from Maple Ridge, British Columbia

    @Shawhelp Success! The unplug the box (PVR) and have it reboot worked. I had lost a/v while watching a pre-recorded program. The TV is new so the problem had to be either Shaw signal or the box. I am very glad it was a simple fix. Thank you for the link.

  • ChronicalCP Chris Powers (@ChronicalCP) reported from Maple Ridge, British Columbia

    @Shawhelp Seems like this plus constant internet issues from your service...

  • pidluk57 Kuldip Gill (@pidluk57) reported from Vancouver, British Columbia

    @Shawhelp they are getting slow in replies , sent a DM still waiting

  • drkayotica Anastasia Beaverhaus (@drkayotica) reported from Vancouver, British Columbia

    Good thing I am at home with a handsfree option, after being directed by #Shaw to call them after an online conversation, been on hold, and call back for over 3 hours...great customer service! @Shawhelp @ShawInfo

  • LeeeFin Lee Finlayson (@LeeeFin) reported from Burnaby, British Columbia

    @Shawhelp most of my channels are pixelating. Tried rebooting my PVR but didn’t help

  • Rico_Buzz Rico Walji (@Rico_Buzz) reported from Vancouver, British Columbia

    @Shawhelp your live chat never works ... pls have someone call me asap... whatever he told me to do I can’t access my Pvr, guide or setting

  • Rico_Buzz Rico Walji (@Rico_Buzz) reported from Vancouver, British Columbia

    @Shawhelp I am very frustrated.. I am having tv reception issues was on the line with pj and the phone cut It took over an hour to call back

  • nikkleigh Nikki Stephens (@nikkleigh) reported from Vancouver, British Columbia

    @Shawhelp I went through that last night, these are the speeds I’m getting sitting right in front of the modem. I, just had it installed yesterday so it shouldn’t have needed the reset. (The reset got my just enough more speed to get onto the router login and change the name of the 5g)

  • maryann_charb Maryann Charbonneau (@maryann_charb) reported from New Westminster, British Columbia

    @Shawhelp internet upgraded today and now I can’t get it to connect #help

  • Schmidt_show Jamie Schmidt (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp I’ve feel like I’ve been nothing but a very good customer to Shaw, but for what we are paying for is absurd.

  • Schmidt_show Jamie Schmidt (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp I’ve had to DM/call/live chat about wifi/cable/billing issues. I’m sorry but I’m done. If I get anymore terrible service, I’ll stop paying and leave the gear outside for one of your agents to come by and pick it up.

  • Schmidt_show Jamie Schmidt (@Schmidt_show) reported from Maple Ridge, British Columbia

    @Shawhelp p.s. your cable package is horrid as well. Overpaying for just a handful of channels. Two thumbs way down.

  • Tomuhthy Thomas the train.....wreck. (@Tomuhthy) reported from Burnaby, British Columbia

    @Shawhelp is it possible to make an appt soon to help with my cable

  • prybacki Peter ╳ Piotr Rybacki (@prybacki) reported from North Vancouver, British Columbia

    @Shawhelp Yes, it’s latest iOS 12.0.1 Taping of any input is making black screen and crashing app. Chat button and support button though are working ok. So the issue is the only with log in process / inputs [email & password]

  • prybacki Peter ╳ Piotr Rybacki (@prybacki) reported from North Vancouver, British Columbia

    @ShawInfo your ios app is not working at all. Can’t login to my account. When clicking email or password input app is just crashing.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Browneart Jeremy Browne (@Browneart) reported

    @Shawhelp 4 hours on hold so far to get a brand new cable box working and still no live person or solution... this is brutal! @ShawTVWinnipeg

  • _peterbray peter bray (@_peterbray) reported

    @Shawhelp SOD not working again. We’re not getting a very good value for what we pay for.

  • qtDripy Dripy ☬ (@qtDripy) reported

    @Shawhelp didnt even bother to help me out tf

  • Zipponaki Hiro44 (@Zipponaki) reported

    @racabu @Shawhelp Won't ever get help. They're avoiding us

  • snootywave 𝖑𝖔𝖛𝖊 𝖌𝖆𝖑𝖔𝖗𝖊 (@snootywave) reported

    @Shawhelp DM’d you, but unless you’re a loyalty agent I doubt you could really help me.

  • Chuckdietrich13 Chuck Dietrich (@Chuckdietrich13) reported

    @Shawhelp I find it amazing you are still in business. By far the worst service ever. 2 weeks no cable. Tech to be here between 5-8 and I get a call at 6:15 to rebook next Monday. #EpicFail

  • DpzachPaula Paula Zacharias (@DpzachPaula) reported

    @Alastair_Y @ShawInfo @Shawhelp I wish I could help but we all know you’re smarter than almost anyone who might read your tweet so we’re therefore no use to you.

  • BRENTHOR Truckstop Vigilante (@BRENTHOR) reported

    @Shawhelp i have been on hold for over 2 hours trying to resolve an error in my billing please help me this is eating up the precious little time i have to myself

  • cmusician Carolyn Hudson 🇨🇦 (@cmusician) reported

    .@Shawhelp .. Getting tired of losing the internet signal several times per day, Shaw .. Please resolve the problem #Kenora

  • van_wendyjo Miss Wejo (@van_wendyjo) reported

    @Shawhelp My cable isn’t working. I’ve unplugged everything and restarted it 3 times. Please help!