Shaw

Shaw Outage Report in Port Moody, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Moody, British Columbia 09/24/2023 16:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 57.13%

    Internet

  • TV 14.16%

    TV

  • Wi-fi 11.83%

    Wi-fi

  • Total Blackout 9.88%

    Total Blackout

  • E-mail 5.25%

    E-mail

  • Phone 1.75%

    Phone

Live Outage Map Near Port Moody, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, Maple Ridge, North Vancouver, Burnaby, Coquitlam, Delta, Port Coquitlam, New Westminster, Pitt Meadows and Port Moody.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver Wi-fi
CanadaVancouver Internet
CanadaVancouver Internet
CanadaVancouver Internet
CanadaMaple Ridge Internet
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:

  • geekdad604 Tri (@geekdad604) reported from North Vancouver, British Columbia

    @Shawhelp a tech wasn’t able perform our install during our scheduled appointment last week and Shaw didn’t reschedule my port out - now my internet is down. I’m WFH and need connectivity. Help!

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Nope, ever since I upgraded my service that's all been fine.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    Hey @TELUSsupport . Just got #PureFibre. My @Shawhelp modem is at the curb. One problem. I can see another account in my profile. I can stop their WiFi & reboot their modem. Fun. Can someone reach out? Tried calling now but apparently not 9PM close as stated. Thx.

  • TRempel604 Travel by Rempel (@TRempel604) reported from Vancouver, British Columbia

    @Shawhelp For the records, day 1 no cable or Internet service from Shaw. #worsecustomerservice #badcablecompany

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Just the one box and it's wireless (Bluecurve). The problem only arises on recordings, not with real-time broadcasts.

  • Alfieak Alfred Kolowrat (@Alfieak) reported from Vancouver, British Columbia

    . @VMediaTV my service was disconnected 18days before actual date.I’ve been internetless for 24+ hours.Response is it’s in @ShawHelp hands now. I’m stuck trying to work during hard times and can’t. Poor service and would not recommend either isp.

  • cloutier68 Monique Cloutier (@cloutier68) reported from Vancouver, British Columbia

    @stephenbraverm1 @Jen_Newsted @Shawhelp I could use an upgrade for my internet too. Never seems to get around to do this though.

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp this Bluecurve PVR is crap. Trying to rewind or fast forward recorded shows is near impossible. It freezes & jumps forward erratically, plus the dropping of sound while watching recordings I messaged you about a few days ago is still happening. Please fix this!

  • RussianTim61 Russian Tim (@RussianTim61) reported from Vancouver, British Columbia

    @jackhayter @Shawhelp Just spoke to someone at support, they said that we have an outage in the area. I also live in the West End.

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I change my internet provider Telus to Shaw on the 15 Feb 2020. Shaw said we fill a form and send it on the 24 Feb 2020, but the Telus said there is no request from Shaw. @Shawhelp @ShawInfo @TELUS . Please talk to each other guys I need a solution. It is your miscommunication.

  • Tbeithnow Tom Beith (@Tbeithnow) reported from Vancouver, British Columbia

    @Shawhelp my cable does not run properly , freezes and I have no sound. I have tried to unplug and restart to no effect . Please help

  • Liddleworks Rina Liddle 💜 💜 💜 (@Liddleworks) reported from Vancouver, British Columbia

    There’s nothing like watching a really intense scene in a movie and getting the notification that your bandwidth isn’t enough or you’re having connectivity issues @Shawhelp, every night this week. I’ve had uninterrupted service for over 10 years and now this.

  • tazimdamji Tazim Damji (@tazimdamji) reported from North Vancouver, British Columbia

    @Shawhelp hi my modem seems to be down 😣

  • CoachDhillon Jessy (@CoachDhillon) reported from Vancouver, British Columbia

    Cancel your sports cable packages people. @Shawhelp @TELUS @TELUSsupport @BellMediaPR @RogersHelps @TSN_Sports @Sportsnet

  • brynmw Bryn Morgan Williams (@brynmw) reported from Vancouver, British Columbia

    Great. @ShawInfo cable tv down and next available support is next Saturday. No tv for a week would be okay, if I was at school, but it’s Spring Break!!! Time to rethink cable tv and go interwebby.

  • stephenfung Stephen Fung (@stephenfung) reported from Coquitlam, British Columbia

    @angelastamour @TELUSsupport @Shawhelp Looks like it's being handled. They are escalating because it seems like quite the technical issue. Fun times! 🤓

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    I will not delete this message until my problem resolves. @Shawhelp

  • G_ABALI_S ABALI (@G_ABALI_S) reported from Vancouver, British Columbia

    @Shawhelp I delete my account number in the tweet thank you to warn me. I send a direct message. I hope my issue will be resolve soon.

  • TomGautreau Thomas Gautreau (@TomGautreau) reported from Vancouver, British Columbia

    Dealt with Shaw for forty yrs and thought would give Telus a try on a new service. BIG MISTAKE ! Mon. I called C/ S they told me they would call me in 48 hours or less to deal with problem. No call. @TELUS @Shawhelp Telus customer service offshore. Shaw is in Canada.

  • nicdex Nicolas Dextraze (@nicdex) reported from Vancouver, British Columbia

    @adymitruk @Shawhelp cable technology is limited they can't provide symmetrical speed and shaw is the worst provider price/bandwidth wise in Canada.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • pylonvfx C (@pylonvfx) reported

    @ShawInfo internet and tv down in bc portmoody.

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    What happened to the days of actually giving a **** about ur product and ur clients and customers? I thought you cared I thought you gave a damn about what makes a company’s customers be proud of it but evidently you just give a damn about money @ShawInfo. What a ******* sad day

  • ErinS75744750 Erin S (@ErinS75744750) reported

    @Shawhelp @togonymmot On hold with chat for over an hour with this problem too. Not acceptable.

  • kennymcara1 kenny (@kennymcara1) reported

    @Shawhelp Why is your internet down

  • Doulogos Daniel (@Doulogos) reported

    @H2obabie74 @Shawhelp My internet is down. (Plessis)

  • jbigler7 Jordie Bigler (@jbigler7) reported

    @Shawhelp issues with nhl ci ch 621 feed stopped working awhile ago

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @chubberly16 @ShawInfo Really hoping the CRTC puts the kibosh on this one. For Cable TV & Internet I could understand, but for telecommunications, this is really bad. Also, Radio/TV stations as there's a limit to how many they can have in a single market.

  • razvan_yyc Razvan Ungureanu (@razvan_yyc) reported

    @ShawInfo As a Shaw customer, I’m very disappointed with the news. I’ve been happy with my Shaw service for years and now you’re handing all your customers over to Rogers?!

  • roystonbruce Bruce Shearer (@roystonbruce) reported

    @Shawhelp Is there a service problem in the Courtenay area? My tv service is down. Internet is OK

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    I can’t believe you guys let bullshit Rogers buy you out. Crazy. Absolutely crazy @ShawInfo. You guys were the last good large independent Canadian company but now unfortunately you’ll become garbage just as Rogers is. I can’t believe u just ****** ur entire loyal customer base.