Shaw

Shaw Outage Report in Port Moody, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Port Moody, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Port Moody and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Port Moody, British Columbia 02/03/2023 21:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 61.24% Internet
  • Wi-fi 13.13% Wi-fi
  • TV 13.13% TV
  • Total Blackout 6.66% Total Blackout
  • E-mail 4.42% E-mail
  • Phone 1.43% Phone

Live Outage Map Near Port Moody, British Columbia

The most recent Shaw outage reports came from the following cities: Vancouver, New Westminster, Coquitlam, Maple Ridge, North Vancouver, Burnaby, Pitt Meadows, Delta, Port Coquitlam and Coquitlam.

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CanadaVancouver Phone
CanadaNew Westminster Internet
CanadaVancouver Internet
CanadaCoquitlam TV
CanadaVancouver Internet
CanadaVancouver Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Port Moody, British Columbia

Latest outage, problems and issue reports in Port Moody and nearby locations:
  • Jones_NS99 Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    @Shawhelp I do not normally escalate these things, but I am floored by the absurdity of what I just experienced on behalf of a family member, who has been a loyal customer for 40 years. I will DM, but honestly, you need to do better.

  • Jones_NS99 Curtis (@Jones_NS99) reported from North Vancouver, British Columbia

    Hey @Shawhelp your agent just disconnected us after offering a retention plan that was more than what your website quotes new customers. This is after 3 weeks of disrupted service. What is going on over there?

  • RiskManagerCa Paul E. Marquis (@RiskManagerCa) reported from Vancouver, British Columbia

    @Shawhelp Can I sign up for the technician course while I'm at it? I've spent hours, upon hours troubleshooting your faulty equipment, and you have the Too late, service cancelled

  • Marlow22 Marlow 🇨🇦🇺🇦 (@Marlow22) reported from Vancouver, British Columbia

    @Shawhelp Did you upgrade or change something because our wifi is not working well, extenders all show working but drop off abruptly and don’t rejoin very quickly either. Some devices won’t connect at all!

  • jowdoof west coast homo (@jowdoof) reported from Burnaby, British Columbia

    @Shawhelp hi i need to know it theres outage in my area?

  • pambh65 Anne (@pambh65) reported from Burnaby, British Columbia

    @Shawhelp why do you close the phonelines so early? It used to be 24/7 , now u can't get help to save your life and chat feature will bounce you out several times. I'm about to switch, its so frustrating!

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @bchydro doesn’t know how to do their jobs and has taken out the @ShawInfo network, costing us all thousands of dollars in lost work. Good times.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @RallyMD @Shawhelp I was mid presentation and had a very busy day. This is not funny. This is income loss and business loss and absolutely unacceptable to take down a whole area unannounced. There is no joke here. This is a massive concern for me and my neighbours.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I hope @ShawInfo plans to pay for this day of lost work and explain to my staff why payroll is delayed because this is some insane bullshit. Also, when you have a recorded message about an outage, your website shouldn’t say “good news! No outages!”

  • PaulDoroshenko Prairie Paul (@PaulDoroshenko) reported from Vancouver, British Columbia

    @ipf9010 That was @ShawInfo that screwed up our move so badly. Unforgivable. I’m looking for another service provider now. When we get into our new place I’m going to start a CRTC complaint. This is ridiculous.

  • AshleyBurr_ Ashley Burr (@AshleyBurr_) reported from New Westminster, British Columbia

    @Shawhelp is there an outage in New Westminster BC? Internet appears to be down.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    @Shawhelp Actually there is no point. You can train your support to recognize, appreciate and value long terms customers. I was actually surprised how greedy Shaw is. The big kicker was charging my in laws more money for internet 15 than I pay for my 300 internet.

  • RitchWorld RitchWorld (@RitchWorld) reported from New Westminster, British Columbia

    Had a good talk with .@Shawhelp this weekend. After 20+ years of service, they played the greed game and didn’t want to talk. Called @TELUS and so happy to talk and worked a fabulous deal. father in law is happy as he will be saving $600/ year on home internet, cable and phone.

  • ManpreetSuhi Manpreet Suhi (@ManpreetSuhi) reported from Burnaby, British Columbia

    @Shawhelp do you have any update on the outage in Burnaby Deer Lake Area?

  • MasterXSY Master P.Le🇨🇦✌️🗽 (@MasterXSY) reported from Port Coquitlam, British Columbia

    @ShawInfo internet not operating, problem???

  • PeterMeiszner Peter Meiszner (@PeterMeiszner) reported from Vancouver, British Columbia

    Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.

  • webtwozero Alex McRoberts (@webtwozero) reported from North Vancouver, British Columbia

    @Shawhelp seeing an outage in North Vancouver?

  • fedex182 Marc Nolet (@fedex182) reported from Coquitlam, British Columbia

    @Shawhelp is internet service down in coquitlam? my internet has been out since 11am

  • jthor099 Jeff Thorlacius (@jthor099) reported from Vancouver, British Columbia

    @Shawhelp Having problems in Vancouver with Gateway. Super slow, buggy, channels displaying incorrectly or not at all. Have cycled power and done system refresh, have unscrewed cables. Any known issues in my area?

  • Andiecamille Andie Stewart (@Andiecamille) reported from Vancouver, British Columbia

    @ShawInfo since my contract ran out, my bill has been increasing MONTHLY. I spoke to an agent and was told that my charges could change month to month unless I sign a contract. As a customer of over 25 years, this is a brutal way to treat your existing clients. #extortion 🤬

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • Kas3er4 Kasper (@Kas3er4) reported

    @Shawhelp @hartreef_singh Service restored

  • hartreef_singh Hartreef Singh (@hartreef_singh) reported

    @Kas3er4 @Shawhelp Shaw wifi is down northeast side?

  • danjeremyn Dan Jeremy Navarro (@danjeremyn) reported

    @Shawhelp My internet is down at Northeast Calgary. Wifi box stuck at flashing green. Restarted the router already

  • DantheKanadian Dan (@DantheKanadian) reported

    @Shawhelp I tried messaging you and your agent River just took off without any further help.

  • Kas3er4 Kasper (@Kas3er4) reported

    @Shawhelp My Shaw Chat is not working. My wifi box is stuck on flashing green after resetting from solid red.

  • L_Whiting Larry Whiting (@L_Whiting) reported

    @shawhelp Have lost everything, internet, Shaw home phone, Shaw tv. HELP

  • grovervikas Vikas Grover (@grovervikas) reported

    @Shawhelp Internet is down in south Surrey / wicket rock area. Any ETA on that

  • sogensannin Jeremy Colli (@sogensannin) reported

    @ShawInfo hey who do I speak to to complain about one of your customer service? They told me I was off contract and I needed to sign up again then told me the package I chose would be cheaper for more, but it was just more.

  • kimmie4724 kimmer (@kimmie4724) reported

    @ShawInfo is there something wrong with your webmail? The page to login hasn't loaded for me for days n

  • Coriosaba coreysaba (@Coriosaba) reported

    @Shawhelp If you live in victoria I highly suggest never getting shaw mobile way too many dead spots fido was alot better