Telus

Telus Outage

Is Telus having an outage right now?

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

 No problems detected at Telus

Telus problems in the last 24 hours

Telus Outage Chart 04/17/2021 02:15

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 43.86% Internet
  • Phone 33.25% Phone
  • Wi-fi 6.75% Wi-fi
  • TV 6.27% TV
  • Total Blackout 5.06% Total Blackout
  • E-mail 4.82% E-mail

Telus Outage Map

The most recent outage reports and issues originated from Edmonton, Burnaby, Vancouver, Kamloops, Calgary, Wilkie, Sedgewick, Montréal, Surrey, Toronto, Mississauga, Redwater, Devon, Coquitlam and Penticton.

CanadaEdmonton Wi-fi
CanadaBurnaby Internet
CanadaVancouver Internet
CanadaKamloops Internet
CanadaCalgary Internet
CanadaBurnaby Internet

Telus Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Telus Issues Reports

Latest outage, problems and issue reports in social media:
  • pablo18758066 pablo (@pablo18758066) reported

    @TELUS **** you im tweeting at you every time my internet is bad

  • vancityjhay J (@vancityjhay) reported

    @DrBonnieHenry @adriandix @jjhorgan If TELUS is considered an essential service, why aren’t all the workers vaccinated? AT LEAST the field workers that need to go into homes for the public to have internet to work and make a life living?? 🤔😤

  • sluttyaliens ur canadian gf 💋 (@sluttyaliens) reported

    When will a hot guy message me on here saying "hey ur from edmonton too? We should meet up" and then we **** near the telus ***** or something

  • Lioness_Tee Always in Pocket 🇨🇦 ♌ 🇯🇲 (@Lioness_Tee) reported

    @5gatos Yes I seen that too...they wont prioritize vaccines for the ppl giving them...make it make sense. Telus convention center is unstable I've heard.

  • CTVJKanygin Jordan Kanygin (@CTVJKanygin) reported

    Question for Albertans: There's been hesitancy from some who are eligible for a vaccine to get the AstraZeneca shot. Bookings for AZ were down 80% at the Telus Convention Centre this week. *If* Alberta lowered the age limit for those eligible for AZ now, would you get it? #yyc

  • shionsrinudyod ❥ชียอน (@shionsrinudyod) reported

    is it just me or is telus service like excruciatingly slow for the past month?? my phone doesn’t load anything and has like 1 bar all the time

  • spudsteritis Spud McFadden (@spudsteritis) reported

    @TELUS I’ve been calling your support line all week and it always says call back during regular business hours. How do I get in touch with an actual human????

  • appalbarry Barry Rueger (@appalbarry) reported

    12 minutes in and I'm reminded why I desperately avoided calling @telus internet support. The Horror! The Horror!

  • tacktheblock Dynamic Monk (@tacktheblock) reported

    @maxfawcett My wife was just vaccinated at the Telus Convention Center. It went super smoothly. There were plenty of appointments available as soon as she became eligible. I don't think the sites are the issue. It's a vaccine production bottleneck, not a distribution one.

  • TakaakiMasuda1 Taka🖖🇨🇦 (@TakaakiMasuda1) reported

    Swinging from one tech to another between the @TELUS Tech support and the @TELUS home security support. One dept blaming each other for not getting the security camera. Latest chat was disappointing. Was expecting a call but tech person decided to just fwd me a link on how to

  • Johnny_TV2 JohnnyTV2 (@Johnny_TV2) reported

    I love that Telus gives me unlimited data but the bottleneck after 15 gigs is ******* unusable. Not to be too whiny, but God damn.

  • ThatBadDad1 ThatBadDad (@ThatBadDad1) reported

    Anyone know best company to get a "help I've fallen and can't get up" besides @ADT or @TELUS absolutely hardest conversation I've had on phone, nobody(5) knew anything. 5 yrs an alarm cust. And my emerg contact was all zeros with?

  • KOPF_STOFF Kopfstoff (@KOPF_STOFF) reported

    @biogenicdesign @TELUS @TELUSsupport wtf, man... cancel that contract asap!

  • alexaheart420 lexxx (@alexaheart420) reported

    Finding out @TELUS has a full webpage for accessibility information while the @TELUSsupport rep on the phone said my disability did not matter & despite my cognitive disfunction, I should be able to assess the issues on my own bill, rather than rely on @Telus to do so!!!

  • savage_basher80 Grumpy_dad (@savage_basher80) reported

    @TELUSsupport who is the regulatory body in Canada who oversees the cellular industry, fed up of Telus trying to not honour deals in store for renewals and going round in circles with your support trying to shirk it off.

  • RobeyEdith Geanine Edith Robey (@RobeyEdith) reported

    @TELUS Writing for sister in Tsawwassen ( Beach Grove). Landline & internet not working; 40 mins waiting, rang endlessly. Box not lit up but bars showing connection. Neighbourhood issue?

  • nandanvishwa Nandanvishwa (@nandanvishwa) reported

    @telus They cheated me and lied about my contract. I was overbilled no credit no help so upset I signed the contract.

  • Lazarus1940 Lazarus1940 (@Lazarus1940) reported

    @Quea_Ali @TELUS Yesterday, a realtor knocked asking me if I wanted to sell my home. Told him no! and he left and went door to door down the street. Wonder if this is OK in lock downed ON? @Fordnation

  • Cocojan15 Jane Barnes (@Cocojan15) reported

    @SirBenfro I landline phone issue. Phone co. @TELUSsupport and @TELUS since Ap 7. Can phone out but not receive calls. Call everyday and hear "its fixed" or "technical will get back to you". Oh don't phone cause remember IT'S NOT FIXED. All I did was move across town not another country.

  • dnrfordj dnr (@dnrfordj) reported

    why in ******** did I upgrade my 20gb plan to a 30gb plan if it’s actually only 23gb??? what kinda fraud? @telus

  • JCanucklehead Johnny Canucklehead (@JCanucklehead) reported

    @TELUS So much for your free preview of Crave & HBO that started today. Only HBO is working. Black screen on all the Crave channels. If you’re trying to lure customers to subscribe, that’s a bad first impression.

  • CourtneyGRVS Courtney (@CourtneyGRVS) reported

    Hey @TELUSsupport @TELUS when a client tells you a charge on their bill is fraudulent it’s a good idea to look at records and realize it is in fact fraudulent. Also, your customer service refused to help or reverse the charge. Boku is a scam site, flag them and reverse charges.

  • garybajaj gαɾч вαjαj (@garybajaj) reported

    🙏 @Bell, @Rogers and 😡 @TELUS: I don’t need 6G, even LTE as a tech is under-utilized, let alone 5G networks reportedly choking due to ineffective badwidth. So investing in capacity rather than new tech would help stay clear of foreign infrastructure.

  • Maheshms223 D Leo (@Maheshms223) reported

    - Telus Canada I am unemployed since dn anyhow I was managing by teaching in a coaching institute but now due to lockdown I am in bad condition. So please consider my request for employment. As of now I will do anything, Please consider my request.

  • Maheshms223 D Leo (@Maheshms223) reported

    - Telus Canada I am unemployed since dn anyhow I was managing by teaching in a coaching institute but now due to lockdown I am in bad condition. So please consider my request for employment. As of now I will do anything, Please consider my request.

  • Blurg5 Stacey (@Blurg5) reported

    Can’t wait to cancel my Telus contract after I get my 5G implant on Saturday. Sweet sweet high speed internet all in my bicep. 🥰

  • Ottagonia_ Ottagonia (@Ottagonia_) reported

    Anyone on the Koodo cellular plan which is owned by @telus better be prepared to pay more for their mobile fees. Telus actively discussing taking all it Koodo subscribers back to it corporate Telus + shutting cheaper rates + it Koodo affiliate down. May happen.

  • gregorytaylor1 Gregory Taylor (@gregorytaylor1) reported

    I hope Telus kept the receipt for the commissioned report on wireless prices in Canada. The CRTC shot it down rather abruptly: "this selection bias in the data sheds doubt on the validity of the conclusions drawn in the study." The word "accurate" in the title is a red flag.

  • SAiravelle Shawnalea Airavelle (@SAiravelle) reported from Logan Lake, British Columbia

    @analydiamonaco Im battling the internet providers -they can’t explain why I have had a year of drops in connection like twenty times a day! Yet I pay full price! So what Im going back to Van!Fix this please it’s Covid I do not have to explain why I have two residences! WTAF? My Provider Telus !

  • BCTallTrees TallTrees OpenWaters (@BCTallTrees) reported

    @oilman900 Haha, maybe the grass will always be greener! Right now, Telus is killing me with their customer service. Not directly, mind you... but their shear incompetence is making me want to run thru blackberry bushes naked into a vat of lemon juice to enjoy something less painful... 🤪