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Telus Outage Report in Anniedale, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Full Outage Map

Problems in the last 24 hours in Anniedale, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anniedale, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  • 48% Internet (48%)
  • 23% Phone (23%)
  • 13% Wi-fi (13%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

Live Outage Map Near Anniedale, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, Coquitlam, Langley, Burnaby, Coquitlam, New Westminster, and Pitt Meadows.

CityProblem TypeReport Time
Surrey Phone 16 hours ago
Surrey Internet 16 hours ago
Surrey Wi-fi 2 days ago
Coquitlam Internet 3 days ago
Surrey Internet 4 days ago
Langley Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Anniedale, British Columbia

Latest outage, problems and issue reports in Anniedale and nearby locations:

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • LexaHobenshield
    Lexa Hobenshield (@LexaHobenshield) reported from Anmore, British Columbia

    @TELUS you need to do better! I watch on average one movie per year... it continues to freeze intermittently. To contact you for support (and wait for a response) is something I don’t have time for. I expect more for what I spend with you! #dobetter #customerservicematters

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • DivisionW
    Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • BernadetteNTF
    Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    Telus knows as well as I do that I only have one other option for internet so they aren’t that motivated to provide technicians that can help with anything outside of plugging in a device. My husband had to troubleshoot for them last week.

  • falskow
    Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • DaddyR69
    Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • jamiebillingham
    Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

  • captainfoote
    Captain Tom E. Foote (@captainfoote) reported from Surrey, British Columbia

    For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

  • ProfLalonde
    Patrick C. Lalonde (@ProfLalonde) reported from New Westminster, British Columbia

    @reporteremma Telus, Bell, and Rogers played these games in Windsor, Ontario (where I formerly lived) for years. The only solution I found was them adding a note / rule on my account that I wasn’t liable for roaming in Michigan. But it’s annoying having to call to back out charges. Frustrating

  • Sikadime
    🎙Sikadime🔈 (@Sikadime) reported from Coquitlam, British Columbia

    @CraveHelp @CraveCanada It’s not in regards to On Demand... do you even read what I wrote or look at the picture. Wow...ok I’ll be cancelling my Crave service. I’m a Telus technician as well so I know how Optik tv works. Your app is a mess.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • jimmynighttime
    jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    It’s a refreshing change from weeks of condescending ineptitude from Telus technicians to have a Shaw person here who seems to know what a network cable is.

  • chadrissanen
    Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • xFalse_________
    xFalse (@xFalse_________) reported

    @dcprime @dramos7_7 @AmieVarley Really? Did you forget about Verizon trying to enter Canada a few years back to provide affordable services and being blocked by Rogers/Bell/Telus causing all kinds of stink with the CRTC to the point where Verizon backed out and said they will never try to come to Canada again?

  • SpaceMutiny
    Laharl (@SpaceMutiny) reported

    >Feds Order Rogers, Telus, Bell to Create Network Safety Plan within 60 Days What are the odds that this won't really address anything and is just the government public pandering to show they are addressing one of the biggest network collapses in years in infrastructure.

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported

    @MarkEDaye @FP_Champagne No problem, but as you can see, not very helpful if one of the three goes down, I'd assume if Telus went down Bell would be affected as well in some capacity and vice versa.

  • usehead_heart
    UsingHead&Heart (@usehead_heart) reported

    @re_gory @CirtwillMarg @TheRealKeean I’m on Telus and I had great service, data & internet all day.

  • jtgoodchild
    Jim Thompson Goodchild for PM (@jtgoodchild) reported

    @CBCCalgary Because users see a large number of cell companies, I suspect few ppl understand there are actually only 2 national networks: Rogers, and Telus/Bell. As the article points out, more retail operators will not address the core reliability problem.

  • toddodddd
    Todd Leveck (@toddodddd) reported

    @AmieVarley Yep and when there was talk of an American company coming in 10 or 12 years ago. To finally lower the price of cell phone carriers in Canada. It was struck down. Saying that Roger's Bell and Telus would loose too much money. More like they would lose too much profit!!

  • luisachaconxd
    Lu (@luisachaconxd) reported

    Telus isn’t that bad y’all…

  • BrianButtnor
    Brian1965 (@BrianButtnor) reported

    @alexposadzki These competitors spen billion trying to get one up on their competition. ROGERS is the major player in the banking sector, thet will not like having to share information with Telus, etc. On this complex issue, 60 day deadline is far from being a request, it is a demand.

  • VitaB_12
    Vitamin B12 (@VitaB_12) reported from Mission, British Columbia

    BC/Canada people! How do you feel about @TELUS ? Im sick of @Bell treating me like **** after so many years and am looking to switch in the next week or two!

  • mrubenst
    Mark Rubenstein (@mrubenst) reported

    @bramabramson I am skeptical that (i) is practical, at least as a remedy to the Friday outage situation. No way that either the Rogers or Telus/Bell network has capacity to handle the traffic from all of each others customers.