Telus Outage Report in Anniedale, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Anniedale, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anniedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Telus
Telus is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (51%)
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Phone (21%)
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Wi-fi (10%)
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TV (7%)
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E-mail (6%)
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Total Blackout (5%)
Live Outage Map Near Anniedale, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Burnaby, Vancouver, New Westminster, Surrey, Coquitlam, Port Moody and Maple Ridge.
| City | Problem Type | Report Time |
|---|---|---|
 Langley |
Internet | |
| Burnaby |
Internet | |
| Vancouver |
TV | |
| Vancouver |
TV | |
| Burnaby |
Total Blackout | |
| Vancouver |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Anniedale, British Columbia
Latest outage, problems and issue reports in Anniedale and nearby locations:
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Jana Angela Neria
(@jamneria) reported
from
Vancouver, British Columbia
@FidoSolutions We're okay thanks, we've gone to @TELUS after that horrible experience with you guys.
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Cam Cavers
(@camcavers) reported
from
Vancouver, British Columbia
@wanless64 @gregeh I get discounts as a Telus contractor but honestly my ISP is cheaper and faster. 500mbps up/down for $65/month…
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still habing issues with @TELUS wireless. Currently with 3G on my iPhone 12 pro max.
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Erica Young
(@ericapomme) reported
from
Surrey, British Columbia
@TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.
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****&Span1745
(@cleanrag) reported
from
Vancouver, British Columbia
@TELUSsupport 82 year old mom has relied on ADT for 20 years, Telus has left her vulnerable. 3 times this week I've called, 45 minutes of listening to telus ad after telus ad. Her landline & personal protection device is also with Telus 🙄 50 yr+ customer. We're looking for a new provider 👍
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Dharni D
(@dharnid) reported
from
Surrey, British Columbia
@TELUS your internet plan offers are more expensive on your website than on the phone (customer service) . Why did you even spend money on a website? Could’ve saved than money and passed it on to the customers :)
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Michael Smit
(@msmit) reported
from
Vancouver, British Columbia
@telus my gigabit internet is now 25mb. It has been atrocious for over a year - see the history of Speedtest results above. I have several key video calls late tonight and this is too much of a risk. Please help.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Make this right immediately or I’m going back to @TELUS.
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Kim
(@LuvKimber) reported
from
Surrey, British Columbia
So after another 58 minutes on the phone with @TELUS and 47 of that on hold…I get another technician sent to my House…but I have to wait another 4 days and no Manager from @TELUSsupport even bothered to pick up…is it just me?? Or does this happen to every long term customer???
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Peter Meiszner
(@PeterMeiszner) reported
from
Vancouver, British Columbia
Is @Novusnow down AGAIN for anyone else in Yaletown? Super frustrating- second time in a month. Going to have to seriously consider switching to @TELUS or @Shawhelp - major problem when you’re working from home.
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Diane S. Baker
(@dianesbaker1) reported
from
Vancouver, British Columbia
@Zpdoodaa Beginning of this thread, “I formed an off shore company….”. Why? As an American I assumed you work in the US. Off shore entities are created for tax avoidance purposes. TELUS is a network provider in western Canada. Have an off shore LLC used to allow a Chinese partner. Booted.
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Jeffery Simpson
(@JefferySimpson) reported
from
Surrey, British Columbia
In the midst of moving @telus decided to cancel my internet installation appointment and now they’re booked up until next month. I organized this like clockwork and I need it for work.
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Quinn Mell-Cobb
(@QuinnMellCobb) reported
from
Vancouver, British Columbia
@Shawhelp Myself and two other people (all with university educations) were unable to figure out how to install it, and now I’m paying for a service I’m not receiving. Come fix this immediately or I’m going back to @TELUS.
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged
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Keith Fiddler
(@bigfid25) reported
from
Maple Ridge, British Columbia
@drex @TELUS That sucks dude
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Karla كارلا جبيلي (she/her)
(@asianhabibti) reported
from
Vancouver, British Columbia
Hassled 3 different customer service people from Telus on the phone for an hour and a half and got my monthly phone/cable/internet bill down $80. It pays to be a Pain In The ***.
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Ross Derewianko
(@PingRD) reported
from
Vancouver, British Columbia
So @TELUS is doing a #purefiber upgrade in my building, they managed to knock @Novusnow down in half the building. When asked the techs stated "Novus must have a down fiber". I investigated and it turned out to be a loose ethernet cable...
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Gustavo Lin | 林偉綸
(@Gusslin) reported
from
Vancouver, British Columbia
Still having issues with @TELUS wireless
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
Every 3-days @telus calls me to ask for my husband and every 3-days I tell them to stop and also that we cancelled our home internet service when they refused to make it work at all so it’s a waste of sales time. Every time they say they made a note. Then are annoyed. Repeat.
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Antman 🐜🐜
(@ntman__) reported
from
Burnaby, British Columbia
@TELUS @TELUSsupport On Sunday your technicians were working outside my house and they disconnected the internet cables and now I don't have internet in my house, I call to your call center and they don't give me a solution, and I have to wait for a technician to go to my house..
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Boxer Hill
(@gb10xnm) reported
@pinchrunn3r77 @pewpewpew You may want to skip Freedom mobile entirely. My experience with fiends and family switching to Freedom is of all of them, every single one of them, using their friends, Rogers, Bell and Telus phones an awful lot. Do you have Koodoo as a low cost option in Ontario?
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Barry Kiefl
(@BarryKiefl) reported
@SuzeMorrison @peternowak @TELUS Bell does not charge for credit card payment but Enbridge and many other utilities do. Telus billing is a mess. They recently threatened to cancel my home alarm because they sent the bill to an address that doesn’t accept mail?
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Cynthia
(@CynthiaMD92) reported
@TELUSsupport Telus hasn’t even given the courtesy to their customers to let them know that the towers been down since February, it’s terrible service if we can get it and there’s no solution or end in sight.
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Ian the NHL non-fan
(@i_thompson14) reported
@RedToryFan @CBCToronto In BC, Telus is charging people thousands of dollars for a service that will allow them to access a family doctor, which more and more people don’t have. How, exactly, is adding more bureaucracy (insurance paperwork, etc) going to improve what ought to be a public good?
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Ian Seggie 🌻
(@IanSeggie) reported
@TELUSsupport Oh and.... "Telus reported its second-quarter financials last week, posting $4.4 billion in revenue and a record 247,000 total customer additions."
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Kevin Penner
(@macaddict_yyc) reported
@TELUSsupport Unable to login to my Telus account, your Identity server is throwing 502 bad gateway errors. Please fix.
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Irric Kero 🏳️🌈
(@Irric_Keo) reported
@TELUS Cancel charging a fee for billing to my credit card. I'm not happy with this change at all.
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Adi Lally
(@adilally3) reported
@adaml968 @TELUS Do it cancel Telus join @Shawhelp I had have every regret joining Telus
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Warren Epp
(@epp_warren) reported
@TELUSsupport I have been trying all day to get my account reactivated only to be bumped back in the Que for Telus assist. So please improve your service. Waiting over an hour when there is only 2 in front of you is ridiculous.
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Cas Smith
(@CasSmit25000320) reported
Who could trust TELUS ever again, when they gave their customers' information to Trudeau & his zombie cabinet were paid for it and never got consent from customers! That is a breach of privacy and integrity. Telus has put themselves in a position to be sued.