Telus Outage Report in Anniedale, British Columbia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Full Outage Map
E-mailProblems in the last 24 hours in Anniedale, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Anniedale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Telus
Telus is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
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Internet (46%)
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Phone (29%)
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Wi-fi (10%)
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TV (7%)
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E-mail (5%)
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Total Blackout (4%)
Live Outage Map Near Anniedale, British Columbia
The most recent Telus outage reports came from the following cities: Surrey, Vancouver, Langley, Coquitlam, Port Moody, Maple Ridge, Burnaby, Coquitlam, Delta and Port Coquitlam.
| City | Problem Type | Report Time |
|---|---|---|
 Surrey |
TV | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Vancouver |
Internet | |
| Langley |
Internet | |
| Surrey |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Anniedale, British Columbia
Latest outage, problems and issue reports in Anniedale and nearby locations:
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johnny V.
(@punkrokk65) reported
from
Vancouver, British Columbia
@TELUSsupport Was on hold for the ‘next available’ customer service agent at TELUS for just over 3 hrs today and finally gave up… (they said when I called my wait time would be ‘up’ to an hour)… guess they work on a different time clock then most.
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS how come #CustomerService is sooooo horrible
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p Even if you didn’t you could have a cheap prepaid data plan running on the Telus network in the amount of time it takes to get to the closest London Drugs and back
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.
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Kiefer Abram
(@kikithekrakra99) reported
from
Burnaby, British Columbia
@TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps
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Kerri Coombs
(@kerricoombs) reported
from
Vancouver, British Columbia
@pattibacchus @TELUS @TELUSsupport I use Lightspeed and have been paying about $40/month for years, as a very heavy internet user. Not sure how the service is because I've almost never needed it. I replaced a modem once and they were fine. Streaming is fine but YouTube uploads are kinda slow. I'm happy with them.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@TheFalconer @TELUS Also **** off. As a business owner who processes transactions, I pay insane fees for everything I do. And so do the clients. And probably the staff. Pay your own fees you dumb *****.
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BdblE
(@MsYouDoYou) reported
from
Burnaby, British Columbia
@PaulthePedalist We had to ditch Telus for Shaw and so far, it’s good. Their service is better.
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Kiefer Abram
(@kikithekrakra99) reported
from
Delta, British Columbia
@RogersHelps is ****ing rogers down again!!! You sucks Rogers! 🤟 Goodbye rogers here I come telus next week Tuesday
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Cam Cavers FKA Cam Cabers
(@camcavers) reported
from
Vancouver, British Columbia
@infil00p I think they fixed it late evening, but I’m not sure; wife and I are on Telus and I actually just finished moving both my kids’ phones from Speakout (which uses Rogers network) to Public prepaid sims, which is obviously Telus as it was bought out in 2016.
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Shamim Abbassi
(@ShamimAbbassi) reported
from
Vancouver, British Columbia
@TELUS @Fidomobile we expect the same support from you as well. So many Iranians need this support. #MahsaAmini
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Paul Barraclough
(@paul_wb_wtf) reported
from
Delta, British Columbia
Hey @TELUS @TELUSsupport Stop billing people for wireless service from the time you ship the SIM cards and then put them in regular mail. I’m not paying for a week of service on 4 lines while Canada Post gets around to delivering them.
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freelance cyberbully
(@d_esiree_______) reported
from
Vancouver, British Columbia
In Telus cause I lost my SIM card cause I’m really stupid and this woman ahead of me just told me she’s been a customer since 1969. NINETEEN SIXTY NINE.
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Bobbi-Lee Loganberg 🌻
(@BLeeLoganberg) reported
from
Vancouver, British Columbia
@Solidchick4life August billing cycle, not the bill I just paid... It will not be enough to cover the inconveniences. I’ll be switching to TELUS as I no longer need TransCanada service.
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Bernardo G. S.
(@Eni_gs) reported
from
Burnaby, British Columbia
Anyone having problems with @TELUS ? No internet on #Burnaby #BritishColumbia. Please help @TELUSsupport
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Juancho
(@jchoisea) reported
from
Coquitlam, British Columbia
Watching Elvis in Telus and... the ******* box shoot down! It is a shity service right here!!
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Chris Mitchell
(@chrismitcheldlr) reported
from
Coquitlam, British Columbia
As a Telus Mobile customer, having wifi in the tunnel is a huge plus. You can check bus connections for PoMo or Burquitlam Station without data (which can be spotty after leaving the tunnel).
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Mat Thomas
(@EmptyUK) reported
from
Vancouver, British Columbia
The inane @TELUS 1.5% credit card bill charge is just another gouge. I pay them so much money already; it’s time to look elsewhere. Also, my actual cell phone coverage is pretty terrible even in my apartment. #CashGrab
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Anshu Arora
(@yourbcagent) reported
from
Surrey, British Columbia
@TELUS called yesterday and today. On hold for over 30 minutes and no resolution. No one answered. Why is it so hard to get good #CustomerService
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Langley
(@Test123Do) reported
from
Vancouver, British Columbia
@TELUSsupport @TELUS #customersupport Is Telus shutdown? There is no customer rep to pick up customers calls to get cell phone support. My God! I disconnected phone after 2 hours
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Scott
(@DerekSc38666896) reported
@McOilers @shaw @TSN_Sports Not saying I have never had issues... just not tonight thank god! Telus was worse tho... anytime there was anything BIG to watch it would be a battle
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Mike in the Valley
(@mikeinthevalley) reported
One time it went off and signaled an emergency when she was sitting on the coach. The next time she tried to press it and it wouldn't connect to an emergency operator. Telus came out to try to fix it yesterday and this morning it was saying low battery & not working.
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Ian Seggie 🅙
(@IanSeggie) reported
@im_andrewtodd @ShawInfo @Shawhelp Wicked, sorry to hear that. I will say Telus provides a more stable service. I'm going down a few notches in speed and other services just because you can RELY on them. Shaw is like that hemorrhoid that won't go away. I've had enough.
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Archie Goldie
(@ArchieGoldie) reported
@Shawhelp I don't have my account # handy...its Canada wide problem, your service sux *****, get it fixed or I'm moving my service to #telus
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BrowntoBure
(@BrowntoBure) reported
@paul_wb_wtf Yeha that's why I stay with them for cable anyways.the customer service is way better than Telus if I have ever had an issue.
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Quinton Terpentino
(@QSmith819) reported
@BrowntoBure Never once had a problem with Telus Optik. The cost sucks, that’s all
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Albert stettler
(@StettlerAlbert) reported
@drewfurn @cairns001 @TELUS We are supposed to be shills for a big telecom company, get lost Telus. Go on their FB page and see how they treat their customers.
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Ian Seggie 🅙
(@IanSeggie) reported
@Shawhelp You've been having problems with ALL channels since at least 3:00 PM today! I filed a complaint with the BBB because your customer service is atrocious! You've just pushed us over to Telus... that call is being made tomorrow. Good riddance.
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BrowntoBure
(@BrowntoBure) reported
@CanucksIn4 @Shawhelp Their internet sucks I switched to Telus years ago. Still have Shaw tv though because Telus customer service is awful.
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Doug Barich
(@DougB15) reported
@19Getzy @shaw There was no issue with my telus feed