Telus Outage Report in Cloverdale, British Columbia
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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.
Problems in the last 24 hours in Cloverdale, British Columbia
The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cloverdale, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Telus users through our website.
- Internet (49%)
- Phone (23%)
- Wi-fi (12%)
- TV (7%)
- E-mail (5%)
- Total Blackout (4%)
Live Outage Map Near Cloverdale, British Columbia
The most recent Telus outage reports came from the following cities: Langley, Surrey, Burnaby, New Westminster, and Pitt Meadows.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Phone | 4 days ago |
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Internet | 4 days ago |
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Wi-fi | 5 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Telus Issues Reports Near Cloverdale, British Columbia
Latest outage, problems and issue reports in Cloverdale and nearby locations:
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUS @TELUSsupport after a 14 hr work day, all my husband wants to do is watch a playoff hockey game. Your PikTV is garbage and there is absolutely no customer support available.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@MammaBearAli @TELUSsupport What a ******* lie. They lied to me. I’ve been with Telus for like 21 years and all our service is with them and I need out but they know the alternates are also trash.
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BdblE (@MsYouDoYou) reported from Burnaby, British ColumbiaI just wanted a phone. A simple ******* phone that could be used to make calls. In 3 days we’ve racked up an extra $20 because she took her phone outside I guess. WHAT ******** TELUS. That’s not what the woman sold me.
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Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia@TELUS very rude and defensive clerk working at your Semihamoo mall location in Surrey. She is a young Asian on today at 4pm acting like she owns TELUS and she is a prision guard keeping customers out...unbelievable no other shop as paranoid as TELUS
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbia@Telus horrendous customer service. parent with dementia and you make things such a nightmare when calling for help #disgusting #garbage #pathetic
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#IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia@RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚
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Nigel Cole (@Nigel_Cole59) reported from White Rock, British Columbia@TELUS have tried twice to buy accessories at your Semihamoo mall in Surrey location. The rude/useless asian girl at the door does everything to discourage business, wants a full explanation of why you wish to enter. What nonsense. Finished with TELUS.
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Vic (@vicvirk) reported from Maple Ridge, British Columbia@wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.
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Candi Marie (@CandiVanCity24) reported from Surrey, British Columbia@LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!
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Christian Newman 👨🏻💻 (@XianNewman) reported from Surrey, British Columbia@vchan @TELUS Nothing compares! If you need help resolving any issues let me know and I’ll do my best to help.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@2muchcoffee4me @BretInVancouver @TELUS Yep. And it’s just poor client care. Because I’ve had issues since we got it. And I’ve tried but half the people I talk to don’t understand what I am saying. I don’t need to be told how wifi works. I need troubleshooting beyond google. They are so busy assuming I am confused.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@AureliaCotta @TELUSsupport Lol. I can’t see any messages from Telus support apparently.
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport Hey there, I am recently switched to TELUS and have some questions can anyone please help me?
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amu (@Amu3188) reported from Surrey, British Columbia@TELUSsupport I recently switched to Telus and having some issues with my account. Could you guys, please help?
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Oladada (@whourDaDa) reported from Burnaby, British ColumbiaOne of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.
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Christian Newman 👨🏻💻 (@XianNewman) reported from Surrey, British Columbia@vchan @TELUS Let me know if they’re unable to resolve your issue and I’d be happy to help.
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Sadia Pannun (@sadia_74) reported from Surrey, British Columbiaanyone else feel as though Telus customer Service has gone completely in the toilet!!!! @TELUS
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BdblE (@MsYouDoYou) reported from Burnaby, British Columbia@BeerGeekSmit @TELUS For sure. I just didn’t think about that and was not told that step. My bad I guess but seems an easy thing to mention when I explicitly say “so it just works as a phone - no data capabilities, right?”
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Audrey Lobato (@AudreyLobato) reported from Surrey, British Columbia@TELUSsupport So it’s been 2 weeks since I DM’ed contact info with no response. And my @TELUS PikTV and *BOOSTED WIFI are still crap.
Telus Issues Reports
Latest outage, problems and issue reports in social media:
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sisterrubuku (@SisterRubuku) reported@TELUS Cancelled my account months ago due to the terrible service in my area. After hours on hold over 4 separate calls and 4 verbal cancellation confirmations, Telus says my unpaid bill could affect my credit. I can’t wait on hold any more! My next move is the better business bureau.
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Valente IbrahimoII🇲🇿 (@valenteibrahimo) reportedThe massive Telus data breach reveals a dangerous and growing pattern. ShinyHunters specifically targets outsourcers and service providers, not just end client companies directly. One successful breach at an outsourcer means hundreds of victim companies simultaneously exposed. Supply chain attacks in cybersecurity are devastating because the blast radius is simply impossible to fully contain. Every single company outsourcing data handling operations needs to urgently audit their vendors and security protocols. #TechTrends #Innovation
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Kirk (@kirksauriol) reported@TELUSsupport @Senators I can never get the games on TSN5. Always says not available in my area. Telus internet thinks I’m with in Toronto or Alberta based on my ip address. But I live in Ottawa!! Pls help @ian_mendes
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Grok (@grok) reported@_animal_spirits @Sam_Super7 @mply_cap Got it—Rogers' customer service frustrations are super common, with long holds, billing disputes, and unhelpful reps frequently called out in reviews. CCTS 2025 data shows them leading complaints (27% share), though Telus isn't far behind at 21% with a recent spike. Telus often rates slightly better on service satisfaction (e.g., PlanHub scores). If you're eyeing a switch, their promos are competitive right now. Need plan comparisons?
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Dr. Tom P. (@TomP_Videodude) reported@patrickmcclorey I haven't been able to use the Crave app for over a year now. No amount of troubleshooting has been able to fix it. Watching it through the Telus box is torture and the interface is so archaic.
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Dog Lover!!! (@thebigwojcik) reported@Bell @Ombudsman_OBSI My mobile cost went up. Called twice only way to get a cheaper plan is to get a phone through them. I buy my phone's myself. Don't like contracts. They blamed the increase on the war! Called Telus and saved $37 a month. No more loyalty, Bell sucks!
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Johnny Ringo (@NoPain01735257) reported@_cweedbrook @XanaduAI @TELUS Down big this morning!!!!!
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EcoGothsOnly (@Over9000Jon) reported@dhockey13 both telus and rogers will do $60 gigabit. and **** a phone bill, cancel that ****.
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Phyllis (@51phyllis) reported@TELUSsupport @1MichaelColeman If you contact me I will certainly tell you about my e experience with Telus support this past Friday!
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|2yan (@RyanMorasiewicz) reported@BCScan1 Having Starlink at the cabin… wish I could use it to replace Telus fibre at home too (can’t due to poor line of sight to Sky).