Telus

Telus Outage Report in Cloverdale, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cloverdale, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cloverdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cloverdale, British Columbia 03/23/2026 00:40

March 23: Problems at Telus

Telus is having issues since 09:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Cloverdale, British Columbia

The most recent Telus outage reports came from the following cities: Vancouver, Surrey, Langley, Burnaby, Pitt Meadows, New Westminster and Maple Ridge.

Loading map, please wait...
City Problem Type Report Time
CanadaVancouver E-mail
CanadaSurrey TV
CanadaSurrey Internet
CanadaSurrey Internet
CanadaVancouver E-mail
CanadaVancouver Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cloverdale, British Columbia

Latest outage, problems and issue reports in Cloverdale and nearby locations:

  • jamiebillingham Jamie Billingham (@jamiebillingham) reported from Surrey, British Columbia

    So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

  • captainfoote Captain Tom E. Foote (@captainfoote) reported from Surrey, British Columbia

    For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

  • VanCityVeinot Brad Veinot (@VanCityVeinot) reported from Vancouver, British Columbia

    Shout to @TELUS for having the worst ******* internet service in BC for playing @Xbox online. #MovingToShaw

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • DivisionW Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • BernadetteNTF Bernadette Keenan (@BernadetteNTF) reported from Surrey, British Columbia

    @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

  • EComm911_info E-Comm 9-1-1 (@EComm911_info) reported from Vancouver, British Columbia

    .@TELUS advises that service has been restored.

  • DaddyR69 Roland van Kaauwen (@DaddyR69) reported from Surrey, British Columbia

    @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

  • rjfoster1511 Rob Foster (@rjfoster1511) reported from Vancouver, British Columbia

    @TELUS @TELUSsupport WHERE ******** ARE YOU??? 8 HOURS WAITING FOR A SCHEDULED APPOINTMENT. BEYOND ******* RIDICULOUS NOW.

  • MikeyBlackmon mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • falskow Chris Falskow (@falskow) reported from Delta, British Columbia

    @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

  • jimmynighttime jimmynighttime (@jimmynighttime) reported from Surrey, British Columbia

    @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

  • chadrissanen Chad Rissanen (@chadrissanen) reported from Surrey, British Columbia

    @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

  • philwhln Phil Whelan 😷🇨🇦🦕🚀 (@philwhln) reported from Vancouver, British Columbia

    @nbennett_biv @CraveTVHelp @AppleTV I had a lot of issues through Telus too. Directly through Crave is the only thing that consistently worked for me.

  • sapessi Stefano Buliani (@sapessi) reported from Vancouver, British Columbia

    @lizthegrey Oh, super interesting. What did you use? Right now I have a telus box going into a Google wifi mesh + cat6 off the Google wifi (the house is all wired). Would love to be able to skip one hop and have internet go first to the wired network then wifi from there

  • MsYouDoYou BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • fanCRTCProfling Commissioner Miner (@fanCRTCProfling) reported

    I see lots of seniors not being able to access Telus Email due to #Telus migrating people to google, had a few asking me for help. I wonder how this affects people as Telus removed their paper bills.

  • Nilan21 Nilan Marshall (@Nilan21) reported

    Telus man. They charged my credit card 5x of 121.71 which means now I have a 486 dollar credit. Refund takes 3 to 4 weeks to process. Wtf.

  • Rm96460435 Jr Bronc (@Rm96460435) reported

    @ZachBoychuk A bunch of ****** idiot Karen’s!!! Keep in mind the no mind Trudeau train! I’m running for office next election! And just to be clear ol bringing with Telus

  • _Swede_ Reid Tanigami (@_Swede_) reported

    Ordered a new phone from @TELUS on November 21, Black Friday sale. Site said phone was in stock and would ship in 5-7 business days. Now expected mid-Feb. Telus store may have stock, but have to cancel order and pay current price. #telus #nochrismaspresent #backtobell

  • J4675709291 carson colvidado (@J4675709291) reported

    terrible customer service with #telus AND thye have been bugging my house and planting nanochips under my fingernails. with #shaw i pay only $35 a month with 2gb data!!!!

  • happilysideways Happily Sideways 🙃 (@happilysideways) reported

    @TELUS @TELUS Charging me $26 for 10mb of data during a pandemic when I’ve already bought a 1GB data top up. Absolutely ridiculous and beyond horrible. Your solution? Sell me a more expensive plan. You’ve lost me as a long time customer

  • AviLambert Avi Lambert 🇨🇦 (@AviLambert) reported

    @TELUS does great work in the local community. To be transparent, I have worked with them on local projects in the past. The issue of better service and around cell towers is a complex one in #CordovaBay 3/3

  • canucksedins cat 🦋 (@canucksedins) reported

    we got Telus optik and now it’s configuring (whatever ******** that means)

  • Gordjameswhite Gw (@Gordjameswhite) reported

    @TELUS quite disappointed that your online deals I just saw on your site are not in store. I just replaced my wife phone this afternoon and updated my acount in store, as I wanted to shop local and support the local store and now I could have saved $100.00 if I bought online.

  • Karen09944730 Karen 🔫 (@Karen09944730) reported

    "sincere gratitude" from Telus would be giving me some free data, not some stupid email