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Telus outages and service status in Cloverdale, British Columbia

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Full Outage Map
  • Telus generated 1 outage signal in the last 24 hours around Cloverdale, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received May 27, 9:37 PM EDT.
  • 52% Internet (52%)
  • 26% Phone (26%)
  • 11% Wi-fi (11%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cloverdale, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cloverdale, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Telus. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cloverdale, British Columbia

The most recent Telus outage reports came from the following cities: Burnaby, Langley, Surrey, New Westminster, Maple Ridge, and Delta.

CityProblem TypeReport Time
Burnaby Internet 12 hours ago
Langley Phone 2 days ago
Surrey Phone 4 days ago
Surrey Internet 4 days ago
New Westminster Internet 5 days ago
Surrey Internet 7 days ago

Nearby cities with recent reports

Surrey

3 recent signals

4 days ago
Burnaby

1 recent signals

12 hours ago
Langley

1 recent signals

2 days ago
New Westminster

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cloverdale, British Columbia

Latest outage, problems and issue reports in Cloverdale and nearby locations:

  • Kennethalush
    Kenneth A Lush (@Kennethalush) reported from Surrey, British Columbia

    @telus sent me my cable bill on Christmas morning. **** you Telus!

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @NoLogsNoCrime I will try this. We had Telus internet, too. But my strata won’t let fibre and Telus makes the other service useless so you’ll upgrade and we couldn’t run the business so we had to switch. Pretty sure that’s not solved so no going back.

  • yourbcagent
    Anshu Arora (@yourbcagent) reported from Surrey, British Columbia

    @TELUS how come #CustomerService is sooooo horrible

  • pyeinburnaby
    Grant Dawson (@pyeinburnaby) reported from Buckingham Heights, British Columbia

    Waiting for #telus support to call me back. No internet. Any guesses on how long this will be? We are at 35minutes already

  • ericapomme
    Erica Young (@ericapomme) reported from Surrey, British Columbia

    @TylerAnakotta @AlexTheGreatish @nicklmg You should be able to get Telus gigabit fibre, although we’re in kind of the same boat as Nick even with Telus—cuts out a few nights a month, but not with any reliability we can trace potential causes. Overall still good service for the price.

  • MikeyBlackmon
    mike blackmon (@MikeyBlackmon) reported from Burnaby, British Columbia

    Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

  • mobius84
    Miles (@mobius84) reported from Surrey, British Columbia

    @TELUSsupport @TELUS do you support the Google Pixel 6 on 5G+ (5G 3500 MHz) yet? I can't get a straight answer from tech support.

  • YouTravel
    Ursula Maxwell-Lewis (@YouTravel) reported from Surrey, British Columbia

    @Shawhelp Thank you for your kind response. I contacted a friend who works for @TELUS . He guided me through resetting some coordinates. Seems okay now. My files show dealing with Patricia approx. a year ago. I'd noted her poor CR then. Twice bitten! 🥺

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @CommonSenseSoc @TELUSsupport @CRTCeng It’s $32 to add 2gb. The TELUS wifi at home is so bad we’ve had to use data with everyone trapped here and now we’ve got 2gb for 20 days.

  • BlueCedarAngel
    #IndianStatus531 (@BlueCedarAngel) reported from Burnaby, British Columbia

    @RogersHelps After being with Rogers, about 30 years, since Rogers landed on uunceded Coast Salish Territory, I'm Switching to @TELUS ASAP.. When you treat me badly, sorry and aid works. When you profile my kid and treat us like criminals, you can go to hell with your loved one's 😚

  • EastvanTrev
    Trevor (@EastvanTrev) reported from Burnaby, British Columbia

    Scam calls are getting out of hand. Over the past couple of days, I've had 5 calls for missing packages from DHL, CRA is sending someone to arrest me three times over and as of 5 minutes ago, my fourth covid emergency and I need to call back ASAP... Hey @TELUS and @Rogers , I bet

  • EComm911_info
    E-Comm 9-1-1 (@EComm911_info) reported from Burnaby, British Columbia

    UPDATE: @TELUS / @Koodo advising that this outage impacting their cellphone customers in #BC is now resolved and callers are getting through to 9-1-1. With service restored, anyone experiencing an emergency situation should call 9-1-1 right away to get the help they need. #911BC

  • KelseyWebbratz
    Kelsey Webb (@KelseyWebbratz) reported from Burnaby, British Columbia

    Got home at 3am after a long shift only to find that I have no internet and no TV. Luckily @TELUS has 24/7 tech support! Gotta say that their phone operator Christian was the most pleasant voice I've ever heard @TELUSsupport! Too bad my Fibre problems can't be fixed remotely.

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

  • kikithekrakra99
    Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • MsYouDoYou
    BdblE (@MsYouDoYou) reported from Burnaby, British Columbia

    @DaveBeFit @TELUS @Shawhelp We don’t/can’t get fibre so they aren’t that motivated to help.

  • Marcrakee
    Marcrake (@Marcrakee) reported from Burnaby, British Columbia

    @TELUS Roses are red Roses are blue My internet is down Can't work at all

  • bigfid25
    Keith Fiddler (@bigfid25) reported from Maple Ridge, British Columbia

    @drex @TELUS Check that all your cords are plugged in properly, I had this issue 2 weeks ago only to find out one Was unplugged

  • DivisionW
    Curtis Wiebe (@DivisionW) reported from Surrey, British Columbia

    @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

  • DaleCadeau
    DaleCadeau (@DaleCadeau) reported from Delta, British Columbia

    @DrGurdeepParhar As a member of Telus Life Plus, I am jumping no queues. All medical procedures I receive are outside of Telus & are in the MSP “lottery” to receive health care. I don’t have a family Doctor so how can keeping me out of visiting emergency or walk in clinics hurt the system?

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • HoggHead2375
    HoggHead (@HoggHead2375) reported

    @TELUS I have no idea how you guys still function as a business. Most unorganized company of the last decade for sure. You deserve to go bankrupt with your unorganized customer service. 8 hour wait times. Just to get passed around and around. #epicfail

  • Sarahattack1
    Sarahattack 🇨🇦🦈🍹🐈‍⬛🧁 (@Sarahattack1) reported

    @jodyvance @TELUS I swear my dad is on the phone with Telus every other month. Last time he actually got scammed when he called a number for Telus off of google. They claimed he had to pay his remaining monthly balance before they could send a tech out to help, and he did… he lost $300

  • yeg_sewer_rat
    Duncan Magroin (Mug/Shot) (@yeg_sewer_rat) reported

    @Martyupnorth I have had Rogers, Bell and Telus ; they all have terrible customer service until you call to cancel, then they have plans that save you lots.

  • muffins135
    Michele (@muffins135) reported

    @CrunchyCarpets @TELUS @TELUSsupport The wait times on the phone are abhorrent. $200 for a tech to come out if you would like personal help…ridiculous.

  • GordAdams4
    Gordon Adams (@GordAdams4) reported

    @jodyvance @TELUS I have had Shaw for the last twenty years and no problems

  • highlobber
    Johnny B (@highlobber) reported

    @jodyvance @TELUS Telus synonymous with poor service.

  • jcorriv35
    jc (@jcorriv35) reported

    @Cleosmahm @jodyvance @TELUS Convinced They are “techs” in name only. Ive had 5 come out & try the same thing 5 different times to fix internet until i lost my **** & the last dude finally went up the pole and found a split connection point 😡 after i bought a new modem & ran new line inside my house 🤬

  • sjnelso95602567
    s.j nelson (@sjnelso95602567) reported

    @TELUS sucks!

  • MS_Encarta95
    Charlie Kirk Douglas (@MS_Encarta95) reported

    I got 100GB 5G+ unlimited talk/text within US/Canada/Mexico for $55 through my work plan on Telus I thought I was getting a deal damn

  • VikramBarhat
    Vikram Barhat (@VikramBarhat) reported

    @jodyvance @TELUS If it’s any consolation, Bell fiber is just as bad.