Telus Outage Report in Cloverdale, British Columbia

Problems in the last 24 hours in Cloverdale, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cloverdale, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

• Internet (49%)
• Phone (23%)
• Wi-fi (12%)
• TV (7%)
• E-mail (5%)
• Total Blackout (4%)

Live Outage Map Near Cloverdale, British Columbia

The most recent Telus outage reports came from the following cities: Surrey, New Westminster, Langley, Burnaby, and Pitt Meadows.

City	Problem Type	Report Time
Surrey	Internet	14 hours ago
Surrey	Internet	20 hours ago
New Westminster	Phone	1 day ago
Langley	Internet	2 days ago
Surrey	Phone	5 days ago
Surrey	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near Cloverdale, British Columbia

Latest outage, problems and issue reports in Cloverdale and nearby locations:

• 
  Jamie Billingham (@jamiebillingham) reported 4 minutes ago from Surrey, British Columbia

  So @PurolatorHelp Says that it’s not up to them to find the phone even though the delivery confirmation came to me they say it’s up to @TELUSsupport to solve the problem and of course Telus says it’s up to Purolator to try and locate the phone that was delivered to wrong address.

• 
  Candi Marie (@CandiVanCity24) reported 6 minutes ago from Surrey, British Columbia

  @LuckyMobileCan I have been using your service for almost 3 years with no problems until now. Not impressed #luckymobile , you can bet I’ll be going back to a @TELUS plan now 💯! Who else has had issues with #luckymobile . #TELUS treats their customers much better!

• 
  BdblE (@MsYouDoYou) reported 12 minutes ago from Burnaby, British Columbia

  @carlz8 @TELUS Oh that happened to me. Then it wasn’t canceled. Then it was a 6 week endeavour where they couldn’t get their system to cancel.

• 
  Captain Tom E. Foote (@captainfoote) reported 13 minutes ago from Surrey, British Columbia

  For 8 business days - I have had the worst customer experience with @TELUS and @TELUSsupport - Anyone win yet?

• 
  BdblE (@MsYouDoYou) reported 14 minutes ago from Burnaby, British Columbia

  I’ve been with @TELUS since they were Clearnet in 1995 and I’ve always enjoyed them but there is literally nothing they could do to redeem themselves from the year of garbage internet which they charged us $200 to “fix” making bricked unusable internet.

• 
  BdblE (@MsYouDoYou) reported 18 minutes ago from Burnaby, British Columbia

  God speed the technician that comes back to deal with these @TELUS network issues because we have pages and pages of notes and screenshots and videos where we go from our 60 mbps to 0 until we reboot the system they fixed Thursday. I have to find somewhere to work tomorrow.

• 
  mike blackmon (@MikeyBlackmon) reported 22 minutes ago from Burnaby, British Columbia

  Wow so after 3.5 hours trying to help my parents switch to @ShawInfo and having a tech come out to their house, but they didn’t, and talking to the loyalty team @Shawhelp, they will be going back to Telus, haven’t seen service like this ever, and time for me to switch as well 👎

• 
  jimmynighttime (@jimmynighttime) reported 24 minutes ago from Surrey, British Columbia

  @TELUSsupport Spent over an hour on hold to be unknowingly kicked over to an answering machine? I spend so much$$ with TELUS, why is service so hard to get?

• 
  Chad Rissanen (@chadrissanen) reported 31 minutes ago from Surrey, British Columbia

  @Shawhelp what is happening with the outages here? It’s been a month long of bad service/ no service this is ridiculous! #telus

• 
  trevor (@vancitytrevor) reported 33 minutes ago from New Westminster, British Columbia

  @TELUSsupport Lol u reply 24hrs later wow. Thats horrible @TELUS

• 
  BdblE (@MsYouDoYou) reported 33 minutes ago from Burnaby, British Columbia

  So @TELUS wifi is awful and now the LTE network is a nightmare on @telusmobility ? I’ve been with Telus since 1995 but this loyalty is over. Customer support can’t compensate for expensive ineffective service. It’s impacting my livelihood at this point.

• 
  BdblE (@MsYouDoYou) reported 35 minutes ago from Burnaby, British Columbia

  And yes. They customer service people are delightful and always eager to help. I love @TELUSsupport . But their job is made harder by unusable systems. I’ve put hours and hours and hours into trying to keep Telus as a provider but I it’s time to leave the abusive relationship.

• 
  BdblE (@MsYouDoYou) reported 37 minutes ago from Burnaby, British Columbia

  @maddynorton See, I enjoy the service at Telus except the part where nothing ever gets fixed.

• 
  Bernadette Keenan (@BernadetteNTF) reported 39 minutes ago from Surrey, British Columbia

  @malcolm8 @TELUSsupport @TELUS Can you get Shaw? I have had it elsewhere and never the type of grief I am getting from Telus

• 
  Roland van Kaauwen (@DaddyR69) reported 39 minutes ago from Surrey, British Columbia

  @ShawInfo. I get there’s a problem but this is ridiculous. I never had problems like this when I was a Telus client. Someone PLEASE ADVISE what the hell is going on and when my cable and internet is coming back up !?!?! 2/2

• 
  Oladada (@whourDaDa) reported 48 minutes ago from Burnaby, British Columbia

  One of @TELUS representatives lied to get me to sign to a 2 year deal now I will have to pay 1000 to cancel your service.

• 
  BdblE (@MsYouDoYou) reported 49 minutes ago from Burnaby, British Columbia

  @toddnickel @TELUS @TELUSsupport Lemme know where you go because if it’s Shaw you’ll have the same issues so then what? I find it so odd that Telus’ solution is for you to find an independent 3rd party they can’t recommend to come in and fix their crap work that you’ll pay for.

• 
  Curtis Wiebe (@DivisionW) reported 52 minutes ago from Surrey, British Columbia

  @TELUSsupport this is a massive 3G/LTE/5G outage across the lower mainland. Both TELUS & Public Mobile accounts affected. Is this an internal issue? Or external forces?

• 
  Vic (@vicvirk) reported 59 minutes ago from Maple Ridge, British Columbia

  @wingsnation @ShawInfo We just moved into a new neighbourhood, #Telus never ran service into it so we are stuck with using Shaw... Today I used Shaw's call back service, they called back in 20 mins, recording said I was in "Position 1" in the queue and it still took 1 hr 15 min to speak with someone.

• 
  Chris Falskow (@falskow) reported 59 minutes ago from Delta, British Columbia

  @TELUS any chance you could run a special for @Eastlink users to make a switch? @Eastlink has had service issues all week and now, no internet all day today. We need something more reliable.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christina (@chris_tinaa85) reported 7 minutes ago

  @TELUSsupport @koodo are scamming people. I was contacted by a Telus rep about switching back (I’m currently with Freedom). I never signed anything, received any confirmation emails, or activated a SIM. Four months later, I was notified that $500 was sent to collections. #yeg

• 
  JR_Vive le Canada! (@leftsoccermum) reported 7 minutes ago

  @TELUS @TELUSsupport Hey, do you enjoy making it impossible for a family to cancel their elderly family member's account? It seems like you are robbing the elderly blind. #shame #Telusisterrible

• 
  Space & Defense Sector (@SpaceSector001) reported 7 minutes ago from Purpleville, Ontario

  @Coffee4Life365 @Rogers @Bell Yeah. Telus are stupid that way. I use to work for Telus in BC. AST is the total solution even in airplanes. But dtarlink was lol he good for laptops and stuff in the air.

• 
  Spruce Grove Corey (@corn_cwm) reported 8 minutes ago

  We canceled our Telus tv, and subscribed to Sportsnet via Amazon. What a difference! Clearly picture, better resolution, no choppiness, stuttering or freezing. I was guaranteed getting a 20-30 second delay with Optik

• 
  Jones (@teambullish95) reported 13 minutes ago

  $ASTS $TU Telus, AST SpaceMobile to partner on space-based connectivity TELUS Corporation (TU) and AST SpaceMobile (ASTS) "signed a commercial agreement to bring space-based cellular broadband service to places it's never reached before across Canada.

• 
  bijboutique (@bijboutique1) reported 16 minutes ago

  @TELUS nearly 3 ******* hours on hold and speaking to your customer service today and have gotten NOWHERE. NO ONE KNOWS HOW TO DO THEIR JOB!! Sort it out!

• 
  Aussie Girl (@Ringwood64) reported 19 minutes ago

  @llpoole @BMO Try dealing with Telus - no customer service at all. Transferred constantly, took 10 hours to get issue resolved.

• 
  Coffee4Life🇨🇦❤️🇮🇱 (@Coffee4Life365) reported 23 minutes ago

  @SpaceSector001 @Rogers @Bell That’s interesting. Don’t forget Telus is the ground infrastructure and support for starlink in Canada (hence “Telus internet” on WestJet planes)

• 
  Jamie Cartmell (@SweetJimmyC) reported 25 minutes ago

  Legit question, is there currently a Canadian (and western-born) company that has larger profits while providing a unbelievably wide range of equally terrible products and even worse customer service than @telus ?

• 
  D.McDonald (@DMcDonald666) reported 27 minutes ago

  Having issues with Telus internet here in Calgary. I can count on one hand how many times I have had issues in the time I have been with them. Woke up to no Fibre Internet. @TELUSsupport