Telus

Telus Outage Report in Cobble Hill, British Columbia

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in Cobble Hill, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in Cobble Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in Cobble Hill, British Columbia 03/22/2026 17:00

March 22: Problems at Telus

Telus is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (22%)

    Phone (22%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Total Blackout (4%)

    Total Blackout (4%)

Live Outage Map Near Cobble Hill, British Columbia

The most recent Telus outage reports came from the following cities: Duncan and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaDuncan Internet
CanadaSidney Phone
CanadaSidney Phone
CanadaDuncan Internet
CanadaSidney Internet
CanadaDuncan Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near Cobble Hill, British Columbia

Latest outage, problems and issue reports in Cobble Hill and nearby locations:

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUS I am absolutely disgusted as a long time customer. 3x now having to reschedule and be on hold for over an hour. How is that customer service???? 🤔 only to be told now that the rescheduled appointment 'may' go forward jesus

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • Langfordman Dave Morse (@Langfordman) reported from North Cowichan, British Columbia

    So I’ve had no email service from #Telus since Wednesday. They aren’t answering service phone calls #telussupport When you ask them tough questions they ghost you. No solid answer of their email will be up #poorcustomerservice

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • ChrisSadeler Christiane Sadeler (@ChrisSadeler) reported from Saanich, British Columbia

    @TELUS you may want to check Twitter for comments on @koodo. Or check the @koodo community board. A lot of upset people for terrible service. One more try from me to get the money due to me and my next move is CRTC. #unbelievable corporate arrogance and inaptitude.

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @therealjugni @TELUS I can tell you that I was able to fix the issue but no resolve with the original person. It's very sad but we are looking at other options now. We have been a telus customer for over 20 years #shameonyoutelus

  • Finnegan661 Finnegan66🍀 (@Finnegan661) reported from Sidney, British Columbia

    @TELUSsupport A little late? We have been Telus customers for years. The problem has been rectified now. After being on hold on 3 sep occasions for more than an hour. Not great customer service unfortunately

  • MetalBlonde Karina Halle (on hiatus) (@MetalBlonde) reported from Ganges, British Columbia

    We’ve been stuck using Telus internet via cell towers until this gets sorted out, and it works only half the time. @shawhelp told us we would have internet in September. Then in October. Then in Nov, Dec, Jan...now @shawhelp is saying they’ll cancel unless we pay $5K

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • Brycer79 Bryce (@Brycer79) reported from North Cowichan, British Columbia

    My Shaw contract is up and I’m moving, new home can get Shaw fibre service. Disappointed that @Shaw will give me a deal to keep standard service but not fibre... may have to go with @Telus

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • MetalBlonde Karina “Determined Synth Music Plays” Halle (@MetalBlonde) reported from Ganges, British Columbia

    The excuses she gave me were pretty stupid IMO. I have concerns but they weren’t enough for her. That’s what I get for using Telus Health. Luckily my own doctor, who is on the mainland, will arrange for it if I ask (he’s also the one who told me to get a hysterectomy which is 🙌🏻)

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • canadabreaches canadianbreaches (@canadabreaches) reported

    BREACH ALERT: TELUS Digital — ShinyHunters hacking group has stolen nearly 1 petabyte of data from TELUS Digital, the BPO and AI subsidiary of Canadian telecom giant TELUS. The stolen data reportedly includes customer support records, voice recordings of calls, financial information, FBI background checks, and source code across more than two dozen client companies. ShinyHunters demanded $65 million USD in ransom after gaining access through credentials found in the Salesloft Drift breach. TELUS has confirmed the incident, engaged forensic experts and law enforcement, and is notifying affected customers. Severity: CRITICAL.

  • TorontoMan06 JJames (@TorontoMan06) reported

    Warning Canadians today about a massive @TELUSsupport breach that has EXTREME implications for ALL customers. If you're a telus customer change all passwords, pin numbers, security codes everything. Also I'd be calling asking for an explanation, compensation and more. Some details: Telus Digital has confirmed it is investigating a cybersecurity incident involving unauthorized access to a limited number of its systems. The confirmation follows claims by the hacking and extortion group ShinyHunters that they stole nearly 1 petabyte (1,000 terabytes) of data in a multi-month breach. The hackers claim to have accessed data related to Telus's business process outsourcing (BPO) operations, as well as call records for its consumer telecommunications division. This allegedly includes: Personally identifiable information (PII) of customers. Voice recordings of support calls and detailed call metadata (time, duration, numbers). Internal source code and financial information. Information related to approximately 28 well-known client companies served by Telus Digital.

  • bijboutique1 bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS your customer service need a to learn how to do their job. Calls me and leaves a nasty voicemail. Uncalled for. Unprofessional. That seems to be the #Telus way. 👎🏻 0 stars - do not recommend

  • lumby2vernon Junah the Magnificent (@lumby2vernon) reported

    @TheChaosWeeber Water, sewer, garbage is about $100/month. But only an idjit would pay 280 for internet. Telus doubled my bill to over 200 so I immediately switched to Shaw and got my bill back to where it was.

  • Kett4short Kett (@Kett4short) reported

    @JFN1971 I hang up as soon as I hear them! So think about that @Bell @TELUS and whoever else thinks they are saving money by going offshore.

  • conorsvan1 Conor in BC (@conorsvan1) reported

    If i ever get around to using AI to file a lawsuit, this is going to be the topic I do it on.. @telus is the worst spam caller in Canada.

  • Mis_Nim Nikki 🇨🇦 (@Mis_Nim) reported

    I was assured by Raftar, as you will remember, that I would not be charged any additional bills for taking this doorbell camera I on the phone with Telus once again to erase this charge and cancel the account

  • GrouchyMoose 🫎 Grouchy Moose 🫎 (@GrouchyMoose) reported

    @Rogers internet goes out. Checked all cables, rebooted the modem, WPS reset. Still not working This stupid Rogers/Shaw merger has caused quite a few problems. AND I DON’T GET A TECH FOR DAYS. When it was just Shaw, I was able to get a tech the very next day. Switch to Telus?

  • bijboutique1 bijboutique (@bijboutique1) reported

    @TELUS if you keep ignoring the complaints how do you expect to improve your service? Maybe you just don’t care #TimeToBoycot Maybe if you start to lose customers then you will figure out people won’t pay for bad service

  • Cycle_Point Cycle Point (@Cycle_Point) reported

    @TELUS I got a call today from a man claiming Telus wanted to give me 20% off my Telus bill for the next 2 years with no changes to my service. I told him I was busy and would call Telus back. Pretty sure I don't need to bother calling you, right?