Telus

Telus Outage Report in North Saanich, British Columbia

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Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Saanich, British Columbia 03/29/2024 07:00

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. TV (8%)

    TV (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near North Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Saanichton and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaSaanichton Phone
CanadaSidney Internet
CanadaSidney Phone
CanadaSidney Internet
CanadaSaanichton Phone
CanadaSidney TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Telus Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • Hrbngr_of_btfl Gen_Grevious ∞ (@Hrbngr_of_btfl) reported

    For over 100$ a month, I wish I’d have a consistent internet connection.. Wtf @Telus, figure it out..

  • JoshCox501 Josh Cox (@JoshCox501) reported

    @TELUS I hope your happy with telling a customer of 13 years that you can’t do anything for them after 2 trips to your stores, being forced to purchas SIM cards for no reason, no loaner phones available. Your staff at the call centres are rude, unhelpful and shows you don’t care

  • JoshCox501 Josh Cox (@JoshCox501) reported

    @TELUS guess customer retention does mean anything. Hello bell! Peace Telus

  • Robert45637557 Robert (@Robert45637557) reported

    @Sharon75571311 Roger's might have issues, telus is fine, not sure about bell

  • adrianchamber Adrian "Smells Like Teen Spirit" Chamberlain (@adrianchamber) reported

    @TELUSsupport Our landline in Victoria has been out for two days. Online Telus links for service don't work. Finally found a phone number - now I'm on permanent hold. Horrible, horrible service. I think I'll switch providers.

  • ZarkMuckerban Zark (@ZarkMuckerban) reported

    I've been waiting in a @Telus store for almost an hour because they won't issue the lady in front of me her $120 credit via cheque. 🙈 The rep in-store has handled this tremendously for how brutal their support seems to be.

  • nuttyskadork Mike Jones (@nuttyskadork) reported

    What are Bell, Rogers & Telus doing to combat scam calls and spoofing? It’s tedious and annoying getting them but when your number gets spoofed and you have somebody call you screaming to never call them again it’s super frustrating telling it wasn’t you. Big security issue, no?

  • charmedberry Melanie D (@charmedberry) reported

    @TELUSsupport OMG!!! Just got a message that Telus could not take my call at this time and asked me to call at a later time. And the call was then disconnected. After 2hrs and 15 mins. And you support closes in 90 mins. I need internet for work.

  • RandySBrar Randy Brar (@RandySBrar) reported

    @TELUS @TELUSsupport @CRTCeng In November 2021 I switched to Telus because of in-store promotion at the SevenOaks Mall location. The promotion was BYOD $60/month for 40GB of data and Canada/US and 600min to specific countries. I have been over charged every month. Bad service.

  • yaynewfriend The author formerly known as Véronique Bellamy. (@yaynewfriend) reported

    @AyahuascaDreams Not up here. Hell, Telus doesn’t even really have a presence up here and neither does Rogers. If you want “in person” customer service, it’s NorthwesTel or Bell. Though, Wal-Mart MIGHT have a Fido or Koodo SIM.