Telus

Telus Outage Report in North Saanich, British Columbia

Some problems detected

Users are reporting problems related to: internet, phone and tv.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Saanich, British Columbia 05/31/2025 20:10

May 31: Problems at Telus

Telus is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (24%)

    Phone (24%)

  3. TV (8%)

    TV (8%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near North Saanich, British Columbia

The most recent Telus outage reports came from the following cities: Pender Island, North Saanich, Sidney and Saanichton.

Loading map, please wait...
City Problem Type Report Time
CanadaPender Island Phone
CanadaNorth Saanich Internet
CanadaSidney Internet
CanadaNorth Saanich Internet
CanadaSaanichton Internet
CanadaSaanichton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Telus Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • scampden Sarah Campden (she, her) (@scampden) reported from Saanich, British Columbia

    I haven't used it yet, but for those that have, is Telus Health fee based service? I think I may need an antibiotic and the thought of waiting outside a non-existent walk in clinic is awful #bcmed #yyj

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • brandanCiccone Brandan (@brandanCiccone) reported from Cowichan Station, British Columbia

    @TELUSsupport good afternoon! I recently got Telus Security and need some help paying the bill, I assumed it was bundled in with my satellite and phone bill

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • BeelzebubbaESQ Beelzebubba (@BeelzebubbaESQ) reported

    @TELUS why do you ******** still knock on peoples doors? Can you think of any other company that does that? Rude.

  • va3jme Jamie Cashin (@va3jme) reported

    I don't know who signed off on this, but what I took away from that ad is that not only does Telus not set things up for you, but it's complicated enough that you're going to need help from a techie friend.

  • kikithekrakra99 Kiefer Abram (@kikithekrakra99) reported from Burnaby, British Columbia

    @TELUSsupport @pgib That wont help! You suck telus and rogers @RogersHelps

  • AlexisHomes alexishomes (@AlexisHomes) reported

    Hey @TELUS @TELUSsupport You accept use of credit cards as a convenience for your customers - it’s not convenient when u turn around and charge us for a service that is supposed to be free. Its Pathetic & Greedy. Time for a switch? #WTHareYouThinking #NotTheOnlyProviderInTown

  • tylertalking Tyler Allan (@tylertalking) reported

    @TELUS @TELUSsupport YO! I'll be calling in the morning to cancel Internet and Mobile with you. Time to go local with a different ISP and I guess @FreedomMobile ?

  • Tjierra #PrayforthePlanet (@Tjierra) reported

    .@TELUS is jumping on the price gouging band wagon and charging customers an additional 1.5% for using a credit card to pay their monthly bill starting in Oct. It's bad enough we have the worst data plans in Canada they are now going to rip you off this way too @CRTCeng #Telus

  • CDN_Angie081 Angela (@CDN_Angie081) reported

    @TELUS why is your customer agreement only in French? I need an English copy

  • quitabunnies anyanka~decides on felony or ice cream in the car (@quitabunnies) reported

    Damn near 3 hours on hold with @TELUS would like like my paycheque now.

  • BenRamaMusic Ben Rama (@BenRamaMusic) reported

    @apukwa @fanCRTCProfling Lol what a ******* stupid company. Hey @TELUS you ******* suck.

  • susie_parker Susie Erjavec Parker (@susie_parker) reported

    @40deuce @TELUS They have never accepted debit at their kiosks/stores