Telus

Telus Outage Report in North Saanich, British Columbia

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The latest reports from users having issues in North Saanich come from postal codes V8L.

Telus offers phone, internet and television services, as well as mobile phone and mobile internet service through Telus Mobility. Telus internet service uses DSL technology. Telus TV relies on satellite or internet television (IPTV). Telus' mobile phone network supports CMS, HSPA and LTE.

Problems in the last 24 hours in North Saanich, British Columbia

The chart below shows the number of Telus reports we have received in the last 24 hours from users in North Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Telus Outage Chart in North Saanich, British Columbia 04/19/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Telus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (23%)

    Phone (23%)

  3. TV (9%)

    TV (9%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near North Saanich, British Columbia

The most recent Telus outage reports came from the following cities: North Saanich, Sidney, Saanichton and Pender Island.

Loading map, please wait...
City Problem Type Report Time
CanadaNorth Saanich Internet
CanadaSidney Internet
CanadaNorth Saanich Internet
CanadaSaanichton Internet
CanadaSaanichton TV
CanadaSidney Phone

Community Discussion

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Telus Issues Reports Near North Saanich, British Columbia

Latest outage, problems and issue reports in North Saanich and nearby locations:

  • Captnwilly Bill Perry (@Captnwilly) reported from Sidney, British Columbia

    @TELUSsupport how do we get Telus technical support to call us at home?

  • SailorsDavid David Martin (@SailorsDavid) reported from Pender Island, British Columbia

    @TELUSBusiness I’m done with Telus, I’ve been with them for over 20 years. This latest fiasco with Telus email being down for 3 days was completely unacceptable and then to kiss and make up with a $10 discount is an insult. Find the missing e-transfers!! I’m going to Shaw

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • canukgenie Penny Holt (@canukgenie) reported from Saanich, British Columbia

    @gillrh They are the worst, along with mobile phone plans. You should have been a fly on the wall where Chris took on Telus. Not pretty.

  • mjeso michael eso (@mjeso) reported from Sidney, British Columbia

    @bcgeu @TELUS is a profitable company providing payroll services to the BC Government. Shameful that they are not prepared to treat their employees fairly!

  • tessvanstraaten Tess van Straaten (@tessvanstraaten) reported from Mill Bay, British Columbia

    @racquets100 @TELUS I didn’t even have to ask, let alone threaten to leave! I was calling thinking I needed to upgrade my internet plan and maybe cut back TV service and the rep offered the upgrade for free AND the TV discount. Very impressed!

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @PeninsulaNews Who cares? We already know as daily consumers how bad Telus is. They apologized. BCLibs need to find something useful to do.

  • suestroud Sue Stroud she/her 🍊❤️💪🏼 (@suestroud) reported from Central Saanich, British Columbia

    @mackenzie_moira @unionwill @TELUS Even without the pandemic, for the amount the gouge from us service should be far better whether phone, tv, internet etc.

  • JRossfamilymed Jennifer Ross (@JRossfamilymed) reported from Prospect Lake, British Columbia

    @DrRitaMc @cpsbc_ca @BCFamilyDoctors Hahahahha is that us after death? Maybe that is a new service telus health could offer? Communication with the dead doctor?

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    I didn’t cost Rogers a dime in staffing in the last 12 months, and I’ve been a pretty easy going customer for 15 years. I’m done though. I’m done being their customer. I want a cell phone plan with a company that isn’t this despicable, but sadly Telus and Bell are on that list.

Telus Issues Reports

Latest outage, problems and issue reports in social media:

  • nakatomiplz2121 Ryan (@nakatomiplz2121) reported

    @willyswondermov where is it streaming in Canada? Can’t find on Telus, iTunes or Amazon. Please help.

  • cynthiiaaxo_ Cynthia (@cynthiiaaxo_) reported

    Thanks for sending an idiot technician to my place to play with some grass outside and then leave. Why would they not buzz my apartment number when they are here or call me? Bye SHAW! I’m going with Telus!!! @Shawhelp

  • lilFrigid Frigid (@lilFrigid) reported

    @TELUS Your company ******* sucks.

  • blkh2o61 Legman (@blkh2o61) reported

    Telus Mobility, Telus Support implode once again. Promises, promises, promises! All false. My concerns get escalated only to be contacted by wrong dept. AGAIN! No follow up! Looking for assistance to get elevated to CRTC with my concerns. Ongoing since 2017!

  • guist_pat Pat Guist (@guist_pat) reported

    @TELUSsupport Does anyone have the problem you phone TELUS support told the wait will be an hour......use the call back option! Sit & wait phone never rings and like magic you get a notification you have VM & it’s TELUS SAYING THEYLL HAVE TO CALL BACK🤬Major Fail @TELUS

  • puck_lover Puck Lover (@puck_lover) reported

    @TELUS Too bad its not available 🙄

  • annaschaudhary Annas Chaudhary (@annaschaudhary) reported

    @TELUS Been trying to resolve an issue because your agent lied to me when I signed the contract. Called multiple times today to resolve but the right department is not open until Monday. Scam and bad service. Disappointed.

  • michaelasachs Michael Sachs (@michaelasachs) reported

    Anyone else in #Richmond suffering with a @TELUS internet outage?! I am waiting for a callback since wait times are like 1.5hrs @TELUSsupport

  • TiniZnayesh TheCanuckian, Mullet-in-Chief 🇨🇦🤟🇨🇦🤟🇨🇦🤟 (@TiniZnayesh) reported

    @Hugospice @TekSavvyBuzz @Bell The smaller players leverage infrastructure from Tier 1 (Telus / Bell, etc...) at a bulk discount and resell it to you at a markup. Canada's issue is a Tier 1 issue. With the CRTC cosigning it - I'm guessing infrastructure costs are a factor.

  • puck_lover Puck Lover (@puck_lover) reported

    @TELUSsupport I called the business support line & was connected right away, but all I could hear was what sounded like a daycare in the background - no telus employee for about 45seconds to a minute. Then he comes on and says something like "thank you for calling telus, how...