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Vidéotron

Vidéotron Outage Report in Beaconsfield, Montréal, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Beaconsfield, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaconsfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Beaconsfield, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

CityProblem TypeReport Time
Vaudreuil-Dorion E-mail 19 days ago
Laval TV 20 days ago
Mercier Internet 20 days ago
Laval Wi-fi 25 days ago
Vaudreuil-Dorion Internet 1 month ago
Dollard-Des Ormeaux TV 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Beaconsfield, Quebec

Latest outage, problems and issue reports in Beaconsfield and nearby locations:

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • BrokrBindr
    Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • TheMistryUK
    Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • mohaneappen
    mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • AverwingTTV
    Averwing Entertainment (@AverwingTTV) reported from Mont-Royal, Quebec

    @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • LedZepFan1976
    Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Quebec

    @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

  • mac_lafon
    Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Quebec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • AnthonyLacavera
    Anthony Lacavera (@AnthonyLacavera) reported

    @RamanSKular The Competition Bureau is doing their best with an antiquated and deficient Competition Act to stop BOTH the Rogers/Shaw cable merger and the Freedom Sale to Videotron, both of which the Bureau has said are bad for Canada and Canadians.

  • NotPrinceF
    Prince (@NotPrinceF) reported

    @LuchyMTL @Videotron It’s been out for me since 12 am last night makes no sense power hasn’t gone out but somehow the wifi is not working

  • afriquequeeen
    Diarriatou 💞 (@afriquequeeen) reported

    @Videotron Still not working

  • Mart_Madzaw
    MartinV (@Mart_Madzaw) reported

    @Suzukithegoat Damn. I'm at least 4t seconds behind. Thank you Helix videotron.

  • PatrickPio1
    Patrick Bourke (@PatrickPio1) reported

    @Videotron, I have been without cell service all day. Is there an outage and if so, have you any idea when the issue will be fixed?

  • chuckfromcanada
    Chuck (@chuckfromcanada) reported

    @Videotron tells me internet is down because the power center doesn't have power in my area , no time frame given. Craptastic service no redundancy.

  • MichelFeria3
    Michel Feria (@MichelFeria3) reported

    @fizz_ca I would like to know if the videotron clients or from others companies have the same issue as you, in my case no internet since 7:30 am so more than 15 hours without internet... no good 😞

  • E_84
    Erin Steinberg (@E_84) reported

    My videotron has gone down 3 times in the last half hour. Oh boy

  • TaufikShom
    Name (@TaufikShom) reported

    @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

  • MisterDoubleJ
    Jeff Joseph (@MisterDoubleJ) reported

    @illneverlisten @Ryan_r_Williams Not talking about companies leasing lines. I’m talking Videotron which owns spectrum and is concentrating on Quebec. If you’re down to direct personal insults, you have nothing useful to add to dialogue beyond a sandbox. Talk to the clouds from here.