Vidéotron Outage Report in Beaconsfield, Montréal, Quebec

Problems in the last 24 hours in Beaconsfield, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaconsfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Beaconsfield, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	19 days ago
Laval	TV	20 days ago
Mercier	Internet	20 days ago
Laval	Wi-fi	25 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Beaconsfield, Quebec

Latest outage, problems and issue reports in Beaconsfield and nearby locations:

• 
  Tom (@dirtydinarzo) reported 2 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 2 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 7 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  summer the fighter (@SummerrWoodss) reported 9 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Joseph Valenti (@BrokrBindr) reported 12 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Priesh Mistry (@TheMistryUK) reported 12 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 12 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  courtney (@conicoletti) reported 24 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  mohan eappen (@mohaneappen) reported 29 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Averwing Entertainment (@AverwingTTV) reported 33 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  SalaUddin (@salauddinshah99) reported 34 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  lawrence bass (@lbass007) reported 35 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 36 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  Badr S. Masri (@badrmasri) reported 40 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 44 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Fha Gauthier (@voilalasoupe) reported 47 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 54 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 56 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 57 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Marc La Fontaine (@mac_lafon) reported 57 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anthony Lacavera (@AnthonyLacavera) reported 2 minutes ago

  @RamanSKular The Competition Bureau is doing their best with an antiquated and deficient Competition Act to stop BOTH the Rogers/Shaw cable merger and the Freedom Sale to Videotron, both of which the Bureau has said are bad for Canada and Canadians.

• 
  Prince (@NotPrinceF) reported 3 minutes ago

  @LuchyMTL @Videotron It’s been out for me since 12 am last night makes no sense power hasn’t gone out but somehow the wifi is not working

• 
  Diarriatou 💞 (@afriquequeeen) reported 4 minutes ago

  @Videotron Still not working

• 
  MartinV (@Mart_Madzaw) reported 7 minutes ago

  @Suzukithegoat Damn. I'm at least 4t seconds behind. Thank you Helix videotron.

• 
  Patrick Bourke (@PatrickPio1) reported 11 minutes ago

  @Videotron, I have been without cell service all day. Is there an outage and if so, have you any idea when the issue will be fixed?

• 
  Chuck (@chuckfromcanada) reported 11 minutes ago

  @Videotron tells me internet is down because the power center doesn't have power in my area , no time frame given. Craptastic service no redundancy.

• 
  Michel Feria (@MichelFeria3) reported 11 minutes ago

  @fizz_ca I would like to know if the videotron clients or from others companies have the same issue as you, in my case no internet since 7:30 am so more than 15 hours without internet... no good 😞

• 
  Erin Steinberg (@E_84) reported 12 minutes ago

  My videotron has gone down 3 times in the last half hour. Oh boy

• 
  Name (@TaufikShom) reported 12 minutes ago

  @Videotron Last Saturday, I switched from Fizz 120mb/s to Videotron 400mb/s. With Fizz I received constant 125-130mb/s, never went below 120mb. Videotron speed is jumping between 50-300mb/s. Out of 30+ speed tests, I got 400mb/s only twice, and in evening night speed is between 50-60mb/s.

• 
  Jeff Joseph (@MisterDoubleJ) reported 13 minutes ago

  @illneverlisten @Ryan_r_Williams Not talking about companies leasing lines. I’m talking Videotron which owns spectrum and is concentrating on Quebec. If you’re down to direct personal insults, you have nothing useful to add to dialogue beyond a sandbox. Talk to the clouds from here.