Vidéotron Outage Report in Beaconsfield, Montréal, Quebec

Problems in the last 24 hours in Beaconsfield, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaconsfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (8%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Beaconsfield, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	18 days ago
Laval	TV	18 days ago
Mercier	Internet	19 days ago
Laval	Wi-fi	24 days ago
Vaudreuil-Dorion	Internet	1 month ago
Dollard-Des Ormeaux	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Beaconsfield, Quebec

Latest outage, problems and issue reports in Beaconsfield and nearby locations:

• 
  mohan eappen (@mohaneappen) reported 24 seconds ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 5 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Joseph Valenti (@BrokrBindr) reported 9 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Fha Gauthier (@voilalasoupe) reported 15 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  SalaUddin (@salauddinshah99) reported 15 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 16 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 17 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 19 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Marc La Fontaine (@mac_lafon) reported 20 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Tom (@dirtydinarzo) reported 30 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  summer the fighter (@SummerrWoodss) reported 44 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  courtney (@conicoletti) reported 45 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 52 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 56 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  lawrence bass (@lbass007) reported 56 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 56 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 57 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Badr S. Masri (@badrmasri) reported 58 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Priesh Mistry (@TheMistryUK) reported 60 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris 🔜 Canceled 🔜 Youtube B2B Twitch (@Toothpaste1077) reported 6 minutes ago

  @ItalStallion14 @Videotron I still have internet on half my **** its so ******

• 
  Tanny (@Iamtannyp) reported 8 minutes ago

  @Videotron is there any information regarding an outage? I currently have no access in Montreal and cannot access your site

• 
  Ann Lemieux (@ann_lemieux) reported 10 minutes ago

  @Videotron unable to call for tech support??? (514)

• 
  Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported 10 minutes ago

  @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

• 
  Hangry_Beaver (@HangryBeaver1) reported 15 minutes ago

  @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?

• 
  Ali (@Redondizou) reported 15 minutes ago

  @Videotron why have all your services stopped? Website not opening, neither is customer service number working

• 
  Nexco Networks (@NexcoNetworks) reported 20 minutes ago

  There is a reported issue with @videotron internet connections that may be affecting connectivity and phone services. We will update as new becomes available to us!

• 
  Andrew (@arotheram) reported 20 minutes ago

  @Videotron can you please let us know anything? Seem you have a major incident!

• 
  Wahaj Uddin (cupid55) (@IamWajz) reported 22 minutes ago

  @PreferToRemain What’s wrong with Videotron? Even there phone lines are down

• 
  Pepe Chavez (@jchavech) reported 28 minutes ago

  @Videotron Internet is gone here at terrebonne, your technical support lines are out too!? Are you guys having mayor issues? What’s your ETA to restore the service?