Vidéotron Outage Report in Beaconsfield, Montréal, Quebec

Problems in the last 24 hours in Beaconsfield, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaconsfield, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (60%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (7%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Beaconsfield, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, and Pointe-Claire.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	16 days ago
Laval	TV	17 days ago
Mercier	Internet	17 days ago
Laval	Wi-fi	22 days ago
Vaudreuil-Dorion	Internet	30 days ago
Dollard-Des Ormeaux	TV	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Beaconsfield, Quebec

Latest outage, problems and issue reports in Beaconsfield and nearby locations:

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 1 minute ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 6 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 13 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Tom (@dirtydinarzo) reported 20 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Marc La Fontaine (@mac_lafon) reported 22 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  mohan eappen (@mohaneappen) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  summer the fighter (@SummerrWoodss) reported 33 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 34 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Priesh Mistry (@TheMistryUK) reported 37 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Badr S. Masri (@badrmasri) reported 37 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 40 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Joseph Valenti (@BrokrBindr) reported 41 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Fha Gauthier (@voilalasoupe) reported 41 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  courtney (@conicoletti) reported 42 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  lawrence bass (@lbass007) reported 45 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 53 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  SalaUddin (@salauddinshah99) reported 54 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 57 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 60 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Laura Marino (@MetalWifeLife) reported 1 minute ago

  @Jamseyyboi @Videotron Same here! What’s going on, Videotron? We tried chat for help but it disconnected. And phone help is out of business hours!

• 
  Thesadlittlestoner (@sadlilstoner) reported 4 minutes ago

  @Videotron are you guys seriously down again getting as bad as bell

• 
  Sophie #Villain☔️ (@TheRealSophie10) reported 6 minutes ago

  Sorry guys, not sure I can stream today. I am having issues with my PS4 controller. I swear, I think I am jinxed. Last Friday was issues with Videotron's internet. I am so disappointed.

• 
  Lisa Williams (@lwilliams_aero) reported 6 minutes ago

  @Videotron Yooooo guys I need some help here. My account shows a credit of $465 after I accidentally overpaid you in August, and still kept paying monthly anyway. Agent says he sees $75 credit only. My customer centre says $465. Seriously all I want is Helix and ya'll givin me HEADACHES.

• 
  Elliot Shuster (@EllyShuster) reported 8 minutes ago

  @Videotron Please contact me, my internet keeps slowing down at the same time every night. This has become a recurring problem. Why are you throttling? I pay full price. You're not doing me any favors. @Bell Any good offers? I'm ready to switch to a real provider

• 
  Anthony Iannantuoni (@aiannantuoni) reported 11 minutes ago

  @Videotron Services are still down in certain areas of Laval!! Any updates guys?!

• 
  Sonia Ruivo (@SRuivoS) reported 12 minutes ago

  @maximemc @Videotron It's beyond ridiculous. At this rate they're almost as bad as Bell. 🙄

• 
  Stephanie Baron, ABD (@StephanieBaron) reported 13 minutes ago

  I am so happy to pay over 100$ monthly for top internet connection with @Videotron After last Friday's outage, no internet again, so far 45min on hold with their support...

• 
  starrmontee 🌱. 🌈. 😺 (@starrmontee) reported 15 minutes ago

  @Aretho Let me know if you want to switch with our referral code 😼 free month + $5 less + $25 off with referral ! & we weren’t affected by the outage because it isn’t Videotron exactly :P

• 
  Becca (@Becca_No_Re) reported 15 minutes ago

  @Videotron still having issues, have restarted everything multiple times. Prime isn't working, everything else fine. Cannot get through customer support.