Vidéotron Outage Report in Beaconsfield, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Beaconsfield, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Beaconsfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Beaconsfield, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Pierrefonds, Laval, Dorval, Mont-Royal, Vaudreuil-Dorion, Oka, Mercier, Lachine, Châteauguay and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Beaconsfield, Québec
Latest outage, problems and issue reports in Beaconsfield and nearby locations:
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Cee
(@CeeFor) reported
from
Montréal, Québec
@Videotron @DjBlaster Interesting. We’ve dealt with Videotron maybe 3 times as potential customers and every time we’ve had agenda flat out refuse to speak English. Even when we get telemarketing calls, when I say I don’t speak French they just say “ok bye” and hang up. Always a bad experience.
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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ZAZA BADAZZ♒️⭐️🏁
(@loveZaa36) reported
from
Montréal, Québec
Wthhh @Videotron why is my txting not working 😡😡
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Joseph Valenti
(@BrokrBindr) reported
from
Beaconsfield, Québec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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courtney
(@conicoletti) reported
from
Deux-Montagnes, Québec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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JCD35
(@jamesschriss) reported
@Videotron H9R 4M1 still down
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Dante's Inferno
(@DanteInfn) reported
@Videotron So it went from our teams are on the ground working day and night to passing the buck onto Hydro which is at 95% at the moment. Is the management so obtuse? I've never seen a company in this day and age so unaccountable and with a serious lack of transparency. You're a disgrace!
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Sparklepuss
(@Sparklepuss1) reported
@DerekJKilian @Videotron Exactly. How is it me (a customer) has to tell other customers how to get access to a service we are all paying for? 🤔 Why is this not part of their basic messaging?
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Screwhead
(@djScrewhead) reported
@Videotron H3W1W8 came back for 7-8 hours yesterday, but it's back down!
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Derek Kilian
(@DerekJKilian) reported
@Sparklepuss1 @Videotron Issues don’t seem to be with the Helix towers it’s the modems that are not connecting to Vidéotron. Wifi is up and running but no access to internet, so no TV land line, nor land line phone
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Synful
(@synfulosophy) reported
@Videotron You keep saying 90%, but that means nothing when you're the other 10% & you can't get an understanding as to what areas are being worked on next. An outage map similar to HydroQuebec would have been appreciated, but that must have been too hard. How about just naming burroughs?
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Sixman67
(@sixman67) reported
@Videotron H4L1L1 St Laurent , no phone or tv service since Wednesday and power was restored Thursday afternoon. Any idea on resolution?
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Sparklepuss
(@Sparklepuss1) reported
@Videotron Your customer service is TERRIBLE! For Videotron mobile users using their phone as hotspots because their Helix is down:
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carmax
(@carmax74905256) reported
@Videotron I have a hard time believing the 90% figure as I know so many from different areas still out, including myself. You can't get through to support. Wait times are ridiculous. After 34 years of being a loyal customer, I will be switching also.
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TG
(@SBHSNGL) reported
@AzemOfLight @Videotron No one gives a damn about your useless comment