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Vidéotron

Vidéotron Outage Report in Kirkland, Montréal, Quebec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Full Outage Map

Problems in the last 24 hours in Kirkland, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  • 60% Internet (60%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 8% Total Blackout (8%)
  • 4% E-mail (4%)
  • 1% Phone (1%)

Live Outage Map Near Kirkland, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

CityProblem TypeReport Time
Vaudreuil-Dorion E-mail 15 days ago
Laval TV 16 days ago
Mercier Internet 16 days ago
Laval Wi-fi 21 days ago
Vaudreuil-Dorion Internet 29 days ago
Dollard-Des Ormeaux TV 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kirkland, Quebec

Latest outage, problems and issue reports in Kirkland and nearby locations:

  • mac_lafon
    Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Quebec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • LedZepFan1976
    Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported from Châteauguay, Quebec

    @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • BrokrBindr
    Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • TheMistryUK
    Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • mohaneappen
    mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • CdnAvSpotter
    🇨🇦Dean Hoisak🇨🇦 (@CdnAvSpotter) reported

    @JaneMoneypenny @Bell We had nothing but hell dealing with Bell. Home Phone, slow 6 meg DSL internet, three cell phones sharing 6GB, was paying $500 per month. Now with Videotron, minus the home phone, now paying $235 month for 4 cell owned phones with 8GB each, 150 meg unlimited internet.

  • linop67
    Lino Palmieri (@linop67) reported

    @jacktodd46 Jack as much as you hate Bell the corporation their Fibe TV would never make me change to Videotron besides the fact that. I don’t like to give my money to a separatist

  • gladuvincent
    Vince 🐝 (@gladuvincent) reported

    @Videotron Wifi down in Rosemere. When should I expect it to be back up I have schoolwork to hand in 😐

  • ItsCaptainModz
    CAPTAIN (@ItsCaptainModz) reported

    fix your fkn servers @Videotron 😤 Trynna watch UFC 257

  • KarlMorin_
    Karl Morin (@KarlMorin_) reported

    PSA If you are a Videotron ISP customer, I would recommend switching to Ebox I am doing so for all my SMB office clients, here's why:

  • The_Rebel_Heart
    Rebel Heart (@The_Rebel_Heart) reported

    @Videotron We've been having major issues with our internet all weekend. Any update as to when that'll be repaired? Thanks

  • jnoubiraf
    raf (@jnoubiraf) reported

    @Videotron @fatjuicyheart bel can you fix your **** dawg

  • stouph87
    ❄️☃️Stouph☃️❄️ (@stouph87) reported

    @jacktodd46 I used to have a roku but it was slow. We then got an apple tv and it was soooo much faster. Then a 4k tv and another apple tv 4k. You can do anything with that. We have the Videotron 4k terminal that can record 8 shows.

  • RecklessNebz
    Jamar Trayvon Lackson (@RecklessNebz) reported

    @Videotron my @AppleSupport iPhone not even 2 years old and it’s slower than slow. Let me find out you guys are slowing that sh!t on purpose///!

  • Sophiiiiaaaaa_L
    Sophiiaaa (@Sophiiiiaaaaa_L) reported

    It’s absolutely unacceptable that in 2021 @Videotron cannot offer proper internet service. Our internet has been disconnecting continuously since Saturday! 😤😤😤