Vidéotron outages and service status in Kirkland, Quebec

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Vidéotron generated 1 outage signal in the last 24 hours around Kirkland, including 1 direct report.
The most common problems reported in this area mention TV and Phone.
The most recent signal from this area was received May 13, 6:09 PM EDT.

TV (50%)
Phone (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kirkland, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Kirkland	Baseline
May 12, 10:20 PM EDT	0	0	0
May 12, 10:40 PM EDT	0	0	0
May 12, 11:00 PM EDT	0	0	0
May 12, 11:20 PM EDT	0	0	0
May 12, 11:40 PM EDT	0	0	0
May 13, 12:00 AM EDT	0	0	0
May 13, 12:20 AM EDT	0	0	0
May 13, 12:40 AM EDT	0	0	0
May 13, 1:00 AM EDT	0	0	0
May 13, 1:20 AM EDT	0	0	0
May 13, 1:40 AM EDT	0	0	0
May 13, 2:00 AM EDT	0	0	0
May 13, 2:20 AM EDT	0	0	0
May 13, 2:40 AM EDT	0	0	0
May 13, 3:00 AM EDT	0	0	0
May 13, 3:20 AM EDT	0	0	0
May 13, 3:40 AM EDT	0	0	0
May 13, 4:00 AM EDT	0	0	0
May 13, 4:20 AM EDT	0	0	0
May 13, 4:40 AM EDT	0	0	0
May 13, 5:00 AM EDT	0	0	0
May 13, 5:20 AM EDT	0	0	0
May 13, 5:40 AM EDT	0	0	0
May 13, 6:00 AM EDT	0	0	0
May 13, 6:20 AM EDT	0	0	0
May 13, 6:40 AM EDT	0	0	0
May 13, 7:00 AM EDT	0	0	0
May 13, 7:20 AM EDT	0	0	0
May 13, 7:40 AM EDT	0	0	0
May 13, 8:00 AM EDT	0	0	0
May 13, 8:20 AM EDT	0	0	0
May 13, 8:40 AM EDT	0	0	0
May 13, 9:00 AM EDT	0	0	0
May 13, 9:20 AM EDT	0	0	0
May 13, 9:40 AM EDT	0	0	0
May 13, 10:00 AM EDT	0	0	0
May 13, 10:20 AM EDT	0	0	0
May 13, 10:40 AM EDT	0	0	0
May 13, 11:00 AM EDT	0	0	0
May 13, 11:20 AM EDT	0	0	0
May 13, 11:40 AM EDT	0	0	0
May 13, 12:00 PM EDT	0	0	0
May 13, 12:20 PM EDT	0	0	0
May 13, 12:40 PM EDT	0	0	0
May 13, 1:00 PM EDT	0	0	0
May 13, 1:20 PM EDT	0	0	0
May 13, 1:40 PM EDT	0	0	0
May 13, 2:00 PM EDT	0	0	0
May 13, 2:20 PM EDT	0	0	0
May 13, 2:40 PM EDT	0	0	0
May 13, 3:00 PM EDT	0	0	0
May 13, 3:20 PM EDT	0	0	0
May 13, 3:40 PM EDT	0	0	0
May 13, 4:00 PM EDT	0	0	0
May 13, 4:20 PM EDT	0	0	0
May 13, 4:40 PM EDT	0	0	0
May 13, 5:00 PM EDT	0	0	0
May 13, 5:20 PM EDT	0	0	0
May 13, 5:40 PM EDT	0	0	0
May 13, 6:00 PM EDT	0	0	0
May 13, 6:20 PM EDT	0	0	0
May 13, 6:40 PM EDT	0	0	0
May 13, 7:00 PM EDT	0	0	0
May 13, 7:20 PM EDT	0	0	0
May 13, 7:40 PM EDT	0	0	0
May 13, 8:00 PM EDT	0	0	0
May 13, 8:20 PM EDT	0	0	0
May 13, 8:40 PM EDT	0	0	0
May 13, 9:00 PM EDT	0	0	0
May 13, 9:20 PM EDT	0	0	0
May 13, 9:40 PM EDT	0	0	0
May 13, 10:00 PM EDT	0	0	0
May 13, 10:20 PM EDT	0	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kirkland, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, and Kirkland.

City	Problem Type	Report Time
Vaudreuil-Dorion	TV	4 hours ago
Kirkland	Phone	16 days ago
Vaudreuil-Dorion	E-mail	2 months ago
Vaudreuil-Dorion	Internet	2 months ago
Dollard-Des Ormeaux	TV	2 months ago
Pointe-Claire	Internet	2 months ago

Nearby cities with recent reports

Vaudreuil-Dorion

1 recent signals

4 hours ago

Community Discussion

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Vidéotron Issues Reports Near Kirkland, Quebec

Latest outage, problems and issue reports in Kirkland and nearby locations:

🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 35 seconds ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 8 minutes ago from Châteauguay, Quebec
@DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1
Tom (@dirtydinarzo) reported 25 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
courtney (@conicoletti) reported 37 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
Priesh Mistry (@TheMistryUK) reported 41 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
mohan eappen (@mohaneappen) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
summer the fighter (@SummerrWoodss) reported 45 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Joseph Valenti (@BrokrBindr) reported 46 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 49 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

TekSavvy Assistance (@TekSavvyCSR) reported 9 minutes ago
@somecanuckchick @Videotron So sorry to hear this! Please send us a DM with your account info and we'll see how we can help. - JL
🍉 Katz | VGen Artist (@creameowlatte) reported 9 minutes ago
my delulu eyes thought it was oscar piastri posing in front of the giant jeans and there was kookie on the videotron behind them all HELP-
Sean Lloyd (@SeanLloyd93) reported 11 minutes ago
@Videotron just moved and our internet works in one room.... Something needs to be done to fix wifi before we switch back to @Bell
Zohar Bat Sarah 🇨🇦🇮🇱 (@Melinster) reported 12 minutes ago
Anyone else unable to use their phone on @Videotron today? Getting a "not registered on network message". Installed their new Sim card, still not working.
Scale (@alliareault) reported 12 minutes ago
Money isn't even an issue anymore. It's ideology. Vidéotron more than happy to pay my 900$ bill they manufactured when they refused to give me a local phone # & forced me to keep so I could still have internet- They used this bill to disconnect it anyway & openly admitted to denying me router/access to Centrurion Corporative Intrrnet/tv account- the only CRTC authorized internet/tv account at my location- Global 15 minute city Agora in Gatineau. My lease should guarantee me. So what I'm poor I can't survive w/out internet- no one can bit especially me a as a disabled artist! I SIGNED THE LEASE. IT'S TOO LATE. LEASE IS TREATY. I'M SO ANGRY. I've been without internet since Oct 2024
Scale (@alliareault) reported 18 minutes ago
@GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time
PeteyPoPetey (A user) 🇨🇦 #ReleaseTheNames (@peteypopetey) reported 24 minutes ago
Freedom wasn't great for cell phones (lots of complaints online) but since Videotron bought them I expect things to be much better. We switched on phone to Freedom and so far, other than a bumpy setup(*), it's been great. *They put the wrong # in one of the account fields so RCS wouldn't work, couldn't explain how and couldn't fix it until we went two service tiers up. Also twice claimed they sent emails which somehow never arrived.
Commissioner Miner (@fanCRTCProfling) reported 25 minutes ago
Still no #CRTC outage reports from: -Videotron -Rogers -Wholesale/resale (Storm Internet aside) -Freedom mobile (which also couldn't provide french service during the outage).
Black Siri (@ToLoveShay) reported 26 minutes ago
@Videotron The line disconnects after it tells you the hours that it’s open. Ive done it six times. I say I’m a video customer. I provide my phone number then it tells me the customer service line is is closed, provides me the hours that hangs up.
Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 26 minutes ago
please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!