Vidéotron Outage Report in Kirkland, Montréal, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkland, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (71%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirkland, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Pierrefonds, Vaudreuil-Dorion, Laval, Dollard-Des Ormeaux, Châteauguay, Kirkland and Pointe-Claire.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kirkland, Québec
Latest outage, problems and issue reports in Kirkland and nearby locations:
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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summer the fighter
(@SummerrWoodss) reported
from
Dollard-Des Ormeaux, Québec
@Videotron y’all out here having the worst connection and nobody working to help…
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Dan Carnelly
(@dancarnelly) reported
from
Montréal, Québec
So @Videotron tech support no longer 24/7 but now only from 9am? Wow, it’s just like living back in France. Got to take time out of work to get anything done.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Luc Dupont
(@LucDupont) reported
@Tajinder2000 @RogersHelps Same problem with @videotron 😡
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Rick
(@mon4730) reported
@Videotron Not good. All lines are down. 877-512-0911 & 877-477-1752 This is poor customer service!
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sam feigenbaum
(@samfeigenbaum) reported
@Videotron @gaze1998 Where is my service I paid for??
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Jae Epworth
(@JaeEpworth) reported
@Videotron Obviously you are having an outage right now in Gatineau. Pleas communicate with us and let us know what is going on. Don’t ask me to go to your website - I have no internet!
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The Angry Beaver 👩🏾🇨🇦🇺🇲🏳️🌈😷
(@BeeQueenbee60) reported
@Videotron You just charged me $50.00 for overages, after telling the public that you weren't going to, from December 20 to January 3. Plus you shut down my data. Why?!? 💢💢💢💢💢💢💢💢💢
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ken Proulx
(@kenproulx) reported
Just had @Videotron install #helix which they said would not change our service.... lies... now we are being told to pay extra if we want what we had before... what a scam
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Don Duncan
(@1river9) reported
@lesleychestrman @BellMobility Been there, done that... They have the worst customer support. Videotron is actually not bad in that department.
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Erin Steinberg
(@E_84) reported
AND I LOST ALL MY F-ING RECORDINGS!! I am so not happy right now. Videotron you have a very mad customer
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ashley pelton
(@Peltoas85) reported
@Videotron 2hrs on hold, conflicting information from every person I've been passed off to, with zero resolution.. So disappointing.
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Eric prvncher
(@prvncher) reported
@Videotron I’ve had no internet for the last hour in verdun with Helix. Customer service is closed - any word on when it’ll come back online?