Vidéotron Outage Report in Kirkland, Montréal, Quebec

Problems in the last 24 hours in Kirkland, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (5%)
• Phone (2%)

Live Outage Map Near Kirkland, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	15 days ago
Laval	TV	15 days ago
Mercier	Internet	15 days ago
Laval	Wi-fi	20 days ago
Vaudreuil-Dorion	Internet	28 days ago
Dollard-Des Ormeaux	TV	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Kirkland, Quebec

Latest outage, problems and issue reports in Kirkland and nearby locations:

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 1 minute ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Priesh Mistry (@TheMistryUK) reported 3 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  mohan eappen (@mohaneappen) reported 3 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  courtney (@conicoletti) reported 8 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 8 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Averwing Entertainment (@AverwingTTV) reported 13 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  Joseph Valenti (@BrokrBindr) reported 14 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Badr S. Masri (@badrmasri) reported 15 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Fha Gauthier (@voilalasoupe) reported 18 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  summer the fighter (@SummerrWoodss) reported 20 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 21 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  Tom (@dirtydinarzo) reported 22 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 31 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 45 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  lawrence bass (@lbass007) reported 47 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 48 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 54 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  SalaUddin (@salauddinshah99) reported 57 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Marc La Fontaine (@mac_lafon) reported 59 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 59 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philip T. (@Corporate18) reported 4 minutes ago

  @VicFrancalancia @Videotron Seems to be an outage. I am sure they are working on it. They are rarely down.

• 
  Cyn 🚴‍♀️💨 (@Cynister72) reported 5 minutes ago

  Welp, #videotron is down, and it’s down hard. Looks like my work day might be cut short.

• 
  HAPPY NEW YEAR !! (@hutaoble) reported 8 minutes ago

  videotron please fix your wifi problem tabarnak

• 
  Your newest addiction (@CILANTRO_xo) reported 8 minutes ago

  @Corporate18 @ElephantStoneHQ @Videotron It’s a business and they should be prepared for this. Specially in this Covid era where everyone work from home, they rely and trust them, And customer service should at least be available or make a god damn announcement about it. 🤔

• 
  King Karbel (@KingKarbel) reported 10 minutes ago

  @Videotron Everything is down, even you customer service number doesn’t work. What’s going on.

• 
  farnaz (@farnaznaz) reported 12 minutes ago

  @Videotron the worst and least reliable internet service ever !!

• 
  Sebastien Talbot (@talbot_lab) reported 15 minutes ago

  @Videotron cell service and wifi is down........

• 
  Hangry_Beaver (@HangryBeaver1) reported 26 minutes ago

  @Videotron is your network down? Wifi shows I’m connected but both iPhone and MacBook say I’m not connected to the internet. Tried resetting everything and still not working. Tried calling both customer service lines but all I get are busy signals??? Wtf?

• 
  Alberto Sasaki 🇧🇷🏴 (@SasakiAlberto) reported 30 minutes ago

  @Videotron internet not working in Montreal, Ahuntsic area H4N. Can't contact you and can't access your website either. This is a major issue as we are all stuck at home. Any ETA for a resolution?

• 
  Chantale Boivin (@chantale_boivin) reported 31 minutes ago

  @videotron Hello Vidéotron!!! My boyfriend need to work with your crapy internet... What’s you doinnn...??? Cannot even do *611 to reach you either. Horrible service. Anybody out there??