Vidéotron Outage Report in Kirkland, Montréal, Quebec

Problems in the last 24 hours in Kirkland, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Kirkland, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	12 days ago
Laval	TV	13 days ago
Mercier	Internet	13 days ago
Laval	Wi-fi	18 days ago
Vaudreuil-Dorion	Internet	25 days ago
Dollard-Des Ormeaux	TV	26 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Kirkland, Quebec

Latest outage, problems and issue reports in Kirkland and nearby locations:

• 
  Marc La Fontaine (@mac_lafon) reported 43 seconds ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Badr S. Masri (@badrmasri) reported 9 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 9 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 9 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Fha Gauthier (@voilalasoupe) reported 14 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  Joseph Valenti (@BrokrBindr) reported 17 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 18 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Priesh Mistry (@TheMistryUK) reported 21 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Tom (@dirtydinarzo) reported 21 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 25 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  Averwing Entertainment (@AverwingTTV) reported 27 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  SalaUddin (@salauddinshah99) reported 27 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  summer the fighter (@SummerrWoodss) reported 36 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 38 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  mohan eappen (@mohaneappen) reported 39 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  lawrence bass (@lbass007) reported 40 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 40 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  courtney (@conicoletti) reported 42 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 42 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  1st Pick overall!🇨🇦♥️🇺🇦 (@MoyerDwayne) reported 5 minutes ago

  @cfmontreal @Videotron Bassong. The only game where he wasn’t the worst player on the pitch.

• 
  Jean-François Mezei (@jfmezei) reported 5 minutes ago

  @Mark_Goldberg Rogers cellular 302-720 network remained “available” in many areas of the country (such a s montreal) so phones did not fall back to making 911 on Bell/Telus/Videotron/Freedom.

• 
  Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported 6 minutes ago

  @Videotron Yeah I’m on hold for 11 minutes now. Do you guys have an outage? Kinda random how this happens two days after Rogers

• 
  Philippe Boileau 🇲🇶 (@boileaupa) reported 9 minutes ago

  @VivianBercovici Bell also had issues yesterday all afternoon at the very least. Videotron cellular, data and internet worked perfectly. I'm sure that Elon Musk's satellite internet worked fine too. Not sure about Telus

• 
  UpUrShaft (@UpUrShaftOnline) reported 13 minutes ago

  @thevivafrei @theJagmeetSingh @PierrePoilievre Fido belongs to Rogers, and Telus has Koodo. Then there's Bell. Videotron for all intents and purposes is pretty local. All other discount carriers pay to use the Big 3's networks. If their networks go down, so do the little guys, including Virgin.

• 
  Jacksansglace (@Redskins024) reported 13 minutes ago

  @CTVMontreal Can we give all those customer to VIDEOTRON...please

• 
  Kakyssa (@Kakyssa) reported 14 minutes ago

  @InsaneMapleLeaf Damnnnn videotron ftw (though it goes down randomly too sometimes RIP) also you didnt finish your classes for it yet or its something else?

• 
  John Francis 🌻🇨🇦🧡 (@johnefrancis) reported 15 minutes ago

  @CraigShouldice @BrandonAmyot @austzw I have Videotron for mobile, in Barrhaven, it's run off Telus's equipment. Has been very good. Fixed internet is Bell Fibe (Business), can't remember it ever being down in 3y, except for about 1 day of the recent 10 day power outage. No complaint.

• 
  Haris begović 🇨🇦🇧🇦🇭🇷 (@hariskbgvc) reported 20 minutes ago

  Anyone else having issues with #videotron ????? No wifi

• 
  Ryan Wright 🌻💙💛🌻 (@ryanwright) reported 22 minutes ago

  @Mazerall I have cell service back now. For some reason my phone was not on auto selection of carrier and thought “Let’s try Videotron towers!” Which should work in all honesty. We have Roam like Home when away. Why can’t we connect to ANY tower when Rogers is unavailable?