Vidéotron

Vidéotron Outage Report in Kirkland, Montréal, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kirkland, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kirkland, Montréal, Québec 08/23/2025 03:25

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. TV (6%)

    TV (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkland, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Hampstead, Laval, Beaconsfield, Pointe-Claire, Pierrefonds, Dorval, Mont-Royal, Kirkland, Saint-Eustache and Dollard-Des Ormeaux.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Phone
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal E-mail

Community Discussion

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Vidéotron Issues Reports Near Kirkland, Québec

Latest outage, problems and issue reports in Kirkland and nearby locations:

  • sumtimw0ng Khai. 💉💉 💉 😷 (@sumtimw0ng) reported from Montréal, Québec

    Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

  • mac_lafon Marc La Fontaine (@mac_lafon) reported from Vaudreuil-Dorion, Québec

    @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • phosfiend Richard E Flanagan (@phosfiend) reported from Montréal, Québec

    @Videotron internet seems to be down for folks in Hudson/St lazare

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

  • CoolopolisMTL Kristian Gravenor (@CoolopolisMTL) reported from Montréal, Québec

    @videotron no internet here at my home in NDG. Please fix

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

  • SeanLloyd93 Sean Lloyd (@SeanLloyd93) reported from Montréal, Québec

    @Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

  • bunnyette Beth W (@bunnyette) reported from Montréal, Québec

    @Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    @Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

  • zerojay Jaaaaaayyyyy (@zerojay) reported from Montréal, Québec

    2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • mohaneappen mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Québec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • mlutteral martin lutteral 🇨🇦 (@mlutteral) reported from Montréal, Québec

    @Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • HurzMd Popper (@HurzMd) reported

    Is @Videotron down in the St Henri area? I've been waiting for an hour and is still out of service

  • Mart_Madzaw MartinV (@Mart_Madzaw) reported

    @HabsOnReddit I was able to watch them all. For some unknown reason, I never get blackouts from sportsnet. (Gatineau, Qc, Videotron)..

  • TheXXIstCentury Holiday Pixel 🟩 (@TheXXIstCentury) reported

    @slimyswampghost man this sucks. Everyone in Canada had cool video stores and i had "Superclub Videotron" where you could buy cable boxes and rent movies and games. kinda wild how the TV people were ALSO in the market of giving alternatives to TV though.

  • apukwa @apukwa@mstdn.ca (Scott M.) (@apukwa) reported

    @Bryson_M What's exciting to me is the possibility that Videotron may be willing to get into the Quad play territory. Dunno if they're thinking of using 5G small cell, or becoming a national TPIA provider with an OTT solution. But that would be a game changer.

  • savage_sultin Tim moe ⚡️🦈 (@savage_sultin) reported

    @PHNX_Coyotes Embarrassing is an understatement. The Videotron Centre has lots of space @AZCoyotesPR the @NHL would never allow this in Canada especially if it was one of the poorest teams

  • YanniCrypto ♟YANNI 👽 (@YanniCrypto) reported

    @MetaLemonTweet @Tripp_inVeve @ChrisCoffeeEth Fair enough. I see. Your ms speed actually is bad and you still managed to get one. 👏🏼I just came back to Canada and I’m debating which internet provider to get. Do you have any to recommend as the best speed wise? I was thinking to go with videotron

  • jfmezei Jean-François Mezei (@jfmezei) reported

    @Bryson_M The problem is that promises were made to the 2007 class of new entrants (of which only Videotron and Eastlink remain ( Wind was sold so not sure original promises still binding). Govt agreed to shield them from new competition.

  • CIK_Telecom CIK Telecom (@CIK_Telecom) reported

    @outagelive We regret to inform you that there is an outage going on in QC area using Videotron Network.

  • LazerothYT Ovail Laz (@LazerothYT) reported

    @xOrbxtal @Videotron That is terrible

  • smoothenXIX to *** in the sink or sink in the *** 🧐 (@smoothenXIX) reported

    Looking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage