Vidéotron Outage Report in Kirkland, Montréal, Québec
No problems detected
If you are having issues, please submit a report below.
Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkland, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
TV (9%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Kirkland, Montréal, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire and Boisbriand.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Wi-fi | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Kirkland, Québec
Latest outage, problems and issue reports in Kirkland and nearby locations:
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
-
Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
-
Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
-
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
-
SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
-
Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
-
Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
-
M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
-
Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
-
Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
-
Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
-
sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
-
lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
-
m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
-
khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
-
Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
-
dllongang
(@dillonDD01) reported
@PrimusHelps Still down since 9:40 in Montreal (through Videotron)
-
Steve Faguy
(@fagstein) reported
@TheGraceful_1 If you’re tuned to CBS and you’re getting programming that CBS isn’t broadcasting, then it shouldn’t be substituted, and that’s a problem with Videotron.
-
G.I Joe
(@HjRock) reported
@Videotron @BenoitVerreaul4 Acanac is down in Quebec
-
Rose 🦸♀️🌹
(@Alterra_Rose) reported
@Videotron Have not been able to access the Customer Centre website for about 2 hours now. Also, my Illico box is telling me it can't update because the network is not available. I unplugged it & plugged it back in, but still gives the same message. Are they related problems?
-
Mohamad Makhlouf
(@MohamadMakhlouf) reported
@shelly_at_work @Videotron @bridak70 Still down in DDO
-
Dharminder Moudgil
(@MoudgilD) reported
@Distributel What caused full province to go off, not sure if videotron is completely down which is impacting. Any more info would be appreciated
-
Dwayne Winseck
(@mediamorphis) reported
@TraceyLauriault service providers had to meet, like disclosing data to regulators, law enforcement, courts & public health authority under well-specified conditions. Rather than Telus (and other carriers, eg. Bell, Rogers, Videotron, etc.) selling data to PHAC perhaps its public obligation as 6/
-
Kevin Shum-Lok
(@KyofuGames) reported
@fizz_ca Any internet outage at the moment? I've unplugged/replugged, reset to factory and checked the coaxial cable with no success. Sounds like alot of ppl with videotron are seeing outages today.
-
Helen Forbes
(@forhpm) reported
@CBCMontreal why no mention of the fact that videotron has a massive outage now? Tv, internet, I’m guessing phone too, out in Ile Perrot, Pincourt, NDIP, and DDO that I know of. Since THIS MORNING. No reporting of this all day!
-
Fonze
(@fonzeeys) reported
Hey @videotron what’s up wrong with your « 5G » network #videotron Even on LTE I have no access to the internet I need to tether off my #bell phone