Vidéotron

Vidéotron Outage Report in Kirkland, Montréal, Québec

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The latest reports from users having issues in Kirkland come from postal codes H9J.

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Kirkland, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Kirkland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Kirkland, Montréal, Québec 05/29/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (6%)

    TV (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Kirkland, Montréal, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Pointe-Claire, Boisbriand, LaSalle, Vaudreuil-Dorion, Kirkland, Laval, Pierrefonds, Châteauguay, Saint-Joseph-du-Lac, Lachine and Dollard-Des Ormeaux.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet

Community Discussion

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Vidéotron Issues Reports Near Kirkland, Québec

Latest outage, problems and issue reports in Kirkland and nearby locations:

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • vladcatrinescu Vlad Catrinescu (@vladcatrinescu) reported

    @Videotron So found a forum, and was able to switch from AT&T to TMobile and it works for now. But apparently it will stop working in July - luckily my videotron contract stops before so I can switch Networks. Too bad you guys became a joke network with no more US partners.

  • PierreBiaz PierreB (@PierreBiaz) reported

    @MissSeverine18 @mtl_beh @Videotron It’s a shame, 1 day long to fix something some ******* expensive

  • sbg4evr sbg4evr (@sbg4evr) reported

    @Videotron so no service now on telephone and internet? All I have is cell service 🤬

  • InternetLimited Ai Communications (@InternetLimited) reported

    The Big 5 Canadian Internet Service Providers (ISPs) (Bell, Rogers, Telus, Shaw, and Quebecor (Videotron)) receive 73.3% of the market’s revenues and charge higher prices due to a lack of competition. #Competition #internet

  • ariaofserenity Aria 🐾 (@ariaofserenity) reported

    @Zyltis dont worry, I work in IT so I know my way around things, I just find it annoying that I need to login on the website to setup port forward which should be done locally >_> We switched to videotron recently and this router's a massive downgrade. Cant even set a custom dhcp client

  • greedisnotbad1 greedisnotbad (@greedisnotbad1) reported

    @Valkyrie_Bubble @Videotron @elonmusk SORRY TO BOTHER YOU SO EARLY ON A SATURDAY, BUT CAN YOU PLEASE CONSIDER GIVING US TRUE/RELIABLE INTERNET SERVICE HERE IN MONTREAL? 🙏

  • FightForeverMTL Marie but screaming in Québécois (@FightForeverMTL) reported

    Calling my mom's internet service provider like "hello she died" Happy Monday to that specific Videotron employee I guess

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Québec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • Valkyrie_Bubble Valkyrie (@Valkyrie_Bubble) reported

    @Videotron For not just Videotron but the others as well, it seems like the ETA to restore the Internet service is 3h30 PM today. Looks like we'll hit the 24 hour no service mark.

  • HowYouDrouin92 HowYouDrouin92 (@HowYouDrouin92) reported

    @1967_losers @Videotron Amd you never bought any other extras right?