Vidéotron Outage Report in L'Île-Perrot, Montérégie, Québec

@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

Hm, Videotron Internet is unstable tonight...

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@Videotron Service internet.

@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

Anyone else having @Videotron internet issues?

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@Videotron has the worst customer service.

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

When Videotron calls you to solve your problems, but actually doesn't lmao.

@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

@MikeSidel @Videotron Sucks

I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

Fix this **** Now !! @Videotron #enjeuxmajeurs

@Videotron Any idea when internet service for NDIP will resume?

@Videotron Hard to believe! Unless your neglecting Ahuntsic? Total blackout in this area, been 3 days now! No access to landline for the last 72 hours is beyond shameful! Especially for your elderly clients.

@Videotron No service in Hull

@videotron Anyone managed to quickly switch service to another internet provider? Unfortunately, I can't afford to wait any longer, lots of work to do. Any tips from anyone who managed to switch successfully? Thanks 🙏

@Videotron My Internet is back but keeps going down.

@Videotron You don't answer customer phone support, you don't answer tweets, we are still experiencing internet issues. How can you make an outrageous claim of 80% ? Give us an estimate of when this is expected to be resolved, people work from home and require these services!

@FreedomMobile so, now that you sold out - yet again - what will happen to our rate plans etc.? Will @Videotron use lube, when they take over our service etc? Will we get a choice on plans etc? We the users of #FreedomMobile need answers.

@Videotron No service in Longueuil !

@HadiElBach58110 @Videotron Wow that’s crazy !!! They should give u the whole month free for such bad service

@Videotron Still waiting for my internet service to be back after 4 days now in Gatineau Quebec!!! Get on it pls