Vidéotron Outage Report in Pierrefonds, Montréal, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Pierrefonds, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	15 days ago
Laval	TV	16 days ago
Mercier	Internet	16 days ago
Laval	Wi-fi	21 days ago
Vaudreuil-Dorion	Internet	28 days ago
Dollard-Des Ormeaux	TV	29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Pierrefonds, Quebec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

• 
  Tom (@dirtydinarzo) reported 35 seconds ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Priesh Mistry (@TheMistryUK) reported 7 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 12 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 14 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Marc La Fontaine (@mac_lafon) reported 15 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 17 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  mohan eappen (@mohaneappen) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  courtney (@conicoletti) reported 25 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Badr S. Masri (@badrmasri) reported 26 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 29 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Joseph Valenti (@BrokrBindr) reported 30 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  lawrence bass (@lbass007) reported 34 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 34 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  summer the fighter (@SummerrWoodss) reported 41 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Fha Gauthier (@voilalasoupe) reported 42 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  SalaUddin (@salauddinshah99) reported 43 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Averwing Entertainment (@AverwingTTV) reported 48 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 51 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 52 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Massicotte 🌎 (@CrazyDanmas) reported 56 seconds ago

  @Videotron I finally solved the problem of HELIX, all I needed was a hammer.

• 
  Marasenna Couture (@FredoLaMarmotte) reported 2 minutes ago

  @Videotron internet isn't working properly even after I restarted the Helix Gateway. The internet is unstable with Wifi and the cable internet is simply not connecting.

• 
  Juliana C 🏳️‍🌈 (@juycer) reported 2 minutes ago from Longueuil, Quebec

  Besides providing a service with a speed way lower than I hired, @Videotron now is not working at all. I guess it’s time to change.

• 
  Kristian Gravenor (@CoolopolisMTL) reported 3 minutes ago from Montréal, Quebec

  @videotron no internet here at my home in NDG. Please fix

• 
  Chuck (@chuckfromcanada) reported 3 minutes ago

  @Videotron is internet down in Chateauguay?

• 
  Yanche (@seventrynews) reported 5 minutes ago

  @FredoLaMarmotte @Videotron I've the same issue, minus the Helix.

• 
  Chuck (@chuckfromcanada) reported 5 minutes ago

  @Videotron why is my wifi down again!!! 2nd time today trying to work from home.

• 
  Luis V (@Luis26HV) reported 11 minutes ago

  @videotron no wifi on my modem since 10 am at my home in NDG. Ive talked with support two times and they didn’t solve it 😡

• 
  Gaël 🇨🇦🏳️‍🌈 (@gaelnantel) reported 12 minutes ago

  @MobileSyrup I’m with @Videotron on a win back plan, coverage is excellent and customer service is beyond reproach!

• 
  Mark (@ReaperClose) reported 16 minutes ago

  @Videotron my service has been down all day in Laval. What’s going on