Vidéotron outages and service status in Pierrefonds, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

Vidéotron signals over the past 24 hours, with local activity from Pierrefonds, Quebec and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Pierrefonds, Quebec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

• 
  mohan eappen (@mohaneappen) reported 4 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  Fha Gauthier (@voilalasoupe) reported 6 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  courtney (@conicoletti) reported 13 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  Averwing Entertainment (@AverwingTTV) reported 17 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 20 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  lawrence bass (@lbass007) reported 20 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 22 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 28 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  SalaUddin (@salauddinshah99) reported 28 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

• 
  Badr S. Masri (@badrmasri) reported 31 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  summer the fighter (@SummerrWoodss) reported 31 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Joseph Valenti (@BrokrBindr) reported 34 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  Tom (@dirtydinarzo) reported 37 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  Priesh Mistry (@TheMistryUK) reported 42 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 43 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Marc La Fontaine (@mac_lafon) reported 49 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 50 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 51 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 59 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 60 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kamelia (@money_pulasi) reported 6 minutes ago

  **** soft launching, Imma buy all the ******* banner, all the advertisement, all the videotron this ******* country. Everybody needs to know.

• 
  Avanos 🇨🇦⚜️ (@Avanosss) reported 7 minutes ago

  @PapiDitzyHarpy @GinoHard_ The language barrier is a pretty weak argument! In Quebec, we’re practically all bilingual and the Montreal Canadiens don’t seem to have any problem! Yes, the market is small, but at least the Videotron Centre would be full for every game!

• 
  Andrew Cameron (@Ott_Andrew_Cam) reported 7 minutes ago

  @Darrenthiel2 @jodyvance @TELUS The main issue of course is the Triopoly in Canada (plus Videotron a bit) and the excuse of "expensive to service vast Canadian geography." 50% truth. But the main reason is the lack of sufficient competition.

• 
  Scale (@alliareault) reported 7 minutes ago

  @GTADC1 @DavidLepofsky @TheAgenda Help. Agora 15 min city Monopoly Vidéotron Centurion landlords not defending their deal- Tribunal Administratif du Logement ruling unauthorized by CTRC refused to give me local # moved to Gatineau No internet in lease incl in rent! Livelihood need I broke my neck Artist Need time

• 
  Morin (@MorinLoL1) reported 17 minutes ago

  @drewlevin IDK if you are able to put me in contact with the right person, but there has been a disconnection problem with all Videotron (Internet provider) users in Quebec, Canada since last patch... We randomly DC for 30 seconds literally every game/few times a game. Only LOL.

• 
  Crypta Sussurro (@VoxMysterii) reported 19 minutes ago

  @Videotron down for anybody else ?

• 
  Some might say… (@paulbeit) reported 20 minutes ago

  @Critter_Paths @RebelNewsOnline Oh gosh…ya…I’ve been doing this for 30 years…building switching centers, to central offices/and now Data Centers and supporting/installing/upgrading/planning/budgeting/building these projects and all the “wires” on poles, towers and in holes - all over 🇨🇦. Built networks for Bell, Roger’s, Telus, Cogeco, Videotron, Eastlink, SaskTel, NRBN, NFTC, C3Telecon, Sogetel……I can go on. Here is the scoop on Data Centers. Yes, DC’s take a ton of energy in the form of electricity and some “do” water. Not all are built the same. For context a simple (small) 50,000 square foot DC - can provide service to approximately 30M people globally again on today’s AI standards. This DC, again for example, can create over 3 to 7m in tax revenue per year for any community (and way more for the feds could get some DST from the 🌎. So this DC, for context, sits in a Dollar Store size building……and delivers a huge boost to the locals….to build that they employed over 200 part time and now hire 50 people to manage it daily…the 200 that built this, build the next - a team a crew, and they get way more $ after every gig….talk to me….I fly around talking about this. I think we have a better job to do in communicating the overall business, environment, economic, and social aspects of them….I have work to do….but Canada is cold, has a ton of land, resources, and a ton of access to global fiber connectivity. If not, I’ll install it with all my friends 👍🇨🇦👍

• 
  Winter (it/that) 🇸🇰🇨🇦🇺🇸 (@WinterBourneTO) reported 22 minutes ago

  please & spank youuu @FreedomMobile🧡 @Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. Thats evident in ur plan prices which have gone up but DAMINT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!

• 
  Colin Wilson (@Wilson13Ca) reported 23 minutes ago

  @cd_lmh @psac_afpc Why would u want the same ******* u can't stand dealing with when u call Rogers/bell/Videotron etc..... To now be the ******* you have to deal with when ur trying to get ur passport or deal with taxes etc

• 
  Gerv (@Gervcomo) reported 24 minutes ago

  @LucDupont @Videotron Same today, i've noticed this a few times recently, never happened before, i'd say since last fall. One of the few reasons i keep cable. They better fix the problem or i'll subscribe online and cut this cable....finally !