Vidéotron Outage Report in Pierrefonds, Montréal, Quebec

Problems in the last 24 hours in Pierrefonds, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pierrefonds, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

• Internet (59%)
• Wi-fi (18%)
• TV (9%)
• Total Blackout (8%)
• E-mail (4%)
• Phone (1%)

Live Outage Map Near Pierrefonds, Quebec

The most recent Vidéotron outage reports came from the following cities: Vaudreuil-Dorion, Laval, Mercier, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

City	Problem Type	Report Time
Vaudreuil-Dorion	E-mail	15 days ago
Laval	TV	15 days ago
Mercier	Internet	15 days ago
Laval	Wi-fi	20 days ago
Vaudreuil-Dorion	Internet	28 days ago
Dollard-Des Ormeaux	TV	28 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Vidéotron Issues Reports Near Pierrefonds, Quebec

Latest outage, problems and issue reports in Pierrefonds and nearby locations:

• 
  Joseph Valenti (@BrokrBindr) reported 3 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

• 
  courtney (@conicoletti) reported 8 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  lawrence bass (@lbass007) reported 12 minutes ago from Laval, Quebec

  @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 13 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  Badr S. Masri (@badrmasri) reported 17 minutes ago from Laval, Quebec

  @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

• 
  Priesh Mistry (@TheMistryUK) reported 22 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  Marc La Fontaine (@mac_lafon) reported 30 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 31 minutes ago from Laval, Quebec

  Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

• 
  Matt Britton 🍉🇵🇸 1-1 (@LedZepFan1976) reported 36 minutes ago from Châteauguay, Quebec

  @DarrenWHaynes @HILITINGHOCKEY @TrentDavies69 I have all the sportsnet channels on videotron ($15/month for them all). Watched the game last night on SNE, and had access to it on the other Snet channels too of course I turned it off in the 3rd when they were down 4-1 in the 3rd but still. Haven't missed a game since R1 G1

• 
  Fha Gauthier (@voilalasoupe) reported 37 minutes ago from Laval, Quebec

  Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 38 minutes ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Averwing Entertainment (@AverwingTTV) reported 38 minutes ago from Mont-Royal, Quebec

  @Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 39 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 41 minutes ago from Renaud, Quebec

  If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

• 
  Miss McSilly | Montréal, Qc (@MissMcSilly) reported 42 minutes ago from Renaud, Quebec

  If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

• 
  summer the fighter (@SummerrWoodss) reported 45 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  mohan eappen (@mohaneappen) reported 46 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  HowYouDrouin92 (@HowYouDrouin92) reported 47 minutes ago from Laval, Quebec

  @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

• 
  Tom (@dirtydinarzo) reported 52 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  SalaUddin (@salauddinshah99) reported 57 minutes ago from Laval, Quebec

  @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anna "Legacy Archaeologist" Filina (@afilina) reported 10 minutes ago

  And then @Videotron reached out to me only to continue ignoring my DMs. This is the 5th rep today that doesn't help me.

• 
  Sora Murasaki (@Gapaxevotich) reported 10 minutes ago

  @Videotron Seems the service came back 10 min after I tweeted, tanks for the help :)

• 
  Sabrina (@sabrinapros) reported 19 minutes ago

  Explain to me WHY, despite turning off cellular data for all but 3 emergency apps, I HAVE SOMEHOW GONE OVER MY DATA AGAIN NOT EVEN HALF WAY INTO THE MONTH?! @Videotron fees are ridiculous and I am sick of it

• 
  Arnold L. (@ArnoldL1969) reported 21 minutes ago

  At least I got to see the winning shot in ot by the Habs. Been having problems with videotron.

• 
  Flott (@Flott_ttv) reported 22 minutes ago

  @Videotron "Jun 3 10:29:36 kernel: eth4 (Int switch port: 4) (Logical Port: 4) (phyId: c) Link DOWN. Jun 3 10:29:41 WAN Connection: ISP's DHCP did not function properly. Jun 3 10:29:46 WAN Connection: WAN(0) link down." Log de coupure internet... 2x hier, 3x ajd

• 
  Sora Murasaki (@Gapaxevotich) reported 23 minutes ago

  @Videotron is the network down or is it my modem?

• 
  Anna "Legacy Archaeologist" Filina (@afilina) reported 23 minutes ago

  @Videotron I'm very dissatisfied with the customer support you just provided.

• 
  AG (@factspolitics_) reported 28 minutes ago

  @Videotron Whatver you do, avoid Vidéotron at all costs. They’re the absolute worst organization that I’ve ever dealt with. It’s 10:30 PM, and their customer service and technical support lines are closed. I currently have no internet (using data from cell). Unreal.

• 
  💰 ฿ ☈ € € ☡ ¥ヅ (@citykidbreezy1) reported 29 minutes ago

  Mannn **** @Bell @Videotron is 10000x Better

• 
  tyas 티야스 (@ljnzcl) reported 34 minutes ago

  Disclaimer: I was very nervous as this was my first fansign ever. I could’ve used a better wordings and say videotron instead of billboard (or maybe it was the same thing?😭 help). I hope I conveyed all the love that I could give him through this.