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Vidéotron

Vidéotron outages and service status in Saint-Eustache, Quebec

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Full Outage Map
  • Vidéotron generated 0 outage signals in the last 24 hours around Saint-Eustache, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and TV.
  • 50% Wi-fi (50%)
  • 50% TV (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Eustache, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Eustache, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint-Eustache, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, Dollard-Des Ormeaux, Pointe-Claire, and Boisbriand.

CityProblem TypeReport Time
Laval TV 24 days ago
Laval Wi-fi 30 days ago
Dollard-Des Ormeaux TV 1 month ago
Pointe-Claire Internet 1 month ago
Dollard-Des Ormeaux Wi-fi 2 months ago
Boisbriand Internet 2 months ago

Community Discussion

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Vidéotron Issues Reports Near Saint-Eustache, Quebec

Latest outage, problems and issue reports in Saint-Eustache and nearby locations:

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    @Videotron has the worst customer service.

  • mohaneappen
    mohan eappen (@mohaneappen) reported from Dollard-Des Ormeaux, Quebec

    @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

  • MissMcSilly
    Miss McSilly | Montréal, Qc (@MissMcSilly) reported from Renaud, Quebec

    If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • BrokrBindr
    Joseph Valenti (@BrokrBindr) reported from Beaconsfield, Quebec

    @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

  • voilalasoupe
    Fha Gauthier (@voilalasoupe) reported from Laval, Quebec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • piccologang
    🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Quebec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • SummerrWoodss
    summer the fighter (@SummerrWoodss) reported from Dollard-Des Ormeaux, Quebec

    @Videotron y’all out here having the worst connection and nobody working to help…

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    @Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

  • salauddinshah99
    SalaUddin (@salauddinshah99) reported from Laval, Quebec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • badrmasri
    Badr S. Masri (@badrmasri) reported from Laval, Quebec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • HowYouDrouin92
    HowYouDrouin92 (@HowYouDrouin92) reported from Laval, Quebec

    Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

  • conicoletti
    courtney (@conicoletti) reported from Deux-Montagnes, Quebec

    @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

  • togobap
    🧐 (@togobap) reported from Mirabel, Quebec

    @Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads

  • TheMistryUK
    Priesh Mistry (@TheMistryUK) reported from Dorval, Quebec

    @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

  • dirtydinarzo
    Tom (@dirtydinarzo) reported from Kirkland, Quebec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • lbass007
    lawrence bass (@lbass007) reported from Laval, Quebec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • clogicca
    Steven (@clogicca) reported

    @SBHSNGL @Videotron duh .. EVERY ape pays for it .. doesn't change the fact that attitude doesn't fix anything

  • MTLDaniel
    Daniel (@MTLDaniel) reported

    @Videotron city crews put my neighbor's cable on my property. he told me you're only showing up in two weeks to reconnect the service...does that mean it will be hanging from the post and hanging down onto my front lawn for that long?

  • alxclrk
    Alex Clark (@alxclrk) reported

    I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.

  • johnmeloche
    John Meloche (@johnmeloche) reported

    @Videotron you guys having issues?

  • livingdead360
    livingdead360 (@livingdead360) reported

    @Videotron when is internet service going to be fixed in Laval H7V region??? Its been cutting in and out since Friday night!!

  • InsaneLawsane
    Marc Lawsane (@InsaneLawsane) reported

    @Videotron once again no service!?!?

  • jesshabs
    J (@jesshabs) reported

    Is anyone else having issues with Videotron home internet? For a few days now I've been losing internet connection multiple times a day for 20-30 minutes at a time.. @Videotron

  • fagstein
    Steve Faguy (@fagstein) reported

    4. Allowing vertical integration: The cable companies bought the TV networks, and the CRTC thought this would help give them bigger pockets. Bell bought CTV (and later V/Noovo), Shaw bought Global, Rogers bought Citytv, Videotron bought TVA. But it didn't help the balance sheet.

  • fanCRTCProfling
    Commissioner Miner (@fanCRTCProfling) reported

    There are still no #CRTC outage reports from the ice storm that knocked comm's out for: -Videotron -Rogers -Freedom (which also negated French service during the outage) -Flanker brands -Resellers/wholesalers (Storm Internet aside)

  • MTLDaniel
    Daniel (@MTLDaniel) reported

    @lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.