Vidéotron Outage Report in Saint-Eustache, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Saint-Eustache, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Eustache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (72%)
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Wi-fi (11%)
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TV (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (1%)
Live Outage Map Near Saint-Eustache, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Blainville, Laval, Vaudreuil-Dorion, Dorval and Pierrefonds.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Total Blackout | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Montréal |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Saint-Eustache, Québec
Latest outage, problems and issue reports in Saint-Eustache and nearby locations:
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lawrence bass
(@lbass007) reported
from
Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@Videotron is service down? No Helix, no tv or internet access
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Fha Gauthier
(@voilalasoupe) reported
from
Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Felipe PJ
(@fjvost) reported
from
Montréal, Québec
Anybody else out of wifi internet? Seems to be an issue with @Videotron and @BellMediaPR on the east coast... #internetdown
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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🧐
(@togobap) reported
from
Mirabel, Québec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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God Is Not Great
(@no_god_is_great) reported
@LiRong201909 @Videotron You should just leave it, google's is more reliable. If you still want to go back, where you put in 8.8.8.8, right beside it , drop down menu, pick "Obtained from ISP", for dns server
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Janine Bertolo (she/her)
(@JanineBertolo) reported
@Videotron @NoLore Totally knocked off line here in Gatineau, 2 of us wfh. I texted a friend who looked up the Videtron support phone number for me. No answer, automatic hang up and busy signal. How hard would it be for a telecomms giant to record an automated message letting ppl know what's up?
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ashy
(@HausOfAshleyy) reported
@Videotron hello??? Answer please? Going on like 22 hours no internet! The wifi signal shows up now but still no internet connection. This is BS.
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ashy
(@HausOfAshleyy) reported
@Videotron I’m on an endless hold currently trying to speak to someone, can you just answer me here? My internet has been down for like 20 hours, I need to do my school work!!! I’m in Montreal (NDG), when will it gr back???
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ashy
(@HausOfAshleyy) reported
@Videotron Modem and router. Obviously tried the standard unplugging and resetting many times during the last 20 hours. Trying to change my DNS server to the Google one and not working either. At a loss and need my schoolwork.
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ku
(@l0gicku) reported
Today one of the major Internet providers in Quebec (Videotron) had a DNS outage, so a bunch of my class Zoomed in from their phones. Prof said we were going to have a short test as planned, but we could dip after because data is expensive. That's class-conscious pedagogy! #UQAM
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Daniel
(@MTLDaniel) reported
@Videotron @NoLore To be fair, it took you guys about 30-40 minutes to post about the outage here on Twitter and your phone lines seemed not to work either...Several people I know kept calling and said the line was busy.
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John Burgess
(@Eagle_Terrace) reported
@mihou @Videotron Exactly what I was thinking as I browsed this to see what problem was
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onein7.6billions
(@ONEIN7BI) reported
@SugoiDekai2020 @CBergstaller @Videotron Still was shot amd created problems Answer they still gonna charge me if I used my internet phone
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Sébastien Leclerc
(@sle118) reported
@StinkyStonkster @Videotron Go ahead and do that. Bell service sucks all the time. Good luck