Vidéotron outages and service status in Saint-Eustache, Quebec

No problems detected

If you are having issues, please submit a report below.

Vidéotron generated 0 outage signals in the last 24 hours around Saint-Eustache, including 0 direct reports.
The most common problems reported in this area mention Internet and Phone.

Internet (50%)
Phone (50%)

Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Eustache, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Eustache, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 19, 7:40 AM EDT	0	0
May 19, 8:00 AM EDT	0	0
May 19, 8:20 AM EDT	0	0
May 19, 8:40 AM EDT	0	0
May 19, 9:00 AM EDT	0	0
May 19, 9:20 AM EDT	0	0
May 19, 9:40 AM EDT	0	0
May 19, 10:00 AM EDT	0	0
May 19, 10:20 AM EDT	0	0
May 19, 10:40 AM EDT	0	0
May 19, 11:00 AM EDT	0	0
May 19, 11:20 AM EDT	0	0
May 19, 11:40 AM EDT	0	0
May 19, 12:00 PM EDT	0	0
May 19, 12:20 PM EDT	0	0
May 19, 12:40 PM EDT	0	0
May 19, 1:00 PM EDT	0	0
May 19, 1:20 PM EDT	0	0
May 19, 1:40 PM EDT	0	0
May 19, 2:00 PM EDT	0	0
May 19, 2:20 PM EDT	0	0
May 19, 2:40 PM EDT	0	0
May 19, 3:00 PM EDT	0	0
May 19, 3:20 PM EDT	0	0
May 19, 3:40 PM EDT	0	0
May 19, 4:00 PM EDT	0	0
May 19, 4:20 PM EDT	0	0
May 19, 4:40 PM EDT	0	0
May 19, 5:00 PM EDT	0	0
May 19, 5:20 PM EDT	0	0
May 19, 5:40 PM EDT	0	0
May 19, 6:00 PM EDT	0	0
May 19, 6:20 PM EDT	0	0
May 19, 6:40 PM EDT	0	0
May 19, 7:00 PM EDT	0	0
May 19, 7:20 PM EDT	0	0
May 19, 7:40 PM EDT	0	0
May 19, 8:00 PM EDT	0	0
May 19, 8:20 PM EDT	0	0
May 19, 8:40 PM EDT	0	0
May 19, 9:00 PM EDT	0	0
May 19, 9:20 PM EDT	0	0
May 19, 9:40 PM EDT	0	0
May 19, 10:00 PM EDT	0	0
May 19, 10:20 PM EDT	0	0
May 19, 10:40 PM EDT	0	0
May 19, 11:00 PM EDT	0	0
May 19, 11:20 PM EDT	0	0
May 19, 11:40 PM EDT	0	0
May 20, 12:00 AM EDT	0	0
May 20, 12:20 AM EDT	0	0
May 20, 12:40 AM EDT	0	0
May 20, 1:00 AM EDT	0	0
May 20, 1:20 AM EDT	0	0
May 20, 1:40 AM EDT	0	0
May 20, 2:00 AM EDT	0	0
May 20, 2:20 AM EDT	0	0
May 20, 2:40 AM EDT	0	0
May 20, 3:00 AM EDT	0	0
May 20, 3:20 AM EDT	0	0
May 20, 3:40 AM EDT	0	0
May 20, 4:00 AM EDT	0	0
May 20, 4:20 AM EDT	0	0
May 20, 4:40 AM EDT	0	0
May 20, 5:00 AM EDT	0	0
May 20, 5:20 AM EDT	0	0
May 20, 5:40 AM EDT	0	0
May 20, 6:00 AM EDT	0	0
May 20, 6:20 AM EDT	0	0
May 20, 6:40 AM EDT	0	0
May 20, 7:00 AM EDT	0	0
May 20, 7:20 AM EDT	0	0
May 20, 7:40 AM EDT	0	0

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Saint-Eustache, Quebec

The most recent Vidéotron outage reports came from the following cities: Laval, and Kirkland.

City	Problem Type	Report Time
Laval	Internet	18 days ago
Kirkland	Phone	23 days ago
Laval	TV	2 months ago
Laval	Wi-fi	2 months ago
Dollard-Des Ormeaux	TV	3 months ago
Pointe-Claire	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Eustache, Quebec

Latest outage, problems and issue reports in Saint-Eustache and nearby locations:

Miss McSilly | Montréal, Qc (@MissMcSilly) reported 4 minutes ago from Renaud, Quebec
If you have a business please do NOT use @Videotron nor Vidéotron Affaire. They are the worst. I’ve been on the line for 1:20 being pass around like it’s a ********! All I’m trying to do is paid them and ask about my plan…that’s the worst part 🥲
HowYouDrouin92 (@HowYouDrouin92) reported 5 minutes ago from Laval, Quebec
Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.
summer the fighter (@SummerrWoodss) reported 6 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron y’all out here having the worst connection and nobody working to help…
Priesh Mistry (@TheMistryUK) reported 9 minutes ago from Dorval, Quebec
@Videotron Service just went down again in Dorval. Worked for about 5-6hrs.
SalaUddin (@salauddinshah99) reported 10 minutes ago from Laval, Quebec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
🧐 (@togobap) reported 13 minutes ago from Mirabel, Quebec
@Videotron wow 12 hours of internet outage? Was the #AnimalCrossingNewHorizions update that big that it broke the internet? @NintendoCanada @NintendoDads
HowYouDrouin92 (@HowYouDrouin92) reported 14 minutes ago from Laval, Quebec
@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 15 minutes ago from Dollard-Des Ormeaux, Quebec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec
When Videotron calls you to solve your problems, but actually doesn't lmao.
Tom (@dirtydinarzo) reported 20 minutes ago from Kirkland, Quebec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
Joseph Valenti (@BrokrBindr) reported 20 minutes ago from Beaconsfield, Quebec
@DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!
mohan eappen (@mohaneappen) reported 22 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9
lawrence bass (@lbass007) reported 23 minutes ago from Laval, Quebec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
courtney (@conicoletti) reported 28 minutes ago from Deux-Montagnes, Quebec
@Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.
🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 30 minutes ago from Dollard-Des Ormeaux, Quebec
@Videotron has the worst customer service.
Fha Gauthier (@voilalasoupe) reported 38 minutes ago from Laval, Quebec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
Miss McSilly | Montréal, Qc (@MissMcSilly) reported 52 minutes ago from Renaud, Quebec
If you decide to register your business and need a provider PLEASE DO NOT USE @Videotron They are the worst. Overpriced and their customer service is the worst. I’ve been on the line over 1h 30 and they keep transferring me like a ping pong ball! 🏓
Badr S. Masri (@badrmasri) reported 58 minutes ago from Laval, Quebec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

Chris (@Silverxx27) reported 3 minutes ago
@FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again
Alex Clark (@alxclrk) reported 4 minutes ago
I'm on a train from Toronto to Montreal, and I can't believe we can't get reliable internet for the entire trip with VIA Rail. Onboard wifi dropping constantly and even Videotron's network has terrible coverage over the entire ride. Really wish they could use Starlink somehow.
Daniel (@MTLDaniel) reported 4 minutes ago
@lumpybag @Videotron You're going to switch to Bell? LOL..I guess you have no clue how bad they are. I left bell 20 years ago...best thing ever! Videotron's customer service is much better, you know, you can also call instead of messaging them on twitter.
🦈 Daveyshark 🎵 doo doo doo doo doo 🎵 🦈 (@daveyshark42) reported 9 minutes ago
Anyone else having trouble with @Videotron today? It has cut out 3 times today. #montreal
Yves (In Memory) & Sylvia. G. (@girouard108) reported 10 minutes ago
@alphalink @TartanTragic @FringeViews Nice. Mine is still the original from when the house was built 1931. Have to use Videotron, but I will NEVER get rid of it. Ditched my cell & never will own another. I do not care how difficult they make it, for me. Cheers neighbor !
sLosada (@s_slosada) reported 11 minutes ago
@Videotron Hi, That's not in my property, I'm only trying to help you. If Videotron wants to get emergency calls and unhappy customers once it breaks, it's your own decision.
Panda🌻 (@takarajewels) reported 11 minutes ago
Ya’ll I rarely tweet about companies online but I just feel a simpler option could be easily made available. Videotron has that option. Bell, you can do it too. I believe in you. Please fix this problem. It’s annoying and makes me want to just get rid of the TV option entirely.
Scale (@alliareault) reported 11 minutes ago
My credit bad they refused to give me router registered to Corporative Internet Account Centurion- landlord facilitators & Vidéotron- telecom providers- only ones authorized by CRTC at my location. TAL ruled against me. I'm waiting for them to adhere to QC Canadian & Global Regs.
Anne DeBlois (@annedeblois) reported 14 minutes ago
@frankcain088 @PuckReportNHL @FriedgeHNIC Absolutely, so why do they want to stick with this awful setup? I went to the QMHJL draft last summer, it was the good, old, centralized setup at the Vidéotron Centre in Québec City. That was way, way, way better.
Averwing Entertainment (@AverwingTTV) reported 16 minutes ago from Mont-Royal, Quebec
@Videotron is having a service Interruption which I was not notified of so stream is offline for now 😭