Vidéotron

Vidéotron Outage Report in Saint-Eustache, Laurentides, Québec

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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.

Problems in the last 24 hours in Saint-Eustache, Québec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Saint-Eustache and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Vidéotron Outage Chart in Saint-Eustache, Laurentides, Québec 02/09/2026 03:00

At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Vidéotron users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (8%)

    TV (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saint-Eustache, Laurentides, Québec

The most recent Vidéotron outage reports came from the following cities: Montréal, Blainville, Laval, Vaudreuil-Dorion and Dorval.

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City Problem Type Report Time
CanadaMontréal Wi-fi
CanadaMontréal TV
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Internet
CanadaMontréal Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Vidéotron Issues Reports Near Saint-Eustache, Québec

Latest outage, problems and issue reports in Saint-Eustache and nearby locations:

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.

  • dirtydinarzo Tom (@dirtydinarzo) reported from Kirkland, Québec

    @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

  • DroussyBabe Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec

    Fix this **** Now !! @Videotron #enjeuxmajeurs

  • salauddinshah99 SalaUddin (@salauddinshah99) reported from Laval, Québec

    @fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!

  • IssaCheckmate Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec

    @Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

  • NickChrysantha1 Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec

    @fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.

  • lbass007 lawrence bass (@lbass007) reported from Laval, Québec

    @Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately

  • sbg4evr sbg4evr (@sbg4evr) reported from Montréal, Québec

    @JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔

  • badrmasri Badr S. Masri (@badrmasri) reported from Laval, Québec

    @Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?

  • voilalasoupe Fha Gauthier (@voilalasoupe) reported from Laval, Québec

    Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    @Videotron has the worst customer service.

  • markdiez514 M▼RKDIEZ (@markdiez514) reported from Montréal, Québec

    @Videotron what’s going on with your internet wtf?!?!?

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    Anyone else having @Videotron internet issues?

  • kathym425 Kathy M (@kathym425) reported from Montréal, Québec

    @Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁

  • ElephantStoneHQ Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec

    @MikeSidel @Videotron Sucks

  • mtn_carnet m@rie (@mtn_carnet) reported from Montréal, Québec

    @Videotron Service internet.

  • piccologang 🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec

    When Videotron calls you to solve your problems, but actually doesn't lmao.

  • sumtimw0ng khai (@sumtimw0ng) reported from Montréal, Québec

    Hm, Videotron Internet is unstable tonight...

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

  • sylviafit Sylvia Tremblay (@sylviafit) reported

    @Videotron It's not working

  • pete_joly Pete Joly (@pete_joly) reported

    @Videotron Nope.... not working

  • _sggxo shamylah.💋 (@_sggxo) reported

    @Videotron It’s not working!!!!

  • GoODxOodS GoODxOodS (@GoODxOodS) reported

    @Videotron NO WE DON’T UNDERSTAND WHY ITS ONLY HAPPENING TO VIDEOTRON CUSTOMERS. WHEN YOU KNOW THE PROBLEM YOU CAN RESOLVE OTHERWISE YOU’RE JUST BULLSHITTING EVERYBODY. ITS NOT THE END OF THE WORLD BUT IT SURE SHOWS HOW SERIOUS YOU GUY’S ARE.

  • mitchaxelrad Mitchell Axelrad (@mitchaxelrad) reported

    @Videotron Not working

  • moeman61 🇨🇦 moeman 🧡 irie mon, give a **** ✌🏻 (@moeman61) reported

    @Videotron Not working.

  • MikeT1991 Michael Turcotte (@MikeT1991) reported

    @Videotron NOT WORKING!!!!!!!!!!!! FIX ASAP OR START LOSING CUSTOMERS DAY 1 2022

  • GaelleMarrasse gaelle marrasse (@GaelleMarrasse) reported

    @Videotron Not working

  • unicorna_shawn Unicorn Shawn (same Horn, different year) 🦄🌈💅🏼 (@unicorna_shawn) reported

    @NorthenResister Videotron sucks rocks. The alert came after 6pm

  • tovahnovak Tovah Novak (@tovahnovak) reported

    @Videotron My internet is down too. I don’t have access to ANY channels and my home phone isn’t working 😡