Rogers Outage in Unionville, Ontario

@DominousNolen @Rogers @RogersHelps Now I've been told it could take another 24 hours for service to be restored. Madness. I'm looking at changing providers this week, I can't deal with this.

@RogersHelps hello, just enquiring on service outage at 8 Farm Greenway in North York. Vic Park and York Mills area.

@Rogers @RogersHelps Hi., everytime I’m making a phone call the voice sound muffled. Turned it off and on but having the same problem.

So @RogersHelps you guys just hang up on ppl now after 15 mins? 3 calls, 3 hang ups while trying to resolve issue...multiple attempts since 10am...what a joke

@The_IT_Nerd @Rogers That really, really sucks! Not that this is a solution for everyone and not that this ought to be necessary but the bright side is that with things like libraries and coffee shops open again it isn’t necessarily a total day ruiner (vs during the height of lockdowns)

@RogersHelps @PRBagga Here in Eglinton and Bayview the same issue….

@davesbarnett @Rogers @Sportsnet I'm having the same problem

@amdelgreco @Rogers @RogersHelps Same here. Just got off the phone with support. Wanted to send somebody in 2 days!! I work from home. This is their last chance.

@RogersHelps we’ve been having wifi and tv problems since yesterday in Leaside area. Do you know why & what can we do about it?

@CRTCeng @Rogers @RogersMediaPR I would like to know how in 2022, Rogers is blatantly refusing to unlock older devices for non customers. In fact, if you call them, their managers refuse to speak to you and agents refuse to help you.

Dear @RogersHelps, My employment relies on an Internet connection that doesn't crap out several times a day. Please fix the issue I discussed with several of your reps yesterday! Thank you

Is there a @RogersHelps outage in the m1w area?

@flobu1a @Sportsnet @RogersHelps Just terrible.

. @Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just any Canadian telecom company - any company. Ever. How are they still in business?

.@Rogers has the absolute worst customer service of any company I’ve ever worked with. Not just nay Canadian telecom company - any company. Ever. How are they still in business?

@RogersHelps so if I call rogers to order a new phone you guys are charging me a $50- but if I order it online there’s no charge? Terrible system in place here- you cant help people without taking more money?

@RogersHelps Terrible customer service! Was just accused of lying about a bill I received. Get your crap together!

.@RogersHelps any help on wifi being down. Yes I dm’d you a while back

@RogersHelps internet down last 8 hours.

@jrovsovskein @RogersHelps It is horrible! We’re our for a bit almost daily. Our power was flickering earlier too.

@RogersHelps I have a no RF signal error. I signed up for updates 3 times in the last 2 days and nothing. I was supposed to get an email within 24 hours.

@Rogers wondering why you guys do not service @cityofhamilton, or probably only limited areas. Lack of competition sucks and we have been losing on good deals

3) it’s not like @RogersHelps doesn’t have ALL of a customer’s contact info. You can text me offers on new phones and extra data all the time! But total radio silence on service and outage updates. #Fail on all levels…😡

@rogers and @RogersHelps - a giant communications company completely inept at communicating crisis info. Total radio silence. Like, I have all of your apps and the latest message on MyRogers is from 2018! No info on depth of the problem or when we can expect service restoration…

@Rogers Saturday our power was off for approx 12 hours. When it went out we lost our internet and Roger’s home phone but still had Roger’s cell service. After 3-4 hours our cell service went down and if there was an emergency we had no way of calling 911. This is unacceptable.

@RogersHelps @Michael71475323 I have cable with Rogers and internet with Fido. Havent had service since the storm. I assume that Rogers is aware and taking care of Fido service too. Correct?

@Rogers @hall_yve Still down

@RogersHelps any updates for the K4M area? Still down - no internet, land lines, or tv…

@RogersHelps @Rogers what’s going on with the service/internet in Ottawa? Even without power cannot access anything with data

@RogersHelps We should have received emails or automated calls regarding this. There was nothing posted online either. Brutal. You need proactive steps always prepared for Emergency. This is amateur hour