Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 01/27/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Innisfail.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaInnisfail Wi-fi
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • FrostedSiren 🏳️‍🌈🧜‍♀️ Katelynn/Lauren (She/They) (@FrostedSiren) reported

    @Shawhelp Kinda serious. My sister has classwork she has to submit by tonight. Scheduled maintenance stopped her from putting it in last night. Is there an ETA on this? The last update was 11 AM & the internet has been basically down for 12 hours now.

  • CanucksScottRd Sunny ☀️ (@CanucksScottRd) reported

    @Shawhelp pathetic service, no wifi or nothing all day due to a down pole in Cloverdale. How long does it take to repair this. Using data, can’t do any work today. Just pathetic

  • Kromski1 Polski Kanadol 🇵🇱🇨🇦 (@Kromski1) reported

    @ChancesOnLove @ShawInfo They have a outage in my area, but it just seemed so fishy that couple days ago they were pushy for fiber andi said no and today my new modem stopped working lol

  • Dillymack74 D. (@Dillymack74) reported

    @ShawInfo Internet down again. Almost everywhere.

  • ChancesOnLove 🌸HOPE4UsAll🌸 (@ChancesOnLove) reported

    @Kromski1 @ShawInfo We got Shaw when we moved to AB from Ontario and honestly it was the shittiest service I’d ever used. The modem was so slow it would literally disconnect itself and the wifi would go off for a few minutes. I hate to admit the fibre is way better, but, it is 🥸

  • verydarkEnergy DarkVoid (@verydarkEnergy) reported

    @Shawhelp is it fix yet @Shawhelp

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp Still waiting! Does anyone work there? EACH SHAW SUPPORT could have taken over 60 callers during this time! There are alot of pissed off customers and if you want to keep them, HIRE MORE CUSTOMER SUPPORT!!!

  • rskCloverdale RSK@Cloverdale (@rskCloverdale) reported

    @Shawhelp @RichmondAutoBC Any update on this outage?

  • gordondallas_ Gordon Dallas (@gordondallas_) reported

    @ShawHelp Pretty crazy how there has been a complete service loss in Cloverdale all day from a downed pole with barely any updates... just pathetic. Need to get on telus asap.

  • Sandhu_DeepG Deep Sandhu (@Sandhu_DeepG) reported

    @Shawhelp Cloverdale, Surrey has been without any TV, home phone & internet service since this morning at 6am, when we will get service ?