Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 02/06/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Innisfail.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaInnisfail Wi-fi
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jon_3535 Jon (@jon_3535) reported

    Pretty sad that @ShawInfo will support a 6,100 sqf house under one account but then want to gouge seniors who have been together for 61 years but now require different levels of care and two rooms less than 100 feet apart but want them to pay double #elderabuse #seniorabuse

  • MariNoonan2 Mari Noonan (@MariNoonan2) reported

    @Shawhelp Hi are you able to help fix the weak wifi connection?

  • Schtaunkhauser J Johnny Vendicato 🇨🇦🇮🇸🇹🇼🏳️‍🌈🍸 (@Schtaunkhauser) reported

    @Shawhelp Came back 9:45pm last night. If/When you have teenagers you’ll understand!! Can I ask what happened? We saw some Shaw trucks near Marine/Nelson but there was no visible damage. And you’ve removed the incident page. I’m just curious if you know. Cheers.

  • Christi17665841 Christian Calvelo (@Christi17665841) reported

    @Shawhelp unfortunately is down yet again. Do you know when the approx fix is? I don’t think we’ve gone 5 days in our community without a disruption in services. Super frustrating especially working form home.

  • DonBongo16 Don Bongo (@DonBongo16) reported

    @ShawInfo is internet down in Vancouver? I’ve been out for almost an hour

  • mrkaswa mr kaswa (@mrkaswa) reported

    @Shawhelp I've had to provide the DM with an account number virtually every time only to then be asked for it again by the support person after that. Fair enough re the different types of equipment.

  • Cinnamo02380678 Cinnamon (@Cinnamo02380678) reported

    @Shawhelp @ShawInfo your channel is pixilating again. This time its SN360. Feel free to look after this issue

  • LoschiavoPat Pat Loschiavo (@LoschiavoPat) reported

    @Shawhelp what’s the issue with the Sportsnet channels these days? Buffering like crazy

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @SinatraSoul Pretty condescending customer service here. I’ve had BlueCurve for over 2 years now and half your channels were in SD until only 4 months ago when you finally upgraded them.

  • Gillrien Gillrien (@Gillrien) reported

    @Shawhelp I've had private conversations with dozens of tech specialists, why would this be different? You’ll need copies of ping results to one or more sites, same for trace route, yet I've been refused escalation for routing problems over 5 times.