Shaw Outage Report in Penhold, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (13%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
TV | |
| Red Deer |
Phone | |
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Joel Weibel
(@blownregal) reported
from
Red Deer County, Alberta
@Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp internet and cable just went out…is there a problem in my area?
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Jest Sidloski 🇨🇦
(@JestDempsey) reported
from
Red Deer, Alberta
Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Allyson Bendfeld
(@AllyTheCanalian) reported
from
Innisfail, Alberta
@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp I have twice and both times they said there is an open ticket to look at my issues outside the house, but neither could give me any timeline for resolution.
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Allye
(@merhaylamlee) reported
@Shawhelp Curious if there is any way to reach Billing support? I sat in line for two hours via online chat, it disconnected and won't reconnect (on a pc, hardwired to your modem!) ..I waited yesterday as well on a different browser & still couldn't reach anyone.
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp 2 weeks ago? Online support can't give me any answers, other than their is an infrastructure ticket open
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Mike Cockrall
(@TeamCanada1) reported
@Shawhelp Just a big thanks for ruining my hockey playoffs with my TV issues, 2 calls to my house for them to say it is outside. No date of resolution, help desk said it could be a month or 6. Really?
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Jasmine Kaur G
(@jgarcha) reported
Since @Rogers took over @Shawhelp the customer service & quality of services in general has gone downhill. 1.5 hours + counting of waiting to talk to specialist via chat support. Website keeps crashing. Bill has gone up. TV connection issues. WiFi sucks. Ridiculous. @RogersHelps
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Pat Grundle
(@pgrundle) reported
@Shawhelp Again on hold tonight and the service went down at least half dozen times in the last three hours. I cannot keep calling in anymore. Have a shaw tech call my number you have on file.
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Pat Grundle
(@pgrundle) reported
@Shawhelp After a couple of hours on hold the issue has been addressed. Improvement on hold time is suggested as it took me a week of various hold times to get through.
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Pat Grundle
(@pgrundle) reported
@Shawhelp I'm finding this issue very frustrating. We loose internet and TV connectivity at least 12-15 times per day. Spending an insane amount of time on hold with technical service. Three times I've had to hang up for various reasons. Tried online but because of our connection no go.
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x- Bumblebee tuna
(@sstrumy) reported
@ShawInfo your internet is absolute garbage. Starring at black screen during Stanley cup finals in OT
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Timbo T Baggins
(@ohheytimbo) reported
I reupped with @Shawhelp internet and got quoted $122 a month ($7 more than before). Got my new contract and it's $127. I was still on chat with the agent, so I tried to ask why, aaaand I'm disconnected and now 110th in line. **** you @rogers