Is Shaw having an outage in Penhold, Alberta?

@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

@Shawhelp 5th call to Shaw in 2 months to try and cancel cable and phone.... they couldn’t make this any harder if they tried. Still getting billed!!!!

@Shawhelp is the internet down in Penhold AB?

@Shawhelp Reset the router. No service on any device or computer

@Shawhelp are there service issues in Penhold AB this evening?

Hey @Shawhelp is there a problem with the inter webs in Red Deer tonight?

@Shawhelp hey not happy with your service at the moment. Had someone come out this weekend to fix my sky box and now this morning it’s not working

@Shawhelp hi, I have no internet connectivity. I have restarted my modem 3 time and still nothing. Please help

@Shawhelp Sorry, this is the case and your network team confirmed it. I guess upgrading an account in Shaw's world means closing the existing account and any associated email addresses. Will stick to Gmail. @ShawInfo

@Shawhelp No problem!

@Shawhelp Hey guys, I’ve got another total internet and cable outage in North West Calgary. This is happening far too much at this point - for someone that works from home, this is isn’t acceptable.

@Shawhelp Did all of the above but the box seems to be stuck on “PSLd” on the display for quite awhile now. Have been trying to reset and fix it for almost an hour now.

@Shawhelp hello, not sure if there are issues on shaw's end. But i rebooted the modem many times and not working. It was working and not working. Not sure what's up.

@Shawhelp I just got off DM with support and they have no records of my email account. Poof! The reply from support was less than than adequate. I recently upgraded my services, but at no time did I close my account.

@Shawhelp Issues continue with my cable box shutting off on its own and failing to reconnect. Waiting for a resolution...

@ShawDirect @WordsAloft @tcm @ShawInfo This channel is the #1 reason I have service, and you have no replacement, so I will be happy to contact Shaw for cancellation. Thank you.