Shaw Outage Report in Penhold, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 11:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (54%)
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TV (18%)
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Wi-fi (10%)
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E-mail (9%)
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Total Blackout (6%)
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Phone (2%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Allyson Bendfeld
(@AllyTheCanalian) reported
from
Innisfail, Alberta
@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan A
(@lakelikeglass19) reported
@meksmith @ShawInfo having problems? Shocking tbh
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RunDaJewels
(@krissuggs) reported
@Shawhelp Check your dm inbox, I have sent you multiple with no help over past few years. Looks like next course of action is to get news organizations involved because maybe then you will take this seriously
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Ace Blazer
(@aceblazer25) reported
For the record: - @CityofVancouver says it's a private property tree and they won't touch it - @bchydro says it's not on their line so not their problem - @Shawhelp noted the tree is on the line, but it's not actually touching. Not their problem
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Ryan Hibbs
(@rhibbsy) reported
@Shawhelp After over an hour with customer support, I was told that 25 Mbps is the actual maximum for this area. Talking with others around this area, I was told they too were told they were getting 100Mbps upload and were only getting 25 mbps
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Ryan Hibbs
(@rhibbsy) reported
@Shawhelp That sounds like absolute bureaucratic nonsense to be honest. So you’ve arranged it so even your customers don’t even know what they are supposed to be getting in terms of speed? I’m going to be doing a much bigger investigation into this because this is shady as ****.
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TCL77
(@TCL771) reported
@Shawhelp Hi there, any internet outage or problem in Port Coquitlam? We have very weak or no connection. Pls advise. Thankyou
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Viktoria
(@ViktoriaSue) reported
@Shawhelp Service is now down in my area in calgary
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Spencer Finch
(@s_finch9) reported
@ShawInfo has the worst customer service I have dealt with in a very long time
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TheRealJF
(@JFinYYC) reported
@Shawhelp is there an outage in SW Calgary? Started at roughly 1050pm no internet or TV signal
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Sumi
(@sumicatherine) reported
@Shawhelp how often is your outage page updated? Myself and my neighbors have no service so I’m pretty sure it isn’t linked to each of us needed to reset our routers...