Shaw Outage Report in Penhold, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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blazed383
(@blazed383) reported
@Shawhelp No thanks. I’ve called Telus. Switching should solve my issues that you haven’t fixed since March
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Barry Rabold
(@barryrabold) reported
Leaving @TELUS because apparently I’m moving to the boonies and they don’t provide anything more than copper wire service in the new digs... 👋🏼 @ShawInfo
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@Shawhelp @ShawInfo your customer service is embarrassing- do you not have #humans ?
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MYork
(@ykmnae) reported
@Shawhelp My internet is down. Can you help?
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Sara 🇨🇦
(@SaraSundaysara) reported
@ShawInfo can I get a bill sent to me? Over the last two weeks I’ve been on hold for over 8 hours and no one can open my account so I can see a bill. It’s been three months and I’ve never received one bill. Just emails demanding payment. I want to see a bill! Please do something!
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connie
(@concurnew) reported
@Shawhelp disappointed in the service my 72 yr old aunt has been receiving, especially now during covid she can’t go out no one can go in and the earliest someone can get out to help fix the situation is Friday, unacceptable. But you’ll gladly take her $$
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Uncle Ron
(@Uncle_Ron91) reported
@Shawhelp @ShawInfo 's chat support on the website has to be the worst think I've ever experienced. Requested to restart modem, asked if it'll auto reconnect to us, they reply yes. Come back and agent closed conversation. Open with new agent, ask if he can read the previous convo
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Michael Brimer
(@IMBrimer) reported
from
Vancouver, British Columbia
@ShawInfo Not in #vancouver your customer service @ShawInfo is embarrassing
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sophhh
(@sophhhjamal) reported
@ShawInfo @Shawhelp can you explain why when I request a call back , I get put back on hold for 20 mins??? This is ridiculous. Need business help and have no patience for this **** service / wifi.
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Pat
(@goopat2) reported
@cjswdaryl @Shawhelp You’re welcome. I checked with them again on Nov 13 and the Shaw rep that replied to me at that time wasn’t aware that there was an issue with iOS and the app so I don’t think it’s much of a priority.