Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 11/17/2025 13:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

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City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp sorry that wasn't my question I meant was it more widespread aka on other channels so I know if I have to call this issue in, for us it was particularly bad on BC1

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp is the reported TSN-style issue on other channels as well as multiple channels in my area are having the same issue of freeze, stutter, black screen, comes back then repeat. Just so I know if it's just us or everyone.

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Channels go to black and silent, then come back after a couple of seconds. This happens 4 to 5 times a minute then not for about 15 minutes, then starts again, on all channels.

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought

  • mail2praveensin Praveen Singh (@mail2praveensin) reported

    @ShawInfo still disconnected please help it's more than 7 hours and waiting on cusy care line from one hour ... Message u in private at 20 min before

  • gamma_yyc John Gamma (@gamma_yyc) reported

    @Shawhelp Hey Shaw instead of asking for a DM and account number I'd suggest you investigate and fix this TSN feed issue that is obvious to me is not an isolated incident. And yes, you have a DM from me.

  • damier247 Jon Doe (@damier247) reported

    What the hell is going with @Shawhelp tv signal in Calgary, this staccato broadcast is annoying AF in #calgary #yyc

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp I'm not the account holder so I will have to get them to call in if it is indeed an issue that needs to be reported.

  • SteveHocaluk Steve Hocaluk (@SteveHocaluk) reported

    @GrantLawrence @TSNHockey No issues with streaming on AppleTV via the TSN app. There is a massive Shaw outage in BC since this morning so that may have something to do with it if you are a @Shawhelp customer.

  • ArchieGoldie Archie Goldie (@ArchieGoldie) reported

    @Shawhelp WTF is going on with you guys??? TV is cutting out all G'damn day.