Shaw Outage Report in Penhold, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (63%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Innisfail and Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfail |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Graziano's Catering
(@GrazCatering) reported
@OilersAlbMom @tg_bennett Then it’s a @ShawInfo problem because other channels were doing it too earlier
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#StayHome
(@WpgSportsNerd) reported
@Shawhelp my tv reception is all choppy and freezing up. Not sure if there are issues anywhere.
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OxyhackTTV
(@_OxyhackTTV) reported
@Shawhelp Any update on the outage in surrey BC? Last live update was at 9:50am
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zazazee🇿🇼🇨🇦
(@ZaneleMagede) reported
@Shawhelp any ETA for the outage in Surrey . It’s frustrating that Shaw is not very communicative on the situation.
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Burton
(@Buuurrrton) reported
. @ShawInfo @Shawhelp two hours on hold on your stupid chat system because you shipped a modem to an address 15km away. No estimate on how much longer till someone answers the chat. Have a human supervisor call me. #CustomerService #terribleservice
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Dave the tired 🇨🇦
(@wpgguy) reported
@WpgSportsNerd @Shawhelp I think a lot of us are having the same issues. Go 🇨🇦 Go
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Sumit Agrawal
(@sumit2405) reported
@Shawhelp Internet outage in Surrey Guildford area for more then 17hrs during this pandemic time when most people have to from home, shameful service #shawsucks @CityofSurrey, time to move to @TELUS
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Funny_Face_Guy
(@Funny_Face_Guy) reported
Worst customer service ever!!! @ShawInfo @Shawhelp
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Burton
(@Buuurrrton) reported
@Shawhelp Great thanks, now we're on hold on two different chat systems without any replies. SMH. #fail
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1 Tall Cop
(@610Mike) reported
@Shawhelp We where waiting on the computer as well as a phone call for over three hours. We are currently back on with a rep but 3 hours? A complete joke and very disappointing. There is no excuse for this poor customer service.