Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 12/13/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

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City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Wi-fi
CanadaRed Deer Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Slizzer24 Slizzer (@Slizzer24) reported

    @ShawInfo hey so my service has been very spotty lately. Actual connection dropouts that outright shouldn't be happening. The phone support has been useless to help find a fix. And one time just hung up on me. I expect better out of Shaw.

  • HemmerlingLaura Laura Hemmerling (@HemmerlingLaura) reported

    @Shawhelp is there a problem in Stony Plain, AB? Connection is dropping intermittently.

  • mjdacua jd (@mjdacua) reported

    @Shawhelp Any WiFi maintenance work in and around Rupert/Kingsway area? Our internet connection is down for 15 minutes now.

  • Thebestcorey Corey (@Thebestcorey) reported

    @Shawhelp I’m well aware of that and the 48 hours it took for that to happen. Still not interested in customer feedback?

  • DarkEdesia Voodoo Child (@DarkEdesia) reported

    @TELUSsupport I have to admit that this is where @ShawInfo beats you every time. Their customer service is so flawless that even though their service is shite, I stayed with them for 5 years. There's a ******* lesson there if you want it.

  • CoroTodo Couri (@CoroTodo) reported

    @Shawhelp my internet is down, Hawkwood - Calgary. Any idea when service will be restored?

  • CoastalBirthmom Morning Moe (@CoastalBirthmom) reported

    @Shawhelp Is there an outage in Vancouver? No signal even after restarting as per your online instructions.

  • Nortina123 TLC (@Nortina123) reported

    @TELUSsupport is there a way of finding out when a neighbourhood will get Fibre Optics installed for fast internet home service. I have been struggling with @Shawhelp while working from home and am looking for consistent options.

  • Thebestcorey Corey (@Thebestcorey) reported

    so I guess no? @shawhelp, not a single supervisor or manager who is willing to place a call back on this? over a week of service at less than a tenth of the speed paid for, two service calls, three interruptions, hours on with support in the past 40 days. #customerexperience

  • Ben01_ Ben (@Ben01_) reported

    @Shawhelp internet is down on clark/Broadway in Van