Shaw outages and service status in Penhold, Alberta
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Penhold, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (67%)
- TV (33%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
Internet | 8 days ago |
|
Red Deer
|
TV | 9 days ago |
|
Red Deer
|
Internet | 12 days ago |
|
Red Deer
|
Internet | 1 month ago |
|
Red Deer
|
Internet | 2 months ago |
|
Red Deer
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
-
Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
-
Larry Westergard (@LJWestergard) reported from Red Deer, Alberta@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
-
Mark Jones (@markjones65) reported from Red Deer, Alberta@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
-
Joel Weibel (@blownregal) reported from Red Deer County, Alberta@Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago
-
Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, AlbertaCome on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
-
Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
-
Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp internet and cable just went out…is there a problem in my area?
-
Travis Kuschminder (@travkus) reported from Red Deer, Alberta@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
-
Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
-
Andrew Poole (@caribouwho) reported from Red Deer, Alberta@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
-
-
Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, AlbertaSo frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
-
Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
-
Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
-
Andrew Poole (@caribouwho) reported from Red Deer, Alberta@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)
-
bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
-
Don T Beakunt (@truebusterflash) reported@Shawhelp As an fyi, Xfinity stream is not working
-
Young and Fly (@Freshtodef) reported@Shawhelp @LindsayWiebeRD Former Shaw client here of over 25 years. I recommend switching to another provider. Shaw Cable has horrible customer service and no respect for long time customers all they want is your money. I blame it on the merger with even more greedy Rogers customers are just a number now
-
Marty Chan (@Marty_Chan) reported@Shawhelp Is the internet down in Edmonton Forest Heights? I can’t connect even after resetting my router.
-
Hexadus (@Mr_Hexadus) reported(Looks over @ShawInfo) are you ******* around? #shawcable I can see that network flow.. are you collecting payments that would otherwise misrepresent what you are capable of?.. we are watching scheduled time outs...
-
Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡
-
TC-VAN (@RageGeist) reported@Shawhelp I'm now on day 3 without internet. I contacted support and they gave me case number CCS000011835796. Please have a manager contact me with a resolution timeline. This is atrocious service and I'll be cancelling as soon as I'm able
-
Alan (@aches63) reported@Shawhelp Hi, our cable has been offline all day. Get a "No Content" message window. We hear others have the same issue here in west Calgary. Have done the unplug/wait 30 seconds/plug back in with no resolution. A tech reset the box too. Is there something going on??
-
Bonnie Lee (@stitchlady) reported@M_S_Fricker @ShawInfo @RogersHelps The average time I've been on hold for tech support is 45 min+. Rogers doesn't want you to get any help from a human being - they want you to do everything online yourself despite the fact most tech problems can't be helped online. And the music sucks!