Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 11/27/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

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City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • CowtwnLlamaMama 🦙 CowtownGirl Llama Mama 🦙 (@CowtwnLlamaMama) reported

    @Shawhelp do you folks help with Shaw Mobile stuff too?

  • Willey44 oilers (@Willey44) reported

    @ryantyke @Shawhelp No fiber in my area. Telus sucks here

  • lorpap73 Lori Papineau (@lorpap73) reported from Parkland County, Alberta

    @Shawhelp are there issues with internet in Stony Plain? Wifi keeps cutting in and out.

  • apkussma Axel Kussmann (@apkussma) reported

    @Shawhelp any ETA on fixing the outage in Abbotsford?

  • eagleinbc Cameron M. (@eagleinbc) reported

    @Shawhelp Unfortunately that doesn’t help us now. We just transferred 5 lines over and it’s not working for us now. Future plans aren’t helpful to a today issue.

  • cortexuvula Roaming H 💙🇨🇦 (@cortexuvula) reported

    @Shawhelp Internet outage in Kelowna?

  • LkSuperiorSteve Stephen Wilson (@LkSuperiorSteve) reported

    @Shawhelp Hi! I’ve been paying for 300Mbps and rarely get over 100. A bit frustrating. Anything you can do to help?

  • staceybrotzel stacey brotzel (@staceybrotzel) reported

    @Shawhelp @LukaszukAB There is indeed an outage. I have been in touch with your team…so have our neighbours. But third time in just over a week is not acceptable.

  • NeilAbrahamson1 Neil Abrahamson (@NeilAbrahamson1) reported

    @rgstone1 @Shawhelp Historically they have had decent customer service. Standard message has been "we are experiencing higher than normal call volumes". No it is not higher than normal, you just don't care that much to make the wait time shorter. Tried calling last week though and it just hangs up.

  • bsuns Rob Davies (@bsuns) reported

    @rgstone1 @Shawhelp The only real question is whether the problem is 'supply chain' or 'covid'.