Shaw Outage Report in Penhold, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (18%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer and Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
Wi-fi | |
| Innisfail |
Wi-fi | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Allyson Bendfeld
(@AllyTheCanalian) reported
from
Innisfail, Alberta
@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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jen
(@kurvomi_) reported
@ShawInfo is the worst internet provider lols
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m.
(@macypeters) reported
@NoDoorsNoWhores @Shawhelp I've used the chat they over road it once but my number never permanently changed. I've tried multiple times.
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Jwd7150
(@jwd7150) reported
@ShawInfo so shaw when r u hooking me back up since u lied I paid my monthly payment I know I'm behind but I'm doing my best to chip away at that bill but since your treating me like a telus customer where u don't give a crap & just want to money I'm going to keep irritating u!!
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Desmond Demosthenes
(@3rdandOak) reported
Why do so many companies put the onus on the customer to do a job that is the company's responsibility. I went over to the local @ShawInfo location in Mayfair with equipment that needed to be returned. Nope... can't do that. You have to box it and send it to Edmonton. What?? 1/2
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🌻 Sarah Frumento (she/her) 🇺🇦
(@SarahFrumento) reported
@3rdandOak @ShawInfo Do they supply you with a box? This sounds like such a hassle. I feel old saying it (does 42 count as old?), but I really miss good customer service. :-(
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Candy 🇨🇦
(@CdnCandy) reported
@Shawhelp can you tell me if there is an outage in my area?
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Desmond Demosthenes
(@3rdandOak) reported
@Shawhelp Hey, Nik @ShawInfo, have you even read any of the complaints on the Shaw website. People are running into the exact problems I have mentioned. Sure, I get a tracking number, but that doesn't guarantee that Shaw gets the equipment... but I'm still on the hook. Glad I left Shaw.
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Desmond Demosthenes
(@3rdandOak) reported
@Nevin_Thompson @ErikWdV @ShawInfo Sure... but that shouldn't be our job. If they want the equipment back then they should take it. If they aren't going to take it, then don't charge us, even if they never see it again. It's not my job. Look at Erik's reply... charged for something Bell didn't want. typical BS.
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AM Friesen
(@amfriesen) reported
@Shawhelp Appreciate the notice - just sent DM - been putting off getting service as box eventually fixes itself but I think it's time to figure this out - thanks for being available
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Mamma Bear
(@islgalwrites) reported
@jana_thorn @Bell_Support @Shawhelp Went to Shaw from Telus and have had no regrets since we switched. Customer service is excellent. Honestly it’s the main reason we moved next to getting some better deals.