Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 12/31/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Innisfail and Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaInnisfail Wi-fi
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • JestDempsey Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp internet and cable just went out…is there a problem in my area?

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • blownregal Joel Weibel (@blownregal) reported from Red Deer County, Alberta

    @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 1of7billionOrSo || (@1of7billionOrSo) reported

    Thanks @Shawhelp for all the help today. 22 years with @telus and @TELUSsupport literally told me how to switch providers without even asking why. Now THATS how you retain customers. Will switch my wife’s plan from Telus too.

  • lukedknight Luke Knight (@lukedknight) reported

    Hey @ShawInfo I’ve talked to agents on chat & phone and have not found any solutions for my internet service. The frustration is growing. Any help via Twitter? Beginning to feel you’re company that doesn’t really care :(

  • The_Butte_Man Trevor Butte (@The_Butte_Man) reported

    @Shawhelp Thank you! Any ETA on a fix

  • chaosagent1 chaos agent (@chaosagent1) reported

    @Shawhelp - how long is internet going to be down in south Surrey?

  • rhinoguy40 Chris Ecko (@rhinoguy40) reported

    @Shawhelp outage in SSM?

  • Spacedonkey1 Space Donkey ©️ 🦖 (@Spacedonkey1) reported

    @Shawhelp is there internet issues happening in Edson AB right now?

  • chels17D Chelsea D (@chels17D) reported

    @Shawhelp our internet has been very choppy and cuts out through the day the last 4 days... I reset the router Saturday night but that didn’t help. Anything else I can try?

  • silkheart1 silkheart (@silkheart1) reported

    @Shawhelp anyone there ? Is there an issue in NW Brentwood?

  • niesas Niesa Silzer (@niesas) reported

    Hey @Shawhelp tried phoning the number on my business account invoice, which is the same as the website and it's going to some poor guy in Houston. He says his cell is getting over 100 calls a day. What's the right #? How can we help him stop getting your calls?

  • ttul Ken Simpson (@ttul) reported

    @Shawhelp Your outage continues on Bowen Island today. Any ETA for resolution or should I switch to @SpaceXStarlink?