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Shaw Outage Report in Penhold, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer Internet 1 month ago
Red Deer Internet 1 month ago
Red Deer TV 2 months ago
Red Deer TV 3 months ago
Red Deer TV 3 months ago
Red Deer Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • ultrahottie2000
    Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • cdore52
    Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • RyanV86
    Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • markjones65
    Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

  • markjones65
    Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • AllyTheCanalian
    Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • travkus
    Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • LJWestergard
    Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • mrscotty5
    Scotty (@mrscotty5) reported

    @ShawInfo 3rd phone call where you agree I never opened an account, and yet I have a $500 bill past due?? If this shows up on my credit report, what address should my lawyer contact you at??

  • efyewtelecoms
    EfYewTelecoms (@efyewtelecoms) reported

    Dear @Shawhelp or @ShawsMobile why sell 5G phones without a 5G network? Do you have an ETA for a 5G network? Otherwise it's 100% feed. Advertising (and charging) for a non-existent feature. And don't #futureproof me with no ETA

  • kellykwaters
    Kelly (@kellykwaters) reported

    @Shawhelp I have connected with your staff and was told there is an outage but nothing is listed on your site.

  • NanoFierce88
    J•R (@NanoFierce88) reported

    @ShawInfo why your internet connection really sucks? I have issues all the time getting ridiculous I think it’s time to reconsider going with another provider! Been loyal for over 10 years

  • PhillyMike59
    Mike Bennett (@PhillyMike59) reported

    @Shawhelp why is my Sunday Ricket Xhannel 646 not working?

  • meliocoilean
    Melly (@meliocoilean) reported

    Hey @Shawhelp i just gave one of your customer service reps all information related to a billing issue, and he proceeded to claim the payment was for the month prior DESPITE the bill itself saying it was for that month and hung up as i was explaining what the bill had said.

  • illustratedword
    Donna McKinnon (@illustratedword) reported from Edmonton, Alberta

    @Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.

  • imafoal
    justme. 😏 😷 (@imafoal) reported

    @THarris1519 @Shawhelp Hey, did this ever get resolved? I’m having this issue right now…

  • celtic_angel22
    P (@celtic_angel22) reported

    @Shawhelp Speeds anywhere from 2 MBPS to about 25 mbps DL. Many turn off and back on's, 2 techs who've changed out modems, same techs have said it's not in our house. Going on 3 wks of this, I work from home. Fast, reliable internet is a must for my job. Help needed 2 wks ago.

  • nnnnx122
    WestCoastLifer (@nnnnx122) reported

    @Shawhelp can you advise if the internet is down in the Pitt Meadows area? No connection again today, as was yesterday.