Shaw Outage Report in Penhold, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Innisfail and Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Innisfail |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Allyson Bendfeld
(@AllyTheCanalian) reported
from
Innisfail, Alberta
@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Oscar
(@OscarLFY23) reported
@Shawhelp is wifi down in richmond bc?
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WINMAR Saskatoon
(@saskatoonwinmar) reported
@Shawhelp why is there no chat for businesses? Our only option is to phone. Residential chat will not help us.
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mr kaswa
(@mrkaswa) reported
@Shawhelp Funny, support says it's been reported and a technician was already on the way.
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🇨🇦 Erin*YES im still wearing my mask*Kucharski
(@ThatFunHouseGal) reported
@Shawhelp good morning! Over a month ago I requested via a FB form for someone to call me regarding my value plan. It expired at the beginning of Sept. No call. Tried the chat in the app - it was a joke, got nowhere Can you help me? #anirritatedcustomer #yeg
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Lynelle
(@Bogey_Putt) reported
@Shawhelp 2/2 and they cannot send anyone to fix until OCT 6th? Seriously?’
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WINMAR Saskatoon
(@saskatoonwinmar) reported
@Shawhelp we have been on hold for 50 minutes. Our phone and internet are down (again). We are a emergency property restoration company. How much more business will we lose?
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-• 𝚃𝙷𝙴 𝙳𝟶𝙼𝙵𝙰𝚃𝙷𝙴𝚁 •-
(@V0ICE0FKINGS) reported
@Shawhelp having many issues with my gateway PVR. It's lagging when I use the guide, changing channels, freezing even at times. Can't pause at times, won't rewind properly etc. I've rebooted and no change.
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fearless freep™🇨🇦
(@evltwnHD1) reported
@Shawhelp My cable box has been rebooting itself several times a day. I tried Shaw chat. No connection. Help.
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Jeff. Now with 10% More Pumpkin Spice!
(@woodwarddotCA) reported
I often only complain about companies on Twitter but I have to give credit where it's due, @ShawInfo's customer service experience has really improved in the past couple years. Combo of service people and technology working really well for them.
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Zainab
(@Zainab13901669) reported
@Shawhelp pathetic customer service rude agents