Shaw

Shaw Outage Report in Penhold, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Penhold, Alberta 02/20/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaInnisfail Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • JestDempsey Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • RyanV86 Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, Alberta

    So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • AllyTheCanalian Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta

    @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

  • markjones65 Mark Jones (@markjones65) reported from Innisfail, Alberta

    @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • jedichica Jill (@jedichica) reported

    @adolwyn @Shawhelp Yeah mines an Alexa issue not wifi light issue. Lights are wifi here too

  • krisbrattli Kris Brattli (@krisbrattli) reported

    @ShawInfo Taking away the fireplace Channel a week after Christmas sucks. With all your money, a little free tv fireplace action is too much for Shaw? 🔥(not in the sense that you are “fire.” You’re the Grinch.

  • Therealtjackson Todd Jackson (@Therealtjackson) reported

    @Shawhelp Wtf shaw is down again in ranchlands. This is getting ridiculous

  • BobOvergaard Bobby O (@BobOvergaard) reported

    @Shawhelp I’m not getting a signal. Outage in my area?

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp “I was actually assisting that department yesterday with the issues they were having. Your comments above about no solution/workaround/ETA is still correct. They are manually going case by case for now, but as you know there's more new cases then ones being resolved right now.”

  • Indi_pops India Barnardo (@Indi_pops) reported from Westmount, British Columbia

    @Shawhelp hi! Our power was out yesterday and when it came back on last night the internet never came back, it's still not able to connect this morning in West Vancouver. Are there any ETA's on this? Thanks so much!

  • SomeJoshMan Joshua Millard (@SomeJoshMan) reported from Abbotsford, British Columbia

    @Shawhelp I know 5 customers in Abbotsford bc that are having all internet cut out at random times. Your help on shaw website spent 2 hours running me in a circle yesterday. I'm telling you either the neighborhood is toast or these modems are dead

  • adolwyn Beth Allan (@adolwyn) reported

    @jedichica @Shawhelp (We did the same resetting dance just now. Apparently they’re doing scheduled maintenance from 17 Ave SW south to Glenmore so we must have just been collateral damage for a few minutes)

  • Neota4 Neota 🧚‍♀️🇨🇦✌💗 (@Neota4) reported

    @Shawhelp I don't think you know how overtime works How often should I have to do that? The box was unplugged and reset in Dec 31 when I took my tree down. Do I need to reset it every morning? Every hockey game? Every period? Is there a service that will just play the game uninterrupted?

  • TraceyMWoy Tracey (@TraceyMWoy) reported

    @Shawhelp There is a known issue with internet activations. If you don’t want to risk no internet do not change your modem now - recent update from tech since Shaw will not update customers