Shaw Outage Report in Penhold, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Shaw
Shaw is having issues since 02:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer and Innisfail.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
Wi-fi | |
| Innisfail |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Allyson Bendfeld
(@AllyTheCanalian) reported
from
Innisfail, Alberta
@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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BRDS TWEETN 🐦🐦🎵🎵
(@brettness37) reported
@BrowntoBure @TELUSsupport @Shawhelp I had major customer support issues with Shaw, switched to Telus for 10x the speed, 1/2 the price and no issues. Shaw sent me to collections for $26, 2 days after I paid the bill, within a month of closing the account. They suck sewer pipe.
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Chin
(@doublechin515) reported
@ShawInfo I called your support line today hoping to receive some help with my move later this month and was put on hold for over TWO hours before I had to hang up because my battery was about to die... Please advise on how to mitigate this situation as it’s totally unacceptable!
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Jeremy Cockerill
(@JeremyCockeril3) reported
Is our house the only one who's Shaw Cable service sucks? Wow our cable and internet is horrible. Switching to Bell first chance I get. Just never gets resolved with Shaw. Continues to suck @Shawhelp
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Shane! Come back!
(@peterlprete) reported
@Shawhelp what a load of crap.......help? support? 55 min. on hold, that is not help or support, that is an insult.
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jfkinpark
(@jfkinpark) reported
@Shawhelp @shaw.ca sent me email to contact them about my plan. on hold on phone still 1 hour 45 mins. live chat - same. Been with them for many, many years. worst customer ever - and they want me to add my cell?
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JSteblyk
(@JSteblyk) reported
@Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?
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Laura
(@laurac131) reported
@Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.
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Gail Granger
(@gailgranger) reported
@Shawhelp Please call me at 2044877310. Problems with connectivity between my Shaw internet and mobile phone.
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Shane! Come back!
(@peterlprete) reported
@Shawhelp WTF, you ask for DM, but it stops there? How about some help now?
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Shane! Come back!
(@peterlprete) reported
@Shawhelp only 55 minutes on hold today, keep up the great customer service....NOT