Shaw Outage in Penhold, Alberta

@Shawhelp internet and cable just went out…is there a problem in my area?

Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

@Shawhelp please take the W network off and save a marriage! Every shoe is the same!

So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

@Shawhelp ufc is not working!!

@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

@Shawhelp Morning, wondering if you are aware of a Wi-Fi outage in Burnaby area?

@Shawhelp Been down that route already this last month. All I hear is more “sorry our techs are working on it” and “ we’ve sent an email out to them to get back to you”. Time and time again. Still nothing.

Hey @ShawInfo @Shawhelp can you make a collective effort and not have my internet go from bad to worse in over a month. Tired of dealing with this BS.

@ShawInfo If only your service wasnt **** maybe my friends and i would be able to play together without lag

@evltwnHD1 @Shawhelp shaw has gone down 3 times tonight but I think its the area not my place.

@shawhelp our internet is down in V5V. A little help?

@3_putt @Shawhelp I think its in the main box outside. Others in the area same issues.

@wpgguy @Shawhelp Fun. If they can’t fix it, I’d ditch them.

Hey @Shawhelp ! I pay a ton for NHL Center Ice and the feed keeps freezing. Fix it or @TELUSsupport will when I switch.

@Shawhelp I'm getting a message about there being no content/streaming error. Not a problem on other channels. Possibly @TSN_Sports feed issue?