Shaw Outage Report in Penhold, Alberta

Problems in the last 24 hours in Penhold, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (55%)
• TV (18%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Penhold, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Internet	9 hours ago
Red Deer	Internet	1 month ago
Red Deer	Internet	2 months ago
Red Deer	TV	2 months ago
Red Deer	TV	3 months ago
Red Deer	TV	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Penhold, Alberta

Latest outage, problems and issue reports in Penhold and nearby locations:

• 
  Mark Jones (@markjones65) reported 8 seconds ago from Innisfail, Alberta

  @Shawhelp internet and cable just went out…is there a problem in my area?

• 
  Lisa Neuman (@ultrahottie2000) reported 8 minutes ago from Red Deer, Alberta

  @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

• 
  Mark Jones (@markjones65) reported 16 minutes ago from Innisfail, Alberta

  @Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy

• 
  Larry Westergard (@LJWestergard) reported 24 minutes ago from Red Deer, Alberta

  @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

• 
  Jest Sidloski 🇨🇦 (@JestDempsey) reported 32 minutes ago from Red Deer, Alberta

  Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

• 
  Andrew Poole (@caribouwho) reported 34 minutes ago from Red Deer, Alberta

  @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

• 
  Andrew Poole (@caribouwho) reported 36 minutes ago from Red Deer, Alberta

  @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

• 
  Travis Kuschminder (@travkus) reported 39 minutes ago from Red Deer, Alberta

  @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

• 
  Anne Marie Watson (@amjwatson) reported 44 minutes ago from Red Deer, Alberta

  @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

• 
  Chris D. (@cdore52) reported 45 minutes ago from Red Deer, Alberta

  @Shawhelp ufc is not working!!

• 
  Allyson Bendfeld (@AllyTheCanalian) reported 45 minutes ago from Innisfail, Alberta

  @tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it

• 
  Anne Marie Watson (@amjwatson) reported 47 minutes ago from Red Deer, Alberta

  @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

• 
  Mark Jones (@markjones65) reported 48 minutes ago from Red Deer, Alberta

  @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

• 
  Ryan Veldkamp (@RyanV86) reported 55 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Midnite (@123midnite) reported 6 minutes ago

  @shawhelp picks an awful time to update or do whatever on a Saturday night in the midst of copious fight cards but I’m at their mercy unless I guess I switch to @TELUSsupport or move to maybe the states bleh

• 
  Jon Waldman - Swimming Aimlessly (@jonwaldman) reported 9 minutes ago

  Anyone else in #winnipeg having issues with @ShawDirect ? Second time in less than a week it’s been down for us. @Shawhelp

• 
  Lori Todd (@lorictodd1) reported 9 minutes ago

  @Shawhelp Why do you not respond on chat? The wait is ridiculous, and your wifi is horrible

• 
  Jeremy Nolan (@Nolanpctech) reported 10 minutes ago

  @Shawhelp Already tried online support just don't understand why it takes 20 min to look up an account. Just overall unimpressed

• 
  Heather Cook (@I_Am_The_Storm_) reported 11 minutes ago

  Dear @Shawhelp why does my internet suck so bad. Every day we have to restart it. Even your techs tell us there is nothing they can do because the problem isn’t in the house.

• 
  Betty (@emtd44) reported 12 minutes ago

  @Shawhelp 2/2 couldn't fix the problem. My son in law came over and quickly saw on the shaw app where the pod device was and how to reconnect it. I realize this can happen but I didn't think it was an overly complicated problem.

• 
  Susan Lawson (@trxc1963) reported 14 minutes ago

  Hey, @Shawhelp, can you either put me into the “restart my modem” queue, or put me in touch with someone who can help, please? I’ve done all the rebooting, resetting, and restarting, and I have no internet connection via my Gateway. Again.

• 
  Emmy OkazawaBortolin (@eobortolin) reported 16 minutes ago

  When asked to turn it back on as I had never asked to close TODAY was told this was only possible thru a 2yr “value” plan. On hold for 20 min as @Shawhelp tries to figure out how to own up to its own errors - ask any 2 yo how to do it: apologize, admit your mistake and FIX THEM😡

• 
  Emmy OkazawaBortolin (@eobortolin) reported 18 minutes ago

  @Shawhelp to add insult to injury when I replied that this was not an acceptable solution your agent simply HUNG UP ON ME. WAY TO GO @Shawhelp AMAZING CUSTOMER SERVICE👎🏻😡

• 
  Big Mountain Fudgecake (@opiatedforty9) reported 21 minutes ago

  @Shawhelp what is with Bluecurve going down at the end of each NFL game