Shaw outages and service status in Penhold, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Penhold, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (75%)
- TV (25%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Penhold, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Penhold, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Penhold, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
Internet | 15 days ago |
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Red Deer
|
Internet | 19 days ago |
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Red Deer
|
Internet | 26 days ago |
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Red Deer
|
TV | 29 days ago |
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Red Deer
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TV | 2 months ago |
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Red Deer
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TV | 2 months ago |
Community Discussion
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Shaw Issues Reports Near Penhold, Alberta
Latest outage, problems and issue reports in Penhold and nearby locations:
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Ryan Veldkamp (@RyanV86) reported from Sylvan Lake, AlbertaSo frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
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Mark Jones (@markjones65) reported from Red Deer, Alberta@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Allyson Bendfeld (@AllyTheCanalian) reported from Innisfail, Alberta@tsn or @ShawInfo, not sure where the issue is but the Team 🍁 game keeps cutting out. Please fix it
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp I sent a direct message but I am getting tired of talking about recorded shows getting deleted and saying we know there is an issue but nothing gets done! Forcing me to look at Telus again! #nothappy
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Mark Jones (@markjones65) reported from Innisfail, Alberta@Shawhelp internet and cable just went out…is there a problem in my area?
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Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, AlbertaCome on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
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Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Travis Kuschminder (@travkus) reported from Red Deer, Alberta@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Joel Weibel (@blownregal) reported from Red Deer County, Alberta@Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago
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Larry Westergard (@LJWestergard) reported from Red Deer, Alberta@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.
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Dave (@Danrek77) reported@Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here
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rc edwards (@f1redwards) reported@Shawhelp Why is it always a struggle to connect to Tubi? Yes, I have unplugged and restarted my box multiple times and it rarely connects. I’m paying for the service I expected it to work. If not, I expect a discount on my bill this month because this is ridiculous.
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Lori Bird (@lorianebird) reported@sigurdson_chris @Shawhelp @Rogers What customer service? There isn’t any-at all!
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Jasmine Kaur G (@jgarcha) reportedThe service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!
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Matthew Johnson (@McJohnson922) reported@Shawhelp I did already, Sunday night when it was at its worst. The tech was... less than helpful. Lecturing me about my passphrase because I thought I forgot it, only offering the bare minimum in advice, stuff I already knew how to do...
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Hugh Gillis 🇨🇦 (@hgillis) reported@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?
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Don T Beakunt (@truebusterflash) reported@Shawhelp As an fyi, Xfinity stream is not working