Vidéotron Outage Report in Pointe-Calumet, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Problems in the last 24 hours in Pointe-Calumet, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Calumet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (78%)
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Total Blackout (8%)
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Wi-fi (7%)
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TV (5%)
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E-mail (1%)
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Phone (1%)
Live Outage Map Near Pointe-Calumet, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Laval, Blainville, Vaudreuil-Dorion, Pointe-Claire, Beaconsfield, Pierrefonds and Rosemère.
City | Problem Type | Report Time |
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Internet | ||
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Wi-fi | ||
Wi-fi |
Community Discussion
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Vidéotron Issues Reports Near Pointe-Calumet, Québec
Latest outage, problems and issue reports in Pointe-Calumet and nearby locations:
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Fha Gauthier (@voilalasoupe) reported from Laval, Québec
Thanks to the @Videotron Twitter team for the follow up and taking charge of my case when the call center was no able to do it. Really appreciate the help and resolution.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
@MikeSidel @Videotron Sucks
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M▼RKDIEZ (@markdiez514) reported from Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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SalaUddin (@salauddinshah99) reported from Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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Nick Chrysanthakopoulos (@NickChrysantha1) reported from Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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khai (@sumtimw0ng) reported from Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Kathy M (@kathym425) reported from Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Droussy 🎙🔥 (@DroussyBabe) reported from Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Badr S. Masri (@badrmasri) reported from Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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lawrence bass (@lbass007) reported from Laval, Québec
@Videotron I have been having audio issues on channel 607 CTV Montreal, the audio cuts out. this has been happening a lot lately
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m@rie (@mtn_carnet) reported from Montréal, Québec
@Videotron Service internet.
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Tom (@dirtydinarzo) reported from Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported from Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Issa Sissoko (@IssaCheckmate) reported from Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Kathy M (@kathym425) reported from Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Elephant Stone (@ElephantStoneHQ) reported from Montréal, Québec
Anyone else having @Videotron internet issues?
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sbg4evr (@sbg4evr) reported from Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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jeepi (@jeepi11) reported
@Videotron All if your helix customer
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David, Lisella (@DAlisella) reported
@Videotron What a disgraceful company. A useless alert that all of quebec already knows. Now we are stuck in our home New years eve with no TV. I will be cancelling my Videotron service
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Mary T - (@Frosty0o) reported
@Videotron Their stupid alert screwed everything up….as if anyone who is out at 10 pm is even near a gd television….wrong audience Legault….
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François Caron 🇨🇦 (AZ:💉💉 Flu:💉 Pfizer: 💉) (@Milnoc) reported
@jfmezei Nope! The backup is on Bell, and that's where I received the alert. The main phone on Videotron never received an alert, but one might be coming later.
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Cyn Cynner (@Cynner121) reported
@Videotron Helix was sold to me as a better technology and I’ve had nothing but trouble ever since. What a scam!!! Thank god for Netflix, PK is just another BSer.
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marafetisha (@marafetisha) reported
@Videotron Are you freaking kidding me !!!! Its nye fix the issue already !!!!
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Feddy (@JohnnyFeddy) reported
@Videotron Can’t handle a simple msg. Goes to show how CRAP the Vidéotron network/service really is.
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soho (@JulieMarion27) reported
@emalilly23 @francoislegault If you go on facebook and videotron's page, there is an actual message that says they are working on the problem !
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Peter 🇬🇷 (@ppanagopoulos11) reported
@DMoneyMTL Xbox is good **** too, just always been a PS guy plus I have the switch too. 3 consoles isn’t needed haha. Was hoping to watch college football but videotron and legault had other plans
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HabsGirl 🇨🇦 (@FSOGfangirl) reported
@MitchyGallo and it knocked out my Helix @Videotron wtf