Vidéotron Outage Report in Pointe-Calumet, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Calumet, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Calumet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (73%)
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Wi-fi (9%)
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Total Blackout (7%)
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TV (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pointe-Calumet, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Dorval, Vaudreuil-Dorion, Laval, Sainte-Thérèse, Boisbriand, Oka, Châteauguay, Dollard-Des Ormeaux, Blainville, Hudson, Kirkland and Pincourt.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Vidéotron Issues Reports Near Pointe-Calumet, Québec
Latest outage, problems and issue reports in Pointe-Calumet and nearby locations:
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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Mimi D
(@FlightyMimi) reported
@NoahFridman @SickNuzuki I find Videotron just as bad.
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jkg_mtl
(@jkg_mtl) reported
@fagstein After @bell has sucked $122M from CERB or other pandemic support programs. Switch to @Videotron if you can to protest
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Thomas Zarebczan 📚 🧐
(@TomZarebczan) reported
@GoyerMel @OdyseeTeam @Videotron It should be fixed now...it was some strange cloudflare issue in that area only.
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WorldTrade Canada
(@WorldTradeCa) reported
Why has @videotron been so freaking slow over the last several months. It's ridiculous today.
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MicroMonde
(@MondeMicro) reported
@GoyerMel @OdyseeTeam @Videotron Solution VPN
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Mike
(@browncoat) reported
@zaheedonism @Videotron @SaskTelSupport Isn’t it always the case? I mean, I *never* get 400 on any speedtest but I understand that it’s 400 shared among all devices in my network.
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Jack Todd
(@jacktodd46) reported
@rosschrisa @Johnnnyboy11 I had more problems with quality with Bell than any other provider. And there customer service is awful. That's one area where Videotron is clearly superior.
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Jean Roger Guiala
(@Guialajr) reported
@Videotron I'm an helix user and I have some difficulties accessing internet today , already rebooted the router twice , is there an ongoing issue ?
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Katrinna Hendrix- 0f/Creator/Artist
(@katrinnahendrix) reported
@Videotron Already talked to customer service. They were no help. This shouldn't have happened. Lucky you guys, I'm too broke to find a new internet company
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Sean Lapalme
(@TheGraceful_1) reported
Hey @Videotron sim sub fail. CTV still on CBS. Is it that hard to get right?