Vidéotron outages and service status in Pointe-Calumet, Quebec

Problems in the last 24 hours in Pointe-Calumet, Quebec

The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Calumet, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Vidéotron Issues Reports Near Pointe-Calumet, Quebec

Latest outage, problems and issue reports in Pointe-Calumet and nearby locations:

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 1 minute ago from Dollard-Des Ormeaux, Quebec

  Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.

• 
  Priesh Mistry (@TheMistryUK) reported 9 minutes ago from Dorval, Quebec

  @Videotron Service just went down again in Dorval. Worked for about 5-6hrs.

• 
  mohan eappen (@mohaneappen) reported 18 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron Hydro came back last night around 11:00 pm but Helix does not want to reconnect Should I attempt to call Customer Service ? I am in Pointe Claire H9R 5X9

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 21 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron has the worst customer service.

• 
  🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱 (@piccologang) reported 23 minutes ago from Dollard-Des Ormeaux, Quebec

  When Videotron calls you to solve your problems, but actually doesn't lmao.

• 
  Marc La Fontaine (@mac_lafon) reported 25 minutes ago from Vaudreuil-Dorion, Quebec

  @Videotron It was up from 3:00pm yesterday until 9:30pm. Then came back at 8 this morning and down again since just after 3pm!! What gives??? Power is coming back all over!!!

• 
  Tom (@dirtydinarzo) reported 32 minutes ago from Kirkland, Quebec

  @KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi

• 
  courtney (@conicoletti) reported 47 minutes ago from Deux-Montagnes, Quebec

  @Videotron there has to be something you can about these scam phone calls regarding Service Canada and our social insurance numbers. I received 8 scam calls today back to back.

• 
  summer the fighter (@SummerrWoodss) reported 52 minutes ago from Dollard-Des Ormeaux, Quebec

  @Videotron y’all out here having the worst connection and nobody working to help…

• 
  Joseph Valenti (@BrokrBindr) reported 56 minutes ago from Beaconsfield, Quebec

  @DisneyStudiosCA I paid for a subscription today for my residence in Montreal. My ISP (Cronomagic) is a reseller for one of the major ISPs (Videotron). Disney+ is blocking me, identifying my IP address as "outside of Canada", which it is not (!). No service unless my cellular data. Not happy!

Vidéotron Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RiouxSVN (@RiouxSVN) reported 2 minutes ago

  Update on the ongoing outage: power is restored, but our network provider (Videotron) still has issues with the power outage. They did not provide an ETA yet.

• 
  Arka Chatterjee (@arkachatter1986) reported 4 minutes ago

  @Videotron You seem to be getting worser by the day , maybe the monopoly is catching up to you ... Every day my internet is down for 2 to 3 times.

• 
  City of Love (@cityofluv2020) reported 4 minutes ago

  @galloots1313 @RogersHelps @Rogers I'll never do Bell again. Freedom who is now owned by Quebec's Videotron is offering internet too. Decent prices and service

• 
  Jean Laroche (@boursouvie) reported 14 minutes ago

  Anyone here has audio problems with @CNBC linear TV (Vidéotron is my internet provider)?

• 
  Bri 💖🏳️‍⚧️ (@tgirliebri) reported 16 minutes ago

  And all 3 also operate under their own names So you got a total of 9 different carriers, but in reality it's actually 3 Videotron, Freedom, and Sasktel are the only independent cell providers in Canada There was MTS (Manitoba Telecom Service) but Bell took them over in 2017

• 
  John G KBO 🇨🇦 (@madhi19) reported 16 minutes ago

  @CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.

• 
  somecanuckchick 🍁@somecanuckchick@mastodon.world (@somecanuckchick) reported 17 minutes ago

  @TekSavvyCSR @Videotron And we get to start the phone calls ALL OVER AGAIN tomorrow b/c @Videotron seems keen to NOT come back out despite screwing up the TPIA (but claiming a non-existant outage b/c we have cable TV) and forcing us to call TekSavvy instead of sending back the Vidéotron technician.

• 
  pomme (@antistraightppl) reported 17 minutes ago

  @80000divastrike we use videotron in my house but honestly it's just "bell but smaller and also the customer service doesn't tell you to go to hell when you contact them"

• 
  Jeanmat (@Jeanmat_) reported 19 minutes ago

  And it doesn't just kill it for the device, but for the entire network. **** is dumb. Maybe I'll need to get a third party router idk. Very under documented issue, wasn't an issue with Videotron/Fizz.

• 
  Marc Lawsane (@InsaneLawsane) reported 22 minutes ago

  @Videotron once again no service!?!?