Vidéotron Outage Report in Pointe-Calumet, Laurentides, Québec
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Vidéotron is a Canadian integrated telecommunications company active in cable television, interactive multimedia development, video on demand, cable telephony, wireless communication and Internet access services.
Full Outage Map
E-mailProblems in the last 24 hours in Pointe-Calumet, Québec
The chart below shows the number of Vidéotron reports we have received in the last 24 hours from users in Pointe-Calumet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Vidéotron. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Vidéotron users through our website.
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Internet (69%)
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Wi-fi (11%)
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TV (8%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pointe-Calumet, Laurentides, Québec
The most recent Vidéotron outage reports came from the following cities: Montréal, Kirkland, Boisbriand, Laval, Saint-Eustache, Pincourt, Dorval, Pointe-Claire, Pierrefonds, Beaconsfield, Vaudreuil-Dorion, Hudson and Dollard-Des Ormeaux.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Internet | |
| Montréal |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Vidéotron Issues Reports Near Pointe-Calumet, Québec
Latest outage, problems and issue reports in Pointe-Calumet and nearby locations:
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m@rie
(@mtn_carnet) reported
from
Montréal, Québec
@Videotron Service internet.
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
@MikeSidel @Videotron Sucks
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol
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Elephant Stone
(@ElephantStoneHQ) reported
from
Montréal, Québec
Anyone else having @Videotron internet issues?
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@lesleychestrman @Bell_Support Good for you! Bell customer service sucks. I dumped them years ago and have been a happy Videotron client ever since.
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Droussy 🎙🔥
(@DroussyBabe) reported
from
Montréal, Québec
Fix this **** Now !! @Videotron #enjeuxmajeurs
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Badr S. Masri
(@badrmasri) reported
from
Laval, Québec
@Videotron hi, fir some reason the helix app considers @joinClubhouse a threat. How can I fix that?
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
Don't ever go to @Videotron. Worst customer service ever. They make a mistake and you still gotta pay for it.
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
I switched to @Videotron on June 8th 2021. They offered their high speed internet service, Helix with no installation fees. They gave me 2 options: - Pay for equipment upfront: $388+ tax OR - Pay $12 + tax/month for 24 months. I went with the 2nd option. But guess what?
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khai
(@sumtimw0ng) reported
from
Montréal, Québec
Hm, Videotron Internet is unstable tonight...
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.
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Tom
(@dirtydinarzo) reported
from
Kirkland, Québec
@KayleaPeres @omar___a1 A few weeks ago they said their system was down but yeah videotron is some of the worst wifi
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sbg4evr
(@sbg4evr) reported
from
Montréal, Québec
@JokeSins @Videotron Montreal also. My personal service is down. However, my commercial internet is working 🤔
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.
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SalaUddin
(@salauddinshah99) reported
from
Laval, Québec
@fizz_ca @Videotron Me and brother @mdnaseershah are working from home. We have clients to meet online and there’s no network!!! Like seriously?????? Pls fix ASAP!!!!
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M▼RKDIEZ
(@markdiez514) reported
from
Montréal, Québec
@Videotron what’s going on with your internet wtf?!?!?
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Issa Sissoko
(@IssaCheckmate) reported
from
Montréal, Québec
@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.
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Kathy M
(@kathym425) reported
from
Montréal, Québec
@Videotron Thank you for the explanation. Unfortunately, I'm now going to have to pay for another service to be able to access my favourite shows. No savings for me 🙁
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
@Videotron has the worst customer service.
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Nick Chrysanthakopoulos
(@NickChrysantha1) reported
from
Montréal, Québec
@fagstein @Videotron No internet problem on my Videotron account but two days ago I did notice my Videotron PVR cable box's time display was lagging by seven minutes!! Never saw that before. Just putting it out there.
Vidéotron Issues Reports
Latest outage, problems and issue reports in social media:
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MichAEL
(@MichAEL45533039) reported
@Marnz555 Im with Videotron... my phone was acting up all day, my wife at work was fine, but started acting up here as well.. will need to wait for a update/fix....
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Ann Lemieux
(@ann_lemieux) reported
@checkupcbc Am with Videotron same service and another price increase ($6.50 increase)
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Jan Carlos Krueger
(@krueger_jan) reported
@Videotron ..Bonjour ..Hallo. I would like to say that Your Service has deteriorated...And I wish to Soon Cancel 1 of my Services from you..😑😑
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Todd Faber: Blocked by Scientology!
(@Faber4Real) reported
@AwesomeO8183 @pizzanachos69 MOVIE IDEA NUMBER 68482: Danny McBride is the new player/coach of the Bison de Québéc, a horrible team that is completely modeled on the @BuffaloSabres and plays at Centre Videotron. Major League meets Slap Shot Rated TV-MA
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a_bawdmon
(@soitwaswritten) reported
@Videotron is there an outage in Gatineau ??
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jeffrey Grospe
(@jeffrey_grospe) reported
@Videotron The internet is so slow today :( keep losing connection....
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togobap 🇨🇦
(@togobap) reported
@dasme Sorry @dasme. I jumped of Rogers’ ship last December. They have changed a lot in the last 5 years for the bad. Good luck. I’m with a local provider called @Videotron great service for the price
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Elliot (He/Him)
(@ElliotHrtington) reported
Hello @Videotron! :) I can’t find any sports channels in 4K on Helix :( I had them on my old service with you guys, am I missing anything? Thanks!
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Matt Combs
(@mateocombs) reported
@Anthony__Koch Very pan-Canadian of you! Of course, Quebec will demand an opt-out with full funding, and then use the money to finance mandatory customer-service internships at Videotron.
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🌸 L i v L a u g h L o v e 🇹🇹 🇵🇱
(@piccologang) reported
from
Dollard-Des Ormeaux, Québec
When Videotron calls you to solve your problems, but actually doesn't lmao.