Vidéotron Outage Report in Pointe-Calumet, Laurentides, Québec

@Videotron said this kind of thing happens (often?) & that the only option I have is to accept their “courtesy” of $75 and pay the rest otherwise i will receive late fees and eventually they will cut off my service and come get the equipment but that I would still have to pay.

@sol_da_ @Videotron The audacity they have. + the representatives I spoke to had such bad attitudes. They tried to make it seem like they were doing me a favor or something.

Great. Videotron seems to be unstable. 3rd time losing connection today 🤌

@Videotron It appears that there is an internet outage here. Are there any known active outages in NDG/CDN?

Another internet blackout brought to you by the clowns at @Videotron The quality of their service has dropped to unbearable levels. ******* idiots

@Videotron There's another blackout now,and I've been waiting on the phone for the last 20minutes. Tell me how your service doesn't suck again? Gassholes

@Videotron Major outtage, support line down, and you suggest to "restart your modem" You bunch of pathetic clowns. Who was the idiot who decided to switch to helix? We were good before that ****. I have to move away from this crap

@Videotron you bill my elderly mother for unreturned items that were returned in October. Yet I have to go to the store to fix it? I’m in Toronto?

@Videotron You don't have a technical support. I've been waiting 45 minutes and nobody pick up. You are pathetic

@videotron no internet here at my home in NDG. Please fix

@Videotron I've been a loyal client for the last 17 years. I don't know who's making the big decisions in your company, but (s)he is a ******* idiot. In the span of about one year you went from the best ISP in town to one of the worst. Time to move.

Anyone has a stream for the Laval Rocket game? Videotron won't let us connect to the website of rds and the link to change the password is just not working.

@Videotron is this the customer experience you want for your clients? So if I don’t have the money to pay $400 that I wasn’t supposed to be charged upfront, then you cut off my service and still leave me with the bill? This is none sense.

2am thunderstrike overhead fried my Google wifi, Videotron cable modem, a network switch and possibly my ethernet card on my main PC. Very glad I kept a backup router so I can at least get internal services (Plex) back up.

@Videotron still charged me upfront $388+ tax with installation fees of $60 even though I chose to pay in $12 for 24 months. When my bill came out on July 9th, I called customer service. They told me it was a mistake and that they would see what they could do. Lol

@Bell_Support I'll need someone to reach me very soon or I will be calling @Videotron tomorrow. Never have I had such bad service

@Videotron you billed my elderly mother for items returned in October but I’m the one who has to go to the store to get this fixed? I’m in 😬Toronto! Great customer service

@Videotron is so bad. I cant ******* watch the @RocketLaval because of their bad service.

@Videotron internet seems to be down for folks in Hudson/St lazare

Videotron internet is down anyways so even if my modem was spared, I'd still be unable to work.

@Bryson_M The problem is that promises were made to the 2007 class of new entrants (of which only Videotron and Eastlink remain ( Wind was sold so not sure original promises still binding). Govt agreed to shield them from new competition.

Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @CentreBell , I can advise you to go to Bell.

The CRTC's decision is in response to a complaint from Videotron against Bell, Rogers and Telus, claiming that the Big Three were inflating the costs of wireless devices in order to charge higher cancellation fees.

@lizaledwards You can move with your number to a different service provider. I moved with mine from Fido to Videotron without any problems.

@TSN_Sports @drosennhl Hyping up the most embarrassing situation In all professional sport. Cant believe Winnipeg HAS to sellout or they’re relocated and the Videotron Center is just waiting for a team in Quebec but instead we get to see the yotes play in the worst NHL arena I’ve ever seen in my life

@jfmezei Regrettable. I wonder if any other provider like @Videotron might set up a cellular network in La Tuque or go into partnership with a local provider like Sogetel? The problem with @Bell is that their billing is completely unreliable and it takes forever to fix errors.

videotron’s costumer service hold music goes hard af

Really have to wonder what 🐂💩 game @Videotron is pulling. My sister has tv issues and they say their tech will come between 7am and 8pm. Now that's a 13 hour window. 13 hours? So she can't go to work, or do normal things because she has to be home for them. Ridiculous

Looking for a good and reliable ISP in montreal/laval area, don’t say videotron please the service is absolute garbage

Never take @Videotron, it's the worst customer service I've ever had in my life. Now that I have had my experience with Videotron after having had @Bell, I can advise you to go to Bell.