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Rogers outages and service status in Elgin Mills, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 6 outage signals in the last 24 hours around Elgin Mills, including 6 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 15, 1:14 PM EDT.
  • 59% Internet (59%)
  • 18% TV (18%)
  • 7% Phone (7%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 4% Total Blackout (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Elgin Mills, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Elgin Mills, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Rogers

Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Elgin Mills, Ontario

The most recent Rogers outage reports came from the following cities: Scarborough, North York, Newmarket, Markham, Richmond Hill, York, Concord, King, Vaughan, Thornhill, Maple, and Woodbridge.

CityProblem TypeReport Time
North York Internet 1 minute ago
Scarborough Internet 25 minutes ago
North York Internet 33 minutes ago
Newmarket Internet 3 hours ago
Markham E-mail 16 hours ago
North York E-mail 17 hours ago

Nearby cities with recent reports

Scarborough

4 recent signals

25 minutes ago
North York

3 recent signals

1 minute ago
Newmarket

3 recent signals

3 hours ago
Markham

3 recent signals

16 hours ago
Richmond Hill

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Elgin Mills, Ontario

Latest outage, problems and issue reports in Elgin Mills and nearby locations:

  • CGlease
    Chris Gleason (@CGlease) reported from Newmarket, Ontario

    @RogersHelps is service down in Newmarket

  • DaveGatsby
    DaveGatsby (@DaveGatsby) reported from Markham, Ontario

    @RogersHelps It is an awfully long time. It is also awful customer service for a long time loyal customer to experience, especially from your higher ups. I guess there is a long queue of people before me who have been scammed by @Rogers.

  • AntoninoLoMona1
    Alomo (@AntoninoLoMona1) reported from Vaughan, Ontario

    @RogersHelps got it back up for 2 mins but down again 😤 when will this BS stop!

  • LeeGertler
    Lee Gertler (@LeeGertler) reported from Vaughan, Ontario

    @RogersHelps we’re experiencing an internet outage which means no phones since 5:30 pm.

  • SebastianTerzo
    S T (@SebastianTerzo) reported from Markham, Ontario

    @Rogers Worst company ever so many cheaper companies around

  • heyref88
    AG (@heyref88) reported from Vaughan, Ontario

    @RogersHelps I’ve been on hold for over an hour waiting to speak to the customer retention area. In what world is this acceptable??

  • CarloGon
    Carlo Gon (@CarloGon) reported from Vaughan, Ontario

    @Rogers and their super unreliable internet is down again. Misleading commercials. More headaches than any other provider.

  • TORHABSFAN
    TORHABSFAN #FireBergevin (@TORHABSFAN) reported from Newmarket, Ontario

    @Rogers worked for 15 minutes and then it stop again. **** you guys. Thank God I'm home now and have the use of my @Bell internet.

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @RogersHelps Its in regards to my wireless bill. An agent had agreed to not have me charged for overage fee due to a glitch in usage text alerts and my bill shows I was charged. No agent has been able to resolve the issue and I've called twice with no help.

  • TwinGirls0925
    Kimberly Ramrayka (@TwinGirls0925) reported from Vaughan, Ontario

    @Badshah_h @RogersHelps Agreed!! Some of us need our cell phone for work. My day is also thrown due to this! We are expected to pay high rates and on time regardless our situation but when **** hits the fan for them....they are more like oops it’s all fixed now sorry. 😡

  • notsix
    Angela Naccarato (@notsix) reported from Vaughan, Ontario

    Hold on...trying to figure out Rogers Ignite since the end of January. Still doesn’t work and @Rogers @RogersHelps now states that there is an IGNITE WIFI PROMISE. - where they guarantee wall-to-wall wifi and “proactive monitoring” - can’t help but laugh this Saturday morning

  • dirani24
    DelbarI (@dirani24) reported from Markham, Ontario

    @notachardonnay @Rogers Yes, seems like an extensive outage.

  • AvivShalit
    Aviv Shalit (@AvivShalit) reported from Richmond Hill, Ontario

    @canadeanz @Rogers I never made that connection. xD

  • ClaudioTesi
    Claudio Tesi (@ClaudioTesi) reported from Vaughan, Ontario

    @Rogers why is are service still not working it's been out since 1 PM today. Jane and Wilson area

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RockNRollCroll @RogersHelps Rogers uses Bell business connection to ensure their operations are reliable and do not go down frequently as their networkd

  • MandaMakki
    Manda Makki (@MandaMakki) reported from Markham, Ontario

    @Rogers Reliable my ***! We have been having network problems last 2 weeks, several tickets have been opened and nothing has been done yet!

  • drryangarcia
    Dr. Ryan Garcia (@drryangarcia) reported from Vaughan, Ontario

    @Rogers your customer support is ridiculous. Tried resolving a billing issue and both agents hung up on me. Is this how you treat your customers? #rude #poorcustomerservice

  • SarinSunhil
    SS (@SarinSunhil) reported from Markham, Ontario

    @RogersHelps And we are aware of the scam you are pulling off by stating that you have restored service to vast majority of customers!! Well orchestrated PR damage limitation scam !! Markham is still in stone age thanks to you !! Some top level heads should start rolling

  • chriscenteno75
    Chris Centeno (@chriscenteno75) reported from Richmond Hill, Ontario

    @Rogers internet service has been down since 7:45am EST in the L4E neighborhood in Richmond Hill. People are WFH and kids can not connect to online school. What’s the situation and ETA to resolve. Unacceptable given people are dependent on you as an ISP.

  • AlphaRomeo92
    Universnanth (@AlphaRomeo92) reported from Vaughan, Ontario

    My phone is finally up and running… took 3 days! 🙏🏾 for nothing @Rogers! Still finding a cheaper plan so holla at your boy major/minor service providers. You can convince me to join with a free iPhone 14 pro Max when it comes out.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bobmcdoogal
    Bobmcdoogal🐀 (@bobmcdoogal) reported

    . @RogersHelps internet down in Ottawa. When is it going to be fixed?

  • paul__sullivan
    Call me Sully 🇨🇦 (@paul__sullivan) reported

    @RogersHelps I have wasted more than 7 hours trying to deal with this on behalf of a 90 yr old relative who, unfortunately, is not returning home from the hospital. This is turning into the kind of story that earns Rogers a terrible reputation and loses customers for life.

  • ElPunitor
    El Punitor (@ElPunitor) reported

    My solution to crappy service from @TELUS is @Rogers.

  • Steve9zzj
    Sean (@Steve9zzj) reported

    @HomieYak @RogersHelps @Rogers Waited over 1 hr - Ended up using chat support- which was equally as frustrating- Rogers loved collecting our money and working as little as possible for it

  • NareshAjwani2
    Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported

    @RogersHelps A customer should not have to act as a bridge between your customer care and business teams. The constant back-and-forth feels like being treated as a football rather than a valued customer.

  • HomieYak
    Homer (@HomieYak) reported

    @RogersHelps I've been on hold for 1:45 and counting... how many people are working... just looking for some help

  • MyPilotOnline
    MyPilot .Online (@MyPilotOnline) reported

    BEWARE: @Rogers will sign you up for a month to month but tell you you’re on a full contract when you cancel, then instead of rectifying the issue they will charge your account over $600. Buyer beware,

  • HomieYak
    Homer (@HomieYak) reported

    @RogersHelps it had been another hour on hold for the same problem. Three day or of an hour to 2 hours + and still havent spoken to anyone.

  • ademers
    Andrea (@ademers) reported

    @tobi @Rogers This appears to be the best place to get support. I know someone who was on hold for about 2 hrs the other day. Apparently this is normal.

  • BKOttawa
    Brian Kusiewicz (@BKOttawa) reported

    @Rogers I’ve been a loyal customer for 20+ years and just got charged $745.80 to cancel. That’s far above industry norms. Looking for a fair resolution here—can someone from your team reach out?