Rogers Outage in Thorold South, Ontario

@RogersHelps Hey. Just talked to Rogers CS, it has to be all under my landlords name if it's to be done. My landlord is gonna see if it's possible to add on. I appreciate your help with this matter. 👍

Dear @Rogers , Thanks for not calling me like you said. So much for that quality service. @RogersHelps 🙄😠

@RogersHelps please please please do whatever you need to do to get your services in area code L2V 4R6. It’s painful to have to rough it with the service provider here. After having your Ignite TV, there’s just no comparison.

@RogersHelps congratulations you replied to a single one of my issues that doesn't explain why the app sucks and won't stream probably how do I get refunded

I paid for @RogersNHLLive this year and it is so incredibly trash, condensed games never load, I still get blackouts, streaming is so below average, how do I get my money back @NHL @Rogers

@RogersHelps I only have one bar of service most of the time and 3G instead of LTE which doesn’t work most of the time

@RogersHelps in Welland this weekend for 3 days and your service really sucks here

@Rogers hanging out in Welland this weekend and your service really sucks here

@RogersHelps is there an outage in downtown Toronto (Jarvis & Dundas area). Ignite TV and Internet cut out at the same time. Modem can't find internet.

@RogersHelps seems to be an issue in my area M5R. Please confirm and give ETA on fix please.

@althiaraj @RogersHelps That may have been your problem all along. Hope they got it straight for you! Missed you on At Issue.

Explain to me @RogersHelps why I should pay top dollar for **** service

@althiaraj @RogersHelps I’ve never seen “Rogers” and “help” used together before. While I’m at it, what about Canadian Tire “associates”. They always run away when you make eye contact with them.

@RogersHelps Thank you. It’s now days later and 1 of the 3 I requested came through. 1st chat - service schedule and no transcript, 2nd chat - service was not actually scheduled and needed to schedule new time. 3rd confirmed schedule and finally get a transcript. Sorry but your system fails.

@MKR414 @reluctantvapor @Rogers @RogersHelps "It's an area problem, I'll escalate" is Rogers tech speak for "I don't know what's wrong, so I'm not going to bother." Had this happen with two tech visits in a row and I just gave up.

@RogersHelps Another internet outage today morning. I had an interview this morning and no internet ruined it. This is totally unacceptable. I'm furious.

@RogersHelps Sent another DM. Having issues with the second remote now.

@RogersHelps I really need to speak to someone about my internet please. Having constant problems/ outages.