Rogers Outage Report in Del Ray, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Del Ray, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Del Ray and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Rogers
Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Del Ray, Ontario
The most recent Rogers outage reports came from the following cities: Toronto, Thornhill, Markham, North York, Scarborough, Mississauga, Richmond Hill, Vaughan, The Beaches, Maple, Woodbridge, Downsview, North Park, Rexdale and Concord.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Del Ray, Ontario
Latest outage, problems and issue reports in Del Ray and nearby locations:
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Kelly Knights
(@marmalade) reported
from
Toronto, Ontario
I love it when my home internet goes down when I'm working from my couch. This is why I keep my phone and home internet with different companies. Time to hotspot 😒 @RogersHelps
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.
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Darija Ivankovic
(@iDarija) reported
from
Toronto, Ontario
Hey @Rogers. Pick up your damn phones.
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Jacqueline Olivia
(@CulturalCurator) reported
from
Toronto, Ontario
Just experienced the WORST customer service in a very long time with @Rogers. I've been a loyal customer for years and years, and after this encounter, I'm seriously thinking of switching telephone providers and bringing my family with me.
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snkrbox
(@snkrbox_inc) reported
from
Toronto, Ontario
At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers
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Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Jason Hayes
(@jasonhayes71) reported
from
Mississauga, Ontario
@RogersHelps I had infinite installed on Thursday. Now my internet and tv are unusable since Friday. Called Friday for someone to come out on Saturday. Turns out appointment is for Sunday. Terrible service/product. The guy who installed it spent the entire time asking for help.
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George James
(@pelicanseal) reported
from
Toronto, Ontario
So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service
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Meaghan Coulter
(@meaghanabc) reported
from
Toronto, Ontario
@Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.
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Mike Atom
(@AtomRadioShow) reported
from
Vaughan, Ontario
Wow does @RogersMediaPR @RogersBiz ignite is HORRIBLE internet and TV service. Rogers - You suck! Guess who doesn’t care if they get a Rogers Radio job😂
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps I had that a lot It was really exhausting and still have issues but no loner have the SIM card on this phone
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps Finally problem resolved - it took 2 hrs
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Robert McMillan
(@Robrt_McMillan) reported
@RogersBiz Were they using Rogers support line instead of MS Teams tech advice? That would explain the slow roll out - weeks on hold.
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Dave Gillespie
(@andAbby24) reported
@RogersHelps If you want to help me help me, if you can't don't. Otherwise send someone to pick up the equipment. IBryond this message I have no way to contact Rogers
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THE FEARLESS_SIKH
(@KarwiTezMirch) reported
@Rogers CRAP
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Kim 🇨🇦🏎️💨
(@Chilli_Momma) reported
@RogersHelps A faulty modem that I have had for almost a year & yet no one in tech support believes this. Very strange. I’ve even worked with multiple tech through this support here, all told me the same, it was the update. Which is why I asked if others on here have the issue.
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David Alves
(@DavidAl95619476) reported
@Rogers You can start by supplying a service that’s at least half *** , I pay a lot of money a month for crappy service and it wouldn’t be a bad idea having customer service people that can actually speak English
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Nitin Shukla
(@nit2187) reported
@RogersHelps @Rogers Its been 5-6 hrs now intenet has been down, when would be service restored back?
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magenta72
(@valleylily56) reported
@Rogers Online keeps dumping me out of my account. Trying to get my bill. Won't let me. Is this the better service you promise in your ads???
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Thirumahal
(@ThirumahalS) reported
@RogersHelps My parents have been Rogers customers for decades. Their condo received notices that the service is moving to Ignite. Why is their SIN and passport info needed for a credit check ? Switching to the new service is not optional.
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Harshit Baria
(@hbaria03) reported
Hey @Rogers why my internet is not working since last 4 hours!!?? Not even able to connect any customer service rep.
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Smokes
(@smokes03) reported
@RogersHelps Was hoping to speak to someone in customer retention as yet another dissatisfying experience has come up and competitors willing to solve. Your IVR suggesting wait time of 1:58. Please dm me so I can speak to someone sooner. Would prefer not to share info here.