Rogers Outage Report
Why is my Rogers service not working?
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Newmarket, Brampton, Edmonton, St. Thomas, Sherwood Park, Victoria, Rapide-Danseur, St. John's, North Vancouver, Calgary, Alliston, Kelowna, Kitchener and Winnipeg.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Total Blackout | |
| Toronto |
Internet | |
| Newmarket |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James macdonald
(@jamesnmac) reported
@RogersHelps @TonyNovak51 Im also having the same issue
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Steve Lambe
(@Firrae) reported
@Rogers/@RogersHelps double dipping on @NHL broadcasts is what drives me to NEVER want to watch hockey. Over complicated and false info all around making me regret buying a sub at all this year. "What Can I Watch?" tool says I can watch stuff, the app says I can't.
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Couch
(@rpryor313) reported
@RogersHelps I sent y’all a dm bc I’m having issues with Rogers Anyplace TV!
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Mike *****
(@syntackz) reported
@RogersHelps can someone help me understand the NHL blackouts? This is the second Leafs home game I can’t watch on #NHLLive due to a blackout, and I live in the region. What gives? What did I pay $200 for?
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Nadia S
(@madhatressTO) reported
@TELUSsupport And I thought @RogersHelps was bad…
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Joe McCarthy
(@bruins_37) reported
@RogersHelps Once again NHL Live is blacking out games that are not subject to blackout. Fix this please
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Araweelo 🌹
(@darar03) reported
@Joyhenderson78 @Rogers Calling my ISP is a last resort. There is a few things you can on your own to eliminate the "it must be your computer". But look to see if your modem is the latest. None of my ethernet ports were working. They blamed everything but their service before replacing the modem.
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It's D Sedins - #22 Forever
(@dljjohnson) reported
So, for the past 3 weeks I've been trying to pay my @Rogers cell service I've been getting "I'm sorry our networks are currently down. Please try again later." But its telling me I have 1 week to pay my account or I'm getting sent to collections #WTFuck Only 1 month "missed"
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Brian Sullivan
(@fkn_sutherland) reported
@Prezouttobea @RogersHelps Try DMing them too. May help
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Brian Sullivan
(@fkn_sutherland) reported
@Prezouttobea @RogersHelps I called: 1-844-764-6459 and went to the sales option. Technical support did the same thing to me.
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Tha Angry Hipster
(@angry_tha) reported
@em_n29 @Rogers Could be a bad modem or bad line coming to your house. I had that issue and after it was fixed has no issues.
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trish⁷ ☻
(@trsh_hrmn) reported
@RogersHelps My internet keeps going on and off the whole day! Could you help me with this? It's been difficult working from home with this conditions.
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Dani
(@__danilee) reported
@RogersHelps How does one reach a human that can help with a purchased subscription that won’t log in correctly? Lots of time spent on hold. Not getting anywhere, everyone says to talk to someone else.
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Rika
(@Rika_Creative) reported
@RogersHelps SUGGESTION On NHL live. Start with Scores turned OFF as default, as opposed to ON. That way those who dont want to see the scores don't inadvertently do so because they start ON. Where as if they are OFF to start, no problem.
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David C
(@dcappo) reported
@RogersHelps getting one tenth the internet speed that I should be getting. Started about 20 minutes ago. Was 100% fine until then. Restarted router/modem, same issue. I just want to game :(
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Brock Smith
(@brocktsmith) reported
from
St. Catharines, Ontario
@RogersHelps That’s precisely the problem - I’ve being running into nothing but issues. I’ve been regionally blocked the entire game, nothing has changed.
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Mike *****
(@syntackz) reported
@RogersHelps I have no cable, it is why I signed up for NHL Live. Perhaps mistakenly. Is there a way for me to cancel my subscription and get a refund?
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𝕸𝖆𝖉𝖉𝖘
(@Madderlinee) reported
@RogersHelps you guys are so UNRELIABLE, I always have these neighbourhood “network problems” every month and your technicians get sent here but it’s still no help. Repeating network problems every month, what is this? What about people who work from home?!
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Watch For The Signs
(@EchoofLawrence) reported
@RogersHelps hi. So my internet isn’t working for the second night in a row. And whoever I spoke to on the phone hung up on me.... help please??
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Brian Sullivan
(@fkn_sutherland) reported
@RogersHelps #Leafs game blacked out again in Ottawa. Just got off the phone with NHL live support and they say I can be a few days to clear this up. Any way you can speed it up?
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Grizzly
(@MrKevvinG) reported
@RogersHelps Two hours of shaky internet connection today. The internet in general has been very unstable the past few months. Any chance you can address it? Making it hard to work from home and attend online classes!
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Samuel Hambleton
(@S_Hambleton_USN) reported
@RogersHelps These are nuisance calls, not ads or requesting information. Blank voicemails. That's not fraud. And, they are occurring on YOUR network with a discernible pattern (999 prefix). 9 calls now in 7 hours. I'll hit up my contacts at corporate, and suggest an eval of the SM team
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Slippin' Jimmy McGill
(@LeafCultMember) reported
@RogersHelps I'm able to get the Leafs game on my phone but my Roku is telling me it's blacked out. My internet provider is Ontario based but I'm in QC . Please help
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Stuart Johnston
(@StuartJ_) reported
@RogersHelps internet is down again. Down all morning and intermittent since then. Now nuthin.
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Matazar
(@Matazar) reported
@RogersHelps I'm with TekSavvy, so no point but I will continue to Tweet at you until you correct the issue in my area. This closing the ticket without showing up stuff is getting pretty old.
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Bernice
(@StoneAngel_) reported
@Rogers can anyone advise when the Rogers outage in Etobicoke will be fixed? Trying to work from home here under emergency orders
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Mike *****
(@syntackz) reported
@RogersHelps can someone help me understand the NHL blackouts? This is the second Leafs home game I can’t watch due to a blackout, and I leave in the region. What gives? What did I pay $200 for?
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Joe Morra
(@JoeMorra2) reported
@MapleLeafs Thank you for this. Missed it cause @Rogers Ignite is complete GARBAGE.
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Pat
(@JetsBarrie) reported
@Pegleg78 @NHL @RogersHelps What ********? Why isn't it working?
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Shan
(@shanban16) reported
I don’t understand why you can’t tweet when specific areas are having issues but gladly keep me on hold for over 30mins to then have a recording tell me.. @RogersHelps