Rogers Outage Report
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (62%)
-
TV (11%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Montréal, Toronto, Mississauga, Brampton, Ottawa, Hamilton, Vancouver, Fergus, Oshawa, Fredericton, Surrey, Whitby, Pickering, Welland and London.
| City | Problem Type | Report Time |
|---|---|---|
 Burnaby |
TV | |
| Montréal |
Wi-fi | |
| Montréal |
Wi-fi | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Mississauga |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
MC
(@Alejandrak59) reported
@Rogers outage in Erobicoke? I dont have any internet or data in my phone? What is going on? Cant even log into my Rogers account
-
Council on Foreign Elations
(@ForeignElations) reported
Hey @RogersHelps why wait for the CISC Business Process Working Group (BPWG) to help make the internet more reliable for Canadians? #CRTC @CRTCeng
-
Stephan Petar
(@stephanpetar) reported
Hey @Rogers nice move. Internet I'd down and of course I have huge online event I'm supposed to host. On all the days.
-
Bre
(@novmbrscorpio) reported
from
Springwater, Ontario
@rogers is literal trash my internet has been down all fkn day from an “outage” 🖕
-
Morbyd Wytch
(@MorbydWytch) reported
@RogersHelps @haha_toki Why did customer service tell me they had no notice internet was down when I called at the same time as tweets YOU REPLIED TO?
-
abbotdot
(@AbboTdot) reported
@RogersHelps yet another reason to cancel my service. Or cancel the service I am paying for but not receiving.
-
thejenben1
(@thejenben1) reported
@Rogers The phone number my family has had for over 30 years was changed because my elderly father didn't switch to the new internet? This is unacceptable! Please fix this ASAP.
-
JMA
(@JenFrYrEyesOnly) reported
@rogershelps I know your system is down - but my wifi is acting weird its ignite connected for success - help needed- I'm using up data to tweet you 😕
-
Josh Muirhead
(@thoughtunpacked) reported
@RogersHelps, are you experiencing an Internet service outage in Elmvale, ON? Went off about 5min ago and after a re-start hasn't come back
-
Nawaz Kanji
(@nawazkanji) reported
@RogersHelps looks like there is an internet outage in Thornhill, Leslie and John area. Please look into this.
-
Lewis DC
(@ItsLewisLADC) reported
@FidoSolutions @Rogers Can you please confirm if there is internet outage at 180 Mississauga Valley Blvd. ? I don't have internet access it's been 3 hours already.
-
katu Home Staging
(@katu_design) reported
@Rogers well played. The cheque is in the mail so it is up to Can Post! But you just mailed it. But no longer your problem, not that you ever thought it was. #checkinmail
-
Stephan Petar
(@stephanpetar) reported
Hey @Rogers nice move. Internet is down and of course I have huge online event I'm supposed to host. On all the days.
-
thejenben1
(@thejenben1) reported
@RogersHelps The phone number my family has had for over 30 years was taken away because my elderly father didn't switch to the new internet service. Unacceptable. Please FIX THIS ASAP.
-
🇨🇦Dave Wylde 🇨🇦
(@bls_daddy) reported
@Rogers would you be able to tell me if there is a outage in wasaga beach? internet has been down for awhile now thank you
-
leo
(@tdot28) reported
@sharpedgepicks @BlueJays @Rogers You were criticized cause you’re an idiot
-
Morbyd Wytch
(@MorbydWytch) reported
@RogersHelps Internet down in Waterloo region from 9am-11:30am. Customer service told me they had no other reports, despite 3 of my condo neighbours calling, tweets YOU replied to, and DownDetector reporting it. Why are you lying to people you have contracts with?
-
Subtle Frank
(@SubtleFrank) reported
@Rogers internet service in Toronto has been horrible since yesterday. Any idea when this will be resolved?!
-
Bridin
(@Bridin6) reported
@RogersHelps Over a year with internet issues, suggested it was the modem. Told no, modem is fine. Now I receive an email saying the issue may be with the modem and my only option is to pay more for a plan I already have and a $39 setup fee? Disgusting customer service!
-
Geoff Kirbyson
(@geoffkirbyson) reported
Hey @rogershelps. I find it interesting that as a new customer, you think that a $700 monthly bill is normal and that a mistake wasn’t made when I was being brought on board.
-
Milind More
(@_milindmore) reported
@Rogers sucks
-
IraJedi
(@IraJedi) reported
@RogersHelps internet down in Toronto?
-
Morbyd Wytch
(@MorbydWytch) reported
@RogersHelps Internet was down for hours today. Waterloo Region 9-11:30am. Your customer service told my three condo neighbours they had no knowledge of it, despite tweets HERE and DownDetector reporting it. Will you be compensating those of us who work from home every time this happens?
-
Ryan The Tired
(@CharmingGrump) reported
Was on the phone with @RogersHelps because they were gonna cut me off over $84(? 😡) , BUT the rep apologized, doubled my data plan at no cost, AND gave me a 25% discount for the next 6 months for being a loyal 16 year customer. People over algorithms.
-
Dave Chalut
(@DaveChalut) reported
from
Barrie, Ontario
@Bell_Support Hey, I’ll be been a bell customer so long I have a sympatico email lol. Spent 30 mins on the phone for a loyalty supervisor to hang up on me. I’ve already DM’d you…. Please respond. Or maybe @RogersHelps can let me know the promo for 4 cell phones ++
-
KVLT
(@UNchaosED) reported
@DorkFrom @Rogers Nobody will cancel an account because of a broken phone...
-
Jojo rabbit
(@Jojorab31076396) reported
@RogersHelps After on line and assisted by drew, the new box is not working. The msg is Sorry your cable box experience problems. Error #not authorized. Geez
-
ʀᴀᴄʜᴀᴇʟ ʙ.
(@rachaelbstar) reported
@lizzyh_ @RogersHelps I had the same issue for over 5 years. Just switched to a bell fibe line on our phone line and there have been 0 speed or connection issues since switching.
-
Wes
(@MyFianceSays__) reported
@Rogers how is your cell service down AGAIN?! This is completely unacceptable.
-
Selena Cada
(@CadaSelena) reported
@RogersHelps what the hell is going on with the internet? You guys charge an arm and a leg for everything and your service is getting worse. Might be time to switch yhe switch to Bell