Rogers Outage Report
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of Rogers reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Rogers compensate me for the outage?
The recent Rogers outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Rogers if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Rogers has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map
The most recent Rogers outage reports came from the following cities: Toronto, Hamilton, Montréal, Portage la Prairie, Parksville, Spruce Grove, Thornhill, Saint-Anselme, Stratford, Sidney, Ottawa, Whitby, Orillia, Chilliwack and Surrey.
| City | Problem Type | Report Time |
|---|---|---|
 Toronto |
Internet | |
| Hamilton |
Internet | |
| Toronto |
Internet | |
| Montréal |
Internet | |
| Portage la Prairie |
TV | |
| Parksville |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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S •
(@curlygirlSE) reported
@Rogers @RogersHelps has the worst customer service of all time. Imagine not caring to restore internet service during a lockdown for over a week and having 5 hour wait times on the phone. Time to cancel my account.
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Graeme Matichuk
(@kilograeme) reported
I spoke with a rep from @Rogers Customer **Retention** Services today who was rude, laughed & treated me like I was dumb, & at one point said, “I let you talk, now it’s your turn to let me talk.” I’ve been with Rogers for 13 yrs with MANY issues. Switching to @TELUS this week 👋
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Anesh Mistry
(@akmware) reported
... @RogersHelps you mean rogersdoesnthelp, 5 calls and several chats + 5 days with no internet, rogers acts like they do not care about providing essential service like home internet
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Rob Cairns
(@RobCairns) reported
@RogersHelps no you lie as a company- The user name asked for was not even registered. Lying is not supporting customers AT ALL - lack of support
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Omar Alb
(@OmarAlb2) reported
@RogersHelps Worst provider. I have an issue for a month and all I got promises. I’ve been following with them for almost 10 days on daily basis. Although, they confirmed that 4 accounts in the building having the same, no maintenance crew has deployed at the location to resolve the issue.
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Kirill
(@K_B79) reported
@apo555tol @RogersHelps Rogers sucks
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Tommy Huds
(@TommyHuds) reported
@921RockTimmins these new guys are awful. @rogers is doing a disservice to small town Canada by laying off all the local guys #freealainq
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Omar Alb
(@OmarAlb2) reported
@Rogers Worst provider...the worst customer service...no support. I have a case for almost a month. They know the issue and only got promises. Never go with Rogers
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Kumar Yarlagadda
(@ratnakumarchowd) reported
@RogersHelps You guys are very poor in providing customer service
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Jennifer Begley
(@jenniferlbegley) reported
@RogersHelps What is the eta for the service disruption in Etobicoke?
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Andre Elijah
(@AndreElijah) reported
@RogersHelps is there currently an outage for internet? Haven’t had working internet for most of today
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Agender Girl - Autistic - BIm (Ey/Em)
(@TacoPoss) reported
You check @RogersHelps Twitter replies and it's just them saying there's no outages when if that were true you would have half of ontario asking where their service was. Maybe instead of passing the blame, look into the issue
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Miles Horales
(@toreobass) reported
Imma have to call @Rogers again about the internet randomly dropping and MAYBE they'll actually send someone to fix it this time
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Fern Bannatyne
(@fbannaty) reported
@RogersHelps there is an outage in my area in Ottawa. Since at last 5pm. Will it be resolved tonight?
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♔ kiara
(@zzzkiara) reported
@RogersHelps Is there an outage in Barrie North right now? The internet is not working at all
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Hoz Mann
(@hozmeister1) reported
@beirutwhat @barvolo 100% if there was another choice they would be out of business. The worst customer experience ever even worse than @Rogers
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Petesqwad
(@petesqwad) reported
@RogersHelps Any news on the outage in north London? Been out for almost 4 hours
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Rob Cairns
(@RobCairns) reported
@RogersHelps and it should not take one customer over 45 hours to solve one issue
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Rob Cairns
(@RobCairns) reported
@RogersHelps i have an existing case received text saying it was resolved and not fixed. Phone hold time is over an hour - this is twice today - can you help????????
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Michael Deegan
(@MichaelCDeegan) reported
@RogersHelps I’ve done what I can over two weeks, and had 6 phone calls. I’m sending your ignite hardware back. When a customer asks for a service call give them a service call.
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bailaboomboom
(@bailaboomboom) reported
@RogersBiz customer service is so bad.
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Ali Khider
(@akhider1) reported
@RogersHelps there is seems to be outage in my area, I have not been able to get through to support.
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Kumar Yarlagadda
(@ratnakumarchowd) reported
@RogersHelps Why would I need to do a DM we discuss it publicly. Everyone on my network need to know how you guys deal with customers
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Mike Halkiotis
(@m_hal_19) reported
@RogersHelps wifi reset not working at Weston/Rutherford in Vaughan, ON. Is there a network outage?
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Aline Bou-Diwan
(@AlineBouDiwan) reported
@RogersHelps @jenniferlbegley how is there no outage? I literally have emails from 2pm and 6pm detailing an outage that’s being worked on??
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Graeme Matichuk
(@kilograeme) reported
Of the 4 @RogersHelps reps I spoke with today (it’s been a long *** day), 2 of them were rude (the other 2 were great & apologized for the others). The @TELUSsupport rep was pleasant & offered me a $350 credit & $10/month discount if I switch over. Hmmm... tough choice! 🤪
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Omar Alb
(@OmarAlb2) reported
@Rogers Worst provider...the worst customer service...no support. I have a case for almost a month. They know the issue and only got promises. Never go with Rogers
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Rob Cairns
(@RobCairns) reported
@RogersHelps sure does not help or care about their customers. 45 hours on one issue in 5 weeks - should be called @rogersdoesnotcare
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Holly
(@MykeHolly) reported
@RogersHelps I mean, I don’t work for a cable company so I wouldn’t have known I HAD to do this. They never did it with on demand before we switched to ignite. How many other people had these ridiculous bills? I’m actually scared of my next bill 🥲and I can’t see usage already.
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igor grosmen
(@IGrosmen) reported
@RogersBiz TO BAD YOU DONT DELIVER THE SERVICE YOU PAY FOR CONSTANTLY BEING THROTTLED OR DISCONNECTED WITH BAIT & SWITCH PRICING WE NEED SOME US SUPPLIERS TO COME GET THE COSTS DOWN !! TO BAD THE COMPANY IS GREASY